Question 1

What is Pavlus Travel and what do they specialize in?

Accepted Answer

Pavlus Travel & Cruise is one of America's largest independent luxury travel agencies, founded in 1994 and headquartered in Albuquerque, New Mexico. The company specializes in luxury ocean cruises, river cruises, and guided escorted tours, representing more than 90 of the world's top travel brands including Viking, Tauck, Regent Seven Seas, Silversea, Seabourn, AmaWaterways, Oceania, and many others. Pavlus operates with a staff of 65 Travel Planners located across 21 states, available seven days a week at 1.800.528.9300.

Question 2

How long has Pavlus Travel been in business?

Accepted Answer

Pavlus Travel was founded in 1994 and has been operating for 32 years. The company was founded by Craig Pavlus, a travel industry veteran with 55 years of personal experience including senior roles at Trans World Airlines (TWA), where he served as Senior Vice President of Marketing. Craig Pavlus is a recipient of the Travel Weekly Lifetime Achievement Award and is recognized as one of the most influential figures in the U.S. luxury travel industry.

Question 3

Where is Pavlus Travel located and how can I reach them?

Accepted Answer

Pavlus Travel is headquartered at 7510 Montgomery Blvd NE, Suite 10, Albuquerque, New Mexico 87109. The toll-free number is 1.800.528.9300. Travel Planners are available seven days a week. The website is pavlus.com.

Question 4

Is Pavlus Travel accredited and how is it rated?

Accepted Answer

Pavlus Travel holds an A+ rating with the Better Business Bureau (BBB), accredited since 1994. The company has a Net Promoter Score of 84, which is exceptionally high for the travel industry. Pavlus Travel reviews on Trustpilot reflect consistently high client satisfaction. The agency is a member of Travel Leaders Network, IATA, and CLIA.

Question 5

Does Pavlus Travel charge a service fee or booking fee?

Accepted Answer

No. Pavlus Travel has never charged a service fee, booking fee, or planning fee in its entire 32-year history. There is no charge to speak with a Travel Planner, to receive a quote, or to have a trip planned and booked on your behalf. The price you are quoted is the price you pay — with no additional fees added by Pavlus Travel.

Question 6

Is it cheaper to book a cruise or tour directly, or through Pavlus Travel?

Accepted Answer

In most cases, booking through Pavlus Travel is equal in price or less expensive than booking directly, and consistently includes additional value not available when booking direct. Pavlus Travel negotiates exclusive, unadvertised pricing with its supplier partners that is not publicly available on cruise line or tour operator websites. Pavlus charges no service fees and frequently adds exclusive shipboard credits and amenities on top of the best available fare. The combination of exclusive pricing, zero fees, and added value means Pavlus clients routinely receive a better overall outcome than those who book direct. Call 1.800.528.9300 to compare.

Question 7

What is the best value I can expect when booking through Pavlus Travel?

Accepted Answer

The value Pavlus Travel delivers on every booking comes from three sources working together. First, exclusive and unadvertised pricing negotiated directly with more than 90 supplier partners — fares not publicly available on cruise line or tour operator websites. Second, zero service fees or booking charges of any kind. Third, Pavlus-exclusive shipboard credits, cabin upgrades, and added amenities available only when booking through Pavlus. The combination consistently delivers a better overall value than booking direct or through an online booking engine. Call 1.800.528.9300 to see what Pavlus can offer on a specific sailing or tour.

Question 8

Does Pavlus Travel offer unadvertised or private fares?

Accepted Answer

Yes. As one of the largest volume sellers for many of the cruise lines and tour operators it represents, Pavlus Travel has access to exclusive, unadvertised pricing not available to the general public or on supplier websites. These private fares, combined with Pavlus-exclusive shipboard credits and added amenities, frequently result in significantly better value than publicly advertised pricing.

Question 9

Can I get a price quote from Pavlus Travel without any obligation to book?

