The Grand at Moon Palace Cancun – Palace Resorts
Five-star, luxurious accommodations, extraordinary dining options, top-shelf liquors, 24-hour room service, indulgent spas, complimentary Wi-Fi and unlimited local and long distance calls to the continental U.S. and Canada, as well as nightly and world-class entertainment.
LOCATION
- 10 mins. from Cancun International Airport
- 20 mins. from Dwtn. Cancun
Accommodation Overview
- Number of rooms: 1,304
- Grand Deluxe Garden View: 783*
- Grand Swim Up Suite: 33
- Grand Family Deluxe: 94
- Grand Presidential Suite: 202*
- Grand Presidential Suite (physically challenged): 1
- Grand Swim up Presidential Suite (king/king): 8
- Balcony: All
- Double Whirlpool tub: All
- *Rooms for the physically challenged: 13
ROOM AMMENITIES
- Double whirlpool tub
- Private bath with shower
- Balcony
- Bottle of wine upon arrival
- Seating area
- Liquor dispenser
- Minibar whit sodas, bottled water, juices, domestic, and imported beers (refreshed daily)
- In-room snacks
- Lavazza® coffee maker
- CHI® Bath amenities
- CHI® Hairdryer and straightener
- Bathroom scale (Presidential Suites)
- Bathrobes & slippers
- Iron and ironing board
- Digital safe (laptop size)
- Individually controlled A/C
- Direct dial telephone
- Smart TV
- Apple TV (Presidential Suites)
- Alarm clock with wake-up light /Radio/ iHome dock
- 24-hour room service
- Wi-Fi
- Pillow menu
- Aromatherapy menu
- Turndown service
- Beach bag
- Sanitizing kit:
- 2 face masks,
- 2 antibacterial gels
- 3 pouches of sanitizing gel
RESTAURANTS & BARS
- CARIBEÑO: Between bldg. 85 & 87, next to Caribbean pool. Caribbean Cuisine.
Breakfast: 7:00am-11:30am
Lunch: 12:30pm-4:30pm
À la carte dinner: 6:00pm-11:00pm - CIELITO LINDO Y QUERIDO (R): Downstairs of Central Lobby. Mexican Contemporary
Cusine. À la carte dinner: 6:00pm-11:00pm - CUSCO (R): Next to bldg.94 and Wedding Kiosk. Peruvian Cuisine.
Breakfast: 7:00am-11:30am
Lunch: 12:30pm-4:30pm
À la carte dinner: 6:00pm-11:00pm - HABIBI: Central Lobby. Lebanese Cuisine. Opened Mon, Wed, Fri and Sun
À la carte breakfast: 7:00am-11:00am
À la carte lunch 12:30pm-4:00pm
À la carte dinner: 6:00pm-11:00pm - JADE: Central Lobby, Asian Contemporary Cuisine.
À la carte dinner / Robata grill 5:30pm-11:00pm - JC STEAKHOUSE (R): Central Lobby, Steaks.
À la carte dinner: 5:30pm-11:00pm - LA CANTINA: Downstairs of Central Lobby. Mexican Cusine.
À la carte dinner: 6:00pm-11:00pm - LE CHÂTEAU (R): Central Lobby. Adults only. French Cuisine.
À la carte dinner 6:00pm-11:00pm - TAVOLA: Central Lobby, Italian Cuisine.
Lunch 12:00pm–5:00pm
À la carte dinner: 6:00pm-11:00pm - THE GRAND BUFFET: À la carte Breakfast: 06:30 am -11:30am
- THE GRILL: Between bldgs. 89 & 93
Snack à la carte service 11:00am-5:00pm
À la carte dinner: 6:00pm-11:00pm - BOULANGERIE: In front of the Grand Ballroom. Crepes, Ice Cream, Paninis and More.
Snack Service: 24 hours - LOS TACOS: Between bldgs. 85 & 86,
Lunch & Dinner: Autentic Mexican Tacos à la carte: 11:00am-11:00pm - SNACK SELVA: At Grand Terrace. Snack à la carte service: 11:00am-5:00pm
- SNACK WATER PARK: Lunch 11:00am – 5:00pm
- BEACH CLUB: Beach The Grand at Moon Palace. Bar & Lounge: Bar Service 10:00am-6:00pm
Snack à la carte service: 11:00am-6:00pm - LOBBY BAR: Central Lobby 9:00-1:00am
- LOUNGE BAR CARIBEÑO TERRACE: Second level 5:00pm-1:00am
- LOUNGE BAR CUSCO TERRACE: Second Level 5:00pm-1:00am
- TAPAS & VINO: Central Lobby.
