African Travel TOCs
Terms and Conditions Below are Accurate as of 5/28/2020
Please read the following terms and conditions. They limit our liability, limit the liability of air carriers, and state terms and conditions of special offers and booking your trip. By accepting final tour documents you accept all these terms and conditions. These terms are only applicable to U.S residents.
Complimentary night on brochure and tailored trips:
Complimentary night is valid on “SELECT” brochure and tailor made itineraries of 7 nights or more. Valid on arrival or departure city in Africa only. Complimentary night is not valid on Specials, AAA exclusives, Enchanting East Africa, Rwanda in the Mist, Magical Madagascar and not combinable with any other offer or promotion (Except 2021 travel at 2020 rates), valid on new bookings only, it carries no cash value and cannot be used as a discount towards package. Blackout dates, holiday periods may be blacked out. Other restrictions may apply. Offer is based on availability at time of booking. For Deposit, payment terms and cancellation fees, please see our standard terms and conditions below.
New for 2021: Travel at 2020 Rates
Standard African Travel, Inc. terms and conditions apply as per below. All prices are in US Dollars per person based on double occupancy accommodations unless otherwise stated. “Book 2021 travel for 2020 rates” offer valid on NEW bookings of 2020 brochure itineraries of 5 nights or more and tailored trip bookings only for travel in 2021.
Travel Protection plans are mandatory for clients at final payment for all trips.
How to Book
Contact your professional travel agent or African Travel, Inc.
Reservations: Should be made well in advance as lodges are limited in size, and some sell out. To assure your first choice of accommodation, early reservation is advised.
Deposit: A non-refundable deposit equal to 20%* of your total tour cost is required to guarantee your reservation. If departure date is within 65 days, full payment is required to book your space.
Final Payment: Full payment is due 65 days prior to departure. Important Note: The price for your air inclusive tour is subject to increase on your air portion, prior to the time you make full payment. However, the price is not subject to increase after full payment on your air portion has been made. We strongly suggest that you pay your full air portion as you deposit to avoid any increases.
*Please note, deposit and final amount may vary by itinerary.
a) 20% of total tour cost is forfeited for cancellation made 66 days or more before departure.**
b) 50% of total tour cost is forfeited for cancellations made between 65 and 30 days before departure.**
c) 100% of total tour cost is forfeited for cancellations made 29 or fewer days before departure.
**Cancellation charges for Safari Vacation Packages may vary by program.
**Plus applicable third party charges.
In some instances, lost and/or unused airline tickets are not refundable or replaceable. African Travel reserves the sole right to not accept a reservation or to cancel a reservation and impose cancellation charges if any payment is not received within the above specified periods. African Travel will not be responsible for lost land and air reservations. We recommend you purchase travel insurance, such as our Travel Protection Plan. We make no representation or guarantee concerning reimbursement, scope of coverage, or other aspect of any insurance policy or claim.
Proof of Travel Protection Plan is mandatory and required at the time of final payment. Travel documents will not be released without this information.
Included in Tour Price:
Accommodations: As specified in the itinerary, or similar, will be provided in hotels, lodges and camps, based on two persons sharing a room with private bath or shower. We may substitute hotels, camps, and lodges when we consider necessary or appropriate. Service charges and taxes are included for all accommodations.
Single Accommodations: If available, are at additional cost, as indicated in the programs. Please note most of our tours are based on a minimum of two people.
Meals: are provided as specified in each program.
(B)=Full American Breakfast, (L)=Table d’hote lunch, (D)=Table d’hote dinner.
Transfers: between airports, rail stations, motor coach terminals and hotels are provided, when specified. Transfers include up to two pieces of luggage per person. Airlines may be more restrictive as to luggage they allow and you are also subject to their restriction.
Sightseeing: as specified in each itinerary. We try to use the most modern, comfortable transportation available in the locality, with English speaking drivers/guides. There may be seasonal closure of some attractions.
Airline: Airlines limit the number, size (dimensions) and weight of baggage. They may charge fees for checked baggage. The limits and fees and circumstances vary by airline, country, domestic or international flight, airplane size and type, and other factors, and they can change any time. You must check with the air carriers in your itinerary for current baggage restrictions and fees. On small chartered flights within Africa, additional luggage restrictions apply. Some details are stated in the tour documents. Seating assignments: Many airlines charge for seating assignments. Once air is paid in full and ticketed, you must contact the airline directly to purchase seats.
Baggage: On Wing Safari, you are permitted one soft-sided bag, weighing no more than the limit stated in your tour documents. The weight limit will be set at 44 lbs. or lower, and may be as low as 25 lbs., depending on aircraft type and destination. Client is responsible to arrange and pay to store excess baggage. Luggage and personal effects are at owner’s risk throughout travel. We are not responsible if your luggage is not permitted to be carried. Seating assignments. Many airlines charge for seating assignments. Once air is paid in full and ticketed, you must contact the airline directly to purchase seats.