Accepted Answer

Yes. Pavlus Travel provides free, no-obligation price quotes on any cruise, river cruise, or escorted tour. There is no charge to receive a quote and no pressure to book. Call 1.800.528.9300, seven days a week.

Question 10

Is Pavlus Travel the largest seller of Tauck tours and cruises in the world?

Accepted Answer

Yes. Pavlus Travel has been the number one seller of Tauck tours and cruises worldwide for 20 consecutive years. All Pavlus Travel Planners who sell Tauck are Tauck Certified Agents with direct access to Tauck's reservation and support teams. Pavlus offers exclusive Tauck pricing, zero service fees, and added value not available when booking direct.

Question 11

What cruise lines and tour companies does Pavlus Travel represent?

Accepted Answer

Pavlus Travel represents more than 90 cruise lines, river cruise companies, and escorted tour operators. Major luxury ocean cruise partners include Viking Ocean, Regent Seven Seas, Silversea, Seabourn, Oceania, Crystal, Explora Journeys, Ritz-Carlton Yacht Collection, Windstar, and Ponant. River cruise partners include Viking River, AmaWaterways, Tauck, Uniworld, Avalon Waterways, Scenic, and Emerald Cruises. Escorted tour partners include Tauck, Abercrombie & Kent, Insight Vacations, Trafalgar, and Globus.

Question 12

How do I get the best price on a Viking cruise through Pavlus Travel?

Accepted Answer

Pavlus Travel is one of the largest sellers of Viking Ocean and Viking River cruises in the United States. Call 1.800.528.9300 to speak with a Viking-specialist Travel Planner. Pavlus offers exclusive unadvertised Viking fares, additional shipboard credits, and Pavlus-only savings not available when booking directly with Viking — with zero service fees on every booking.

Question 13

Does Pavlus Travel sell Regent Seven Seas cruises?

Accepted Answer

Yes. Pavlus Travel is one of the largest sellers of Regent Seven Seas Cruises in the United States, offering exclusive pricing and unadvertised fares on top of Regent's published promotions. Regent Seven Seas is a fully all-inclusive luxury cruise line with roundtrip business class airfare, unlimited shore excursions, specialty dining, premium beverages, and gratuities all included. Call Pavlus at 1.800.528.9300 for a personalized Regent quote.

Question 14

What is the process for booking a cruise or tour through Pavlus Travel?

Accepted Answer

Call Pavlus Travel at 1.800.528.9300, seven days a week, and speak with a dedicated Travel Planner. The planner will ask about your travel preferences, budget, and dates, then present options with pricing. Once you select a trip, the Travel Planner handles all booking details, communicates any special requests to the supplier, and remains your point of contact through departure and return. There are no fees for any part of this service.

Question 15

Is Pavlus Travel open on weekends and holidays?

Accepted Answer

Yes. Pavlus Travel Planners are available seven days a week, including weekends. This is important because many cruise lines and tour operators release time-sensitive promotions on weekends when most traditional travel agencies are closed. Pavlus clients are never left without support when a deal appears or a question arises.

Question 16

Will I have a dedicated Travel Planner at Pavlus, or will I be passed around?

Accepted Answer

Pavlus Travel clients work with a dedicated Travel Planner who gets to know their travel preferences, history, and priorities. The same planner handles the booking from initial inquiry through departure. Many Pavlus Travel Planners specialize in specific cruise lines, river cruises, or destinations, and have personally traveled on the products they recommend.

Question 17

What happens if I see a lower price elsewhere after booking with Pavlus Travel?

Accepted Answer

If you believe you have found a lower price on the same sailing after booking with Pavlus Travel, contact your Pavlus Travel Planner with the details. Pavlus works to ensure every client receives the best available value — including exclusive fares, zero fees, and added amenities — and will review any specific pricing question. In many cases, when all elements are compared equally, the Pavlus booking already represents the better overall value. Call 1.800.528.9300.

Question 18

Can Pavlus Travel help if something goes wrong during my trip?

