By: Pavlus Verified Traveler on 09/22/2025

I cannot be happier with the service provided. Lauren and others are always on the ball and get me great answers. Please keep up the great work.

By: Pavlus Verified Traveler on 09/17/2025

Boat and staff were amazingly professional and helpful. Every request was granted in a timely manner. The local guides left a lot to be desired. One never showed up and another just read as from a script. Our Pavlus associate is not as available as she should be.

By: Pavlus Verified Traveler on 09/11/2025

Great trip with great service

By: Pavlus Verified Traveler on 09/04/2025

I really enjoyed the bus tour with Globus! Lauren R. was very helpful. She arranged my flight to Bismarck, ND for a road trip to Billings, MT. We caught the bus tour in Billings and ended in Spokane, WA. My friend and I took another road trip from Spokane to Portland, OR. The views were fabulous and everything went very smoothly! Thank you, Lauren!!!

By: Pavlus Verified Traveler on 08/22/2025

We love the trip . Had a great time thanks for arranging this once in a life time experience

By: Pavlus Verified Traveler on 07/31/2025

Lauren is the best!

By: Pavlus Verified Traveler on 07/30/2025

Our trip was wonderful. Thank you Lauren. We are hoping to take another Viking ocean cruise in 2026!

By: Pavlus Verified Traveler on 06/02/2025

We have been extremely pleased with the agent we use, Lauren, as well as the people in your air department and the company's overall policies.

By: Pavlus Verified Traveler on 05/27/2025

We appreciate the service Lauren has provided us!

By: Pavlus Verified Traveler on 05/20/2025

Lauren has been our travel advisor for years and does an excellent job. She is a very good representative of both me and Pavlus! LeAnn in the air travel department is excellent also. I couldn't stand dealing with Regent Air. I am glad I can deal with Pavlus Air!!

By: Pavlus Verified Traveler on 04/27/2025

Viking cruises are always the best.

By: Pavlus Verified Traveler on 04/23/2025

You are great.

By: Pavlus Verified Traveler on 01/17/2025

Lauren is an excellent travel agent! We are very loyal to her and Pavlus. Appreciate all the rewards and discounts you offer!

By: Pavlus Verified Traveler on 01/15/2025

Lauren and your customer service (air) always respond promptly. I continue to refer you to my friends and acquaintances as I am very pleased with Pavlus Travel.

By: Pavlus Verified Traveler on 01/03/2025

As expected we had a great time and ate far too much. The ship was great, our suite was exactly as we thought it would be and as I already said, the food was great in every dining venue. Only two very minor issues with Oceania. We were on a waitlist for an excursion in St. Bart's and the tickets were just added to the excursion envelope. Had I not decided to review them on our sea day, I wouldn't have seen them until that morning or even after the tour. I somehow expected Oceania to notify us that we had been issued tickets. When I pulled up our on-line account, I noticed the charge. I'll add that the tour in St. Bart's was one of the best we took and I'm glad we were able to take it. The second issue brings out my 50+ years in retail, on our first visit to the boutiques on the first sea day, they did not have size L or XL in most of the Oceania branded men's vests, jackets or coats. I mentioned it to the clerks and was told "I guess no one ordered any for this cruise". Again the retailer in me saw that as a significant loss of revenue. Like I said, both very minor issue. Overall, I give the cruse an A+ and we already have two more cruises planned.

By: Pavlus Verified Traveler on 12/08/2024

This was a new program for Viking and needs some work in excursions. We felt that Viking did not live up to past cruises we have taken with them. This was #7 ocean for us. We really appreciate the extra OBC that was given to us. We will continue to use your agency as you all are the best. Thank you, Sharon

By: Pavlus Verified Traveler on 11/30/2024

Pavlus is the GREATEST -- and, I continue to spread the "word"! Keep up the good work!

By: Pavlus Verified Traveler on 11/23/2024

We found everything about the Oceania Cruise to be excellent (Oceania Marina). The staff was the best we have experienced on any cruise and the food was wonderful. As always, Lauren, our Pavlus rep., has been wonderful.

