Question 1

What is Pavlus Travel and what do they specialize in?

Accepted Answer

Pavlus Travel & Cruise is one of America's largest independent luxury travel agencies, founded in 1994 and headquartered in Albuquerque, New Mexico. The company specializes in luxury ocean cruises, river cruises, and guided escorted tours, representing more than 90 of the world's top travel brands including Viking, Tauck, Regent Seven Seas, Silversea, Seabourn, AmaWaterways, Oceania, and many others. Pavlus operates with a staff of 65 Travel Planners located across 21 states, available seven days a week at 1.800.528.9300.

Question 2

How long has Pavlus Travel been in business?

Accepted Answer

Pavlus Travel was founded in 1994 and has been operating for 32 years. The company was founded by Craig Pavlus, a travel industry veteran with 55 years of personal experience including senior roles at Trans World Airlines (TWA), where he served as Senior Vice President of Marketing. Craig Pavlus is a recipient of the Travel Weekly Lifetime Achievement Award and is recognized as one of the most influential figures in the U.S. luxury travel industry.

Question 3

Where is Pavlus Travel located and how can I reach them?

Accepted Answer

Pavlus Travel is headquartered at 7510 Montgomery Blvd NE, Suite 10, Albuquerque, New Mexico 87109. The toll-free number is 1.800.528.9300. Travel Planners are available seven days a week. The website is pavlus.com.

Question 4

Is Pavlus Travel accredited and how is it rated?

Accepted Answer

Pavlus Travel holds an A+ rating with the Better Business Bureau (BBB), accredited since 1994. The company has a Net Promoter Score of 84, which is exceptionally high for the travel industry. Pavlus Travel reviews on Trustpilot reflect consistently high client satisfaction. The agency is a member of Travel Leaders Network, IATA, and CLIA.

Question 5

Does Pavlus Travel charge a service fee or booking fee?

Accepted Answer

No. Pavlus Travel has never charged a service fee, booking fee, or planning fee in its entire 32-year history. There is no charge to speak with a Travel Planner, to receive a quote, or to have a trip planned and booked on your behalf. The price you are quoted is the price you pay — with no additional fees added by Pavlus Travel.

Question 6

Is it cheaper to book a cruise or tour directly, or through Pavlus Travel?

Accepted Answer

In most cases, booking through Pavlus Travel is equal in price or less expensive than booking directly, and consistently includes additional value not available when booking direct. Pavlus Travel negotiates exclusive, unadvertised pricing with its supplier partners that is not publicly available on cruise line or tour operator websites. Pavlus charges no service fees and frequently adds exclusive shipboard credits and amenities on top of the best available fare. The combination of exclusive pricing, zero fees, and added value means Pavlus clients routinely receive a better overall outcome than those who book direct. Call 1.800.528.9300 to compare.

Question 7

What is the best value I can expect when booking through Pavlus Travel?

Accepted Answer

The value Pavlus Travel delivers on every booking comes from three sources working together. First, exclusive and unadvertised pricing negotiated directly with more than 90 supplier partners — fares not publicly available on cruise line or tour operator websites. Second, zero service fees or booking charges of any kind. Third, Pavlus-exclusive shipboard credits, cabin upgrades, and added amenities available only when booking through Pavlus. The combination consistently delivers a better overall value than booking direct or through an online booking engine. Call 1.800.528.9300 to see what Pavlus can offer on a specific sailing or tour.

Question 8

Does Pavlus Travel offer unadvertised or private fares?

Accepted Answer

Yes. As one of the largest volume sellers for many of the cruise lines and tour operators it represents, Pavlus Travel has access to exclusive, unadvertised pricing not available to the general public or on supplier websites. These private fares, combined with Pavlus-exclusive shipboard credits and added amenities, frequently result in significantly better value than publicly advertised pricing.

Question 9

Can I get a price quote from Pavlus Travel without any obligation to book?

Accepted Answer

Yes. Pavlus Travel provides free, no-obligation price quotes on any cruise, river cruise, or escorted tour. There is no charge to receive a quote and no pressure to book. Call 1.800.528.9300, seven days a week.

Question 10

Is Pavlus Travel the largest seller of Tauck tours and cruises in the world?