Snack à la carte service: 4:00pm-11:00pm - THE LIBRARY: Speakeasy Bar. Lobby The Grand next to bowling alley 6:00pm-1:00am
- THE NINTH PIN BOWLING & BAR: Bar & Snack à la carte service: 10:00am-1:00am
- UNIQUE BAR & SNACKS ADULTS POOL: Between bldgs. 87 & 88
Bar Service: 10:00am-6:00pm. Snack à la carte service: 11:00am-5:00pm - UNIQUE NIGTH CLUB: Central Lobby. Monday, Wednesday & Friday: 10:30pm-3:00am
RESORT SERVICES
- Bell staff service
- Pool concierge
- 24-hour room service
- Complimentary Wi-Fi
- Wedding services ($)
- Beauty salon ($)
- Gift shop ($)
- Jewelry store ($)
- Doctor on call 24 hrs. ($)
- Taxi services available 24 hrs. ($)
- Dry cleaning & laundry service ($)
- Currency exchange
- Ice machines
- ATM machine
- Cribs & rollaway beds (upon request)
- Wheelchairs (upon request)
- Business center
- PCs for Internet use
- Spa boutique ($)
- Palace Vacation Planners ($)
- Complimentary self parking
- Palace Rent-A-Car ($)
- Shuttle to Moon Spa & Golf
- Golf Academy ($)
- Hotel Shops ($)
- Nanny Service ($)
FACILITIES & ENTERTAINMENT
- 9 Outdoor pools
- Caribbean pool
- Olympic pool
- Half-Moon pool
- Selva pool
- Los Tacos relaxing pool
- Unique Day Club
- Family pool
- Wellness Pool (2)
- 5 Swim-up bars
- Caribeño Swim up
- Cusco Swim up (2)
- Terraza Grand Swim up
- Wellness Swim up
- Fitness Center
- Spinning
- Yoga, Pilates, TRX
- Daily activities – animation
- Awe Spa facilities ($)
- Nightly Shows
- Theater (1,058 people)
- Sports bar
- Bowling ($)
- Beach club
- Aqua Spinning
- Playroom – Kids Experience
- Waterpark
- Aqua Play
- Mini golf
- Wave pool
- Lazy river
- ProFlow® Triple
- Slides
- Splash zone
- Bike station
- Wedding Kiosk
- Wired Lounge:10:00am-12:00pm
AWE SPA
- 76,875.8 sq. ft. – 64 Spa suites
- 42 Single treatment rooms
- 20 Double treatment rooms
- 2 Golden Suites VIPHydrotherapy facilities:
- Hot & cold plunge, steam room, sauna, sensory pool, relaxation area
MEETING FACILITIES
- Convention Center
- Lobby level:
- The Grand Ballroom: 32,075 sq.ft.; Max. Capacity: 2,090; Banquet Style
- The Crystal Ballroom: 7,801 sq.ft.; Max. Capacity: 680; Banquet Style
- Lower level:
- The Auditorium: 6,733.9 sq.ft. / Max. capacity 182
- Orion: 1,873.87 sq.ft. / Max. capacity 100
- Mercury: 1,802 sq.ft. / Max. capacity 120
- Neptune: 2,195.62 sq.ft. / Max. capacity 150
- Outdoor Areas
- Starlight Terrace 26,366.20 sq.ft.; Max. Capacity: 1,600 Banquet Style
- Sun Terrace 28,524.36 sq.ft.; Max. Capacity: 900; Banquet Style
- Cusco Terrace (Second Level) 9,150 sq.ft.;Max. Capacity: 80; Banquet Style
- Caribbean Lounge 5,274.32 sq.ft.; Max. Capacity: 200; Banquet Style
- Lobby level:
- The Grand Boardroom 1,423.53 sq.ft. / Max. Capacity: 13
ADDITIONAL FACILITIES
- Nizuc section
- Sunrise section
- Moon Spa & Golf Club
- Golf villas
PURELY PALACE
Our new Purely Le Blanc program goes beyond our already strict measures, with more than 240 preventive actions in place to ensure everyone’s health and safety.