As the Islands begin to loosen restrictions Hawaiian Airlines tightens some

By Patti Pietschmann, Travel Diva

Hawaiian Airlines puts passenger safety first

Protecting crew and passengers on HA

Hawaii, like all resort areas, has suffered a major lack of tourism and its revenues during the coronavirus pandemic.  As of June 1 however, some of the islands are beginning to loosen restrictions in hopes to lure visitors back.

But first we have to get there.  And Hawaiian Airlines is doing its best to insure passengers arrived healthy.  The airline, like others, is taking major steps to do this. Some of which include closing all of its private lounges. For some of loyal Hawaiian flyers this might prove a bummer. But it’s for our protection.

For other avenues the major carrier of passengers between the mainland and the archipelago  is doing continue reading this post.

Identifying sick passengers

Hawaiian is training  flight attendants to identify and assist people showing symptoms of illness.

It also requires face coverings

  • Hawaiian Airlines airport employees wear face masks when interacting with guests.
  • Guests are required to wear a face mask or covering that effectively covers the mouth and nose while boarding, through the duration of the flight and while deplaning at their destination. Please check local airport rules at your departure and arrival airports for specific requirements regarding face masks.
  • Young children unable to keep a face covering on, or guests with a medical condition or disability preventing its use, will be exempt from the policy.

Disinfecting common areas

All counters and kiosks are being disinfected multiple times each day.

Hand sanitizer

  • Hand sanitizers are readily available for travelers at airports statewide and on the mainland.
  • TSA is allowing passengers to bring liquid hand sanitizer up to 12 ounces in carry-on bags until further notice.

Boarding and deplaning

  • Boarding and deplaning processes now promote safe distancing between guests.
  • Passengers must remain seated at the gate area until their row is called to board.
  • Six-feet markers are on the ground at gates, ticket counters and baggage claim areas.
  • Main Cabin guests  board from the rear of the aircraft, in groups of three to five rows at a time.
  • First Class passengers or those requiring early boarding or can pre-board.
  • Deplaning is also by rows, starting from the front of the aircraft.

Face coverings

  • Hawaiian Airlines flight attendants wear masks while serving guests on board our aircraft.
  • A face mask or covering that effectively covers the mouth and nose while boarding is mandatory. It must be worn for the duration of the flight and while deplaning.
  •  Young children unable to keep a face covering on, or guests with a medical condition or disability preventing its use, will be exempt from the policy.

Creating safe distance on board

Our flight attendants use masks and gloves as a precautionary measure, and we have made temporary changes to our in-flight service to limit person-to-person contact.

  • Complimentary sanitizing wipes are provided but free beverages  has been reduced.
  • The sale of alcoholic beverages on board is temporarily no longer available.
  • The Hana Hou! Magazine is available to guests at the gates prior to boarding.
  • Pillows and blankets are gone from our North America flights.
  • Shared newspapers are no longer available.
  • Forget the au Hana snacks but you can  bring food on board.
  • Meal service in First Class is delivered on one tray instead of multiple courses.

Aloha and welcome to the new norm.

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