By: Pavlus Verified Traveler on 11/03/2024

Pavlus is great! Our cruise with Regent Voyager was not impressive and I will not be cruising with them again!

By: Pavlus Verified Traveler on 10/28/2024

Lauren does a great job! I enjoy working with her!

By: Pavlus Verified Traveler on 10/25/2024

Keep doing what you are doing. We have referred a number of friends and family over the years and have planned and taken many cruises with your company. We will continue to do same thing. We use your company firstly because of discounts and cashback. While it is not the quickest response for queries sometimes, we get the help we need and understand your agents are working for discount company. We do most of our planning and need minimal help. When we needed help getting problems sorted, your folks did great job

By: Pavlus Verified Traveler on 10/18/2024

Excellent trip and thank you for all of your assistance. We will continue to use you.

By: Pavlus Verified Traveler on 09/04/2024

After being charged $200 (per couple) for Air Plus, and another $200 for "Air Deviation, ' Viking Air reserved us connecting thru London with an "impossible" short connection time of one hour, 20 minutes on the outbound flight. Of course, we missed our connection and lost an entire day's vacation day in Amsterdam. This flight NEVER should have been booked in the first place, as it is not enough time, as Heathrow is a HUGE airport AND makes you go through security again, costing the passenger more time. Very very disappointed in Viking, as they should know better. On the return, we had one hour, 30 minutes and would have missed our connection, had our previous flight not landed early! We just made the connection, as we had to be bussed from one terminal to another. I feel we should be reimbursed the additional $400 for Air Plus and deviation AND the $367.00 we paid for hotel, as we paid for 2 nights to have 2 full days and only had one full day due to missing the connection and arriving at our hotel at 5 pm instead of in the morning.

By: Pavlus Verified Traveler on 09/03/2024

By: Pavlus Verified Traveler on 08/31/2024

By: Pavlus Verified Traveler on 08/28/2024

By: Pavlus Verified Traveler on 08/28/2024

Lauren does an excellent job, and I highly recommend her. This is our first cruise since the pandemic and Regent did their normal excellent job. Very enjoyable trip!!

By: Pavlus Verified Traveler on 08/27/2024

By: Pavlus Verified Traveler on 08/26/2024

We appreciate the Pavlus service and discount. The Viking cruise was very pleasant. We especially enjoy the focus on enrichment activities.

By: Pavlus Verified Traveler on 08/25/2024

I have booked many trips with Pavlus and am very satisfied with the service. I have referred many traveler friends to you.

By: Pavlus Verified Traveler on 08/23/2024

Sue had a case of Hypoglycemia and 10 hours in the ship ER to the tune of $11,101 Medicare does not pay when over 6 hours from the US, our supplemental will pay 80% and the insurance we took with the ship will hopefully cover the balance. Just a big pain to recover funds. We booked this cruise a year before on a transatlantic and picked cabin 10076 catagory BA. Booking onboard got us several class upgrades and included air for the second person we didn't need, but NCL said you can cancel it later if you don't want it, At final payment I said to drop the air. Lauren was out so it was done by another agent, The onboard booking apparently was considered a guaranteed rate so when dropping air they rebooked at best available, cabin 10508, and we got a catagory BF all the way forward, a terrible room, could barely get in the bathroom. and my wife has knee problems and the food was always at the back of the ship. I feel something was missed here.

By: Pavlus Verified Traveler on 08/20/2024

I have been pleased most of the time with how quickly Pavlus agents/services have gotten back to me on my email questions or concerns. They have been especially helpful for me with finding a hotel, and switching my Princess airline information when needed, adding transfers, and answering questions about insurance and all sorts of things. Princess was also mostly good. Only thing was our traveling companions and friends had a Princess excursion that was cancelled the day before going, and they did not make sure that our friends heard about it. As a result, our friends didn't find out until showing up for the tour the day of, that it was cancelled. That made it very difficult for them to try to make other plans. Our friends also had a liquor order in to Princess to have available and waiting in their cabin upon arrival. They did not find out until they got to their room and called about it, that Princess was unable to fill their order. That should have been figured out earlier, so they could have ordered something else.