Tour Planning: Tour planning, preparation, marketing and operational costs are included in the price. These prices are based on tariffs, taxes and exchange rates in effect at the time of printing and posting. African Travel reserves the right to increase prices due to changes in tariffs, taxes or exchange rates. All prices are per person, quoted in US dollars and reflect the lowest price for departure dates between January 01 and December 31, 2020.
Late Booking Fee: A fee for additional communications and expedited mail costs will be charged when applicable.
Not Included in Tour Price:
LAND ONLY prices do not include airfares, costs to obtain passports, visas, inoculations, excess baggage charges, airline seating assignments, all items of a personal nature such as drinks, snacks, laundry, phone calls and cables, Internet, paid TV entertainment, meals not specified in the itinerary, medicines, personal and baggage travel protection plan, and local airport taxes. These are examples of non- included items, and are not an exhaustive list.
Gratuities: Tips to tour guides, waiters, hotel staff, baggage handling and game rangers are not included and are at the tour participant’s discretion unless specifically included in tour price.
Prices quoted are based on costs, charges, tariffs, rates, prices, taxes, levies, exchange rates and other considerations at the date of printing this brochure or the date of the price quote. These and any other taxes and fees are subject to change until the time of purchase. For up-to-date pricing contact your travel agent or visit www.africantravelinc. com. No surcharge regarding cost or currency fluctuations will be made to a LAND only price after the deposit is received. This excludes, charges or levies imposed by any government or its agencies. No refund or credit will be provided on account of costs being reduced. The price does not cover costs and expenses, including your return home, if you leave the tour, whether by our choice, your own choice, due to illness, action by any government, or other reason.
Refund Request: Application for refund must be made in writing to African Travel within 30 days of tour termination. There is no refund for missed meals or services, absence from all or part of a tour, for any number of consecutive or non-consecutive days, or unused hotel accommodation. Many other kinds of circumstances are also not a basis for a refund. We recommend you obtain Travel Protection Plan covering various risks of interruption, illness, injury, loss of property and the like.
Passport/Visa/Inoculation/Travel Protection Plan: Passports are required for international travel. Your passport must be valid for at least 6 months after your scheduled return date and should have sufficient blank pages for visas and immigration stamps. Visas are required for travel to many areas. Many countries also have inoculation requirements. Most countries require foreign visitors to have valid medical protection plan on entry. Requirements vary by country and can change. You should obtain up-to- date information from authorities of the countries involved. African Travel shall not be liable for delay or denial of entry due to inability to satisfy entry requirements or entry authority’s questioning or refusal to accept proof of entry requirements.
African Travel purchases medical expense coverage on behalf of all its valued travelers. However, we recommend that all travelers purchase some form of travel insurance to obtain coverage that includes reimbursement for cancellation, interruption, trip and baggage delays and more. For your convenience, we offer Travel Protection Plan which includes these benefits. Travel Insurance benefits are underwritten by Arch Insurance Company, with administrative offices in Jersey City, NJ, NAIC #11150 under Policy Form series LTP 2013. Similar plans are available through other sources.
Clients with Disabilities: African Travel welcomes clients with special needs or disabilities. Client must inform us in advance, as early as possible, of any physical, medical or other special need that requires accommodating. We will make reasonable modifications to our policies, practices and procedures when necessary, unless doing so will fundamentally alter the nature of the services. Please understand that accessibility and accommodations in other countries may be limited.
Children: We welcome children on our tours but an adult or guardian must always accompany and supervise the child(ren) and African Travel has the right, in its sole discretion, to exclude children from certain activities if it is not appropriate given the age of the children. Many countries require additional paperwork for children. Contact your travel agent or African Travel for additional information.
Safety of Yourself and Others: Client must ensure you and those under your care you are medically and physically able to travel. African Travel may impose safety requirements. We may exclude from participating in travel or from any activity, an individual whose participation poses a direct threat to health or safety that cannot be eliminated by reasonable modification of our policies, practices or procedures or by the provision of auxiliary aids and services. A decision to exclude an individual will be our assessment. Probability that potential injury will occur and whether reasonable modifications of policies, practices or procedures will lower the risk. African Travel does not provide personal devices (such as wheelchairs, hearing aids or prescription eye glasses) or services of a personal nature (such as eating, dressing or toileting). A client who requires services of a personal nature (eating, dressing or toileting, as examples) should bring a companion to provide the assistance and understand that other clients and staff will not be available for such purpose.
