Windstar Recent Press Releases

DATE : May 29, 2020

Windstar Cruises Announces New 2021 Small Ship Cruise Schedule

“Save Now & Sail Later” Offer Begins May 29, 2020

SEATTLE, WA, May 29, 2020 – Small ship cruise operator Windstar Cruises releases a new schedule of cruises for its fleet of six yachts in 2021 and launches the “Save Now & Sail Later” offer to celebrate. With three Star Class yachts emerging in 2020 and 2021 from a major transformation and “stretch” in Italy, new schedules affect the three yachts.

“We’ve made changes to our 2021 cruise schedule to accommodate new launch dates of the Star Class yachts and a desire for more sailings from U.S. and Caribbean ports,” said Xanterra and Windstar Cruises CEO Andrew Todd. “And though bookings are ahead of where they were at this time last year, we want to offer the best deal we can to travelers ready to cruise in 2021.”

The “Save Now & Sail Later” One Week Sale is open from May 29-June 4 and features a variety of cruises in 2021 with rates starting at $1,299 per guest based on double occupancy. In addition to reduced prices on select itineraries (as well as cruise tours with overland

components) in the Mediterranean, Northern Europe, Tahiti, Caribbean, Alaska, U.S. Coastals, Canada, Asia, Mexico and Panama/Costa Rica, guests can receive up to $1,000 in shipboard credit per stateroom. See more details below.
Fresh from a major transformation adding suites and amenities on board, 312-guest Star Breeze begins sailing October 27, 2020. Her new schedule includes four cruises in the Mediterranean before she heads to the Caribbean to sail among the islands from late December 2020 to March 2021. Weeklong cruises on two itineraries sail roundtrip from San Juan, Puerto Rico for convenient U.S. flight arrangements.

In late April, the yacht sails two new Central American cruises departing from Miami – a first for the cruise line – before beginning to make its way north along the coast cruising new itineraries in Costa Rica and Panama, Mexico, and along the West Coast to Vancouver, B.C. where she begins her summer of cruising in Southeast Alaska. In September, Star Breeze sails for Asia and then on to her first season in Australia and New Zealand in December 2021.

312-guest Star Legend is scheduled to emerge from renovations in March 2021 and will sail in the Mediterranean, Northern Europe and Central America.

312-guest Star Pride leaves the shipyard in June 2021 and begins sailing in July in Northern Europe, Iceland, Greenland and Canada. On October 23, 2021, she departs New York City for San Juan, Puerto Rico and Caribbean island itineraries.

148-guest Wind Spirit will be the first yacht to resume sailing on September 3, 2020 in Tahiti after Windstar suspended operations due to the ongoing impact of the coronavirus COVID-19 pandemic. Wind Spirit sails seven, 10-, and 11-day cruises year-round in Tahiti with convenient eight-hour non-stop flights from Los Angeles. Windstar offers an all-inclusive air, cruise and hotel package with cruises in French Polynesia.

342-guest Wind Surf resumes sailing in the Caribbean on November 29, 2020, where she sails until an April ocean crossing takes her to the Mediterranean for the rest of the year.

148-guest Wind Star begins sailing on January 23, 2021 in Costa Rica and Panama, and then heads to the Mediterranean and Greek Islands.

Windstar’s Travel Assurance Booking Policy allows travelers to cancel their cruise up to 15 days prior to departure and receive a 100 percent future cruise credit based on money paid on the booking to be used on all sailings through December 31, 2021.

The health and well-being of guests, crew, land-based employees and people in the communities visited is always a top priority. During this temporary pause in operations, Windstar’s staff is reviewing and updating its health and safety practices including enhanced sanitation protocols, health screenings, additional medical staff on board, expanded dining times with outdoor dining, and crew training.