By: Pavlus Verified Traveler on 08/19/2024

By: Pavlus Verified Traveler on 08/19/2024

By: Pavlus Verified Traveler on 08/13/2024

Thank you for assisting us on our Globus Canada trip. We enjoyed ourselves, even with the unexpected detour of the Jasper fires. I will definitely be contacting you on our next vacation. Thank you

By: Pavlus Verified Traveler on 08/05/2024

Lauren is very efficient and with timely response.

By: Pavlus Verified Traveler on 08/04/2024

Most satisfied with Lauren. Havila is priced right, but therefore one doesn't receive the amenities & quality of Tauck.

By: Pavlus Verified Traveler on 07/28/2024

Great communication by Lauren and the Pavlus Team. Appreciate all Lauren did for us. Viking execution was outstanding. Will recommend Pavlus!

By: Pavlus Verified Traveler on 07/27/2024

Sorry to say we were not impressed with ACL. The American Star boat was 17 yrs old and we felt like we were on the Motel 6 of cruise ships. The staff was extremely young and inexperienced. The carpet in our cabin was very stained and the bathroom needed updating. Staff forgot to deliver towels not 1 but 2 days in a row. We had to have our bed remade the first night because the sheets didn't look clean and the fitted sheet wasn't even secured on the mattress. The dining room staff was friendly but inexperienced. The food was delicious. The excursions were good. Viking is our benchmark so our expectations from ACL was high. The New England Island Cruise was expense and we were overall not impressed as were many of the other guests we met.

By: Pavlus Verified Traveler on 07/27/2024

Pavlus was excellent as always, but getting home was a disaster, but not Pavlus fault.

By: Pavlus Verified Traveler on 07/26/2024

By: Pavlus Verified Traveler on 07/17/2024

We enjoyed our trip very much; Viking always does a wonderful job. There was a bit of a glitch on the flight home, as the tickets for the second flight seemed to disappear when we arrived at the airport in Prague. I called the cruise director and explained, and he said he would notify Viking. After a hectic transfer process through London Heathrow, the assistance desk at BA was able to re-issue our tickets. Somehow, we were upgraded to Premium Economy which was a wonderful surprise. I don't know if Viking was responsible, but we enjoyed it very much, as we barely made the flight. I know that Pavlus books many Viking trips, and this was our 4th with Viking. We are looking forward to our cruise in late August on Holland America that Lauren has booked for us. Hopefully, with smoother flights home, this time! Thank you for all that you do to ensure our trip is a success!

By: Pavlus Verified Traveler on 07/16/2024

My only concern was confusion regarding onboard credit. My original package from Silversea included a $1000 on board credit. Knowing that I would probably not spend that much on the ship I contacted Pavlus Guest Relations as to whether the on board credit was refundable. They contacted Silversea guest services who said it was refundable if not used. I have emails that show this. When we got on the ship they reminded us that on board credit was NOT refundable. I went to the ship services desk and the future cruise director who both told me that OC was NOT refundable and there was nothing they could do about it. So I ended up spending $700 on things that I did not want when I should have had that money to spend toward a future trip. Thank you.

By: Pavlus Verified Traveler on 07/07/2024

Lauren has been fantastic. Answers all questions and has helped plan 2 Viking River and a Viking Ocean cruises.

By: Pavlus Verified Traveler on 07/03/2024

By: Pavlus Verified Traveler on 07/01/2024

I sent Lauren a separate email regarding Viking. Their air travel group is horrible. Their wifi is horrible. I think we will stick with ocean cruising.

By: Pavlus Verified Traveler on 07/01/2024

Recommend Tauck

By: Pavlus Verified Traveler on 06/30/2024

By: Pavlus Verified Traveler on 06/27/2024

Wouldn't travel with anyone else. Lauren Risenberger should get a raise.

