NCL Cancellation Policy
Cancellation Fee Schedule For Cruises Booked ON OR AFTERFebruary 15, 2024
Days Prior to Departure Date | Cruise/Cruisetour and Air Cancellation Fee | Land Add-on Cancellation Fee | ||
All Sailings (Club Balcony Suites and Below) | ||||
119 – 91 days | 25% | 0% | ||
90 – 61 days | 50% | 0% | ||
60 – 31 days | 75% | 75% | ||
30 days or less | 100% | 100% | ||
The Haven Suites, Suites and Garden Villas | ||||
119 – 106 days | 25% | 0% | ||
105 – 91 days | 50% | 0% | ||
90 – 61 days | 75% | 0% | ||
60 days or less | 100% | 100% | ||
*Cancellation Fee for 3-8 Guests will also follow the schedule outlined above | ||||
Cancellation Fee Schedule For Cruises Booked ON OR BEFOREFebruary 14, 2024
Days Prior to Departure Date | Cruise/Cruisetour and Air Cancellation Fee | Land Add-on Cancellation Fee | ||
All Sailings (Club Balcony Suites and Below) | ||||
119 – 91 days | 25% | 0% | ||
90 – 61 days | 50% | 0% | ||
60 – 31 days | 75% | 75% | ||
30 days or less | 100% | 100% | ||
The Haven Suites, Suites, Garden Villas and Holiday Sailings | ||||
119 – 106 days | 25% | 0% | ||
105 – 91 days | 50% | 0% | ||
90 – 61 days | 75% | 0% | ||
60 days or less | 100% | 100% | ||
*Cancellation Fee for 3-8 Guests will also follow the schedule outlined above | ||||
Cancellation Fees on Cruise Fares, Air Add-Ons, Land Packages, Ground Transfers and Other Add-On Charges
Cancellation fees for cruise, air, land and other charges will follow the schedule above and apply to all guests on the reservation. Cancellation fees for air, land and other add-on charges will apply even if the reservation is not canceled in full. Gateway changes for air and name changes for cruise, air, land and other add-ons are considered cancellations. Cancellations must be telephoned to our Reservations Department by your travel agent. Depending on when the cruise is canceled, cancellation charges will be assessed as stated on the Cancellation Fee Schedule.
No refunds will be made in the event of interruption or cancellation by any passenger after commencement of the cruise. Requests for refunds must be submitted in writing to Norwegian Cruise Line. Cruise tickets, air tickets, transfer coupons and/or vacation package vouchers must be returned before a refund can be made. Refund processing time is about 3-4 weeks. Air tickets issued by our Air/Sea Department for passengers on our Air/Sea programs are refundable only to Norwegian Cruise Line. Group passenger policies may differ. Norwegian Cruise Line’s Payment and Cancellation Policy is subject to change without notice.
- Reservations that are not paid in full by the final payment due date are subject to cancellation and in the event a reservation is canceled, a cancellation fee will apply.
- No refunds will be given on any cruise for no-shows.
- No refunds will be made in the event of interruption or cancellation by any passenger after commencement of the cruise.
- Name changes and departure date changes are considered reservation cancellations and are subject to the above cancellation fees.
- Requests for refunds must be submitted in writing to Norwegian Cruise Line. Cruise tickets, air tickets, transfer coupons and/or vacation package vouchers must be returned before a refund can be made. Refund processing time is about 3 to 4 weeks. Air tickets issued by our Air/Sea Department for passengers on our Air/Sea programs are refundable only to Norwegian Cruise Line. Group passenger policies may differ. Norwegian Cruise Line’s Payment and Cancellation Policy is subject to change without notice.
- No refunds will be given for any missed days of a Land Package.
- Cancellation fees for air, land and other add-on charges will apply even if the reservation is not cancelled in full.
- The air deposit made under the Interactive Air Program at the time of booking is non-refundable. Forfeiture of the air deposit will result from any flight cancellations, stop-over changes, or class-of-service upgrades.
- Cancellation fees for ground transfers will apply if removed within 21 days of the start of the sailing.
- Gateway changes, flight date changes and name substitutions are considered cancellations, and air cancellation fees will apply. Additionally, spelling corrections may be considered cancellations.
- Name substitutions and departure date changes for cruise, land and other add-ons are considered cancellations and are subject to cancellation fees.
- The above schedule of cancellation fees will begin immediately once money has been applied to the reservation.