By: Pavlus Verified Traveler on 09/08/2025

This was our 3rd cruise with Pavlus Travel. The last 2 Mandy MacMullin was our Personal Travel Planner. She was amazing. helping us thru the process of trips, options and endless great responses to our questions and perfect advice. My traveling friends had booked our mutual Alaska cruise with another travel company and did not receive the same travel perks as Pavlus Travel did. We plan to book at lease one trip each year with Palvus Travel. You are the best.

By: Pavlus Verified Traveler on 09/05/2025

We are very pleased with Pavlus Travel and we do recommend the company to our friends who are traveling.

By: Pavlus Verified Traveler on 08/31/2025

I have already told several friends about Pavlus Travel!

By: Pavlus Verified Traveler on 08/20/2025

We are very happy with Mandy‘s service.

By: Pavlus Verified Traveler on 08/11/2025

Mandy was always very responsive and helpful. I will always use PAVLUS travel for future trips!

By: Pavlus Verified Traveler on 07/29/2025

Pavlus has become our "go to" travel agent. This was our third trip and we have only good things to say about the experience. Our Travel Consultant, Mandy, has been excellent.

By: Pavlus Verified Traveler on 07/07/2025

Mandy was terrific and very timely in her responses to me. I really appreciated her knowledge and expertise.

By: Pavlus Verified Traveler on 07/06/2025

I was very pleased with Mandy and her level of service. I will definitely be looking to book again at some point in the future.

By: Pavlus Verified Traveler on 07/03/2025

Mandy is very helpful and efficient.

By: Pavlus Verified Traveler on 06/15/2025

Mandy was great! She helped us book our Viking Egypt tour and answered all our questions promptly. If she wasn’t available others were available to answer our questions. I have referred others to Pavlus and will continue to do so.

By: Pavlus Verified Traveler on 05/28/2025

Very responsive travel agency, good perks and promotions I am returning

By: Pavlus Verified Traveler on 04/23/2025

I like the webinars, please continue. Always good to be informed on all options available for travel.

By: Pavlus Verified Traveler on 04/19/2025

I love the deals and discounts that you provide!

By: Pavlus Verified Traveler on 03/29/2025

I love working with Mandy MacMullin! She sees to every detail of travel and never lets us down!

By: Pavlus Verified Traveler on 03/09/2025

I have been very happy with our trips through your agency and can't think of any suggestions. I will give a shout out to our agent, Mandy, who has helped us with two trips already and we have two more coming. She is always responsive and quick to get any questions I have answered which is what I think most customers want when finding an agent to work with. We're very pleased and hope she gets some recognition for a job well done.

By: Pavlus Verified Traveler on 02/23/2025

Mandy was - as always - a pleasure to work with. Highly responsive.

By: Pavlus Verified Traveler on 11/21/2024

Mandy is probably the most effective agent I have used. Reward her.

By: Pavlus Verified Traveler on 11/12/2024

All great! Thank you.

By: Pavlus Verified Traveler on 11/03/2024

All was great. Thank you.

By: Pavlus Verified Traveler on 10/15/2024

Been with you for years No reason not to

By: Pavlus Verified Traveler on 10/14/2024

Keep doing what you are doing!!!

By: Pavlus Verified Traveler on 10/11/2024

Very happy with Pavlus.

By: Pavlus Verified Traveler on 09/11/2024

By: Pavlus Verified Traveler on 09/01/2024

By: Pavlus Verified Traveler on 08/24/2024

Our travel consultant/ Pavlus team member MandyMacMullin was very attentive to all our inquiries, and she replied promptly with detailed explanations prior to our trip departure from Miami to Istanbul. Unfortunately during the cruise, I was frequently uncomfortable as I was traveling with (2) prior injuries (fractured right foot and quadricep muscle strain). I missed attending a few private Oceania Cruises events via invitations as a new Oceania Club member.

By: Pavlus Verified Traveler on 08/24/2024

Mandy is excellent...a welcome change from trying to deal with Rose. Mandy responds quickly to every email/phone call and tries her best to help. Thank you for the rebate (though I think you lowered it this year) and for the $150 on board credit (instead of flowers). I sincerely appreciate it.

By: Pavlus Verified Traveler on 08/21/2024

By: Pavlus Verified Traveler on 08/19/2024

By: Pavlus Verified Traveler on 08/06/2024

We were expecting better communication and assistance from our travel agent. It was our first time using one and we had higher expectations for the level of involvement and assistance with aspects of planning our trip and having questions answered. We appreciated the additional savings and onboard credit but also wanted someone we could rely on to ensure our vacation went smoothly.

By: Pavlus Verified Traveler on 07/31/2024

Really can give them a 10 for service. This was my first trip using Pavlus and immediately booked another. It was my second river cruise with Avalon and I was very satisfied once again. A good deal came up on a Viking River cruise so next month I am going to try them and see how the experience measures up to Avalon.i’ll let you know!

By: Pavlus Verified Traveler on 07/25/2024

Indescribable, with the exception of the accommodations at the Best Western in Kamloops, where our first floor room's direct view was that of the garbage dumpster. For the cost of the trip, we felt that the substandard accommodation in Kamloops was unacceptable.