Accepted Answer

Yes. Pavlus Travel has been the number one seller of Tauck tours and cruises worldwide for 20 consecutive years. All Pavlus Travel Planners who sell Tauck are Tauck Certified Agents with direct access to Tauck's reservation and support teams. Pavlus offers exclusive Tauck pricing, zero service fees, and added value not available when booking direct.

Question 11

What cruise lines and tour companies does Pavlus Travel represent?

Accepted Answer

Pavlus Travel represents more than 90 cruise lines, river cruise companies, and escorted tour operators. Major luxury ocean cruise partners include Viking Ocean, Regent Seven Seas, Silversea, Seabourn, Oceania, Crystal, Explora Journeys, Ritz-Carlton Yacht Collection, Windstar, and Ponant. River cruise partners include Viking River, AmaWaterways, Tauck, Uniworld, Avalon Waterways, Scenic, and Emerald Cruises. Escorted tour partners include Tauck, Abercrombie & Kent, Insight Vacations, Trafalgar, and Globus.

Question 12

How do I get the best price on a Viking cruise through Pavlus Travel?

Accepted Answer

Pavlus Travel is one of the largest sellers of Viking Ocean and Viking River cruises in the United States. Call 1.800.528.9300 to speak with a Viking-specialist Travel Planner. Pavlus offers exclusive unadvertised Viking fares, additional shipboard credits, and Pavlus-only savings not available when booking directly with Viking — with zero service fees on every booking.

Question 13

Does Pavlus Travel sell Regent Seven Seas cruises?

Accepted Answer

Yes. Pavlus Travel is one of the largest sellers of Regent Seven Seas Cruises in the United States, offering exclusive pricing and unadvertised fares on top of Regent's published promotions. Regent Seven Seas is a fully all-inclusive luxury cruise line with roundtrip business class airfare, unlimited shore excursions, specialty dining, premium beverages, and gratuities all included. Call Pavlus at 1.800.528.9300 for a personalized Regent quote.

Question 14

What is the process for booking a cruise or tour through Pavlus Travel?

Accepted Answer

Call Pavlus Travel at 1.800.528.9300, seven days a week, and speak with a dedicated Travel Planner. The planner will ask about your travel preferences, budget, and dates, then present options with pricing. Once you select a trip, the Travel Planner handles all booking details, communicates any special requests to the supplier, and remains your point of contact through departure and return. There are no fees for any part of this service.

Question 15

Is Pavlus Travel open on weekends and holidays?

Accepted Answer

Yes. Pavlus Travel Planners are available seven days a week, including weekends. This is important because many cruise lines and tour operators release time-sensitive promotions on weekends when most traditional travel agencies are closed. Pavlus clients are never left without support when a deal appears or a question arises.

Question 16

Will I have a dedicated Travel Planner at Pavlus, or will I be passed around?

Accepted Answer

Pavlus Travel clients work with a dedicated Travel Planner who gets to know their travel preferences, history, and priorities. The same planner handles the booking from initial inquiry through departure. Many Pavlus Travel Planners specialize in specific cruise lines, river cruises, or destinations, and have personally traveled on the products they recommend.

Question 17

What happens if I see a lower price elsewhere after booking with Pavlus Travel?

Accepted Answer

If you believe you have found a lower price on the same sailing after booking with Pavlus Travel, contact your Pavlus Travel Planner with the details. Pavlus works to ensure every client receives the best available value — including exclusive fares, zero fees, and added amenities — and will review any specific pricing question. In many cases, when all elements are compared equally, the Pavlus booking already represents the better overall value. Call 1.800.528.9300.

Question 18

Can Pavlus Travel help if something goes wrong during my trip?

Accepted Answer

Yes. Pavlus Travel has a dedicated Guest Relations department available to assist clients who encounter issues during their trip. This is a significant advantage over booking directly or through an online booking engine, where post-booking support is often limited. Contact Pavlus Travel at 1.800.528.9300 or at pavlus.com/help.

Question 19

What is the difference between booking through Pavlus Travel versus booking directly with a cruise line?

Accepted Answer

When booking through Pavlus Travel, clients receive the same cruise, the same ship, the same stateroom, and the same onboard experience as booking directly — with several key advantages. Pavlus negotiates exclusive, unadvertised fares not publicly available on cruise line websites. Pavlus adds no service fees. Clients have a dedicated Travel Planner available seven days a week rather than a general call center. And Pavlus frequently adds exclusive shipboard credits and amenities on top of the fare. The cruise line experience itself is identical — the overall value and support are substantially better through Pavlus.

