By: Pavlus Verified Traveler on 08/10/2025

Tandy was most helpful in planning and arranging for the two cruises and we look forward to working with her on a third

By: Pavlus Verified Traveler on 07/05/2025

Our travel advisor Tandy is truly outstanding!!! This was our first Tauck trip and I can assure you not our last. It was very enjoyable to say the least. We love working with Tandy at Pavlus on all our many adventures

By: Pavlus Verified Traveler on 04/30/2025

Tandy Besaw has been more than helpful with planning our trips and we look forward to planning many more with her.

By: Pavlus Verified Traveler on 04/25/2025

Pavlus is the best and especially my personal travel consultant Tandy!!! She is just awesome and you are so lucky to have her on your team Ned Ginsburg

By: Pavlus Verified Traveler on 04/11/2025

Keep up the good work!

By: Pavlus Verified Traveler on 04/02/2025

Assistance from Mike, Ryan and Tandy much appreciated

By: Pavlus Verified Traveler on 01/03/2025

Experience and service is always great. Appreciate the personalized service and future travel recommendations. Tandy is always a text, email or phone call away to clear up any questions or concerns.

By: Pavlus Verified Traveler on 12/23/2024

I've been using your travel services for decades. I always appreciate the help and discounts offered. Princess has gone downhill in a very big way, so I was extremely disappointed in them, but that is not on Pavlus. Sarah actually helped with this trip and turned it over to Tandy when she moved to a different position.

By: Pavlus Verified Traveler on 12/19/2024

Trip was handled well

By: Pavlus Verified Traveler on 12/19/2024

I’m extremely happy with all the help and assistance On top of everything.

By: Pavlus Verified Traveler on 12/11/2024

100% satisfied

By: Pavlus Verified Traveler on 11/25/2024

Tandy our rep has done an outstanding job for us.

By: Pavlus Verified Traveler on 10/02/2024

Tandy was an excellent agent tor work with. Will definitely book another tour with her.

By: Pavlus Verified Traveler on 08/25/2024

By: Pavlus Verified Traveler on 08/25/2024

By: Pavlus Verified Traveler on 08/02/2024

Excellent

By: Pavlus Verified Traveler on 07/21/2024

Pavlus travel and Azamara cruise are always amazing. I have been using Pavlus since it opened and they have always been amazing. Never gone wrong. Azamara has been my cruise co of choice also. Since they open.

By: Pavlus Verified Traveler on 07/20/2024

I had been told by several people that American cruise line was wonderful. I thought the crew was warm and friendly. they were always ready to help solve any issue. However I was never told how limited their menus are or how the ship we were on not only was built to look old it hadn’t been maintained. I would not in good conscience recommend the line to anyone. I wish someone had given me a heads up about the condition of the ship we were on.

By: Pavlus Verified Traveler on 07/20/2024

By: Pavlus Verified Traveler on 07/16/2024

Travel to Greenland. I would advise travelers to consider waiting until later in July to travel to Greenland. We were unable to visit three locations on our itinerary due to heavy ice. HX’s cruise was well run, ship was very modern and comfortable. Especially liked the presence of the polar women explorers on board and the presence of a whale expert from the non-profit ORCA. Advise all clients taking the cruise to sign up for the optional small boat excursion to the ice fjords; absolutely breathtaking experience. I would strongly recommend HX to anyone looking for a nature/science oriented cruise. My late mother and I booked many tours over the years with Pavlus. I have now booked a couple of trips for myself with Pavlus. Pavlus staff is pleasant but there is a lot of over promising and under performing on getting back with quotes and bookings. Your staff seems to increasingly struggle with the volume of matters they are handling.

By: Pavlus Verified Traveler on 07/11/2024

ACL was very organized and luggage, travel, meals, excursions went smoothly. We were given $50 onboard credit but there wasn’t anything onboard to spend it on. We had prepaid our excursions so what about our credit? I wish the boat had a gift shop with toiletries, puzzles, magnets, souvenirs like American Queen had.

By: Pavlus Verified Traveler on 06/27/2024

By: Pavlus Verified Traveler on 06/18/2024

By: Pavlus Verified Traveler on 06/10/2024

By: Pavlus Verified Traveler on 06/05/2024

We were very pleased with the service in general. Tandy was responsive and helpful. We were a bit confused about the role Pavlus plays in planning the air and/or hotel portion of our trip. We didn't know if Pavlus would be looking for the best fare or just booking whatever was available at the time. The same with the hotel. It's a question of whether Pavlus is solely a booking agent or a travel agent helping to find whatever rates are best in all situations.

By: Pavlus Verified Traveler on 05/30/2024

By: Pavlus Verified Traveler on 05/30/2024

Wonderful vacation.....

By: Pavlus Verified Traveler on 05/27/2024

By: Pavlus Verified Traveler on 05/19/2024

Tandy is great and always on top of it!!

By: Pavlus Verified Traveler on 05/10/2024

The Columbia and Snake River cruise was wonderful. Would recommend!

By: Pavlus Verified Traveler on 05/05/2024

The Nat Geo Lindblad trip was first class all the way. Tandy took the trip a month earlier and was very helpful with what to expect and what to take. She responded quickly to our needs and was very helpful with flights, etc. We are taking an Australia/New Zealand trip with Tauck using Tandy. as our travel agent. My son-in-law worked for Pavlus for a short time and is very complimentary about Pavlus and the travel agents.

By: Pavlus Verified Traveler on 05/02/2024

Our Viking Cruise was amazing! We were covered from start to finish. I will be booking another Cruise with you.

By: Pavlus Verified Traveler on 04/25/2024

By: Pavlus Verified Traveler on 04/21/2024

By: Pavlus Verified Traveler on 04/20/2024

By: Pavlus Verified Traveler on 04/20/2024

Excellent trip to Ireland. Everything expected and more.

By: Pavlus Verified Traveler on 04/20/2024

Tandy coordinated our family trip perfectly. She took over "herding the cats" from me and was responsive to all of my family members. She responded to our "luggage/transfer" issue very quickly. A pleasure! PLEASE DISREGARD MY FIRST SURVEY, I was multitasking while on the phone (vs. computer) and hit complete too soon.

By: Pavlus Verified Traveler on 04/20/2024

By: Pavlus Verified Traveler on 04/14/2024

By: Pavlus Verified Traveler on 04/06/2024

Excellent

By: Pavlus Verified Traveler on 04/06/2024

We are very happy with Tandy. American Cruise Line on the other hand is not a product we would like to repeat. This is no fault of Tandy’s as we asked her to book this cruise for us. Best we Santosh

By: Pavlus Verified Traveler on 01/22/2024

We are very satisfied with Pavlus travel. Tandy provides excellent service and is very responsive to our needs. As a result, we have recently referred some friends to her. Thank you Tandy!

By: Pavlus Verified Traveler on 01/13/2024

Tandy is great to work with, follows up and investigates trips indeprh.

By: Pavlus Verified Traveler on 08/18/2023

This was the third trip we booked through Pavlus. All our experiences with Pavlus have been outstanding and considerably less expensive than if we had booked directly with American Cruise Lines or Globus. I have recommended Pavlus to a number of our friends. For any future trips we will utilize the friendly, competent services of Pavlus. For our most recent cruise of the Inside Passage of Alaska aboard the American Constellation ship, it was simply the "trip of a lifetime." And our Pavlus agent, Tandy, was very helpful in planning this terrific trip.