By: Pavlus Verified Traveler on 01/05/2025

Taylor and her replacements while she was on vacation did an outstanding job for us. We appreciated the prompt attention to our inquiries and assistance when needed. Very enjoyable experience.

By: Pavlus Verified Traveler on 12/29/2024

We are very pleased with Taylor. She answers our emails and keeps us on track.

By: Pavlus Verified Traveler on 12/13/2024

Taylor is very good all went well

By: Pavlus Verified Traveler on 11/25/2024

Great customer service with Taylor

By: Pavlus Verified Traveler on 11/10/2024

Taylor Bazzoni is very smart and a great travel planner and travel agent.

By: Pavlus Verified Traveler on 11/09/2024

Heather is truly a gem.

By: Pavlus Verified Traveler on 10/24/2024

A+

By: Pavlus Verified Traveler on 10/18/2024

I continue to be a satisfied client.

By: Pavlus Verified Traveler on 10/09/2024

This was our second Viking River Cruise booked through Pavlus. The Pavlus staffer with whom we worked, Taylor Bazzoni, could not have been more helpful. She responded quickly to our every question and need. The Viking cruise itself was first-rate. The boat crew were exceptional, especially the Captain (Francois) and the service desk personnel (Frankie) and the cabin steward (Jura). The food, as on the previous tour, was absolutely wonderful, as were the shore excursions. Tour guides were wonderful, especially Stephanie, Marion, and Michael (in Paris). Two concerns: our hotel in Paris was the Hyatt Regency Paris Etoile. It was a nice hotel, but it was too far from the Left Bank and the sites there. We had previously stayed in the Buffington, which was near the Eiffel Tower. Though older, it was much more convenient. Our return flight was a one-stop from Paris through Brussels to Dulles (IAD). Brussels was a mess, and clearing customs there took almost an hour. Why not one of the many Paris (CDG) to Dulles non-stops? We definitely preferred Business Class in the Boeing 777 on the return flight on United as opposed to the AirBus on Swiss air for the trip over. Please advise as to whether a customer can make their preference known. With staff like Taylor working for Pavlus, we will continue to make our travel arrangements through you in the future.

By: Pavlus Verified Traveler on 10/07/2024

Taylor was great in helping us secure the trip. This one was pretty complicated with a lot of questions, and she was tenacious in responding (that's a good thing). I was a little unsure about who we were dealing with after the booking, rather than just Taylor, but it worked out fine and everyone was helpful. To clarify, Globus didn't do anything wrong to get the 5 rating on the vacation. They delivered as promised. It's just that we didn't find some of the experiences as fun as we thought. We'd certainly travel with Globus again... and Pavlus.

By: Pavlus Verified Traveler on 09/23/2024

Taylor has been an excellent resource. I appreciate her quick replies and helpful tips. I will continue using both Tauck and Pavlus, and recommending them to our friends.

By: Pavlus Verified Traveler on 09/16/2024

No comments needed Taylor is fast, precise, best service I have received in a long time, highly commendable

By: Pavlus Verified Traveler on 07/22/2024

I am very pleased to work with Ms Taylor, she is prompt in responding to our inquiries and always provides good info. Thank you for your business cards with my name on it! I was also impressed with the referral checks I got from your company and for sure I will spread this info to my friends.. As for the cruise, Princess does not disappoint us, a great cruise again!

By: Pavlus Verified Traveler on 06/17/2024

Taylor was great. This was the first time we'd used a travel agent (outside of one AAA WDW trip years ago). I really appreciated having your office and staff to fall back on. They were all very kind and helpful. We feel Taylor and Pavlus provided great value!

By: Pavlus Verified Traveler on 06/09/2024

Our group enjoyed their first Tauck immensely. Taylor was the utmost professional in planning our trip. It was worry-free. She is a very organized and thoughtful person. She pours her heart and soul into making the trip a fantastic experience. I, personally, am thrilled that we were assigned to Taylor. She returns calls in a timely manner, explains travel questions in an understandable way and is always patient with us. We have enjoyed our many years using Pavlus travel. We have referred many friends because of our experience. Please keep employing professionals like Taylor and we will definitely be taking more trips.

By: Pavlus Verified Traveler on 06/02/2024

Taylor was great in helping us plan our first Viking Cruise. We appreciated her quick responses to all our questions. The onboard credits provided by Pavlus definitely added a lot of value and we will use her and Pavlus as our travel agent again.

By: Pavlus Verified Traveler on 05/26/2024

Taylor is great!

By: Pavlus Verified Traveler on 05/15/2024

Absolutely loved the Viking Rhine River Cruise! They take care of everything from the moment you arrive to your departure. The included excursions were wonderful with highly capable people leading the tours. Pavlus and Taylor were crucial in helping us decide which trip was good for us! Thank you so much!

By: Pavlus Verified Traveler on 03/18/2024

It was a pleasure working with Taylor. She responded quickly to my inquiries and was very helpful in booking my cruise. I received a referral check immediately after returning from my trip.

By: Pavlus Verified Traveler on 03/10/2024

What an amazing trip! This was our first major cruise and we thought Princess was a perfect choice. Taylor was an outstanding travel agent and helped us plan the perfect excursions and package details for our cruise and island visits! We are a big fan of Pavlus Travel and are already planning our next cruise. So comforting to know we have a trusted travel partner and we are sharing Taylor/Pavlus with our family and friends! Thank you for an outstanding travel experience!

By: Pavlus Verified Traveler on 12/31/2023

Working with Taylor is easy and she is very responsive and professional.

By: Pavlus Verified Traveler on 12/28/2023

Taylor was a great help in planning for and executing our recent Tauck Trip to Jordan and Egypt!

By: Pavlus Verified Traveler on 10/04/2023

The cruise ship was very clean and the onboard amenities were well planned. We had a great time. Taylor was an excellent travel coordinator. We are looking forward to her guidance on our South Africa trip.