Crystal Cruises Recent Press Releases

DATE : June 11, 2020

New Simply the Best Caribbean Itineraries Announced for Crystal Serenity this Fall

‘Best Available’ Stateroom fares from $1399 per person

Tropical voyages of award-winning luxury to set sail with shipboard credits, combo savings and best available suites for guests, plus bonus commission for travel advisors

MIAMI, June 11, 2020 – Travelers seeking warm island escapes this fall have brand new options aboard Crystal Serenity, as Crystal Cruises announces seven-night Sunkissed Chic and Tropical Interlude Caribbean voyages for October and November. Sailing between Miami and San Juan, the itineraries can be combined for an extended 14-night Caribbean vacation, round-trip from Miami without repeating ports. The new voyages offer an enticing new Simply the Best program, which includes the best stateroom or suite available at the time of booking; reduced deposit of just $100 per guest; low Solo Fares from 125 percent; $250 As You Wish shipboard credit per stateroom or suite (based on double occupancy); and 10 percent cruise fare savings when guests choose the combined 14-night itinerary. Travel advisors can also earn $100 bonus commission for each booking on any of the six new sailings.

“Our new Caribbean itineraries offer guests a warm return to luxury travel, with exceptional value on the acclaimed Crystal Experience,” said Carmen Roig, Crystal’s senior vice president of marketing and sales. “The compelling value and competitive pricing, combined with convenient air travel between Miami and San Juan and Crystal’s signature all-inclusive amenities and experiences and personalized service, adds up to a wonderful opportunity for travel advisors to introduce Crystal to travelers who may not have previously considered a luxury voyage, as well as entice their existing Crystal clients who are eager to begin traveling again.”

Crystal Serenity’s new Caribbean itineraries include:

Sunkissed Chic, Miami to San Juan, embarking October 1, October 15 and October 29: calling in Cruz Bay, St. John, U.S. Virgin Islands (maiden call); St. John’s, Antigua; Gustavia, St. Barts (overnight); and Phillipsburg, St. Maarten.

Tropical Interlude, San Juan to Miami, embarking October 8, October 22 and November 5: calling in Ocho Rios, Jamaica; George Town, Grand Cayman; and Costa Maya, Mexico.

Cruise fares for the new voyages begin at just $1,399 per guest; travelers with Future Cruise Credits may redeem them on these voyages.

Added peace of mind for guests looking forward to traveling again comes in part from programs like Crystal Confidence, which offers reduced deposits of just $100 for Ocean voyages; relaxed 60-day prior to first service final payment;  and adjusted cancellation policy allowing guests to cancel up to seven days prior to sailing and receive 100 percent Future Cruise Credit, valid through 2022. Guests booking Crystal’s new fall 2020 Caribbean sailings will have an additional layer of voyage protection with the new Crystal Voyage Assurance program extended to these new Crystal Serenity voyages, which allows travelers to cancel their cruise for a full refund within seven days if there is a significant itinerary change – including the embarkation or disembarkation ports and/or changes to 30 percent or more of their selected itinerary – due to global travel restrictions.

A leader in unparalleled luxury cruising for 30 years, Crystal Cruises distinguishes its ships and its voyages with fine details and nuances that make a big impact for discerning travelers. All-inclusive entertainment; diverse enrichment options; globally-inspired dining, including Nobu Matsuhisa’s only seagoing restaurants; unlimited pours of fine wines, beers and premium spirits and an unwavering standard of genuine, personal service for each guest underscores the Crystal difference.

By deliberate design, Crystal Serenity has always carried far fewer guests than ships of similar size – featuring one of the highest space ratios in luxury cruising – and her social spaciousness will be further increased with a commitment to lower guest capacity when she resumes sailing this fall In addition, while the fleet is paused, the Crystal team is developing new procedures and policies that will support all public health and regulatory requirements and ensure that guests’ vacations continue to be not only relaxing and pleasurable but safe and healthy. Details of these new measures and initiatives will be announced soon.

The inherent design of Crystal ships maximizes personal and public space, offering plenty of options for those who choose to keep a healthy distance during their voyage. All Crystal ships across the fleet including Ocean, River, Yacht and Expedition offer nearly double the space per person than ships of a similar size, which is among the highest space ratios in the industry and their social spaciousness will be further augmented through the new measures we will be implementing. Further, Crystal Endeavor and Crystal’s River ships are all-suite and all-balcony and most staterooms on Ocean ships Crystal Symphony and Crystal Serenity feature private verandas for fresh airflow.