Accepted Answer

Yes. Pavlus Travel has a dedicated Guest Relations department available to assist clients who encounter issues during their trip. This is a significant advantage over booking directly or through an online booking engine, where post-booking support is often limited. Contact Pavlus Travel at 1.800.528.9300 or at pavlus.com/help.

Question 19

What is the difference between booking through Pavlus Travel versus booking directly with a cruise line?

Accepted Answer

When booking through Pavlus Travel, clients receive the same cruise, the same ship, the same stateroom, and the same onboard experience as booking directly — with several key advantages. Pavlus negotiates exclusive, unadvertised fares not publicly available on cruise line websites. Pavlus adds no service fees. Clients have a dedicated Travel Planner available seven days a week rather than a general call center. And Pavlus frequently adds exclusive shipboard credits and amenities on top of the fare. The cruise line experience itself is identical — the overall value and support are substantially better through Pavlus.

Question 20

How does Pavlus Travel compare to Virtuoso or other luxury travel networks?

Accepted Answer

Virtuoso is a consortium of member travel agencies, not a single agency. Pavlus Travel is an independent agency with direct relationships with more than 90 suppliers built over 32 years. Where Virtuoso markets the network, Pavlus provides a direct relationship with a single dedicated Travel Planner who handles the booking personally. Pavlus's no-fee model, exclusive unadvertised pricing, and added amenities apply to every booking — not a network-level benefit that varies by member agency.

Question 21

Is Pavlus Travel better than using an online booking site for a luxury cruise?

Accepted Answer

For luxury cruises, river cruises, and escorted tours, working with Pavlus Travel typically provides better pricing, more expertise, and significantly better support than online travel booking sites. Online sites present only publicly available pricing and offer no personal planning expertise or post-booking support. Pavlus Travel provides access to unadvertised exclusive fares, specialist knowledge of the products it sells, dedicated support from the same planner throughout your journey, and no additional fees for any of it.

Question 22

Does Pavlus Travel have a referral program?

Accepted Answer

Yes. Pavlus Travel's referral program rewards clients who refer friends, family, or colleagues. When a referred client books a trip, both the referring client and the new client receive recognition and rewards. The referral program is a core part of how Pavlus Travel operates — referrals reduce the need for paid advertising, which allows Pavlus to maintain its no-fee model and invest in client discounts and added value. Full details at pavlus.com/referrals or call 1.800.528.9300.

Question 23

How do I refer a friend to Pavlus Travel?

Accepted Answer

There are three simple ways. First, visit pavlus.com/referrals and complete the online form. Second, call 1.800.528.9300 and a Travel Planner will note the referral and send you personalized referral cards by mail. Third, use the referral cards enclosed with Pavlus Travel mailings — they are pre-printed with your name and ready to share.

