By: Pavlus Verified Traveler on 03/14/2025

We've utilized Pavlus (via Donna) for several trips. The Pavlus team is easy to work with and the additional discounts were appreciated. Donna is helping us with our next Viking River cruise in 2026. Thank you

By: Pavlus Verified Traveler on 02/02/2025

We have used Pavlus services for several years. We work with Donna and she is ALWAYS extremely helpful and professional. It has been a pleasure to book our vacations with her.

By: Pavlus Verified Traveler on 01/13/2025

Have been a customer for many years and look to you for all our cruise bookings. Big fan of Vikiing, really enjoyed this Oceania outing ( small ship, great route, great staff). Our agent Donna Dominguez was introduced by friends in Houston and does a great job. Your credit when we boarded MS Insigna was a very pleasant surprise.

By: Pavlus Verified Traveler on 12/21/2024

Donna Fontenot is great

By: Pavlus Verified Traveler on 12/02/2024

The trip was another Viking River cruise for us. As usual, the service was great. What made this extra special was that we were able to take advantage of last-minute deals with free air fare and a drink package. I would travel even more if Pavlus could help me locate more of these great deals. Thank you for your wonderful service. Donna Fontenot is my travel planner

By: Pavlus Verified Traveler on 11/20/2024

Have used Pavlus for years and particularly DD. We are happy with your service. DD has always been great to work with.

By: Pavlus Verified Traveler on 11/11/2024

I have become a frequent traveler on Oceania. I like their philosophy and the incredible service they provide. I have worked with Donna for a number of years now and extremely pleased with the quality of service that I receive from her and from Pavlus.

By: Pavlus Verified Traveler on 11/07/2024

No suggestions at the present time. I was most satisfied with your services.

By: Pavlus Verified Traveler on 11/01/2024

Our Micato safari was a custom private tour that was planned without Donna's assistance, but she readily took over when we were ready to book, and helped us navigate booking and answered our questions on insurance! The Pavlus Air Department did a fabulous job finding Kenya Airways! That airline never showed up on any of our searches, and non-stop flights to and from Nairobi were excellent! We were happy to have our fellow travelers (Aten and Kroegers) become part of the Pavlus family, too!

By: Pavlus Verified Traveler on 10/06/2024

Donna is great to work with. Her knowledge is extensive and her follow up is impeccable. On this trip, our first hotel did not have our reservation in their system. We waited for 1 1/2 hours while another Pavlus representative battled the SNAFU. It was an example of great teamwork.

By: Pavlus Verified Traveler on 09/24/2024

Always great service from Donna and the rest of the team.

By: Pavlus Verified Traveler on 09/23/2024

I like the discounts, benefits and perks when letting Palvus Travel handle my travel packages. It helps me save some money, but overall, I manage and oversee my own travel plans with Pavlus's help.

By: Pavlus Verified Traveler on 09/22/2024

Thank you Donna

By: Pavlus Verified Traveler on 09/17/2024

Very definitely. We book a Viking Cruise thru Pavlus every year through Donna Fontenot. She is a perfect Personal Travel Planner and has helped us annually since 2015. Thank you for great travel recommendations and administration of our trips.

By: Pavlus Verified Traveler on 09/17/2024

The Pavlus perks were very much appreciated!

By: Pavlus Verified Traveler on 07/21/2024

Donna did a great job for us. Looking forward to making our next vacation with her.

By: Pavlus Verified Traveler on 07/20/2024

Donna, Jocelyn and Heather from Pavlus were very patient, accommodating, helpful and generous in assisting our trip overall! I will always recommend Pavlus to my family and friends when they need assistance on their travel!

By: Pavlus Verified Traveler on 06/17/2024

We love working with Donna.

By: Pavlus Verified Traveler on 06/13/2024

Another perfectly curated adventure! Found a trip in a magazine sent by Pavlus, knew I wanted to go and Donna made it happen. The entire process was quick and easy. Going to the Formaula One races in Monaco was the trip of a lifetime. Thanks, Pavlus, for taking care of every detail and making dreams come true!

By: Pavlus Verified Traveler on 05/31/2024

Great service from Donna and from the Air Department staff.

