By: Pavlus Verified Traveler on 03/12/2024

Traveling with Pavlus was great. Lauren did a good job handling our group of 23. We would use Pavlus again

By: Pavlus Verified Traveler on 03/11/2024

We had the best time! Lauren was great. I know it was difficult dealing with 23 of us on this trip. Pavlus gave us the best price for this trip! Thank you.

By: Pavlus Verified Traveler on 02/29/2024

I have always had wonderful service from both Denise and Lauren. Last year Lauren, acting on my behalf, pursued a cruise line to return to me money that was due. I so appreciated her efforts on my behalf.

By: Pavlus Verified Traveler on 02/25/2024

As usual, it was great to work with Lauren. She has been our agent now on many cruises and we really like her customer service. Mike in guest services is extremely responsive and very customer oriented. We will continue to always work with Pavlus.

By: Pavlus Verified Traveler on 02/21/2024

Lauren does a great job. Oceania cruise to South America and Antarctica was remarkable. Good job by Pavlus and Oceania (responding to last minute COPA Max9 plane cancellation).

By: Pavlus Verified Traveler on 10/25/2023

Lauren always communicates with us promptly and takes care of all of our questions.

By: Pavlus Verified Traveler on 10/01/2023

Lauren is FABULOUS!

By: Pavlus Verified Traveler on 08/26/2023

Great Vacation and Lauren was very helpful in rebooking our trip. Will book with her again (already have) and when I have plans for future travel.

By: Pavlus Verified Traveler on 08/25/2023

Another great Tauck experience with the aid of Lauren.

By: Pavlus Verified Traveler on 08/25/2023

Have always been very pleased with Pavlus Travel and our travel planner Lauren. Lauren and other staff are always available and helpful. We thoroughly enjoyed our ten day Alaskan vacation. Always nice to receive our referral and/or booking checks. Thank You.

By: Pavlus Verified Traveler on 08/23/2023

I gave Lauren's card to a couple of people on our cruise and told them how pleased I was with her and Pavlus' help.

By: Pavlus Verified Traveler on 07/21/2023

Lauren is fantastic and is willing to spend the time to clarify questions about the cruise we took.

By: Pavlus Verified Traveler on 07/16/2023

The recently completed cruise with American Cruise Lines on Puget Sound and the San Juan Islands was our first experience with ACL and with Pavlus Travel. We could not have been more pleased with both. Lauren assumed responsibility for our account during the critical months before departure. She provided exemplary service to assist us with the final preparations and timely answered our questions. We look forward to working with Pavlus and Lauren for our future travel planning.

By: Pavlus Verified Traveler on 06/30/2023

Lauren has always been very helpful in arranging my leisure travel (all details!).

By: Pavlus Verified Traveler on 06/26/2023

Lauren was very helpful & easy to work with!

By: Pavlus Verified Traveler on 06/25/2023

Lauren is always accommodating and a pleasure to work with.

By: Pavlus Verified Traveler on 06/13/2023

Everything was great. Thank you Lauren for another great trip.

By: Pavlus Verified Traveler on 06/11/2023

Lauren made our trip easy as she (Pavlus) did all the work and we had all the fun.

By: Pavlus Verified Traveler on 06/01/2023

Lauren is wonderful and both Lauren and Pavlus have been amazing in helping us deal with Viking credits, etc. Thank you.

By: Pavlus Verified Traveler on 05/31/2023

We enjoyed our Viking cruise very much. Lauren was wonderful to work with as usual.

By: Pavlus Verified Traveler on 02/25/2023

We had a great time in India and Nepal and learned a lot about the culture

By: Pavlus Verified Traveler on 02/25/2023

After several cancellations, it was good to get out again. I talked to folks that had problems with a self booking and said I never have that problem with Pavlus.

By: Pavlus Verified Traveler on 02/14/2023

Very pleased with Pavlus Travel and Lauren. Our Oceania Cruise was wonderful as always. We have several more Oceania cruises planned through Lauren.

By: Pavlus Verified Traveler on 01/02/2023

Lauren has been great to work with. Very responsive and helpful. We look forward to booking additional Viking adventures with Lauren!

By: Pavlus Verified Traveler on 12/21/2022

Our trip was wonderful. Our agent Lauren was did an excellent job.

By: Pavlus Verified Traveler on 12/14/2022

Lauren is the best! She is thorough and prompt. If she is not in, someone is always available to answer my question(s).

By: Pavlus Verified Traveler on 12/07/2022

Great trip on Azamara Intense Spain cruise. Lauren made it happen for 12 of us!

By: Pavlus Verified Traveler on 11/21/2022

Lauren was very helpful in arranging our tour to Australia.

