By: Pavlus Verified Traveler on 02/27/2023

Wonderful Ponant Cruise. Our 5th one and they continue to offer 5 Star Service. We would highly recommend and will definitely book another Ponant cruise again with Pavlus. Lee provided excellent service and the incentive really helped save with the cruise. Email / Phone updates were all good. Thank you for helping us with a wonderful trip.

By: Pavlus Verified Traveler on 02/18/2023

Great cruise ship and great accommodations in Auckland and Sydney!

By: Pavlus Verified Traveler on 01/14/2023

Great trip! Lee and Pavlus consistently do a wonderful job in booking our travels!

By: Pavlus Verified Traveler on 12/30/2022

Our cruise on Oceania’s Riviera went very well. Our travel planner, Lee, was very helpful, as always. We’re very happy with Pavlus and will continue to recommend Pavlus and Lee.

By: Pavlus Verified Traveler on 12/25/2022

Lee is an amazing travel consultant. She is very knowledgeable about travel. She makes booking a pleasure. We loved the cruise. This was our 3rd cruise in 2022. Looking forward to more travel in 2023.

By: Pavlus Verified Traveler on 12/22/2022

Lee was great and always helpful. I have used her for booking for years now and plan to continue to do so.

By: Pavlus Verified Traveler on 12/11/2022

We are very happy with Pavlus Travel. Lee is a wonderful agent but also the whole team which handle air and customer service are great as well.

By: Pavlus Verified Traveler on 12/11/2022

I have looked for several years for a really competent professional travel agent/agency. I’ve gone to at least four or five to book cruises and other trips in the last five years. Pavlus is now my one permanent travel agent and I will use no other company. You are competent accessible and totally cooperative and getting things done appropriately. I feel blessed to have Pavlus as my agency and will recommend and do recommend you to all of my friends and associates.

By: Pavlus Verified Traveler on 12/09/2022

Lee is always great. She does an efficient, competent job & is pleasant no matter how much I bother her. She always gets me the best available deal.

By: Pavlus Verified Traveler on 11/10/2022

Thank you! Thank you! Thank you! Our Viking Rhine River Cruise was amazing! Thank you, Lee, for all you did to make it such a stress-free memorable vacation for us. We truly appreciate it.

By: Pavlus Verified Traveler on 10/09/2022

Lee is a great agent and easy to work with. We also appreciate the onboard credits.

By: Pavlus Verified Traveler on 09/27/2022

Lee was great. Very responsive and helped us to upgrade our cabin. She was very responsive and helpful.

By: Pavlus Verified Traveler on 09/26/2022

Lee was excellent. Prompt reply, great price, and timely info made our cruise a great experience. Please extend our thanks to Lee for her excellent service.

By: Pavlus Verified Traveler on 09/23/2022

Lee has always been wonderful. Been using her for over 15 years.

By: Pavlus Verified Traveler on 09/10/2022

Lee worked closely with me as our Alaska cruise tour and flights got rescheduled several times due to Covid etc. She was very helpful in helping me find the meal plan for the land portion of the cruise tour. She worked closely with me as I tried to figure out the constantly changing Covid test requirements and forms for international travel. Thank you , Lee is was an epic vacation for us, our daughter, SIL, and two young grandsons. All the planning and attention to detail paid off.

By: Pavlus Verified Traveler on 09/05/2022

We are very satisfied with the service we get from Lee and the benefits we get from Pavlus. During our recent Oceania cruise, we gave our Pavlus card to Kevin Poi. He was Impressed with the rebate we get. It’s more than he gets from his travel agent. He does a great deal of traveling, so he should be a good client. As usual our Oceania cruises were wonderful.

By: Pavlus Verified Traveler on 09/04/2022

Loved our cruise - nice to be traveling again. Lee was great in helping us book. Will definitely use her again. Thanks for the chocolate covered strawberries - a nice surprise and they were delicious!! Linda

By: Pavlus Verified Traveler on 09/02/2022

I enjoy the cruise company Azamara a lot. I also like the efficiency of how Lee works, and the rebate I receive from Pavlus.

By: Pavlus Verified Traveler on 08/29/2022

Lee is very responsive, and we appreciate the onboard credit that Pavlus gives us.

By: Pavlus Verified Traveler on 08/29/2022

Lee was very knowledgeable and prompt to respond to any questions we had. A+

By: Pavlus Verified Traveler on 08/22/2022

I have worked with Lee for years and have always been satisfied with her help. Pavlus is a great travel company, and I have recommended it to several friends.

By: Pavlus Verified Traveler on 08/16/2022

After planning this cruise and cancelling because of Covid we were so excited about finally going. Lee Sparkman was wonderful to deal with answered all of our questions of which we had many since this was the first time of travel since the pandemic. The ship was supposed to be refurbished but has not had the complete refurbishing because of the pandemic so in that area I was sort of disappointed. The staff on the cruise was very attentive even thought we heard they were short staffed Looking forward to booking another vacation and of course dealing with Lee

By: Pavlus Verified Traveler on 08/07/2022

As with our previous vacations through Pavlus, excellent service and responsiveness we're provided by Lee and the other folks at Pavlus for this most recent Viking river cruise. We will certainly use Pavlus again in the future.