By: Pavlus Verified Traveler on 05/20/2024

Our recent cruise was fabulous! We thoroughly enjoyed our time on the Oceania Insignia, especially since we booked segments of the current World Cruise and we saw many people we knew from our 2022 World Cruise on the same ship! Donna is a great asset to Pavlus! She and the Air Travel team have made it very easy to book, modify, and confirm our travel plans. We have successfully referred some of our friends and they have had glowing comments about Donna and Pavlus, too!

By: Pavlus Verified Traveler on 05/12/2024

Donna is the best!!!

By: Pavlus Verified Traveler on 03/06/2024

I have worked with Donna for years and have recommended her many times. She is very responsive, professional, and always helpful and nice. I know I can count on her. And when she is unavailable, she always refers me to a colleague who is equally proficient. In fact, I came to know Donna through a fellow traveler’s recommendation.

By: Pavlus Verified Traveler on 03/06/2024

Donna is very easy to work with she also keeps Us informed with information on future trips we may be interested in. The perks as a Pavlus client are also very nice!!

By: Pavlus Verified Traveler on 03/03/2024

Donna is excellent

By: Pavlus Verified Traveler on 02/23/2024

Love working with Donna (DD) She never disappoints

By: Pavlus Verified Traveler on 02/23/2024

Great trip. Donna was great also. Got us a great deal. Have use her before. Will definitely recommend her and use her again!

By: Pavlus Verified Traveler on 02/19/2024

Donna always helpful in answering my questions and obtaining the best price for my cruise. I have referred other people to her for their travel plans.

By: Pavlus Verified Traveler on 02/16/2024

Outstanding vacation. Love Club Med. Love Pavlus. Love Donna.

By: Pavlus Verified Traveler on 02/10/2024

Great support!!!! It makes the difference. I book with confidence with Donna

By: Pavlus Verified Traveler on 02/05/2024

As always, very satisfied with Donna. She is so very knowledgeable and thorough. Will continue to exclusively use her for our travels.

By: Pavlus Verified Traveler on 02/05/2024

Great trip and Donna did a great job on our behalf as always. Have been a Pavlus client for many years and have brought other family members and friends to the Pavlus family.

By: Pavlus Verified Traveler on 01/05/2024

Donna did a great job as usual. We have already booked a cruise with her for next Xmas.

By: Pavlus Verified Traveler on 12/30/2023

Donna was great and steered me to the best choices. Couldn't be more pleased and have recommended her to others on the cruise.

By: Pavlus Verified Traveler on 11/05/2023

Donna has always been a reliable agent who replies to questions promptly and gets answers. She has made travel planning much easier! Thank you, Donna!

By: Pavlus Verified Traveler on 10/27/2023

Very satisfied, Donna has been great to work with.

By: Pavlus Verified Traveler on 10/02/2023

Donna has been absolutely wonderful to work with over the years.

By: Pavlus Verified Traveler on 08/27/2023

Donna is always the TOPS. Very Happy!!!

By: Pavlus Verified Traveler on 08/19/2023

Donna is the most competent, efficient and accurate travel planner I have ever worked with. In addition, she is truly a lovely person. Donna promptly responds to both my emails and phone calls. It is a pleasure working with her.

By: Pavlus Verified Traveler on 08/15/2023

We always get the best price and the best service from Pavlus. Donna is great!

By: Pavlus Verified Traveler on 08/14/2023

Donna and the Air Department Staff, including Leann, did a great job getting me enrolled in the Tauck Tour and coordinating my flights to and from the Tour locations. They got me good deals and made sure I was seated with my preferred traveling companion with very little time in advance.

By: Pavlus Verified Traveler on 07/09/2023

Donna is always extremely helpful and efficient

By: Pavlus Verified Traveler on 07/07/2023

Donna went far beyond normal in order to make the vacation nice. She has been our planner for many years and we hope she continues until we are done traveling.

By: Pavlus Verified Traveler on 07/06/2023

Wonderful planning by Donna!

By: Pavlus Verified Traveler on 06/28/2023

Donna / Pavlus Travel continue to be awesome to work with in planning our vacations which always occur with my travel groups! Thank you!

By: Pavlus Verified Traveler on 06/18/2023

Donna makes vacation planning easy!