The safety of guests and crew members is Crystal’s number one priority and the fleet will resume service only when the company’s expert team and global health and government authorities indicate that it is safe to do so.

About Crystal

Only the world-renowned Crystal Experience offers an unwavering, unparalleled standard of excellence and luxury across four distinct cruising options: Crystal Cruises, the World’s Most Awarded Luxury Cruise Line; Crystal River Cruises, the World’s Most Luxurious River Cruise Line; Crystal Yacht Cruises, offering boutique luxury and bold adventure in the world’s most elite harbors; and Crystal Expedition Cruises, taking Crystal’s acclaimed elegance to the farthest reaches of the world. Crystal has been recognized with top honors in the Condé Nast TravelerReaders’ Choice Awards for a record 26 years including, in 2019, for Best Medium-Ship Cruise Line for Crystal Cruises, Best Small-Ship Cruise Line for Crystal Yacht Cruises and Best River Cruise Line for Crystal River Cruises. Crystal was also voted “World’s Best” by the readers of Travel + Leisure for 23 years; and won “Cruise Line of the Year” and “Most Luxurious Guest Experience” by Virtuoso for 2018 & 2019. Crystal is proud to be a platinum partner of the advisors of ASTA.

DATE : June 03, 2020

Crystal Serenity’s 2023 Voyages Open for Booking

The latest deployment from the World’s Most Awarded Luxury Cruise Line features exploration of the Black Sea, Dalmatian Coast, South Pacific, Africa, New England & Canada, Caribbean and more

MIAMI, June 3, 2020 – Global travelers can now look ahead to a world of luxury voyages aboard the award-winning Crystal Serenity, as Crystal Cruises opens her 2023 itineraries for booking today. In 2023, the ship will sail individual voyages of seven to 23 nights, as well as a full World Cruise offered with 140-, 128- and 119-night options, and combination sailings of up to 100 nights without repeating ports. Enhancing the roster of sailings that spans from the South Pacific to St. Barts, the Black Sea to Boston, and the Mediterranean to Miami is the added incentive of Crystal’s new Easy Book program, which offers reduced deposits and waived admin fees for all new bookings made through June 30, 2020.

“At a time when so many travelers are eager to return to exploring and seeking out new experiences and cultures, we’re happy to offer more than three full years of global itineraries to inspire their next journeys,” said Carmen Roig, Crystal’s senior vice president of marketing and sales. “The anticipation of an incredible vacation is one of the best parts of travel – the wonder about places one has never seen or the way that favorite destinations pull at the heart to return. The 2023 voyages planned for Crystal Serenity encompass all of this and are designed to inspire that sense of joyful anticipation for our guests.”

Highlights of Crystal Serenity’s 2023 deployment include:

Wild Kingdoms & Exotic Discoveries World Cruise, embarking January 11 – 140 nights in total from Miami, with alternative disembarkation options in Venice and Athens for 128- and 119-night itineraries, respectively. The epic voyage visits 73 destinations in all, including five maiden ports and 19 overnights across 40 countries on six continents – with a focus on the world’s greatest wonders and UNESCO World Heritage Sites. Destinations range from the South Pacific and Papua New Guinea to Myanmar, the Seychelles, African safaris and Egypt’s ancient wonders.

A connoisseur’s collection of the Black Sea, Mediterranean and Western Europe, embarking May 10 through September 16 – Layer upon layer of rich artistic and cultural heritage waiting to be explored in Italy, Greece, Spain and Portugal, plus sojourns through the Black Sea calling in Bulgaria, Romania, Georgia and Turkey; along the Dalmatian Coast to Croatia and Montenegro; the romantic ports of Iberia.

Autumn beauty in New England & Canada, embarking September 27 through October 28 – When the famed foliage of the region reaches peak brilliance, these sailings explore bastions of American history in places like Newport and Bar Harbor, the majestic forests and wilderness trails that cloak the coastline, and the contrasting big city life found in Manhattan, Boston and Québec City.