By: Pavlus Verified Traveler on 08/03/2022

Lee helped us quickly find a replacement trip when our Russia river cruise was cancelled. She always is very helpful. I appreciate the shipboard credits that I receive from Pavlus. It makes the trip that much nicer.

By: Pavlus Verified Traveler on 07/26/2022

As always, Lee was helpful and efficient in working out all the details of our vacation plans, and modifying when Covid complications forced last minute changes. As usual, a pleasure working with her.

By: Pavlus Verified Traveler on 07/10/2022

excellent service - Lee answered all my questionns about the trip!

By: Pavlus Verified Traveler on 06/28/2022

Lovely trip. Lee was very helpful.

By: Pavlus Verified Traveler on 06/26/2022

Lee is a pleasure to work with…..

By: Pavlus Verified Traveler on 06/25/2022

We enjoyed our cruise on Seabourn. The itinerary offered us the opportunity to visit new sights. As always our travel consultant Lee is outstanding.

By: Pavlus Verified Traveler on 05/26/2022

My first and last riverboat vacation was 17 years ago. Wasn't sure I wanted to do another one. After consulting with Lee, we booked Uniworld and had a wonderful experience. Lee, as always, was very helpful and responsive to our needs.

By: Pavlus Verified Traveler on 02/19/2022

Lee is a super agent. She dies a lot for us. This time she got us an excellent price plus OBC. We love Lee.

By: Pavlus Verified Traveler on 02/15/2022

Thank you for arranging our trip - it's the only part of the trip that went smoothly. You did not hesitate to answer our questions. Thank you.

By: Pavlus Verified Traveler on 02/01/2022

We had an awesome time in Vegas! Hotel was awesome. Cant wait for my Ireland trip!

By: Pavlus Verified Traveler on 01/09/2022

I sing your praises often. Lee and your guest services team are the greatest!

By: Pavlus Verified Traveler on 12/30/2021

Great.

By: Pavlus Verified Traveler on 12/26/2021

Very happy working with Lee for many years -- we've already booked our next cruise with her. Princess is our line of choice, and we felt safe and pampered on our trip.

By: Pavlus Verified Traveler on 12/23/2021

I continue to be pleased with the service and response I get from your staff. I've now used your team at least a half dozen times (maybe more), and I will continue to do so in the future. Special thanks to both Lee and Marc for their assistance and quick response. I always feel confident when working with your staff.

By: Pavlus Verified Traveler on 12/06/2021

I would like to commend Lee on helping us book our cruise. The Hawaii cruise on the Ruby Princess we had booked, got canceled and we wanted to rebook a Mexico/ CA Coastal cruise on the Grand Princess. She went above and beyond to help us get the specific cabin and cruise we were interested in. She deserves a BIG THANK YOU for all the effort she put into helping us book our vacation.

By: Pavlus Verified Traveler on 11/14/2021

Lee is very efficient and always takes care of our needs. Have worked with her for many many trips

By: Pavlus Verified Traveler on 11/12/2021

Lee was very helpful in planning and re-planning due to cancellation of the original date.

By: Pavlus Verified Traveler on 10/30/2021

I have used Pavlus Travel for many years working with Lee Alvarez for my travel needs! She is Excellent! I have also used other travel planners when Lee was not available and been impressed how helpful and knowledgeable everyone has been at Pavlus!! In addition! I have worked with many in the Guest Relations area and they have always taken care of my needs as well!! A Great organization, which I will continue to use for future travel plans!! Thanks for all you do!! Robert T Attridge…. Fort Worth, TX,

By: Pavlus Verified Traveler on 10/25/2021

Booked River of Gold river cruise 6 weeks before start with no problems. Payment went smoothly. Pavlus's on-board credit was much appreciated. Cruise was a delight with excellent weather and Viking's health & safety measures.

By: Pavlus Verified Traveler on 10/09/2021

Lee got me help help to fill out the Malta locator. Viking was not ready to "welcome back". It was "over kill" on covid procedures since all guests were vaccinated. It was the least enjoyable cruise I have been on.

By: Pavlus Verified Traveler on 09/30/2021

Great cruise to the Greek Islands brought about by a terrific travel planner.

By: Pavlus Verified Traveler on 09/15/2021

Was happy w/ Pavlus travel and the rebate we got. But husband caught COVID on the cruise and we were overall disappointed in the Puget Sound cruise - very old ship, Thanks

By: Pavlus Verified Traveler on 04/30/2021

Lee is amazing at making sure everything is correct before we leave for our trips and is also great at suggesting activities to do while on vacation. Can’t wait till my next trip!