By: Pavlus Verified Traveler on 06/18/2023

Donna on your team has always done a terrific job on our various cruises. She’s been very responsive, helpful and help to assure that we got the value for our trip.

By: Pavlus Verified Traveler on 06/16/2023

Donna always works so hard for me

By: Pavlus Verified Traveler on 06/14/2023

I have enjoyed my relationship with Pavlus travel for over 15 years. I enjoy a friendly relationship with Donna. I have always been treated respectfully and fairly. Donna goes out of her way to take good care of me. Looking forward to many years of close relationship with Donna and Pavlus. I have been helped by many other Pavlus people in the past . They go above and beyond to meet my requests. Thanks to all of you.

By: Pavlus Verified Traveler on 06/07/2023

Tauck river cruise met all expectations. Very pleased with Donna and Pavlus staff coordination, especially with air travel arrangements.

By: Pavlus Verified Traveler on 05/26/2023

Blame it all on Donna......... for 22 years, she s been the best !

By: Pavlus Verified Traveler on 05/22/2023

Donna did a great job, as usual. And, as always, Pavlus gave us a great price on our Globus tour.

By: Pavlus Verified Traveler on 05/16/2023

Have used Pavlus for 27 trips and have never had a problem with any aspect of our journey. Donna is THE BEST!

By: Pavlus Verified Traveler on 02/27/2023

Very happy with Pavlus. Donna has helped us plan trips several times. She is extremely easy to work with. It’s always nice to get that thank you check after a referral.

By: Pavlus Verified Traveler on 02/26/2023

The vacation was wonderful and the support from Pavlus in organizing this vacation was excellent! Thank you!

By: Pavlus Verified Traveler on 02/18/2023

Donna for around 20 years now....always the best. Does her utmost to lock in the best rates for her clients, with great suggestions when asked. I've sent many referrals her way...all feel the same.

By: Pavlus Verified Traveler on 02/18/2023

My husband and I love to travel. We contact Donna F and tell her what we are looking for. She helps tie it all together for us. She has been our travel go-to for over ten years now. We look forward to planning many more. We also have referred quite a few new clients to her.

By: Pavlus Verified Traveler on 02/12/2023

Love working with Pavlus.

By: Pavlus Verified Traveler on 02/12/2023

The cruise was great. Information about the cruise was sometimes difficult to come by.

By: Pavlus Verified Traveler on 02/09/2023

Donna is the best!

By: Pavlus Verified Traveler on 01/18/2023

Donna always gets back to us right away when we have a question or problem with a trip we have planned with her. She is very pleasant to talk to and very friendly.

By: Pavlus Verified Traveler on 01/04/2023

Donna has always done a great job for us.

By: Pavlus Verified Traveler on 12/10/2022

Donna is always a delight to work with.

By: Pavlus Verified Traveler on 12/08/2022

Donna has always done a good job on booking my Viking cruises. Quick to return my calls and e-mails

By: Pavlus Verified Traveler on 12/01/2022

Donna , as always is very helpful and quick to answer queries

By: Pavlus Verified Traveler on 11/28/2022

A great company. Donna is the best. She has taken great care of us for 20 years. We are extremely satisfied with your company

By: Pavlus Verified Traveler on 10/08/2022

Donna, Always does a great job for us. We had a great trip with family and friends and will be on another one on Viking December 1 and Seabourn next spring. We have recommended Palvus to numerous friends, neighbors and family. We have been with Palvus well ove 10 years.

By: Pavlus Verified Traveler on 10/04/2022

This was our 5th Viking adventure booked through Pavlus - Donna is the best!

By: Pavlus Verified Traveler on 10/02/2022

Donna was excellent to work with. We loved our river cruise and look forward to the next one. Viking is an outstanding company and the crew, ship and our state room was fabulous.

By: Pavlus Verified Traveler on 09/23/2022

Pavllus is the only company I will work with. They have taken great care of us for the past 20 years. Donna is the best.

By: Pavlus Verified Traveler on 09/22/2022

Donna D. was great....answered my emails back promptly....reminded me to get my passport renewed as I didn't realize the 6-month prior deal....saved me! Thank you Pavlus Travel!

