The Grand at Moon Palace Cancun – Palace Resorts

Five-star, luxurious accommodations, extraordinary dining options, top-shelf liquors, 24-hour room service, indulgent spas, complimentary Wi-Fi and unlimited local and long distance calls to the continental U.S. and Canada, as well as nightly and world-class entertainment.

LOCATION

• 10 mins. from Cancun International Airport
• 20 mins. from Dwtn. Cancun

Accommodation Overview

• Number of rooms: 1,304
• Grand Deluxe Garden View: 783*
• Grand Swim Up Suite: 33
• Grand Family Deluxe: 94
• Grand Presidential Suite: 202*
• Grand Presidential Suite (physically challenged): 1
• Grand Swim up Presidential Suite (king/king): 8
• Balcony: All
• Double Whirlpool tub: All
• *Rooms for the physically challenged: 13

ROOM AMMENITIES

• Double whirlpool tub
• Private bath with shower
• Balcony
• Bottle of wine upon arrival
• Seating area
• Liquor dispenser
• Minibar whit sodas, bottled water, juices, domestic, and imported beers (refreshed daily)
• In-room snacks
• Lavazza® coffee maker
• CHI® Bath amenities
• CHI® Hairdryer and straightener
• Bathroom scale (Presidential Suites)
• Bathrobes & slippers
• Iron and ironing board
• Digital safe (laptop size)
• Individually controlled A/C
• Direct dial telephone
• Smart TV
• Apple TV (Presidential Suites)
• Alarm clock with wake-up light /Radio/ iHome dock
• 24-hour room service
• Wi-Fi
• Pillow menu
• Aromatherapy menu
• Turndown service
• Beach bag
• Sanitizing kit:
  • 2 face masks,
  • 2 antibacterial gels
  • 3 pouches of sanitizing gel

RESTAURANTS & BARS

• CARIBEÑO: Between bldg. 85 & 87, next to Caribbean pool. Caribbean Cuisine.
  Breakfast: 7:00am-11:30am
  Lunch: 12:30pm-4:30pm
  À la carte dinner: 6:00pm-11:00pm
• CIELITO LINDO Y QUERIDO (R): Downstairs of Central Lobby. Mexican Contemporary
  Cusine. À la carte dinner: 6:00pm-11:00pm
• CUSCO (R): Next to bldg.94 and Wedding Kiosk. Peruvian Cuisine.
  Breakfast: 7:00am-11:30am
  Lunch: 12:30pm-4:30pm
  À la carte dinner: 6:00pm-11:00pm
• HABIBI: Central Lobby. Lebanese Cuisine. Opened Mon, Wed, Fri and Sun
  À la carte breakfast: 7:00am-11:00am
  À la carte lunch 12:30pm-4:00pm
  À la carte dinner: 6:00pm-11:00pm
• JADE: Central Lobby, Asian Contemporary Cuisine.
  À la carte dinner / Robata grill 5:30pm-11:00pm
• JC STEAKHOUSE (R): Central Lobby, Steaks.
  À la carte dinner: 5:30pm-11:00pm
• LA CANTINA: Downstairs of Central Lobby. Mexican Cusine.
  À la carte dinner: 6:00pm-11:00pm
• LE CHÂTEAU (R): Central Lobby. Adults only. French Cuisine.
  À la carte dinner 6:00pm-11:00pm
• TAVOLA: Central Lobby, Italian Cuisine.
  Lunch 12:00pm–5:00pm
  À la carte dinner: 6:00pm-11:00pm
• THE GRAND BUFFET: À la carte Breakfast: 06:30 am -11:30am
• THE GRILL: Between bldgs. 89 & 93
  Snack à la carte service 11:00am-5:00pm
  À la carte dinner: 6:00pm-11:00pm
• BOULANGERIE: In front of the Grand Ballroom. Crepes, Ice Cream, Paninis and More.
  Snack Service: 24 hours
• LOS TACOS: Between bldgs. 85 & 86,
  Lunch & Dinner: Autentic Mexican Tacos à la carte: 11:00am-11:00pm
• SNACK SELVA: At Grand Terrace. Snack à la carte service: 11:00am-5:00pm
• SNACK WATER PARK: Lunch 11:00am – 5:00pm
• BEACH CLUB: Beach The Grand at Moon Palace. Bar & Lounge: Bar Service 10:00am-6:00pm
  Snack à la carte service: 11:00am-6:00pm
• LOBBY BAR: Central Lobby 9:00-1:00am
• LOUNGE BAR CARIBEÑO TERRACE: Second level 5:00pm-1:00am
• LOUNGE BAR CUSCO TERRACE: Second Level 5:00pm-1:00am
• TAPAS & VINO: Central Lobby.
  Snack à la carte service: 4:00pm-11:00pm
• THE LIBRARY: Speakeasy Bar. Lobby The Grand next to bowling alley 6:00pm-1:00am
• THE NINTH PIN BOWLING & BAR: Bar & Snack à la carte service: 10:00am-1:00am
• UNIQUE BAR & SNACKS ADULTS POOL: Between bldgs. 87 & 88
  Bar Service: 10:00am-6:00pm. Snack à la carte service: 11:00am-5:00pm
• UNIQUE NIGTH CLUB: Central Lobby. Monday, Wednesday & Friday: 10:30pm-3:00am

