Dear Valued Pavlus Travel Guest,
We want you to know how much we are thinking about you, are hoping for your continued health as well as let you know that it truly saddens us to see the impact this crisis is having on us all. The current global situation is truly remarkable and unfortunate and we are committed to keeping you informed! So, did you know?
For over 20 years, Silversea has been committed to creating award winning luxury cruise vacations and unforgettable destination immersion experiences for you. As their legacy of luxury continues, so does their commitment to excellence, innovation, expansion of product offerings, and an unwavering commitment to you - the valued travel guest!
Bonus Savings Days - Up to $1,000 Savings per Suite
Experience savings like never before with Silversea’s Bonus Savings Days.
This exclusive offer gives up to $1,000 savings per suite when you book by 30 April, 2020. PLUS combine these savings with limited time promotions.
There’s no time to wait, take advantage of your opportunity to explore the authentic beauty of the world and, as always, get: Personalized Service, All-Inclusive Cruises, Fine Dining and Luxury Oceanview Suites!
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Silversea is one of our valued travel partners, and they have announced that they are voluntarily following a new initiative, called "Cruise With Confidence". Here is how it works -
Guests on cruises departing before July 31st, 2020 now have the additional option of cancelling their voyage as late as 48 hours prior to sailing.
Silversea’s existing cancellation policy offers guests long-term assurances on all sailings departing between June 1st and December 31st, 2020, while the ‘Cruise with Confidence’ policy covers upcoming voyages in the coming weeks.
Here is a Summary of ‘Cruise with Confidence’ policy applicable for existing and future bookings:
FOR SAILINGS DEPARTING FROM MAY 13TH 2020 UNTIL MAY 31ST 2020
Guests are able to cancel their booking up to 2 days prior to departure and receive a Future Cruise Credit^ for the cruise portion of the booking. If you cancel in the last 48 hours before sailing, penalty will be 100% of the booking.
FOR SAILINGS DEPARTING BETWEEN JUNE 1ST AND JULY 31ST 2020
Guests have several options: 1) If you cancel up until 30 days prior to sailing date you can elect to receive either a 100% cash refund* or a 100% Future Cruise Credit^ for the cruise portion of the booking; 2) If you cancel between 30 days and 2 days prior to sailing you will receive a 100% Future Cruise Credit^; 3) If you cancel in the last 48 hours before sailing, penalty will be 100% of the booking. This cancellation will be subject to a customary administrative fee.
FOR SAILINGS DEPARTING BETWEEN AUGUST 1ST UNTIL DEC 31ST 2020
Guests are able to cancel their booking up to 30 days prior to departure and receive 100% cash refund* of the monies paid to Silversea. If you cancel inside the last 30 days before sailing, penalty will be 100% of the booking. This cancellation will be subject to a customary administrative fee.
^The Future Cruise Credit amount will exclude any amounts paid for air fees, air upgrades, deviation fees, pre, post and overland tours, transfers, hotels and insurance.
*Cash refund means original amount paid in the original currency refunded to the original method of payment. It will exclude any amounts paid for air fees, air upgrades, deviation fees, pre, post and overland tours, transfers, hotels and insurance.
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Your dedicated Pavlus Travel Planner has all the information you need, so please feel free to reach out! Please also be assured that Silversea is doing everything possible to address any changes needed as quickly, efficiently and as smoothly as possible.
We, here at Pavlus, are fully staffed and ready to talk to you about all the available options and, as always, get you the best deal possible on your cruise of a lifetime.
Soak up the Pavlus spirit of boundless optimism, as we assist you in finding the perfect fit for your wanderlust.
Let's go!
As always, the Pavlus team and I thank you for your business and wish you the best, now and always -
Kind Regards,