By: Pavlus Verified Traveler on 09/17/2022

I was referred to Donna by two families on my Oceania ATW2018. She is a delight to work with, manages to snag wonderful cabins out of thin air, and I have already referred 3 people to her (including my cabin-mate on the last cruise). Please keep her happy. She makes me happy.

By: Pavlus Verified Traveler on 09/03/2022

Wonderful team work with Donna at the helm! Thanks a lot, Lourdes

By: Pavlus Verified Traveler on 08/20/2022

Donna did a great job with our group, we had an Oberammergau, Germany Passion Play and Viking river cruise planned originally for summer 2020, but was delayed to 2022 due to the pandemic. Donna worked thru these obstacles, concerns, questions, contingencies, etc. over a several year period; doing a fantastic job keeping us informed. Personally, ours was a great trip/experience with a few unplanned obstacles including flight rebook due to severe weather with missed connection, lost luggage (48'), busing around low water spot on the Danube River, and coming home with a mild case of covid; but all worth it; making for a few good stories to tell. Pavlus did a great job.

By: Pavlus Verified Traveler on 07/21/2022

Great vacation. Great customer service by Donna at Pavlus

By: Pavlus Verified Traveler on 07/17/2022

I have used Pavlus Travel for oodles of years as our travel advisors and planners for ALL our cruise/cruise-land vacations with friends and family ... and I have never been disappointed! Donna has been our personal advisor since we began to cruise back in 2013 and she has always been there to answer all our questions and if she didn't have the answers she would "move mountains" to get the answers for us! And given the COVID constraints that all organizations are feeling these days (fewer staff) ... getting those answers have proven to be a challenge. But Donna did her magic! Yahoo! I also want to give a "shout out" to the Pavlus Guest Relations group as they served the roll of "communications team" between Holland America and our group for our latest vacation (land + cruise vacation) ... sharing communication documents from HAL to each of us. THANK YOU! Pavlus Travel is a GREAT TEAM and I will continue to use them for all future cruise/land vacations and will continue to highly recommend them to friends and family in the future. - Linda

By: Pavlus Verified Traveler on 06/29/2022

Donna is a terrific resource and travel planner. She helped with our Tauck Romantic Germany tour.

By: Pavlus Verified Traveler on 06/09/2022

Donna has been an exceptional travel agent for both myself and my travel companions over the years. I will continue to recommend her services to all my friends as we continue to vacation using Pavlus Travel as our travel agency! Thank you!!! - Linda

By: Pavlus Verified Traveler on 05/16/2022

Donna and the Pavlus team went above and beyond our expectations for our trip. From the cruise to the transportation to the resort, they helped coordinate it all. Will definitely use Pavlus and Donna again in the future! Thank you!

By: Pavlus Verified Traveler on 02/19/2022

Donna always does a great job!

By: Pavlus Verified Traveler on 02/18/2022

excellent service

By: Pavlus Verified Traveler on 02/13/2022

Viking did an excellent job of keeping us safe…because of Viking protocols I would not use another cruise line….no matter what….For us Viking delivers and so does Pavlus. Thanks!

By: Pavlus Verified Traveler on 02/11/2022

I enjoyed my cruise very much. Holland America took multiple precautions to keep its cruisers safe.

By: Pavlus Verified Traveler on 02/05/2022

There is NO ONE who takes better care of clients than Donna!!

By: Pavlus Verified Traveler on 01/14/2022

Donna took care of every detail and then some we always receive top notch service from Pavlus Travel. Wouldn't think of booking with anyone else.

By: Pavlus Verified Traveler on 01/12/2022

The prices are very competitive, and the person we work with, Donna, is very responsive to all our calls and questions.

By: Pavlus Verified Traveler on 01/09/2022

No problems

By: Pavlus Verified Traveler on 12/22/2021

We are always satisfied with the great service Donna provides us. We were on three back to back cruises and will return for a forth leg on the holiday cruise. Donna is very knowledgeable about all the travel secrets, she communicates very well, is very kind and truly wants to make sure you have a great trip. My husband and I highly recommend Pavlus.

By: Pavlus Verified Traveler on 12/10/2021

I put all arrangements into Donnas hands.Everything is well planned.

By: Pavlus Verified Traveler on 12/10/2021

Donna was amazing to work with and was very helpful with all of our questions!