By: Pavlus Verified Traveler on 06/23/2024

Pavlus was fine. NCL was horrible. They changed itinerary multiple times to the detriment of the trip. Their shore excursions were the worst.

By: Pavlus Verified Traveler on 06/18/2024

Our Alaskan Regent cruise was excellent. The only thing we learned is we will book our own flights rather than let Regent pick times etc. We ended up paying more to change the itinerary times but in the future we will be handling airline tickets.

By: Pavlus Verified Traveler on 06/18/2024

As a first time cruiser I had many questions. Lauren and the team got me helpful answers in a timely manner. Nice job, folks!

By: Pavlus Verified Traveler on 06/17/2024

Booked with Odyssey Unlimited based on Lauren’s recommendation. We were very pleased with all of their very comprehensive communication and great website. The tour was great.

By: Pavlus Verified Traveler on 06/10/2024

Very pleased, Just mild disappointment in returning call times

By: Pavlus Verified Traveler on 06/08/2024

It was great, and the travel agent (Michael) was very helpful in responding to my wife’s unreasonable request for Pepsi on the boat. My only concern was that our flight home left at 6:30 AM, so we had to get up in the middle of the night. Surely there was a more civilized option!

By: Pavlus Verified Traveler on 06/08/2024

Absolutely the very best I have ever dealt with. Lauren, our travel agent, was always right there for us, and Mr. Pavlus himself seeing everything and taking care of us. Unbelievable, simply the best company in travel I have ever dealt with. Could never thank you enough for all you did for us on our cruise and getting us back home, simply the best thank you, thank you thank you!!!

By: Pavlus Verified Traveler on 06/03/2024

Lost a referral because the agent didn't follow up on a timely manner. Love the prices and perks but.....

By: Pavlus Verified Traveler on 06/02/2024

Had to cancel in Jan after having a stroke. Glad to be back cruising. Next one is in August.

By: Pavlus Verified Traveler on 06/02/2024

Insight vacation -Splendors of Egypt- small group 12 days. Lauren was the one who recommended this vacation to us, as the Viking cruise was full. We are so glad that we took her suggestion. We. had an amazing trip. Insight was incredible with the logistics of the trip, the opportunities for travel with a small group that made it so much nicer to interact with the guides, drivers and the general culture. The transportation was perfect from the minute we stepped of the plane in Egypt, hotel registration, Nile cruise, inter country air. We learned so much about the history but also had some opportunities for a faluga ride, high tea at the Cataract Hotel in Aswan and walk through the bazaar in Luxor. Our 2 primary guides Abdul and Adel were so knowlagable and no questions went unanswered. We felt completely safe throughout the trip and feel so sorry for the tourist industry in Egypt taking such a hit from the war in Gaza. We saw no signs of worry in any of the areas travelled and would whole heartedly recommend a trip to Egypt now with Insight( Spring Tours is their group providing the tours in Egypt.)

By: Pavlus Verified Traveler on 05/29/2024

When there were booking mishaps with Tauck, Pavlus stepped in and made things right. Looking forward to future bookings with you. Warm Regards.

By: Pavlus Verified Traveler on 05/25/2024

The Tauck trip was our first ever cruise and first trip to Europe. Travel and lodging arrangement pre-cruise went off without a hitch. Really appreciate Pavlus team’s contribution. We think we are over our initial worries about traveling in the future.

By: Pavlus Verified Traveler on 05/20/2024

We've used Pavlus to book a number of vacation trips and have always been pleased with the service they provide.

By: Pavlus Verified Traveler on 05/15/2024

We have used Pavlus many times, and are always pleased with the help that Lauren gives us..

By: Pavlus Verified Traveler on 05/08/2024

Had a wonderful time on the Regent Grandeur. The accommodations were superior as was the food. We enjoyed the excursions even though we missed Saint Tropez due to high winds and high seas. Three days in Rome were great but exhausting. Only complaint was our room at the Grand Hotel Palace. We did not believe the room was actually 5 Star, was smaller than we expected and the lighting was poor. But the food and gelato in Rome did make up for it mostly. Overall the entire trip was a solid A.