Re: the “Save Now & Sail Later” shipboard credit (SBC), details are as follows:

  • Guests cruising on voyages 14 days or more in a premium suite (Owners Suites, Classic Suites, Wind Surf Suites, Bridge Suites) will receive a $1,000 per stateroom SBC ($500 per guest)
  • Guests cruising on voyages under 14 days in a premium suite (Owners Suites, Classic Suites, Wind Surf Suites, Bridge Suites) will receive a $400 per stateroom SBC ($200 per guest)
  • Guests cruising on voyages 14 days or over in any other category will receive a $400 per stateroom SBC ($200 per guest)
  • Guests cruising on voyages under 14 days in any other category will receive a $200 per stateroom SBC ($100 per guest).Sample itineraries include:
  • Dreams of Tahiti – a seven-day voyage on a graceful sailing ship in the South Pacific, with rates starting from $1,399 per guest. There are 24 dates to choose from as part of the sale.
  • Costa Rica & the Panama Canal – a seven-day journey full of natural and man-made wonders, with rates starting from $1,499 per guest. There are five departure dates to choose from as part of the sale.
  • Yachtsman’s Caribbean – a six- or seven-day cruise to hidden coves and tiny harbors typically only private yachts frequent, with rates from $1,399 per guest. There are five different dates to choose from as part of this sale, plus a variety of similar Caribbean itineraries.Windstar operates a fleet of six small yachts carrying from 148 to 342 guests and is known for visiting small ports and hidden harbors around the world.

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Sarah Scoltock, Windstar Cruises / sarah.scoltock@windstarcruises.com

Sally Spaulding, Percepture Public Relations / sspaulding@percepture.com

About Windstar Cruises

Windstar Cruises operates a fleet of six boutique all-suite and sailing yachts carrying 148-342 guests. Small ship cruises sail throughout Europe, the Caribbean, Costa Rica and the Panama Canal, Asia, Alaska and British Columbia, Canada and New England, Tahiti and the South Pacific, Mexico and U.S. Coastal, Australia and New Zealand. Windstar launched the $250 Million Star Plus Initiative to transform three Star Class ships with new suites, restaurants, and a world-class spa and fitness center. The award-winning line is known for immersive experiences, destination authenticity, port-intensive itineraries, exceptional service, and an innovative culinary program as the Official Cruise Line of the James Beard Foundation. Windstar Cruises is a part of Xanterra Travel Collection, an award-winning, globally diversified travel company offering once in a lifetime experiences in some of the most beautiful and iconic places on earth. To learn more about authentic small ship cruising with Windstar, visit www.windstarcruises.com.

DATE : May 19, 2020

Small Ship Cruise Operator Windstar Cruises Plans to Resume Cruising in September 2020

Wind Spirit returns to cruising in Tahiti first, followed by other yachts later in 2020/2021

SEATTLE, WA, May 19, 2020 – Small ship cruise operator Windstar Cruises announced today the 148-guest Wind Spirit will be its first yacht to resume sailing after suspending operations further due to the ongoing impact of the coronavirus COVID-19 pandemic. Wind Spirit will resume sailing in Tahiti with its first cruise departing on September 3, 2020.

“We have taken extraordinary measures to operate our yachts safely,” said Xanterra and Windstar Cruises CEO Andrew Todd. “While we look forward to welcoming guests aboard again, we believe this further suspension of operations is the responsible action to take. We have laid plans for a resumption of small ship cruising beginning in September.”

148-guest Wind Spirit: Resumes sailing September 3, 2020 in Tahiti on previously scheduled itineraries.

342-guest Wind Surf: Returns November 29, 2020 sailing in the Caribbean on previously scheduled itineraries before heading to the Mediterranean in April 2021.

148-guest Wind Star: Resumes sailing January 16, 2021 with Costa Rica and Panama Canal sailings and then heads to the Mediterranean in April 2021.

Windstar’s Star class all-suite yachts are undergoing a major renovation adding additional suites, new restaurants, an expanded pool deck and other amenities. Due to the pandemic, the shipyard in Italy closed for several weeks and is now on a reduced workforce schedule to provide a safe working environment for their employees. As a result, completion of the Star class ships will be delayed.

312-guest Star Breeze: Due to the delay, sailings in Asia, New Zealand and Australia are canceled. Star Breeze will begin sailing October 27, 2020 in the Mediterranean before moving

to the Caribbean in December 2020 to pick up sailings from Star Legend and Star Pride. Then Star Breeze will offer a few new Caribbean itineraries until June when it heads to Alaska. A new 10-day Alaskan Splendors sailing was added on June 3, 2021 after which it resumes its previously scheduled Alaska itineraries.

312-guest Star Legend: Due to the delay, some sailings are canceled and others will be picked up by the Star Breeze. Star Legend begins sailing March 1, 2021 in the Mediterranean and will pick up some sailings previously scheduled for Star Pride.