RESORT SERVICES

• Bell staff service
• Pool concierge
• 24-hour room service
• Complimentary Wi-Fi
• Wedding services ($)
• Beauty salon ($)
• Gift shop ($)
• Jewelry store ($)
• Doctor on call 24 hrs. ($)
• Taxi services available 24 hrs. ($)
• Dry cleaning & laundry service ($)
• Currency exchange
• Ice machines
• ATM machine
• Cribs & rollaway beds (upon request)
• Wheelchairs (upon request)
• Business center
• PCs for Internet use
• Spa boutique ($)
• Palace Vacation Planners ($)
• Complimentary self parking
• Palace Rent-A-Car ($)
• Shuttle to Moon Spa & Golf
• Golf Academy ($)
• Hotel Shops ($)
• Nanny Service ($)

FACILITIES & ENTERTAINMENT

• 9 Outdoor pools
  • Caribbean pool
  • Olympic pool
  • Half-Moon pool
  • Selva pool
  • Los Tacos relaxing pool
  • Unique Day Club
  • Family pool
  • Wellness Pool (2)
• 5 Swim-up bars
  • Caribeño Swim up
  • Cusco Swim up (2)
  • Terraza Grand Swim up
  • Wellness Swim up
• Fitness Center
• Spinning
• Yoga, Pilates, TRX
• Daily activities – animation
• Awe Spa facilities ($)
• Nightly Shows
• Theater (1,058 people)
• Sports bar
• Bowling ($)
• Beach club
• Aqua Spinning
• Playroom – Kids Experience
• Waterpark
• Aqua Play
• Mini golf
• Wave pool
• Lazy river
• ProFlow® Triple
• Slides
• Splash zone
• Bike station
• Wedding Kiosk
• Wired Lounge:10:00am-12:00pm

AWE SPA

• 76,875.8 sq. ft. – 64 Spa suites
• 42 Single treatment rooms
• 20 Double treatment rooms
• 2 Golden Suites VIPHydrotherapy facilities:
• Hot & cold plunge, steam room, sauna, sensory pool, relaxation area

MEETING FACILITIES

• Convention Center
  • Lobby level:
    • The Grand Ballroom: 32,075 sq.ft.; Max. Capacity: 2,090; Banquet Style
    • The Crystal Ballroom: 7,801 sq.ft.; Max. Capacity: 680; Banquet Style
  • Lower level:
    • The Auditorium: 6,733.9 sq.ft. / Max. capacity 182
    • Orion: 1,873.87 sq.ft. / Max. capacity 100
    • Mercury: 1,802 sq.ft. / Max. capacity 120
    • Neptune: 2,195.62 sq.ft. / Max. capacity 150
  • Outdoor Areas
    • Starlight Terrace 26,366.20 sq.ft.; Max. Capacity: 1,600 Banquet Style
    • Sun Terrace 28,524.36 sq.ft.; Max. Capacity: 900; Banquet Style
    • Cusco Terrace (Second Level) 9,150 sq.ft.;Max. Capacity: 80; Banquet Style
    • Caribbean Lounge 5,274.32 sq.ft.; Max. Capacity: 200; Banquet Style
• The Grand Boardroom 1,423.53 sq.ft. / Max. Capacity: 13

ADDITIONAL FACILITIES

• Nizuc section
• Sunrise section
• Moon Spa & Golf Club
• Golf villas

PURELY PALACE

Our new Purely Le Blanc program goes beyond our already strict measures, with more than 240 preventive actions in place to ensure everyone’s health and safety.