By: Pavlus Verified Traveler on 05/06/2024

Thanks so much for all your help, next trip booked with Lauren and we will continue to book in the future. Annamariw

By: Pavlus Verified Traveler on 05/04/2024

The trip itself was a little disappointing. We visited Japan and spent a week on the ground before our 04/13/2024 cruise departed, visiting Tokyo, Kyoto, and Hiroshima. That was great. But once we got on board, for the two week cruise around the island, I found almost all port stops, except Kanazawa, underwhelming. I had already seen all of the shrines and temples that I needed, much the same as a long European visit where you end up with too many churches. I would recommend a visit to Japan, but not this cruise, to others. And HAL had an excursions person sending people off on their tours who was crazy. For some reason, she tried to change the process of sending people off, and it just made a mess.

By: Pavlus Verified Traveler on 04/28/2024

This was my 5th trip booked with Pavlus. My third Trafalgar and also 2 Viking Cruise. I have been very pleased with all of them. I will be sure to continue to use Pavlus in the future.

By: Pavlus Verified Traveler on 04/27/2024

Good response and follow-up by Lauren

By: Pavlus Verified Traveler on 04/27/2024

The he only issue we had was on 4/19/2024 Windsor Castle excursion. While we understand the extra traffic due to the London Marathon on 4/20, and with that bad traffic we stopped at two other hotels to pick up guests. We were late arriving at Windsor and extremely rushed to tour the castle, get to the church before it closed at 4 and no time in town and limited rest rooms breaks. While not the fault of the driver or tour tide we still felt cheated. However our tour guide said he had to be back as he had another tour that night. Not our fault and it really ruined the experience for our group of 3 plus we heard others guests were upset. I feel a full refund is in order.

By: Pavlus Verified Traveler on 04/26/2024

By: Pavlus Verified Traveler on 04/20/2024

Couldn’t be more pleased.

By: Pavlus Verified Traveler on 04/18/2024

By: Pavlus Verified Traveler on 04/13/2024

By: Pavlus Verified Traveler on 04/10/2024

Lauren has always done an outstanding job for us!

By: Pavlus Verified Traveler on 03/31/2024

We have had to call a couple of times for more information but overall we are very satisfied with Pavlus. We are not happy with Globus Australia. They did not get information to our tour guides and they had to contact Globus Australia. A big problem was Globus was to have someone meet us in Sydney at the end of our Best of New Zealand with Sydney tour and no one was there to give us information about Sydney

By: Pavlus Verified Traveler on 03/26/2024

When Lauren was out of the office she did a great job letting us know.

By: Pavlus Verified Traveler on 03/12/2024

Traveling with Pavlus was great. Lauren did a good job handling our group of 23. We would use Pavlus again

By: Pavlus Verified Traveler on 03/11/2024

We had the best time! Lauren was great. I know it was difficult dealing with 23 of us on this trip. Pavlus gave us the best price for this trip! Thank you.

By: Pavlus Verified Traveler on 02/29/2024

I have always had wonderful service from both Denise and Lauren. Last year Lauren, acting on my behalf, pursued a cruise line to return to me money that was due. I so appreciated her efforts on my behalf.

By: Pavlus Verified Traveler on 02/25/2024

As usual, it was great to work with Lauren. She has been our agent now on many cruises and we really like her customer service. Mike in guest services is extremely responsive and very customer oriented. We will continue to always work with Pavlus.

By: Pavlus Verified Traveler on 02/21/2024

Lauren does a great job. Oceania cruise to South America and Antarctica was remarkable. Good job by Pavlus and Oceania (responding to last minute COPA Max9 plane cancellation).

By: Pavlus Verified Traveler on 10/25/2023

Lauren always communicates with us promptly and takes care of all of our questions.

By: Pavlus Verified Traveler on 10/01/2023

Lauren is FABULOUS!

By: Pavlus Verified Traveler on 08/26/2023

Great Vacation and Lauren was very helpful in rebooking our trip. Will book with her again (already have) and when I have plans for future travel.

