By: Pavlus Verified Traveler on 06/17/2024

Stephanie always does a great job for us.

By: Pavlus Verified Traveler on 06/11/2024

Stephanie helped put together a river cruise for 4 couples efficiently. We each had the information needed timely and had a great vacation together!

By: Pavlus Verified Traveler on 06/03/2024

We have never had a problem with any of the vacations that we have booked through Pavlus. Stephanie has been our planner for the past few trips and she has been very responsive. We always tell people that we have been very satisfied dealing with Pavlus.

By: Pavlus Verified Traveler on 05/31/2024

Stephanie, on this occasion and on all previous contacts offers top quality customer service. She is responsive pleasant and timely in all her communications. Air travel prep and before and after tour add ons have been flawless. She is a credit to Pavlus Travel. We constantly recommend her and Pavlus to all our travelling companions who are searching for superior travel support.. We won't use anyone else.

By: Pavlus Verified Traveler on 05/22/2024

Stephanie is wonderful!

By: Pavlus Verified Traveler on 05/20/2024

Stephanie and her team were fabulous as usual!

By: Pavlus Verified Traveler on 05/11/2024

Excellent services, especially those that were rendered us by Stephanie.

By: Pavlus Verified Traveler on 05/08/2024

Stephanie is an excellent travel adviser; always responding to my requests and questions in a timely manner. Also, I had requested from your gifts group that a second bottle on wine be substituted for the candy and flowers normally sent. I was delighted upon boarding to see a $125 on-board credit issued by Pavlus, more than enough to purchase wine aboard.

By: Pavlus Verified Traveler on 03/08/2024

Stephanie was great! She was very responsive to inquiries and got us a great rate. Would definitely work with Stephanie again!

By: Pavlus Verified Traveler on 03/03/2024

Cruise was hassle free. Stephanie is very responsive to all inquiries and requests. Very satisfied with service provided by Stephanie and Pavlus Travel.

By: Pavlus Verified Traveler on 02/17/2024

Stephanie was very helpful and always available. Thank you for helping make some wonderful memories.

By: Pavlus Verified Traveler on 02/16/2024

Great cruise. Stephanie is great.

By: Pavlus Verified Traveler on 02/10/2024

Wonderful! Stephanie and Guest Relations really helped us with information, details, and transportation prior to our cruise which eased our planning, answered our questions and helped us have a fabulous time. We've already booked two more cruises!

By: Pavlus Verified Traveler on 02/03/2024

Stephanie always does a great job.

By: Pavlus Verified Traveler on 02/03/2024

Steph is the best. All our interactions with her are smooth and successful. Looking forward to many more trips inn the future.

By: Pavlus Verified Traveler on 01/22/2024

Stephanie got us the lowest price with the possibility of a free upgrade, which we received from Princess. She was very prompt in responding to us and got us booked quickly.

By: Pavlus Verified Traveler on 12/20/2023

Very happy with Stephanie’s service, professional and efficient.

By: Pavlus Verified Traveler on 11/03/2023

Cruise was great. Steph did an excellent job in setting this cruise up.

By: Pavlus Verified Traveler on 10/29/2023

We had great help with all our planning for our trip from Stephanie.

By: Pavlus Verified Traveler on 10/27/2023

Love working with Steph. She handles everything I bring up quickly and with a smile.

By: Pavlus Verified Traveler on 10/25/2023

Stephanie has always been extremely helpful and transparent making our travels seamless.

By: Pavlus Verified Traveler on 09/25/2023

Stephanie is efficient, conscientious and a dedicated employee representing Pavlus Travel. After my last agent left I was concerned about the service I would be receiving but Stephanie has filled some big shoes.

By: Pavlus Verified Traveler on 08/15/2023

I found Stephanie very responsive to all my questions. I put great importance on the quality of service I receive based on how responsive the representative is to my concerns. Stephanie's attention to detail really put me at ease before we set off on our cruise. She was wonderful.

By: Pavlus Verified Traveler on 07/22/2023

Stephanie Potter was a fantastic help. All went perfect!!

By: Pavlus Verified Traveler on 06/27/2023

Stephanie was the best - patient, accommodating, answered all questions, took care of add-on nights & getting us perfect flights - just fabulous. Globus did a great job with the tour.