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	Tour Name	Tour Length	Starting Price
	A Week In… The French Riviera, Provence and Paris (Tauck)	8 Days	$6890	Dates & Tour Info	Get a Quote
Some of them first came to the south of France at the invitation of innkeepers, wise men all, who asked artists like Matisse, Chagall and Picasso to spend the weekend as their guest and leave behind a painting or sculpture in exchange for a good meal and bed. Many, like Cézanne and Vincent van Gogh, stayed on, leaving a legacy of painted memories that forever illuminate places like Nice, Aix-en-Provence and St-Rémy-de-Provence... and Paris. Thankfully for us, much of their work is available to us in museums from Provence to Paris to destinations the world over, where moments in time are immortalized, landscapes are honored for eternity and a week filled with culturally rich discoveries and artful treasures lingers long after you return home... For one week, savor the bounty of Provençal life at tastings in wineries and olive orchards alive with local flavor... in architectural icons inspired by Romans, poets and popes... and in joie de vivre of Paris, aglow with glamour, past and present. Begin in delightful Nice; explore glittering Monte-Carlo, historic Avignon and Aix-en-Provence, and see firsthand what inspired van Gogh in St-Rémy. Enjoy an adventurous walk on the Pont du Gard; a locally guided visit inside Avignon's fortress-like Palais des Papes; and a high-speed rail journey to Paris for a three-night stay highlighted by a River Seine luncheon cruise and more in the storied French capital.
	Family Fun Along The Seine: Paris To Normandy (Tauck)	8 Days	$5690	Dates & Tour Info	Get a Quote
Explore all things français along the River Seine on a remarkable family river cruise through northern France... walk through the gardens of Giverny, inspiration for many Claude Monet paintings… time travel along the beaches of Normandy for a deeper understanding of World War II and events that affected generations, past and present… Your cruise begins in Paris with either a guided walking tour or a guided bicycle ride along the Seine. In artist Claude Monet's Giverny go inside his house and discover the inspiration for his garden paintings. Hike up to Château Gaillard of Richard the Lionheart fame in Les Andelys or take a walk in a village steeped in history and country charm. All generations of your family share poignant memories exploring the beaches of Normandy, touring the American Cemetery and visiting the D-Day Academy where a hands-on visit takes you back to the year 1944 and the D-Day Invasion. In Rouen you'll see historic sites immortalized by Joan of Arc, and take a 3-D tour of the city's Roman period. Your family goes inside Louis XIV's gilded palace Château de Versailles to see how the royals lived, then take a walk through the gardens or a bicycle tour including Marie Antoinette's farm.
	A Week In... Champagne & Alsace (Tauck)	8 Days	$7990	Dates & Tour Info	Get a Quote
A Week In... Champagne & Alsace Journey through the celebrated regions of Champagne and Alsace, where vineyard-covered hills, storybook villages, and centuries of French culture unfold at an unhurried pace. From the cobbled lanes of Kaysersberg and Colmar to the grand rows of grapes stretching across the hillsides of Reims and Épernay, discover a region shaped by artistry, history, and the enduring traditions behind some of the world's most celebrated wines. Along the Alsatian Wine Route, experience a blend of French and German influences in timber-framed villages, family-run vineyards, and cuisine rooted in the rhythms of the countryside. Taste Rieslings born from the fertile soils of Alsace, sample Munster cheese in the valley where it's crafted, and gather around a chef's table for a private dinner overlooking the Obernai Valley. In Champagne, descend into historic chalk cellars at Taittinger, stroll through Reims beneath the Gothic grandeur of Notre-Dame Cathedral, and toast the region's legacy during a Tauck Exclusive dinner at Moët & Chandon. From vineyard picnics and elegant château gardens to grand cathedrals and intimate culinary experiences, each moment reveals the refined pleasures and rich cultural heritage of the French countryside.
	Bon Voyage! France Family River Cruise (Tauck)	8 Days	$5990	Dates & Tour Info	Get a Quote