By: Pavlus Verified Traveler on 08/25/2023

Another great Tauck experience with the aid of Lauren.

By: Pavlus Verified Traveler on 08/25/2023

Have always been very pleased with Pavlus Travel and our travel planner Lauren. Lauren and other staff are always available and helpful. We thoroughly enjoyed our ten day Alaskan vacation. Always nice to receive our referral and/or booking checks. Thank You.

By: Pavlus Verified Traveler on 08/23/2023

I gave Lauren's card to a couple of people on our cruise and told them how pleased I was with her and Pavlus' help.

By: Pavlus Verified Traveler on 07/21/2023

Lauren is fantastic and is willing to spend the time to clarify questions about the cruise we took.

By: Pavlus Verified Traveler on 07/16/2023

The recently completed cruise with American Cruise Lines on Puget Sound and the San Juan Islands was our first experience with ACL and with Pavlus Travel. We could not have been more pleased with both. Lauren assumed responsibility for our account during the critical months before departure. She provided exemplary service to assist us with the final preparations and timely answered our questions. We look forward to working with Pavlus and Lauren for our future travel planning.

By: Pavlus Verified Traveler on 06/30/2023

Lauren has always been very helpful in arranging my leisure travel (all details!).

By: Pavlus Verified Traveler on 06/26/2023

Lauren was very helpful & easy to work with!

By: Pavlus Verified Traveler on 06/25/2023

Lauren is always accommodating and a pleasure to work with.

By: Pavlus Verified Traveler on 06/13/2023

Everything was great. Thank you Lauren for another great trip.

By: Pavlus Verified Traveler on 06/11/2023

Lauren made our trip easy as she (Pavlus) did all the work and we had all the fun.

By: Pavlus Verified Traveler on 06/01/2023

Lauren is wonderful and both Lauren and Pavlus have been amazing in helping us deal with Viking credits, etc. Thank you.

By: Pavlus Verified Traveler on 05/31/2023

We enjoyed our Viking cruise very much. Lauren was wonderful to work with as usual.

By: Pavlus Verified Traveler on 02/25/2023

We had a great time in India and Nepal and learned a lot about the culture

By: Pavlus Verified Traveler on 02/25/2023

After several cancellations, it was good to get out again. I talked to folks that had problems with a self booking and said I never have that problem with Pavlus.

By: Pavlus Verified Traveler on 02/14/2023

Very pleased with Pavlus Travel and Lauren. Our Oceania Cruise was wonderful as always. We have several more Oceania cruises planned through Lauren.

By: Pavlus Verified Traveler on 01/02/2023

Lauren has been great to work with. Very responsive and helpful. We look forward to booking additional Viking adventures with Lauren!

By: Pavlus Verified Traveler on 12/21/2022

Our trip was wonderful. Our agent Lauren was did an excellent job.

By: Pavlus Verified Traveler on 12/14/2022

Lauren is the best! She is thorough and prompt. If she is not in, someone is always available to answer my question(s).

By: Pavlus Verified Traveler on 12/07/2022

Great trip on Azamara Intense Spain cruise. Lauren made it happen for 12 of us!

By: Pavlus Verified Traveler on 11/21/2022

Lauren was very helpful in arranging our tour to Australia.

By: Pavlus Verified Traveler on 11/09/2022

We’re very, very happy with Pavlus largely because of the kind attention and care from Lauren. She always comes through for us. Of course, we love the discounts we get from Pavlus!

By: Pavlus Verified Traveler on 10/24/2022

Lauren was outstanding.

By: Pavlus Verified Traveler on 10/22/2022

Our trip was cancelled early, but through no fault of our planner. We are very pleased with the help we have always had by having Lauren work with us. We look forward to using her services when we rebook our cruise. Thank you

By: Pavlus Verified Traveler on 10/05/2022

We always enjoy our Oceania Cruises. We are pleased we’were referred to Pavlus travel several years ago. Travel agent Lauren Riesenberger has been very efficient, helpful, and friendly. She is a joy to work with. We always carry your referral cards and usually hand a few out to interested people.