Caribbean island escapes, embarking November 5 through December 22 – For the ultimate luxury warm winter retreats, sailing from one sun-kissed shore surrounded by turquoise waters to another, each with its own culture, character and warm hospitality. Boutique ports like St. John, St. Barts, Antigua, St. Kitts, St. Maarten and others offer travelers a balance of chic shops, quaint villages and opportunities to stay active outdoors, while the reefs of Honduras and Belize call are perfect for snorkeling and diving.

Fares for Crystal Serenity’s 2023 sailings begin at $2,299 per person. Crystal Symphony’s 2023 deployment will be announced in July.

With 30 years of cruising to the far reaches of the world, Crystal has a long tradition of implementing and maintaining the highest health and safety policies at sea. While the fleet is paused, the Crystal team is developing new procedures and policies that will support all public health and regulatory requirements and ensure that guests’ vacations continue to be not only relaxing and pleasurable but safe and healthy. Details of these new measures and initiatives will be announced soon.

Additionally, the inherent design of Crystal ships maximizes personal and public space, offering plenty of options for those who choose to keep a healthy distance during their voyage. All Crystal ships across the fleet including Ocean, River, Yacht and Expedition offer nearly double the space per person than ships of a similar size, which is among the highest space ratios in the industry and will be further augmented through the new measures we will be implementing. Further, Crystal Endeavor and Crystal’s River ships are all-suite, featuring all-balcony suites and most staterooms on our two Ocean ships feature private verandas for fresh airflow.

The safety of guests and crew members is Crystal’s number one priority and the fleet will resume service only when the company’s expert team and global health and government authorities indicate that it is safe to do so.

About Crystal

Only the world-renowned Crystal Experience offers an unwavering, unparalleled standard of excellence and luxury across four distinct cruising options: Crystal Cruises, the World’s Most Awarded Luxury Cruise Line; Crystal River Cruises, the World’s Most Luxurious River Cruise Line; Crystal Yacht Cruises, offering boutique luxury and bold adventure in the world’s most elite harbors; and Crystal Expedition Cruises, taking Crystal’s acclaimed elegance to the farthest reaches of the world. Crystal has been recognized with top honors in the Condé Nast TravelerReaders’ Choice Awards for a record 26 years including, in 2019, for Best Medium-Ship Cruise Line for Crystal Cruises, Best Small-Ship Cruise Line for Crystal Yacht Cruises and Best River Cruise Line for Crystal River Cruises. Crystal was also voted “World’s Best” by the readers of Travel + Leisure for 23 years; and won “Cruise Line of the Year” and “Most Luxurious Guest Experience” by Virtuoso for 2018 & 2019. Crystal is proud to be a platinum partner of the advisors of ASTA.

DATE : June 2, 2020

New ‘Crystal Voyage Assurance’ Protects Travelers in the Event of Unexpected Itinerary Changes

The policy applies to all Crystal Cruises voyages from November 2020 through April 2021

MIAMI, June 2, 2020 – Today, Crystal is implementing a new Crystal Voyage Assurance policy for select 2020 and 2021 sailings. The new policy offers an added layer of assurance in the event that unforeseen travel restrictions require significant changes to set itineraries – either embarkation or disembarkation port and/or more than 30 percent of the published ports of call – allowing guests seven days, from the date of Crystal’s communication of revised itinerary, to cancel for a full 100 percent cruise fare and port charges refund. The policy is designed to provide travelers with additional peace of mind as they plan upcoming voyages for the end of the year and early 2021. As always, Crystal will curate alternative enriching and attractive destinations should any port restrictions necessitate itinerary changes.

Crystal Voyage Assurance applies to new and existing bookings on Crystal Symphony and Crystal Serenity for departures from November 2020 through April 2021, including itineraries in the Middle East, Asia, Africa, the Mediterranean, the Caribbean and the 2021 Full World Cruise and all of its segments (including the final segment, which departs in May 2021).

The new policy adds to Crystal’s robust selection of programs that offer guests flexibility and savings options to navigate travel planning during the current environment including:

  • The Crystal Confidence program is applicable to all 2020 sailings with reduced deposits and revised cancellation schedules, allowing guests to cancel up to seven days prior to sailing for a 100 percent Future Cruise Credit;
  • The Easy Book program includes reduced deposits and waived administrative fees for all new bookings made through June 30, 2020. The program applies to all Crystal experiences in 2021, 2022 and 2023. The reduced deposit of 15 percent of the total cruise fare (normally 25 percent) and waived administration fee (granting guests a 100% refund of deposit if they need to cancel prior to Crystal’s standard cancellation schedules) allow travelers to plan ahead without the risk of losing any of their deposited money should their travel plans change;
  • The Crystal Assured Savings program invites travelers to make an open booking non-refundable deposit of just $500 per person by June 30, 2020, to lock in an additional savings of 2.5 percent — that’s an extra savings from $50 to over $6000 or more, depending on sailing and category — for any seven-night or longer itinerary on the Crystal Experience of their choice in 2020, 2021 or 2022. Guests have until March 31, 2021 to select their preferred voyage. The additional savings of 2.5 percent is on top of other Crystal special savings that may apply including Two-for-One fares, Book Now Savings, Crystal Society Savings, Early Final Payment Savings, Back-to-Back Savings, Combination Voyage Savings and available future cruise credits.

With 30 years of cruising to the far reaches of the world, Crystal has a long tradition of implementing and maintaining the highest health and safety policies at sea. While our fleet is paused, the Crystal team is developing new procedures and policies that will support all public health and regulatory requirements and ensure that our guests’ vacations continue to be not only relaxing and pleasurable but safe and healthy. Details of these new measures and initiatives will be announced soon.

Additionally, the inherent design of Crystal ships maximizes personal and public space, offering plenty of options for those who choose to keep a healthy distance during their voyage. All Crystal ships across the fleet including Ocean, River, Yacht and Expedition offer nearly double the space per person than ships of a similar size, which is among the highest space ratios in the industry and will be further augmented through the new measures we will be implementing. Further, Crystal Endeavor and Crystal’s River ships are all-suite, featuring all-balcony suites and most staterooms on our two Ocean ships feature private verandas for fresh airflow.

Our guests’ and crews’ safety is our number one priority and we will resume service only when our expert team as well as global health and government authorities indicate that it is safe to do so.

About Crystal

Only the world-renowned Crystal Experience offers an unwavering, unparalleled standard of excellence and luxury across four distinct cruising options: Crystal Cruises, the World’s Most Awarded Luxury Cruise Line; Crystal River Cruises, the World’s Most Luxurious River Cruise Line; Crystal Yacht Cruises, offering boutique luxury and bold adventure in the world’s most elite harbors; and Crystal Expedition Cruises, taking Crystal’s acclaimed elegance to the farthest reaches of the world. Crystal has been recognized with top honors in the Condé Nast TravelerReaders’ Choice Awards for a record 26 years including, in 2019, for Best Medium-Ship Cruise Line for Crystal Cruises, Best Small-Ship Cruise Line for Crystal Yacht Cruises and Best River Cruise Line for Crystal River Cruises. Crystal was also voted “World’s Best” by the readers of Travel + Leisure for 23 years; and won “Cruise Line of the Year” and “Most Luxurious Guest Experience” by Virtuoso for 2018 & 2019. Crystal is proud to be a platinum partner of the advisors of ASTA.

DATE : May 27, 2020

Crystal Unveils a World of Choices for Crystal Serenity’s 2023 Voyages

The award-winning luxury ship will sail 32 individual itineraries of seven to 23 nights

MIAMI, May 27, 2020 – As global travelers look ahead to exploring the world again, Crystal Cruises has announced the complete 2023 deployment for the 980-guest Crystal Serenity. Across 32 distinct sailings ranging in length from seven to 23 nights – including the 140-night Wild Kingdoms & Exotic Discoveries World Cruise that was announced in April – Crystal Serenity will sail to the South Pacific islands, sun-drenched Africa and Egypt, the lush Americana and charm of New England & Canada, the romantic and legendary locales of the Mediterranean and the crystalline waters of the Caribbean. Every itinerary is crafted to offer travelers varied choices for exploration in each destination while showcasing a holistic experience of the regions. Foodies, adventure seekers, nature lovers, art and architecture aficionados, history buffs with a penchant for virtually any era – all will find themselves at home aboard Crystal Serenity voyages.

Crystal Serenity’s 2023 voyages will be available for booking on June 3, 2020, with Crystal’s new Easy Book program offering reduced deposits and waived admin fees for all new bookings made through June 30, 2020.