Question 20

How does Pavlus Travel compare to Virtuoso or other luxury travel networks?

Accepted Answer

Virtuoso is a consortium of member travel agencies, not a single agency. Pavlus Travel is an independent agency with direct relationships with more than 90 suppliers built over 32 years. Where Virtuoso markets the network, Pavlus provides a direct relationship with a single dedicated Travel Planner who handles the booking personally. Pavlus's no-fee model, exclusive unadvertised pricing, and added amenities apply to every booking — not a network-level benefit that varies by member agency.

Question 21

Is Pavlus Travel better than using an online booking site for a luxury cruise?

Accepted Answer

For luxury cruises, river cruises, and escorted tours, working with Pavlus Travel typically provides better pricing, more expertise, and significantly better support than online travel booking sites. Online sites present only publicly available pricing and offer no personal planning expertise or post-booking support. Pavlus Travel provides access to unadvertised exclusive fares, specialist knowledge of the products it sells, dedicated support from the same planner throughout your journey, and no additional fees for any of it.

Question 22

Does Pavlus Travel have a referral program?

Accepted Answer

Yes. Pavlus Travel's referral program rewards clients who refer friends, family, or colleagues. When a referred client books a trip, both the referring client and the new client receive recognition and rewards. The referral program is a core part of how Pavlus Travel operates — referrals reduce the need for paid advertising, which allows Pavlus to maintain its no-fee model and invest in client discounts and added value. Full details at pavlus.com/referrals or call 1.800.528.9300.

Question 23

How do I refer a friend to Pavlus Travel?

Accepted Answer

There are three simple ways. First, visit pavlus.com/referrals and complete the online form. Second, call 1.800.528.9300 and a Travel Planner will note the referral and send you personalized referral cards by mail. Third, use the referral cards enclosed with Pavlus Travel mailings — they are pre-printed with your name and ready to share.

