Cunard Cancellation Policy:
In the case that you need to cancel your cruise vacation, you may be charged a fee based Cunard’s standard cancellation policy. The amount will depend on the length of your itinerary and how far in advance of your departure date that you cancel. Use the charts below to determine your refund.
If you’ve already purchased CunardCare®, your refunds for covered cancellation reasons will continue to be governed by CunardCare. Please review the plan coverage, conditions and exclusions for full details. We highly recommend that guests purchase CunardCare† – not only does it provide some peace of mind for unexpected cancellations, it also offers partial reimbursements for trip delays or interruptions, lost or damaged baggage and medical coverage.
†CunardCare is available to residents of the U.S. and Canada (except New York State, Quebec Province and Puerto Rico). Guests in other regions may have alternative coverage options and can refer to our At-Ease Waiver Program for additional information.
Refund Schedules & Final Payment Due Date
For booked guests, please review your booking confirmation email which contains the cancellation schedule and final payment terms that apply to you. For full details and booking conditions, please also refer to the passage contract.
Since a cancellation likely means a diminished opportunity to sell space on other cruises/cruisetours, the cancellation fees in the schedules below apply regardless of whether Your space is resold. You hereby agree that losses sustained by us in the event of Your cancellation would be very difficult or impossible to quantify, and that the fees set forth in our cancellation policy represent a fair and reasonable assessment as liquidated damages. The amount of cancellation fee varies based on length of sailing for cruise/cruisetour and timing of cancellation for cruise/cruisetour, as illustrated in the schedules below.
Voyage length 30 days or less
| Number of Days before Sailing | Cancellation Fee |
| 120 to 90 | 25% or Deposit Amount |
| 89 to 61 | 40% of full fare |
| 60 to 31 | 50% of full fare |
| 30 to 15 | 75% of full fare |
| 14 days or less, or non appearance | 100% of full fare |
Final payment is due at 120 days prior to sailing on voyages 30 days or less.
Voyage Length 31+ days
| Number of Days before Sailing | Cancellation Fee |
| 150 to 120 | 20% or Deposit Amount |
| 119 to 91 | 40% of full fare |
| 90 to 64 | 50% of full fare |
| 63 to 43 | 75% of full fare |
| 42 days or less, or non appearance | 100% of full fare |
“Full fare” does not include Government taxes and fees (as defined in the Passage Contract), which are not subject to any cancellation fee.
Final payment is due at 150 days prior to sailing on voyages 31 days or more.
| Reduced Deposit Cancellation Policy | ||
| Voyage Length | Cancellation Period Before Sailing | Cancellation Fee |
| Less than 31 nights | 120 to 91 days | Reduced deposit amount |
| Less than 31 nights | 89 days or less | Standard cancellation fees apply |
| 31 nights or longer | 150 to 120 days | Reduced deposit amount |
| 31 nights or longer | 119 days or less | Standard cancellation fees apply |
For those guests booking a reduced deposit promotion, the initial cancellation fee of “deposit amount” will not exceed the deposit required/paid at the time of the booking.
Hotel packages will be subject to cancellation fee of 50% of the total cost of the hotel package between 90 to 61 days prior to the first day of booked hotel stay and 100% of the total cost of the hotel package between 60 days and the first day of the booked hotel stay. Land tour packages will be assessed a cancellation fee of 100% of the total cost of the land tour package when cancelling at 90 days or less to the first day of the land tour. Transfers are not assessed a cancellation fee regardless of cancellation date. CunardCare is non-refundable.
CANCELLATION POLICY EXCEPTION(S):
For certain promotional fares, the deposit is non-refundable. Please review the terms and conditions of all fares before booking. Items subject to cancellation fees include, but are not limited to, cruise fare and hotel packages.
A. If You have purchased a specially priced promotion where the deposit is 100% non-refundable from the point of payment, You are not entitled to any refund, payment, compensation or credit whatsoever of Your deposit under any circumstance if you cancel Your booking.
B. If You have purchased a specially priced promotion that is 100% non-refundable from the point of payment, You are not entitled to any refund, payment, compensation or credit whatsoever of Your Cruise or Cruisetour fare if You cancel Your booking.
Shore Excursion Cancellation Policy: For complete details on the terms and conditions governing Shore Excursions, please review Carrier’s Excursion Terms & Conditions.