“Many travelers are anticipating their next great journeys now more than ever, and we know that offering our guests an abundance of choices and time to plan only adds to the inspiration,” said Carmen Roig, Crystal’s senior vice president of marketing and sales. “The 2023 sailings aboard Crystal Serenity are a collection of the world’s most coveted destinations, featuring the places travelers love most, whether they’re just daydreaming of returning again after many cherished visits, or the place has always topped their must-see lists. Combined with the onboard experience of a ship that is a beloved destination unto itself, every itinerary is an enriching opportunity for travelers.”

Highlights of Crystal Serenity’s 2023 deployment include:

Wild Kingdoms & Exotic Discoveries World Cruise – 140 nights in total from Miami, with alternative disembarkation options in Venice and Athens for 128- and 119-night itineraries, respectively. The epic voyage visits 73 destinations in all, including five maiden ports and 19 overnights across 40 countries on six continents – with a focus on the world’s greatest wonders and UNESCO World Heritage Sites. Destinations range from the South Pacific and Papua New Guinea to Myanmar, the Seychelles, African safaris and Egypt’s ancient wonders.

A connoisseur’s collection of the Black Sea, Mediterranean and Western Europe – Layer upon layer of rich artistic and cultural heritage waiting to be explored in Italy, Greece, Spain and Portugal, plus sojourns through the Black Sea calling in Bulgaria, Romania, Georgia and Turkey; along the Dalmatian Coast to Croatia and Montenegro; the romantic ports of Iberia. Offered June through August.

Autumn beauty in New England & Canada – When the famed foliage of the region reaches peak brilliance, these sailings journey to the epicenters and bastions of American history like Newport and Bar Harbor, the majestic forests, trails and waterfalls that cloak the coastline, and the contrasting big city life found in Manhattan, Boston and Québec City. Offered September through October.

Caribbean island escapes – For the ultimate luxury warm winter retreats, sailing from one sun-kissed shore surrounded by turquoise waters to another, each with its own culture, character and warm hospitality. Boutique ports like St. John, St. Barts, Antigua, St. Kitts, St. Maarten and others all offer travelers a balance of chic shops, quaint villages and opportunities to stay active outdoors, while the reefs of Honduras and Belize call to scuba lovers. Offered November through December, including a holiday voyage.

Guests seeking extended journeys throughout the year, outside the full World Cruise, can combine multiple voyages for up to 100 days of luxury exploration without repeating a port. Crystal Symphony’s 2023 deployment will be announced in July.

With 30 years of cruising to the far reaches of the world, Crystal has a long tradition of implementing and maintaining the highest health and safety policies at sea. While our fleet is paused, the Crystal team is developing new procedures and policies that will support all public health and regulatory requirements and ensure that our guests’ vacations continue to be not only relaxing and pleasurable but safe and healthy. Details of these new measures and initiatives will be announced soon.

Additionally, the inherent design of Crystal ships maximizes personal and public space, offering plenty of options for those who choose to keep a healthy distance during their voyage. All Crystal ships across the fleet including Ocean, River, Yacht and Expedition offer nearly double the space per person than ships of a similar size, which is among the highest space ratios in the industry and will be further augmented through the new measures we will be implementing. Further, Crystal Endeavor and Crystal’s River ships are all-suite, featuring all-balcony suites and most staterooms on our two Ocean ships feature private verandas for fresh airflow.

Please know that our guests’ and crews’ safety is our number one priority and we will resume service only when our expert team as well as global health and government authorities indicate that it is safe to do so.

About Crystal

Only the world-renowned Crystal Experience offers an unwavering, unparalleled standard of excellence and luxury across four distinct cruising options: Crystal Cruises, the World’s Most Awarded Luxury Cruise Line; Crystal River Cruises, the World’s Most Luxurious River Cruise Line; Crystal Yacht Cruises, offering boutique luxury and bold adventure in the world’s most elite harbors; and Crystal Expedition Cruises, taking Crystal’s acclaimed elegance to the farthest reaches of the world. Crystal has been recognized with top honors in the Condé Nast TravelerReaders’ Choice Awards for a record 26 years including, in 2019, for Best Medium-Ship Cruise Line for Crystal Cruises, Best Small-Ship Cruise Line for Crystal Yacht Cruises and Best River Cruise Line for Crystal River Cruises. Crystal was also voted “World’s Best” by the readers of Travel + Leisure for 23 years; and won “Cruise Line of the Year” and “Most Luxurious Guest Experience” by Virtuoso for 2018 & 2019. Crystal is proud to be a platinum partner of the advisors of ASTA.

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