Pavlus Travel Guest Relations & Customer Service. We’re Here for You

Looking for help with your Pavlus Travel cruise, river cruise, or tour booking? Our award-winning Guest Relations team is standing by.

Pavlus Travel is known for having one of the top Guest Relations departments in the travel industry, consistently reflected in our Net Promoter Scores and client feedback. Our 21-member Guest Relations and Departure Services team exists to answer questions, resolve issues, and ensure every client departs fully prepared and completely confident.

From booking through departure we serve as your single point of contact, coordinating directly with travel suppliers and advocating on your behalf every step of the way.

Already have a booking? Contact our Guest Relations team directly at 1-866-843-4836.