By: Pavlus Verified Traveler on 08/30/2023
Thank you Lee, had a great cruise with Oceania. Thanks for always knowing our interests and ease of booking.
By: Pavlus Verified Traveler on 08/27/2023
Lee and the staff at Guest Relations were very helpful with my questions and details of this trip
By: Pavlus Verified Traveler on 08/19/2023
Lee is always very helpful to me and my parents. We are very satisfied with Pavlus and specifically Lee.
By: Pavlus Verified Traveler on 07/29/2023
Love dealing with Lee. She is always very helpful.
By: Pavlus Verified Traveler on 07/22/2023
Lee was extremely pleasant and easy to work. We enjoyed our Alaska cruise very much. I particularly like how Pavlus sent us our paperwork and travel case. Very nice. I look forward to working with Lee again.
By: Pavlus Verified Traveler on 07/20/2023
Our British Isles Cruise aboard the Regal Princess was wonderful and exceeded our expectations. We chose this 12 day cruise for two reasons: the itinerary and Lee Alvarez’s recommendation of Princess. Right on both counts!!
We have been using Pavlus for many years, and Lee has been our travel agent for most of those. We depend on her and completely trust her judgement. The Customer Service department at Pavlus is top-notch. If ever Lee is unavailable, I know the people in Customer Service will be there to help. Among those who have assisted me are Brian and Chad.
We are already referring new clients to Pavlus. We have friends who are interested in the cruise we just completed, and they now have Lee’s business card in hand. Thank you for the Pavlus referral program! I have already enjoyed the benefits of this.
We’re “sold” on Pavlus and Lee!
By: Pavlus Verified Traveler on 07/18/2023
Lee does an excellent job taking care of us. I told all my friends and associates about your service and people at church. The cash back is of course what differentiates your company from the competition.
By: Pavlus Verified Traveler on 07/08/2023
Lee, our travel advisor, did an excellent job providing us with materials.
We would also like to thank Leann, the air consultant, for her assistance.
By: Pavlus Verified Traveler on 07/06/2023
Lee was great. Very responsive and patient in answering my most basic questions.
By: Pavlus Verified Traveler on 07/02/2023
Lee always gets back to us and answers any questions we have. I love the fact that we get a check in the mail approximately a week before our vacation.
By: Pavlus Verified Traveler on 06/29/2023
Lee is fantastic! She is always. willing to answer questions at anytime during the planning process. She has planned more than one of our trips and she will certainly be planning the next as well.
By: Pavlus Verified Traveler on 06/27/2023
I was happy about getting the best deal possible on my vacation. It was referred by a friend who has used Pavlus and Lee as their travel agent. I usually plan and book my own trips so I was skeptical about using a travel agent, as sometimes they are not responsive however I was very satisfied with the service and response planning and finalizing my vacation. Everything went smoothly so I can't wait for my next trip using Pavlus.
By: Pavlus Verified Traveler on 06/27/2023
Lee (and her back-up team) is always very responsive and helpful...and the Pavlus discount doesn't hurt!
By: Pavlus Verified Traveler on 06/07/2023
My travel planner is Lee, she's a rock star. Everyone in my RCCL group had a wonderful family cruise, thank you for ALL your help in planning a very special vacation. Happy to recommend family and friends knowing they will be more than happy to work with Lee, helpful, knowledgeable and professional. A special thanks to Christopher for all his assistance in getting special onboard gift to my family. Last but not least to Ashley P for all your help with final payments. Thanks to Pavlus for making super special memories.
By: Pavlus Verified Traveler on 05/29/2023
We had a great Viking Mediterranean Cruise. Lee is a great travel planner and along with Pavlus customer service does a great job helping us with our travel.
By: Pavlus Verified Traveler on 05/19/2023
Lee has planned several trips for me and is a stupendous planner! She has expertise in all phases of planning trips and I have no concerns whatever that what she plans will be exactly what I had hoped it would be.
By: Pavlus Verified Traveler on 05/10/2023
Lee always does a nice job and guest relations team is excellent.
By: Pavlus Verified Traveler on 02/27/2023
Wonderful Ponant Cruise. Our 5th one and they continue to offer 5 Star Service. We would highly recommend and will definitely book another Ponant cruise again with Pavlus. Lee provided excellent service and the incentive really helped save with the cruise. Email / Phone updates were all good. Thank you for helping us with a wonderful trip.
By: Pavlus Verified Traveler on 02/18/2023
Great cruise ship and great accommodations in Auckland and Sydney!
By: Pavlus Verified Traveler on 01/14/2023
Great trip! Lee and Pavlus consistently do a wonderful job in booking our travels!