By: Pavlus Verified Traveler on 12/09/2021

great trip and the best service from your people

By: Pavlus Verified Traveler on 12/08/2021

Excellent….Donna Fontone is the best……she is always ready to to help Everybody at Pavlus is wonderful

By: Pavlus Verified Traveler on 11/28/2021

Donna or DD is terrific. She follows up and this time even got us a handicap accessible room with a balcony because that is what we wanted and there were none available at the time of booking because the first cruise we had booked was cancelled on us by Royal Caribbean. The cruise itself was somewhat disappointing in that we had to wear masks whenever we were outside of our rooms unless we were in the dining room. However, in the theater for entertainment, masks were not demanded and it just did not make sense because we are vaccinated and we had to test negative to Covid within 48 hours of the cruise. Also Celebrity, also owned by RC, does not demand masks be worn. Also, the Diamond club was too small for the large ship, plus many perks have been cut back if you are a Diamond club recipient. Allure of the Sea needs more entertainment during the week and it is time to change Mama Mia, the musical to a new one. We got a little bored because not enough to do during down times. As far as Pavlus and DD, could ask for no more, we appreciate all that she does for us and hope you give her some bonuses for her great work. Elsa Clauson

By: Pavlus Verified Traveler on 11/25/2021

Donna always does a great job for us. She takes care of any concerns or questions we may have. We have been loyal Palvus customers for many years and have had family members and friends also book with Palvus. We already have a couple of 2022 cruises booked with other family and will probably add another 2022 while starting to look at 2023. We had Carolyn for years and she was terrific, but Donna always goes above and beyond when attending to our account. We are very happy that she is our agent. Best regards, Joe and Leslie Schaitberger

By: Pavlus Verified Traveler on 11/01/2021

Both Donna and Brian were exemplary in addressing our concerns re: having Tauck's transporter meeting us at the Hertz rental return. All went according to plan. We appreciate your service and are always delighted to have that "fun money" check arrive as we're about to set off on our trip. Thank You! ~Linda Peddie~

By: Pavlus Verified Traveler on 10/11/2021

Donna D. and everyone at Pavlus Travel have always done a great job for us. We have many trips planned, and we will continue to come back.

By: Pavlus Verified Traveler on 10/11/2021

Great support and service, as always from Donna

By: Pavlus Verified Traveler on 10/05/2021

Pavlus did a great job. Wife hospitalized in Alicante Spain. Donna advised us to get insurance. We reclined. Big mistake.

By: Pavlus Verified Traveler on 10/04/2021

No problem with pavlus. We chose the tripbut, American Queen was a bit disappointing. Wasted 1 day with generator problem, and ship was understaffed.

By: Pavlus Verified Traveler on 10/01/2021

Donna & Laura were great to work with. Uniworld did an outstanding job considering there were just 32 passengers.

By: Pavlus Verified Traveler on 09/28/2021

Been a customer for years. First real contact was with Craig and I’ve never looked back.

By: Pavlus Verified Traveler on 09/28/2021

Donna provides great service and responsiveness. We also appreciate the rebate check!

By: Pavlus Verified Traveler on 09/23/2021

Donna was very helpful, kept me up to date after original cruise was cancelled due to Covid. She worked through the "reschedule mess" and took care of an on board credit question with Viking. (NOTE: I am still waiting for my $300 VISA credit promised by Viking. It was promised to be within 2 weeks. If it doesn’t show up, I hope I can "lean on Donna" again!) Thanks again, Donna, for all your work! Ranking "9" only because of the distance from Minnesota.

By: Pavlus Verified Traveler on 09/20/2021

Very satisfied

By: Pavlus Verified Traveler on 09/15/2021

Donna was GREAT.

By: Pavlus Verified Traveler on 08/29/2021

Donna has arranged our tours for many years and we are totally satisfied with her efforts. We will continue to use Pavlus as our source of information and schedule our trips.

By: Pavlus Verified Traveler on 08/22/2021

We are so happy that Donna is our travel advisor. She works so hard on our behalf. I feel that I am always getting the best deal possible.

By: Pavlus Verified Traveler on 08/14/2021

Everything went well. Cruise was excellent even with all of the extra covid protocol requirements.

By: Pavlus Verified Traveler on 08/08/2021

Meets all our needs, and the refund is very nice.