By: Pavlus Verified Traveler on 06/18/2023

Trip was great. Regent is wonderful. Thanks to Stephanie for plannng and following up on this booking--a super job.

By: Pavlus Verified Traveler on 05/24/2023

Excellent help from Stephanie and others.

By: Pavlus Verified Traveler on 02/23/2023

Stephanie Potter did a superb job booking our flights and Norweigen cruise. We will recommend her to our friends and will use her services again.

By: Pavlus Verified Traveler on 01/31/2023

Stephanie Potter is a great travel agent. She is easy to work with, pleasant on the phone, and always prompt in meeting our needs.

By: Pavlus Verified Traveler on 01/28/2023

Had a fantastic cruise. Stepahanie was great!

By: Pavlus Verified Traveler on 01/20/2023

Stephanie was very responsive to all inquires and provided good service and advice.

By: Pavlus Verified Traveler on 11/30/2022

This was a trip that postponed for 2 years and changed 3 times due to covid. I was the organizer for our group of 6 who were from 3 different countries, the change of schedule has made my planning quite difficult, however with Stephanie's help, I was able to sort out all the refund/credit/charges and finalized the trip. Our group was also happy to find out we got extra onboard credit by booking through Pavlus, I am sure they will spread the word about all the great things from this trip and I will definitely be a return customer booking more trips from Pavlus! Thanks again for all the help!

By: Pavlus Verified Traveler on 11/17/2022

Stephanie is a very accomplished agent and is friendly and helpful.

By: Pavlus Verified Traveler on 11/01/2022

I have used Pavlus Travel since my first trip abroad in 2008. I was referred by the parent of a co-worker because Pavlus was so easy to work with. I found that to be true which is why I continue to use them. I have worked with a few different people now over the years, and all have been wonderful. Most recently, I worked with Stephanie Potter, and she has maintained that great level of customer service that I have become spoiled to receiving from Pavlus. I don't have a lot of friends that travel as I do, but I would definitely refer anyone to Pavlus when given the opportunity.

By: Pavlus Verified Traveler on 10/26/2022

Stephanie is a great agent! She always gets back to me in a timely and courteous manner when I inquire about future travel, or have any questions. We are very satisfied with Pavlus' service, and I frequently refer Pavlus to others. Thank you!

By: Pavlus Verified Traveler on 10/10/2022

Stephanie was most helpful on all accounts, keeping me informed, fully answering questions, discussing options. I really appreciate all she did to make this a successful trip! Susy

By: Pavlus Verified Traveler on 08/21/2022

As always Stephennie was a big help and took care of a problem with ease.

By: Pavlus Verified Traveler on 07/18/2022

I had excellent help and service from Stephanie and would recommend Pavlus Travel to my friends.

By: Pavlus Verified Traveler on 07/10/2022

Although we had researched on our own to know which tour we were interested in, Stephanie was a great resource to interface with that company to make sure we had what we wanted, especially since we did 2 tours back to back.

By: Pavlus Verified Traveler on 06/30/2022

Originally dealt with Sandra Condit and was very satisfied. After her leaving Stephanie Potter took over very seamlessly! She answered all my questions and took care of all my concerns. Very happy with how it all was handled. Can’t see using anyone else with my travel going forward.

By: Pavlus Verified Traveler on 06/27/2022

Stephanie was very helpful and responsive

By: Pavlus Verified Traveler on 05/28/2022

Our dealings with Stephanie Potter were exceptional

By: Pavlus Verified Traveler on 05/22/2022

Stephanie Potter went above & beyond on a last minute Danube river cruise for us. It was a challenge dealing with Emerald including hours of waiting on responses & confirmation. Steph never quit (an agent from another firm had given up and told us there were no cabins available) until she, working with her fellow staff from Pavlus, got us on the boat with 48 hrs to spare. A true professional with a 'never say never' attitude. The cruise itself was enjoyable as we surprised and joined cousins who had booked a year in advance. Next time we will try and give Steph a little more time to do her magic.

By: Pavlus Verified Traveler on 01/16/2022

All went very well but Hilton Hotel which has been identified and all worked out so does not happen in future. Had a good trip on Crystal Line and will be booking again soon. Cheers Cindy Mims

By: Pavlus Verified Traveler on 10/24/2021

We are repeating clients. As always and thanks to Stephanie our trip was smooth and pleasant.