By: Pavlus Verified Traveler on 12/30/2022
Our cruise on Oceania’s Riviera went very well. Our travel planner, Lee, was very helpful, as always. We’re very happy with Pavlus and will continue to recommend Pavlus and Lee.
By: Pavlus Verified Traveler on 12/25/2022
Lee is an amazing travel consultant. She is very knowledgeable about travel. She makes booking a pleasure.
We loved the cruise. This was our 3rd cruise in 2022. Looking forward to more travel in 2023.
By: Pavlus Verified Traveler on 12/22/2022
Lee was great and always helpful. I have used her for booking for years now and plan to continue to do so.
By: Pavlus Verified Traveler on 12/11/2022
We are very happy with Pavlus Travel. Lee is a wonderful agent but also the whole team which handle air and customer service are great as well.
By: Pavlus Verified Traveler on 12/11/2022
I have looked for several years for a really competent professional travel agent/agency. I’ve gone to at least four or five to book cruises and other trips in the last five years. Pavlus is now my one permanent travel agent and I will use no other company. You are competent accessible and totally cooperative and getting things done appropriately. I feel blessed to have Pavlus as my agency and will recommend and do recommend you to all of my friends and associates.
By: Pavlus Verified Traveler on 12/09/2022
Lee is always great. She does an efficient, competent job & is pleasant no matter how much I bother her. She always gets me the best available deal.
By: Pavlus Verified Traveler on 11/10/2022
Thank you! Thank you! Thank you! Our Viking Rhine River Cruise was amazing! Thank you, Lee, for all you did to make it such a stress-free memorable vacation for us. We truly appreciate it.
By: Pavlus Verified Traveler on 10/09/2022
Lee is a great agent and easy to work with. We also appreciate the onboard credits.
By: Pavlus Verified Traveler on 09/27/2022
Lee was great. Very responsive and helped us to upgrade our cabin. She was very responsive and helpful.
By: Pavlus Verified Traveler on 09/26/2022
Lee was excellent. Prompt reply, great price, and timely info made our cruise a great experience. Please extend our thanks to Lee for her excellent service.
By: Pavlus Verified Traveler on 09/23/2022
Lee has always been wonderful. Been using her for over 15 years.
By: Pavlus Verified Traveler on 09/10/2022
Lee worked closely with me as our Alaska cruise tour and flights got rescheduled several times due to Covid etc. She was very helpful in helping me find the meal plan for the land portion of the cruise tour. She worked closely with me as I tried to figure out the constantly changing Covid test requirements and forms for international travel. Thank you , Lee is was an epic vacation for us, our daughter, SIL, and two young grandsons. All the planning and attention to detail paid off.
By: Pavlus Verified Traveler on 09/05/2022
We are very satisfied with the service we get from Lee and the benefits we get from Pavlus. During our recent Oceania cruise, we gave our Pavlus card to Kevin Poi. He was Impressed with the rebate we get. It’s more than he gets from his travel agent. He does a great deal of traveling, so he should be a good client.
As usual our Oceania cruises were wonderful.
By: Pavlus Verified Traveler on 09/04/2022
Loved our cruise - nice to be traveling again. Lee was great in helping us book. Will definitely use her again.
Thanks for the chocolate covered strawberries - a nice surprise and they were delicious!!
By: Pavlus Verified Traveler on 09/02/2022
I enjoy the cruise company Azamara a lot. I also like the efficiency of how Lee works, and the rebate I receive from Pavlus.
By: Pavlus Verified Traveler on 08/29/2022
Lee is very responsive, and we appreciate the onboard credit that Pavlus gives us.
By: Pavlus Verified Traveler on 08/29/2022
very knowledgeable and prompt to respond to any questions we had. A+
By: Pavlus Verified Traveler on 08/22/2022
I have worked with Lee for years and have always been satisfied with her help. Pavlus is a great travel company, and I have recommended it to several friends.
By: Pavlus Verified Traveler on 08/16/2022
After planning this cruise and cancelling because of Covid we were so excited about finally going. Lee Sparkman was wonderful to deal with answered all of our questions of which we had many since this was the first time of travel since the pandemic. The ship was supposed to be refurbished but has not had the complete refurbishing because of the pandemic so in that area I was sort of disappointed. The staff on the cruise was very attentive even thought we heard they were short staffed Looking forward to booking another vacation and of course dealing with Lee
By: Pavlus Verified Traveler on 08/07/2022
As with our previous vacations through Pavlus, excellent service and responsiveness we're provided by Lee and the other folks at Pavlus for this most recent Viking river cruise. We will certainly use Pavlus again in the future.
