By: Pavlus Verified Traveler on 04/06/2024

Rachael is great to work with! Always answers my questions and in a timely manner and keeps me well informed.

By: Pavlus Verified Traveler on 03/09/2024

For a 5 star all inclusive resort, while the property and faciliity and rooms were lovely, the service was mediocre but the food was below sub-pare. They offered good food items at a high extra charge. For a 5 star all inclusive resort, this is a scam and is unacceptable.

By: Pavlus Verified Traveler on 12/15/2023

Rachael provided extraordinary customer assistance and support. I would love to work with her again in the future. She was thorough, responsive, and proactive.