Uniworld Cancellation Policy:
We hope nothing will come between you and your Uniworld vacation. Should you need to cancel your booking or any portion of it, your cancellation must be received in writing. It will be effective on the date of receipt. These cancellation fees are in addition to any cancellation fees that might be levied by your travel agent. There is no refund for unused services or for unused portions of the trip.
If you purchased a travel protection plan from Uniworld, you are eligible for a refund of your plan cost during the free look period, which is 10 days from the time you purchase the plan, provided: you are within 10 days of plan purchase, you have not started your trip, and you have not filed a claim. For complete details and descriptions of Uniworld travel protection plans please visit Travel Protection on Uniworld.com.
Cruise/Tour Cancellation Charges, per person and based upon the date of cancellation, are as follows:
Rivers Of The World bookings: For cancellation 120 days or more prior to departure the cancellation charge is $2,000 per person. For cancellations less then 120 days from departure please refer to the above schedule.
Deposit Protection program—5 Year Guarantee: Should your plans change and you cancel your booking one hundred and twenty (120) days or more prior to your cruise/tour start date, you will receive a credit of $200 per person, valid for up to five years from date of cancellation. This credit cannot be used as a deposit or insurance payment for a future booking and can only be used as a credit (no cash value). Only one credit per person can be applied to each cruise or cruise/tour booked, and is combinable with all current Uniworld promotions.
Revision Fee: A fee of $50 per person, per transaction, will be charged for any revision made to the reservation unless the change increases the value of the booking. A passenger name change and cruise/tour date change will be treated as a cancellation subject to our cancellation policy, and a new reservation must be made. Any revision to a booking may result in the loss of a confirmed airline reservation, Uniworld change fees (refer to the Air Travel change fees section for details), increased airfare, and any charges levied by the airlines, which will be payable by the passenger.
Air Cancellations: If you, as the Passenger cancel your air within 24 hours of booking you will receive a full refund of the amount paid for the airfare. After the first 24 hours, if you, as the Passenger, choose to cancel your air arrangements one hundred and twenty (120) days or more before departure, your air deposit will be non-refundable. If you choose to cancel your air one hundred and nineteen (119) days prior to departure or less, the full price of your air is non-refundable.