By: Pavlus Verified Traveler on 08/03/2022
Lee helped us quickly find a replacement trip when our Russia river cruise was cancelled. She always is very helpful. I appreciate the shipboard credits that I receive from Pavlus. It makes the trip that much nicer.
By: Pavlus Verified Traveler on 07/26/2022
As always, Lee was helpful and efficient in working out all the details of our vacation plans, and modifying when Covid complications forced last minute changes. As usual, a pleasure working with her.
By: Pavlus Verified Traveler on 07/10/2022
excellent service - Lee answered all my questionns about the trip!
By: Pavlus Verified Traveler on 06/28/2022
Lovely trip. Lee was very helpful.
By: Pavlus Verified Traveler on 06/26/2022
Lee is a pleasure to work with…..
By: Pavlus Verified Traveler on 06/25/2022
We enjoyed our cruise on Seabourn. The itinerary offered us the opportunity to visit new sights.
As always our travel consultant Lee is outstanding.
By: Pavlus Verified Traveler on 05/26/2022
My first and last riverboat vacation was 17 years ago. Wasn't sure I wanted to do another one. After consulting with Lee, we booked Uniworld and had a wonderful experience.
Lee, as always, was very helpful and responsive to our needs.
By: Pavlus Verified Traveler on 02/19/2022
Lee is a super agent. She dies a lot for us. This time she got us an excellent price plus OBC. We love Lee.
By: Pavlus Verified Traveler on 02/15/2022
Thank you for arranging our trip - it's the only part of the trip that went smoothly. You did not hesitate to answer our questions.
By: Pavlus Verified Traveler on 02/01/2022
We had an awesome time in Vegas! Hotel was awesome. Cant wait for my Ireland trip!
By: Pavlus Verified Traveler on 01/09/2022
I sing your praises often. Lee and your guest services team are the greatest!
By: Pavlus Verified Traveler on 12/30/2021
By: Pavlus Verified Traveler on 12/26/2021
Very happy working with Lee for many years -- we've already booked our next cruise with her.
Princess is our line of choice, and we felt safe and pampered on our trip.
By: Pavlus Verified Traveler on 12/23/2021
I continue to be pleased with the service and response I get from your staff. I've now used your team at least a half dozen times (maybe more), and I will continue to do so in the future. Special thanks to both Lee and Marc for their assistance and quick response. I always feel confident when working with your staff.
By: Pavlus Verified Traveler on 12/06/2021
I would like to commend Lee on helping us book our cruise. The Hawaii cruise on the Ruby Princess we had booked, got canceled and we wanted to rebook a Mexico/ CA Coastal cruise on the Grand Princess. She went above and beyond to help us get the specific cabin and cruise we were interested in. She deserves a BIG THANK YOU for all the effort she put into helping us book our vacation.
By: Pavlus Verified Traveler on 11/14/2021
Lee is very efficient and always takes care of our needs. Have worked with her for many many trips
By: Pavlus Verified Traveler on 11/12/2021
Lee was very helpful in planning and re-planning due to cancellation of the original date.
By: Pavlus Verified Traveler on 10/30/2021
I have used Pavlus Travel for many years working with Lee Alvarez for my travel needs! She is Excellent! I have also used other travel planners when Lee was not available and been impressed how helpful and knowledgeable everyone has been at Pavlus!! In addition! I have worked with many in the Guest Relations area and they have always taken care of my needs as well!! A Great organization, which I will continue to use for future travel plans!! Thanks for all you do!! Robert T Attridge…. Fort Worth, TX,
By: Pavlus Verified Traveler on 10/25/2021
Booked River of Gold river cruise 6 weeks before start with no problems. Payment went smoothly. Pavlus's on-board credit was much appreciated. Cruise was a delight with excellent weather and Viking's health & safety measures.
By: Pavlus Verified Traveler on 10/09/2021
Lee got me help help to fill out the Malta locator. Viking was not ready to "welcome back". It was "over kill" on covid procedures since all guests were vaccinated. It was the least enjoyable cruise I have been on.
By: Pavlus Verified Traveler on 09/30/2021
Great cruise to the Greek Islands brought about by a terrific travel planner.
By: Pavlus Verified Traveler on 09/15/2021
Was happy w/ Pavlus travel and the rebate we got. But husband caught COVID on the cruise and we were overall disappointed in the Puget Sound cruise - very old ship, Thanks
By: Pavlus Verified Traveler on 04/30/2021
Lee is amazing at making sure everything is correct before we leave for our trips and is also great at suggesting activities to do while on vacation. Can’t wait till my next trip!