We do not employ or provide medical personnel. Any needed medical attention must be sought at a local facility, if available, at client’s expense. African Travel is not responsible or liable for loss or cost incurred due to unavailability of medical services, inability to obtain or delay in obtaining medical services if available, medical services obtained, or level of care or services received. You must bring an adequate supply of your medication, if any, for the duration of The Tour. Medical services abroad are not the same as you may be accustomed to. African Travel is not responsible for the lack of, or the provision of medical services.
Some guided tours can include rough terrain, walking over unpaved or uneven pavement, steps, locations which may not be easily accessible or accessible by wheelchair, bumps, and other challenging conditions.
For various parts of the travel, arrangements are made with carriers, hotels and other independent suppliers. They are independent entities which African Travel does not control. We cannot assured is ability access or accommodations outside the United States. Smoking is generally not permitted on our tours except for approved smoking areas. Smoking is never allowed on coaches, vans, or safari vehicles. African Travel has the right, in its sole discretion, to terminate your tour if your behavior or actions are so disruptive or negatively impacting the tour. If this happens, you are responsible for your travel costs home and no refund shall be given.
Photography During Travel: We reserve the right to take photographs during the operation of the tour for promotional purposes and, by booking your tour, you consent to your images being used for this purpose. If you do not consent, you must inform us at the beginning of the tour.
Limits Of Responsibility: African Travel, your travel agent, tour operators and subcontractors of services act only as agents for the supplier regarding your travel, whether by plane, car, motor coach, ship, railroad or other transportation mode, and shall not be liable for injury, damage, loss, additional expense, accident, delay, schedule change or other irregularity. Any of these, and other events, may occur, whether due to use of or defect in a vehicle, act of war, insurrection, civil uprising, military action, strike, weather, disaster, terrorist act, act of god, act of government, or other act or incident or occurrence or omission, in either the country of origin, destination, area of passage or elsewhere, or for other reason, or due to acts or default of any company or person involved in arranging the tour, or in the chain of supply. All such injury, damage, loss, additional expense, accident, delay, schedule change or other irregularity will be at your risk and cost.
Changes: When services and accommodations described in this brochure cannot be supplied or the itinerary is changed due to delays or other causes of any kind or nature beyond African Travel’s control, African Travel may seek to supply comparable services, accommodations and itineraries. There shall be no refund in these circumstances. African Travel reserves the right to make changes to the itinerary and/or cancel any tour, and shall have no liability whatsoever from or relating to such adjustments or cancellation. African Travel shall not be responsible for loss or damage to luggage, before, during or after the tour.
Airline Contract: The client contract in use by airlines is between the airline and the purchaser of the ticket. Airline prices are based on prices in effect prior to or at the time of printing this document or at the time of the price quote, inclusive of fuel surcharges and other airline, airport and related charges and taxes, and are subject to change without notice until the time of purchase. Seating assignments. Many airlines charge for seating assignments. Once air is paid in full and ticketed, you must contact the airline directly to purchase seats.
Additional risks and dangers may arise including, but not limited to, hazards of traveling in undeveloped areas, hazards of travel by boat, train, automobile, aircraft and other means of conveyance, forces of nature, political unrest, other unrest, terrorism, hazardous local customs and practices, differing levels of sanitation, differing standards of safety, risks associated with water, food, plants, insects and animal, accident or illness in areas lacking means of rapid evacuation or medical facilities, terrorist acts, and acts of national and local governments and unrest and acts of others against governments. These risks are not an exhaustive list but are examples of many kinds of risks. You are voluntarily participating in these activities with the knowledge that there are significant dangers involved, and you hereby agree to accept any and all risks. As lawful consideration for the agreement with African Travel to participate in such tours and activities you agree you will not make a claim against African Travel or its personnel or sue for bodily injury, emotional trauma, death, property loss or damage or other loss, cost or expense, however caused, as a result of or related to your contracting for, traveling to or from, or in any and every other way participating in the tour. You release African Travel and its personnel from any and all claims, known or unknown, arising from contracting for, traveling to or from, and in any and everyway participating in a tour. This release of liability and assumption of risk agreement is entered into on behalf of you and all members of your family and party, also including minors accompanying you. This agreement also binds your heirs, legal representatives and assigns.
International Treaties: Transportation companies, airlines etc. are not to be held responsible for any act, omission or event during the time clients are not on board planes, transportation or conveyances. We rely on international conventions which may apply to services provided by us, our suppliers or agents with respect to any claim of any nature brought by you against us as a result of the provision of the services. International conventions which apply may, depending on the circumstances, include: Warsaw Convention 1929, (as amended by Hague Protocol and Montreal Protocol) in relation to air travel, or Montreal Convention; the Berne Convention for rail travel; Athens Convention 1974 for carriage by sea; the Geneva Convention for carriage by road and the Paris Convention 1962 for Hotels. We are to be regarded as having all the benefits of these conventions on limiting our liability in relation to any claim for death, injury, loss, damage and delay to clients and luggage.