Bon Voyage! France Family River Cruise Feel inspired... as you and your family stand on the top deck of ms Emerald with Provençal landscapes before you… in Paris, where the streets are paved in history… along the cobblestone streets of medieval Viviers… together. The best way to experience French joie de vivre is to do what the locals do... take a fast train to Lyon... board a boat for a River Rhône cruise... discover the art of making chocolat... have lunch at a private ranch in Provence with French cowboys... paint like van Gogh in Arles (using chocolate instead of oils!)... walk on a triple-decker Roman bridge in Avignon... play pétanque in Viviers...
	Bordeaux, the Dordogne & Biarritz (Tauck)	10 Days	$9490	Dates & Tour Info	Get a Quote
Bordeaux, the Dordogne & Biarritz From elegant Bordeaux and the vineyard-covered hills of Saint-Émilion to the prehistoric landscapes of the Dordogne and the Atlantic beauty of Basque-inspired Biarritz, the cultural riches of southwestern France unfold through historic villages, celebrated cuisine, and ever-changing scenery shaped by centuries of tradition. Along quiet riverbanks, beneath limestone cliffs, and beside rolling vineyards, discover a region where daily life moves at a gentler rhythm and every landscape tells a story. Explore Bordeaux's grand boulevards and immersive wine culture at La Cité du Vin before venturing into the countryside of medieval Saint-Émilion, where cobbled streets and vineyard views reveal the enduring heritage of French winemaking. In the Dordogne, storybook villages, hilltop castles, and traces of prehistoric life create one of France's most evocative regions. Enjoy early access to Château de Beynac overlooking the Dordogne River, a private visit to Lascaux IV with its extraordinary cave art recreations, and an exclusive dinner at the museum that brings the experience vividly to life. During a stay in Les Eyzies, dine at Michelin-starred Le 1862 – Les Glycines, where refined seasonal cuisine reflects the depth and character of the region. The journey continues west to the Atlantic coast, where Arcachon's seaside scenery gives way to the elegance of Biarritz and the distinct cultural traditions of the Basque Country. In Saint-Jean-de-Luz and along the coast, colorful harbors, ocean views, and a strong regional identity reveal a France both sophisticated and deeply rooted in place. From Bordeaux's wine heritage to the timeless landscapes of the Dordogne and the relaxed glamour of Biarritz, the memories made along the way are unforgettable.
	Savoring France: Paris, Lyon & Provence (Tauck)	10 Days	$6990	Dates & Tour Info	Get a Quote
Savoring France: Paris, Lyon & Provence Depart on a 7-night Rhône River cruise through vineyard-lined landscapes and historic towns, where wine is just one part of a region rich in culture, cuisine, timeless Provençal charm, and everyday moments that linger long after your cruise ends. Tauck's epicurean delights begin in Paris with a reception and dinner at Fouquet's, the celebrity hotspot on the Champs Élysées, a pastry class especially for Tauck guests at Le Cordon Bleu Paris and a food walking tour. Travel by train through the French countryside to Lyon to taste your way through Les Halles, Lyon's famed covered food market with its eye-popping vertical garden... cruise in search of culinary adventures along the Rhône... sip Beaujolais in Beaujolais... sample Provençal specialties for lunch at a private ranch in La Camargue... attend a memorable evening at the Duchy of Uzès... It's the ultimate Rhône River cruise to the soul of French haute cuisine!
	Castles & Kings: London to Paris (Tauck)	7 Days	$7390	Dates & Tour Info	Get a Quote
Castles & Kings: London to Paris History, art and royalty come to life on our landmark family trip to London and Paris. Seek clues on a London spy walk… see sights aboard a private double-decker bus… enjoy a speedboat adventure on the Thames… catch a hit play in the West End. Across the Channel, stroll through a fairy tale French palace… discover a hilltop treasure trove... and explore Paris' skyline landmark attractions. See the most coveted attractions in unforgettable ways on our London and Paris family vacation. Peer into Royal life at Windsor Castle… take no prisoners at the Tower of London… pedal through Royal Parks… catch a bird's-eye view on a private London Eye capsule… and hide away in the British Secret Service's former quarters. Then cross under the English Channel to Paris, where you'll step into 17th-century opulence at Palace of Versailles… see street artists at work in Montmartre.
	A Week In... London and Paris (Tauck)	8 Days	$7890	Dates & Tour Info	Get a Quote