By: Pavlus Verified Traveler on 11/09/2022

We’re very, very happy with Pavlus largely because of the kind attention and care from Lauren. She always comes through for us. Of course, we love the discounts we get from Pavlus!

By: Pavlus Verified Traveler on 10/24/2022

Lauren was outstanding.

By: Pavlus Verified Traveler on 10/22/2022

Our trip was cancelled early, but through no fault of our planner. We are very pleased with the help we have always had by having Lauren work with us. We look forward to using her services when we rebook our cruise. Thank you

By: Pavlus Verified Traveler on 10/05/2022

We always enjoy our Oceania Cruises. We are pleased we’were referred to Pavlus travel several years ago. Travel agent Lauren Riesenberger has been very efficient, helpful, and friendly. She is a joy to work with. We always carry your referral cards and usually hand a few out to interested people.

By: Pavlus Verified Traveler on 10/02/2022

Pavlus Travel has consistently offered us good prices for cruises. Our travel Advisor, Lauren and the Guest Relations staff have been especially helpful with our questions and some changes that we have requested.

By: Pavlus Verified Traveler on 09/30/2022

The trip to Nova Scotia was quite special. Lauren helped to facilitate the pre-travel plan beautifully- especially considering the challenges in the airline industry.

By: Pavlus Verified Traveler on 08/29/2022

Very happy with service and pricing for Avalon river cruise. Lauren took over for our previous planner (who left Pavlus) without missing a beat, and did a great job handling a last-minute detail before we left. Will definitely be back to Lauren for our next cruise!

By: Pavlus Verified Traveler on 08/29/2022

This was another great trip. Lauren has been our go to TA and we have referred friends to her as well. She will go do all she can for her customers. At times we surely annoy her with our questions and/or worries but she is always there for us and is happy to help. Yesterday we booked our first 2023 trip with her and so did our friends.

By: Pavlus Verified Traveler on 08/16/2022

I was totally satisfied with my travel agent Lauren and felt that I got excellent travel advice . She always answered my questions and if not available when I called she’d return my message .

By: Pavlus Verified Traveler on 07/06/2022

We loved our Viking cruise and extension in Paris. We didn't have to worry about anything as it was all planned in advance. Lauren did a great job in arranging the details of the trip and the Air department did a nice job of arranging our flights. We are looking forward to our next cruise on Holland America in August also arranged by Lauren. Thanks Joan

By: Pavlus Verified Traveler on 06/07/2022

Lauren is very good at responding to requests to questions and was prompt at forwarding air changes and information from Viking.

By: Pavlus Verified Traveler on 06/05/2022

Lauren was a terrific help in planning our river cruise. Cruise was excellent; service and food were outstanding.

By: Pavlus Verified Traveler on 04/07/2022

Lauren was as good as ever and after 6 vacations we'll be.calling her and Pavlus again

By: Pavlus Verified Traveler on 12/20/2021

Our vacation was great. Everything that Pavlus did for us like the flower arrangement and a bottle of wine for our room. That was a nice touch and very much appreciated.

By: Pavlus Verified Traveler on 11/29/2021

It was a terrific experience cruising on the Columbia River with American Queen Steamboat Company. Did not expect to go through any locks, which was a pleasant surprise. The food was great. Enjoyed the lectures about Lewis & Clark. It was a wine cruise, so we had Happy Hours with two wineries in preparation for our winemaker dinners. And AQSC buses are the cutest ever!!! Booking with Pavlus gave me the same price AQSC offered, with the added bonus of a 10% rebate from Pavlus, making the deal even sweeter. I have recommended Pavlus to people on my Switzerland tour and will do so on future trips.

By: Pavlus Verified Traveler on 11/22/2021

every thing went well.

By: Pavlus Verified Traveler on 11/16/2021

Love Lauren. She does everything right!

By: Pavlus Verified Traveler on 10/11/2021

Excellent my second Viking cruise will book another in Jan 2022!

By: Pavlus Verified Traveler on 09/26/2021

Pulled it off. Thx

By: Pavlus Verified Traveler on 12/05/2020

I just discovered this survey, and even though this is long after our return from this 18 day cruise, I wanted to complete it for one reason, and that is to tell you how truly wonderful Lauren is. We have been using her for years and have referred several other couples to her. One couple in particular are very frequent travelers who always use Lauren, too. Lauren never lets us down. I know I can depend on her. She is kind, thoughtful, patient, professional, and efficient. We have traveled a great deal over the years and have used a number of different travel agents, but none can compare with Lauren. We absolutely love her. Of course, we also love Pavlus and the discounts you offer!!! Your air and customer service representatives are terrific, too. We contacted Pavlus because we wanted to get prices on booking a trip. Now we feel like we have so many friends there even though we have never met in person. Pavlus and Lauren are our go-to friends for travel!