By: Pavlus Verified Traveler on 07/24/2024

If, or when, we were to travel again I would have no problem dealing with Pavlus. Mandy was great. However, I would NOT recommend Viking to anyone. I wouldn't tell them not to go on one of their river cruises, but I'd suggest they check other carriers first. We chose Viking because we thought we'd spend the extra money since it was our 60th wedding anniversary and their advertising wanted you to believe they were special, more luxurious .............THEY ARE NOT! Nothing about the boat, decor, rooms, food, or excursions came close to our expectations. We paid $258 for an excursion to a German restaurant for dinner. There is no way what we were served, the atmosphere or 'music" came close to being worth the money. The entree plate look like someone had sloped the food onto the plate and it was disgusting looking. I didn't eat whatever it was. Another example was the distance you had to walk for transportation for excursions, going on a path with broken concrete, stones and detritus. Also, we signed up for an excursion that was to take us to La Petite France; we never got there instead we ended up in some tourist trap. Food wise there was nothing special about the food or the menu. You'd think, since we were in France, they might have served escargot one night. My husband likes poached eggs, sausage links and rye bread for breakfast, or French toast or waffles. None were available. Many comments I could make about the food. Had their hamburger; only slightly warm and I recognized it had been cooked early in the day and kept in a warming tray so you can imagine how that tasted. Couldn't even buy a good bottle of wine from the poorly stocked wine room for our anniversary. All in all, the trip was a disappointment. One thing about Pavlus, I would have liked to know that they added excursions in Amsterdam AFTER we had booked all ours and so we didn't get to do any.

By: Pavlus Verified Traveler on 07/21/2024

Tauck and Pavlus were both fantastic! I will be a loyal customer of both!

By: Pavlus Verified Traveler on 07/14/2024

By: Pavlus Verified Traveler on 06/30/2024

By: Pavlus Verified Traveler on 06/23/2024

Mandy and Leann were very helpful in the planning of the trip. Thank you very much.

By: Pavlus Verified Traveler on 06/21/2024

After couple of years with different travel advisors in Pavlus agency, I finally got a great representative. I traveled with Costsaver before. I can say they have better trips. England, Ireland and Scotland vacation hade couple hotels very far from the center. We didn't get any tours in London. I don't mind to pay extra for London tour. But nothing was offered. 8i8 No Stonehenge trip. England trip was the worst in last 10 years

By: Pavlus Verified Traveler on 06/10/2024

Very pleased with Mandy. First time dealing with her. Since 2007 have dealt with Denise Fritz who is not in this dept anymore.

By: Pavlus Verified Traveler on 06/03/2024

By: Pavlus Verified Traveler on 05/31/2024

Mandy was great setting up our River cruise. She answered all of our questions in a timely manner. Her recommendations for hotel options in Amsterdam were very helpful. We were extremely grateful for Mandy organizing our transfer from the Zurich Airport to the hotel, after a 9 hour flight, it was nice to be met at baggage claim and taken to our waiting car. AmaWaterways was the perfect Cruise company to work with. On the cruise several experienced River Cruisers said they were superior to other companies. We were so happy with the entire cruise experience with AmaWaterways we put down a deposit for a 2025 cruise.

By: Pavlus Verified Traveler on 05/27/2024

Mandy was and continues to be very helpful in setting up trips. We have another trip planned in October.

By: Pavlus Verified Traveler on 05/10/2024

Very responsive to all my questions

By: Pavlus Verified Traveler on 05/08/2024

I was pleased with everything Mandy did for us. And it was a good cruise.

By: Pavlus Verified Traveler on 05/04/2024

I think Pavlus should have contacted me before our trip instead of me having to contact you guys to make sue we didn't have any questions. Mandy was nice when I called but not super helpful.

By: Pavlus Verified Traveler on 04/30/2024

Trafalgar Northern Spain Tour. Great program, efficiently scheduled. Hotel choices excellent. Bonus: Tour bus stopped at 3 landmarks not on itinerary. Problem with communications using WhatsApp. Many tour members did not get messages from tour director, myself included. I nearly missed the program on first night. He fixed the problem for me on day 2. Eventually he used both emails and WhatsApp. Technology is NOT 100%, must double check with tour members.

By: Pavlus Verified Traveler on 04/28/2024

Mandy was very helpful & accessible since she worked weekends. She responded efficiently to requests & provided correspondence with the cruise line. We did appreciate the $ we received as your discount for having you provide service to us, Thank you!

By: Pavlus Verified Traveler on 04/14/2024

By: Pavlus Verified Traveler on 04/12/2024

Mandy was wonderful at dealing with Viking’s return air flights. They were not great. She arranged much better since there was no direct from Amsterdam to Miami. Tulips and Windmills was a wonderful trip. Weather not terrific.

By: Pavlus Verified Traveler on 04/12/2024

By: Pavlus Verified Traveler on 04/06/2024

By: Pavlus Verified Traveler on 04/03/2024

We were very pleased with our dealing with Mandy.. We have booked another cruise with her.

By: Pavlus Verified Traveler on 02/03/2024

Mandy is a pleasure to work with. I have had a lot of questions and needs and she is super responsive. We have booked 3 cruises with her so far and have referred others. Thanks for the good service!