A Week In... London and Paris Essential London and quintessential Paris are yours on a weeklong extravaganza whose sensory pleasures will last forever. English traditions and French fare... history and intrigue, from jeweled crowns to garden mazes to ancient alleyways... the best of two of the world's most exciting cities, London and Paris, are yours each day... Windsor Castle, Tower of London, Westminster Abbey and the British Museum... a bird's-eye view of London from the Eye, one of the world's tallest Ferris wheels... spend an afternoon having Afternoon Tea; dine at a top chef's London restaurant; and spend an unforgettable night at a West End theatre... Cross the Channel Tunnel aboard Eurostar to Paris, where the colorful street stalls of Montmartre await... revel in the awesome majesty of Versailles and attend a private farewell dinner cruise on the River Seine. Select small group departures feature a dinner presentation by Carolyn Robb, co-founder of The Royal Touch and former Executive Chef to the royal household of TRH Prince Charles and Princess Diana.
	Castles on the Rhine: Family Riverboat Adventure - Southbound (Tauck)	8 Days	$5690	Dates & Tour Info	Get a Quote
Create cherished family memories on our unforgettable Basel to Amsterdam riverboat cruise along the Rhine River between aboard ms Grace, visiting Switzerland, France, Germany and The Netherlands for an adventure unlike any other. Family travel experiences include a bicycle ride through forests and vineyards along the Rhine riverside; Swiss folklore and more in lakeside Lucerne; a ride aboard the world's steepest cogwheel train to the top of Mt. Pilatus in the Swiss Alps; exploring the fascinating ruins of hilltop Heidelberg Castle in the medieval university town of Heidelberg; learning about the Lorelei and other Rhine River legends while keeping an eye out for fairy tale castles; discovering the art treasures and historic canals of Amsterdam; an exclusive medieval dinner for Tauck guests only at Burg Satzvey, a medieval moated castle in Germany; becoming "French for a Day" with French language lessons, songs, and a chocolate tasting; and much more!
	Castles on the Rhine: Family Riverboat Adventure - Northbound (Tauck)	8 Days	$5690	Dates & Tour Info	Get a Quote
Create cherished family memories on our unforgettable Basel to Amsterdam riverboat cruise along the Rhine River, exploring Switzerland, France, Germany and The Netherlands for an adventure unlike any other. Family travel experiences include a bicycle ride through forests and vineyards along the Rhine riverside; Swiss folklore and more in lakeside Lucerne; a ride aboard the world's steepest cogwheel train to the top of Mt. Pilatus in the Swiss Alps; exploring the fascinating ruins of hilltop Heidelberg Castle in the medieval university town of Heidelberg; learning about the Lorelei and other Rhine River legends while keeping an eye out for fairy tale castles; discovering the art treasures and historic canals of Amsterdam; an exclusive medieval dinner for Tauck guests only at Burg Satzvey, a medieval moated castle in Germany; becoming "French for a Day" with French language lessons, songs, and a chocolate tasting; and much more!
	The Rhine and Moselle - Northbound (Tauck)	15 Days	$9290	Dates & Tour Info	Get a Quote
The Rhine and Moselle - Northbound So many delights are in store along the enchanting Moselle and Rhine on our 14-night cruise between Basel and Amsterdam... From the Netherlands to Switzerland, through Germany, France and Luxembourg, see the marriage of French and German culture in Strasbourg; mingle with jet setters in Baden-Baden; check out the ancient university town of Heidelberg and medieval masterpieces like Bernkastel, Trier and Cochem. Pay tribute to those who fell in the Battle of the Bulge at the Luxembourg American Cemetery and Memorial; get a true taste of Europe with regional specialties, local wines and folk traditions; and enjoy an exclusive special dinner at a castle in Germany.
	The Rhine and Moselle - Southbound (Tauck)	15 Days	$8590	Dates & Tour Info	Get a Quote
The Rhine and Moselle - Southbound So many delights are in store along the enchanting Moselle and Rhine on our 14-night cruise between Basel and Amsterdam... From the Netherlands to Switzerland, through Germany, France and Luxembourg, see the marriage of French and German culture in Strasbourg; mingle with jet setters in Baden-Baden; check out the ancient university town of Heidelberg and medieval masterpieces like Bernkastel, Trier and Cochem. Pay tribute to those who fell in the Battle of the Bulge at the Luxembourg American Cemetery and Memorial; get a true taste of Europe with regional specialties, local wines and folk traditions; and enjoy an exclusive special dinner at a castle in Germany.

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