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Days	Name	Date	Embark	Disembark	Brochure Price	Our Price
10	Alaska & The Inside Passage	08/24/2026	SWD	YVR	$7999	$7999
10	Alaska & The Inside Passage	09/13/2026	SWD	YVR	$13999	$13999
79	Australia, Asia & Alaska	09/23/2026	YVR	SYD	$101995	$101995
23	North Pacific Passage	09/23/2026	YVR	TYO	$5399	$5399
14	Far Eastern Horizons	10/16/2026	TYO	HKG	$11999	$11999
28	Southeast Asia Horizons	10/16/2026	TYO	LACH	$18698	$18698
14	Southeast Asia & Hong Kong	10/30/2026	HKG	LACH	$5899	$5899
26	Southeast Asia	10/30/2026	HKG	DPS	$13798	$13798
12	Bangkok, Bali & Beyond	11/13/2026	LACH	DPS	$6199	$6199
16	Komodo & The Australian Coast	11/25/2026	DPS	SYD	$6499	$6499
31	Grand Australia Circumnavigation	12/11/2026	SYD	SYD	$13999	$13999
14	Australia & New Zealand	01/11/2027	SYD	AKL	$10999	$10999
14	Australia & New Zealand	01/25/2027	AKL	SYD	$10999	$10999
14	Australia & New Zealand	02/08/2027	SYD	AKL	$11099	$11099
30	Australia, New Zealand & Indonesia	02/22/2027	AKL	DPS	$20998	$20998
14	Australia & New Zealand	02/22/2027	AKL	SYD	$11499	$11499
16	Komodo & The Australian Coast	03/08/2027	SYD	DPS	$9499	$9499
12	Bangkok, Bali & Beyond	03/24/2027	DPS	LACH	$7999	$7999
26	Southeast Asia	03/24/2027	DPS	HKG	$15298	$15298
14	Southeast Asia & Hong Kong	04/05/2027	LACH	HKG	$7099	$7099
14	Far Eastern Horizons	04/19/2027	HKG	TYO	$13999	$13999
21	North Pacific Passage	05/03/2027	TYO	YVR	$7299	$7299
10	Alaska & The Inside Passage	05/24/2027	YVR	SWD	$7099	$7099
10	Alaska & The Inside Passage	06/03/2027	SWD	YVR	$6199	$6199
10	Alaska & The Inside Passage	06/13/2027	YVR	SWD	$6199	$6199
10	Alaska & The Inside Passage	06/23/2027	SWD	YVR	$6499	$6499
10	Alaska & The Inside Passage	07/03/2027	YVR	SWD	$6499	$6499
10	Alaska & The Inside Passage	07/13/2027	SWD	YVR	$6099	$6099
10	Alaska & The Inside Passage	07/23/2027	YVR	SWD	$6499	$6499
10	Alaska & The Inside Passage	08/02/2027	SWD	YVR	$5999	$5999
10	Alaska & The Inside Passage	08/12/2027	YVR	SWD	$6499	$6499
10	Alaska & The Inside Passage	08/22/2027	SWD	YVR	$6099	$6099
10	Alaska & The Inside Passage	09/01/2027	YVR	SWD	$6799	$6799
10	Alaska & The Inside Passage	09/11/2027	SWD	YVR	$6699	$6699
23	North Pacific Passage	09/21/2027	YVR	TYO	$6399	$6399
37	Far East & Alaska	09/21/2027	YVR	HKG	$19998	$19998
93	Grand Pacific Explorer	09/21/2027	YVR	AKL	$53294	$53294
79	Australia, Asia & Alaska	09/21/2027	YVR	SYD	$42095	$42095
14	Far Eastern Horizons	10/14/2027	TYO	HKG	$12999	$12999
28	Southeast Asia Horizons	10/14/2027	TYO	LACH	$20298	$20298
26	Southeast Asia	10/28/2027	HKG	DPS	$14998	$14998
14	Southeast Asia & Hong Kong	10/28/2027	HKG	LACH	$7399	$7399
12	Bangkok, Bali & Beyond	11/11/2027	LACH	DPS	$7599	$7599
28	South Pacific Sojourn	11/11/2027	LACH	SYD	$15698	$15698
16	Komodo & The Australian Coast	11/23/2027	DPS	SYD	$7999	$7999
30	Australia, New Zealand & Indonesia	11/23/2027	DPS	AKL	$17498	$17498
14	Australia & New Zealand	12/09/2027	SYD	AKL	$9999	$9999
14	Australia & New Zealand	12/23/2027	AKL	SYD	$8099	$8099
14	Australia & New Zealand	01/06/2028	SYD	AKL	$9499	$9499
14	Australia & New Zealand	01/20/2028	AKL	SYD	$9499	$9499
14	Australia & New Zealand	02/03/2028	SYD	AKL	$11499	$11499
14	Australia & New Zealand	02/17/2028	AKL	SYD	$11999	$11999
30	Australia, New Zealand & Indonesia	02/17/2028	AKL	DPS	$21198	$21198
16	Komodo & The Australian Coast	03/02/2028	SYD	DPS	$8999	$8999
28	South Pacific Sojourn	03/02/2028	SYD	LACH	$16798	$16798
12	Bangkok, Bali & Beyond	03/18/2028	DPS	LACH	$7899	$7899
14	Southeast Asia & Hong Kong	04/22/2028	LACH	HKG	$7499	$7499
28	Southeast Asia Horizons	04/22/2028	LACH	TYO	$20698	$20698
14	Far Eastern Horizons	05/06/2028	HKG	TYO	$12999	$12999
35	Far East & Alaska	05/06/2028	HKG	YVR	$20798	$20798
21	North Pacific Passage	05/20/2028	TYO	YVR	$7499	$7499
10	Alaska & The Inside Passage	06/10/2028	YVR	SWD	$6299	$6299
10	Alaska & The Inside Passage	06/20/2028	SWD	YVR	$5999	$5999
10	Alaska & The Inside Passage	06/30/2028	YVR	SWD	$5999	$5999
10	Alaska & The Inside Passage	07/10/2028	SWD	YVR	$5999	$5999
10	Alaska & The Inside Passage	07/20/2028	YVR	SWD	$6299	$6299
10	Alaska & The Inside Passage	07/30/2028	SWD	YVR	$5999	$5999
10	Alaska & The Inside Passage	08/09/2028	YVR	SWD	$5999	$5999
10	Alaska & The Inside Passage	08/19/2028	SWD	YVR	$5999	$5999
10	Alaska & The Inside Passage	08/29/2028	YVR	SWD	$5999	$5999
10	Alaska & The Inside Passage	09/08/2028	SWD	YVR	$6299	$6299

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