By: Pavlus Verified Traveler on 10/02/2022

Pavlus Travel has consistently offered us good prices for cruises. Our travel Advisor, Lauren and the Guest Relations staff have been especially helpful with our questions and some changes that we have requested.

By: Pavlus Verified Traveler on 09/30/2022

The trip to Nova Scotia was quite special. Lauren helped to facilitate the pre-travel plan beautifully- especially considering the challenges in the airline industry.

By: Pavlus Verified Traveler on 08/29/2022

Very happy with service and pricing for Avalon river cruise. Lauren took over for our previous planner (who left Pavlus) without missing a beat, and did a great job handling a last-minute detail before we left. Will definitely be back to Lauren for our next cruise!

By: Pavlus Verified Traveler on 08/29/2022

This was another great trip. Lauren has been our go to TA and we have referred friends to her as well. She will go do all she can for her customers. At times we surely annoy her with our questions and/or worries but she is always there for us and is happy to help. Yesterday we booked our first 2023 trip with her and so did our friends.

By: Pavlus Verified Traveler on 08/16/2022

I was totally satisfied with my travel agent Lauren and felt that I got excellent travel advice . She always answered my questions and if not available when I called she’d return my message .

By: Pavlus Verified Traveler on 07/06/2022

We loved our Viking cruise and extension in Paris. We didn't have to worry about anything as it was all planned in advance. Lauren did a great job in arranging the details of the trip and the Air department did a nice job of arranging our flights. We are looking forward to our next cruise on Holland America in August also arranged by Lauren. Thanks Joan

By: Pavlus Verified Traveler on 06/07/2022

Lauren is very good at responding to requests to questions and was prompt at forwarding air changes and information from Viking.

By: Pavlus Verified Traveler on 06/05/2022

Lauren was a terrific help in planning our river cruise. Cruise was excellent; service and food were outstanding.

By: Pavlus Verified Traveler on 04/07/2022

Lauren was as good as ever and after 6 vacations we'll be.calling her and Pavlus again

By: Pavlus Verified Traveler on 12/20/2021

Our vacation was great. Everything that Pavlus did for us like the flower arrangement and a bottle of wine for our room. That was a nice touch and very much appreciated.

By: Pavlus Verified Traveler on 11/29/2021

It was a terrific experience cruising on the Columbia River with American Queen Steamboat Company. Did not expect to go through any locks, which was a pleasant surprise. The food was great. Enjoyed the lectures about Lewis & Clark. It was a wine cruise, so we had Happy Hours with two wineries in preparation for our winemaker dinners. And AQSC buses are the cutest ever!!! Booking with Pavlus gave me the same price AQSC offered, with the added bonus of a 10% rebate from Pavlus, making the deal even sweeter. I have recommended Pavlus to people on my Switzerland tour and will do so on future trips.

By: Pavlus Verified Traveler on 11/22/2021

every thing went well.

By: Pavlus Verified Traveler on 11/16/2021

Love Lauren. She does everything right!

By: Pavlus Verified Traveler on 10/11/2021

Excellent my second Viking cruise will book another in Jan 2022!

By: Pavlus Verified Traveler on 09/26/2021

Pulled it off. Thx

By: Pavlus Verified Traveler on 12/05/2020

I just discovered this survey, and even though this is long after our return from this 18 day cruise, I wanted to complete it for one reason, and that is to tell you how truly wonderful Lauren is. We have been using her for years and have referred several other couples to her. One couple in particular are very frequent travelers who always use Lauren, too. Lauren never lets us down. I know I can depend on her. She is kind, thoughtful, patient, professional, and efficient. We have traveled a great deal over the years and have used a number of different travel agents, but none can compare with Lauren. We absolutely love her. Of course, we also love Pavlus and the discounts you offer!!! Your air and customer service representatives are terrific, too. We contacted Pavlus because we wanted to get prices on booking a trip. Now we feel like we have so many friends there even though we have never met in person. Pavlus and Lauren are our go-to friends for travel!