We try to ensure accuracy of information at the time of printing. However error or change is possible. African Travel shall not be liable for printing, photographic or typographic errors or condition changes, or human errors or errors arising from unforeseen or other circumstances. These terms cannot be varied except in writing by an officer of African Travel. If any portion of this Agreement is unenforceable, the remaining portions shall remain in full force and effect.
Error and Omissions: In the case of computer or human billing errors, we reserve the right to re-invoice participants with correct billing.
Every effort is made to ensure brochure accuracy at the time of going to press; however, African Travel cannot be held responsible for printing or typographical errors, or errors arising from unforeseen circumstances. Moreover, photographs and descriptions of locations or attractions are merely representatives of conditions that existed at time of brochure printing and conditions may not be the same at the time of your journey.
The airline(s) featured or nominated in this brochure do not by virtue of their endorsement of this brochure commit orrepresent themselves either as contracting with any purchaser of a holiday/vacation from African Travel group or as having any other legal relationship with them.
All bookings made with any provider of any transport, facilities, meals, other goods or of any service are subject to terms and conditions and exclusions and/ or limitations of liability imposed by them in relation to matters not covered particularly and expressly by our agreement with African Travel.
If you decide that you do not want to visit a country or part of a country you intended to visit because of any law, condition or requirement of any government or governmental authority, official, servant or agent, you are responsible for any costs, expenses, charges, fees, losses or damage incurred as a consequence and any cancellation oramendment fees. None of the companies in the African Travel group of companies, or any of their staff or agents, accept any responsibility or liability for your acts, omissions, defaults, conduct, state of health, condition or circumstances.
CHOICE OF LAW AND VENUE SELECTION
Any litigation involving or relating to this contract, any brochure or any aspect of your tour shall be brought only in a court of competent jurisdiction in the County of Los Angeles, State of California, USA, and California law (applicable to relationships and acts and omissions occurring entirely within California and thus without regard for California’s principles of conflicts of law and/or principles for applying law of other states or nations) will apply to any and all such DISPUTES.
CALIFORNIA TRAVEL CONSUMER RESTITUTION FUND (TCRF):
Clients who purchase from within California: This transaction is covered by the California Travel Consumer Restitution Fund (TCRF) if the client is located in California at the time of payment. Eligible clients may file a claim with TCRF if the client is owed a refund of more than $50 for transportation or travel services, which the seller of travel failed to forward to a proper provider or such money was not refunded to you when required. The maximum amount which may be paid by the TCRF to any one client is the total amount paid on behalf of the client to the seller of travel, not to exceed $15,000. A claim must be submitted to the TCRF within 12 months after the scheduled completion date of the travel. A claim must include sufficient documentation to prove your claim and a $35 processing fee. Claimants must agree to waive their right to other civil remedies against a registered participating seller of travel formatters arising out of a sale for which you file a TCRF claim. You may request a claim form by writing to: Travel Consumer Restitution Corporation, P.O. Box 6001, Larkspur, CA 94977-6001; or by faxing a request to: (213) 897- 8846. Clients purchasing from outside of California: This transaction is not covered by the California Travel Consumer Restitution Fund.
THE USTOA $1 MILLION TRAVELERS ASSISTANCE PROGRAM:
African Travel shares the coverage available under the USTOA $1 Million Travelers Assistance Program with affiliates of TravCorp USA, Inc. who, as an Active Member of the USTOA, is required to post $1 Million with USTOA to be used to reimburse, in accordance with the terms and conditions of the USTOA $1 Million Travelers Assistance Program, the advance payments of African Travel customers in the unlikely event of African Travel’s bankruptcy, insolvency or cessation of business. Further, you should understand that the$1 Million posted by TravCorp USA, Inc. and shared among its affiliates maybe sufficient to provide only a partial recovery of the advance payments received by African Travel. More details of the USTOA Travelers Assistance Program and a list of affiliates may be obtained by writing to USTOA at 345 Seventh Avenue, Suite 1801, New York, New York 10001, or by email to firstname.lastname@example.org or by visiting their website at www.USTOA.com.
In these terms and conditions, African Travel refers to African Travel (2003), Inc., a California corporation. ©2003–2020 African Travel (2003), Inc. African Travel is a registered seller of travel in California, Registration No. 2071444-20. Registration as a seller of travel does not constitute approval by the State of California. TRAVEL+LEISURE World’s Best Awards logo ©2019 Meredith Corporation. All rights reserved. Used by permission and protected by Copyright Laws of the United States. The printing, copying, redistribution, or retransmission of this Content without express written permission is prohibited.
Call Your Professional Travel Advisor or African Travel, Inc. at 1-800-421-8907 or visit www.africantravelinc.com.
All prices are in USD.