312-guest Star Pride: Due to the delay, some sailings are cancelled and others will be picked up by Star Breeze. The Star Pride will begin sailing July 5, 2021 in Northern Europe.

Guests on cancelled cruises will receive a Future Cruise Credit valued at 125% of all monies paid on the booking to Windstar Cruises. Guests who prefer a refund can request their FCC be converted to a refund equal to the amount paid on the Windstar booking once they receive their FCC. Guests will have 24 months to book and embark on any available Windstar cruise using their Future Cruise Credit. Windstar Cruises will protect Travel Advisor commissions on the affected bookings following the normal policy for cancelled bookings.

Windstar’s reservations team is reviewing all affected bookings and will send a letter outlining details to guests with cancelled cruises and also to those with only a change in which Star class ship they’ll be aboard. The reservations team appreciates the patience and understanding of guests and travel advisors as they work through this process.

Windstar’s Travel Assurance Booking Policy allows travelers to cancel their cruise up to 15 days prior to departure and receive a 100 percent future cruise credit based on money paid on the booking to be used on all sailings through December 31, 2021.

The health and well-being of guests, crew, land-based employees and people in the communities visited is always a top priority. During this temporary pause in operations, Windstar’s staff is reviewing and updating its health and safety practices including enhanced sanitation protocols, health screenings, additional medical staff on board, expanded dining times with outdoor dining, and crew training.

Windstar operates a fleet of six small yachts carrying from 148 to 342 guests and is known for visiting small ports and hidden harbors around the world.

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Sarah Scoltock, Windstar Cruises / sarah.scoltock@windstarcruises.com

Sally Spaulding, Percepture Public Relations /sspaulding@percepture.com About Windstar Cruises

Media Contact:

Windstar Cruises operates a fleet of six boutique all-suite and sailing yachts carrying 148-342 guests. Small ship cruises sail throughout Europe, the Caribbean, Costa Rica and the Panama Canal, Asia, Alaska and British Columbia, Canada and New England, Tahiti and the South Pacific, Mexico and U.S. Coastal, Australia and New Zealand. Windstar launched the $250 Million Star Plus Initiative to transform three Star Class ships with new suites, restaurants, and a world-class spa and fitness center. The award-winning line is known for immersive experiences, destination authenticity, port-intensive itineraries, exceptional service, and an innovative culinary program as the Official Cruise Line of the James Beard Foundation. Windstar Cruises is a part of Xanterra Travel Collection, an award-winning, globally diversified travel company offering once in a lifetime experiences in some of the most beautiful and iconic places on earth. To learn more about authentic small ship cruising with Windstar, visit www.windstarcruises.com.

DATE : May 5, 2020

Windstar Cruises Appreciates Travel Advisors Now More than Ever

New Policy Pays Commissions on Future Cruise Credits; Favorite Agent Promotion Is Back

SEATTLE, WA, May 5, 2020 – Windstar Cruises is making a major change to its travel agent commission policy as well as announcing the return of a favorite promotion for travel advisors. Both announcements are timed to honor National Travel and Tourism Week and National Travel Advisor Day (Wednesday, May 6).

Windstar Cruises’ Travel Assurance Booking Policy already allows travelers to cancel their cruise up to 15 days prior to departure and receive a 100 percent future cruise credit to be used on all sailings through December 31, 2021. Starting immediately, however, Windstar is changing its policy to pay agent commissions on all future cruise credits, recognizing that far more cruises have been cancelled than in the past.

“Travel Advisors have always been important partners of Xanterra Travel Collection,” said Xanterra and Windstar Cruises CEO Andrew Todd. “A few years ago, Windstar Cruises introduced Star Promise – our commitment to travel advisors. In keeping with that pledge, it is important to update our policy to recognize the hard work and support of our travel advisor partners.”

In addition to the commission change, Windstar is pleased to announce the return of its most popular promotion for travel advisors – the “Sell 3, Sail Free” program, which will begin on May 18.

Travel advisors must sell three staterooms, and once fully deposited, the advisor (and a guest) sail for free on a cruise departing by April 30, 2021. Travel advisors will be confirmed 60 days out based on availability and will pay only taxes, fees, and port expenses, plus gratuities.

For more details on booking guests with Windstar, visit https://advisorhub.windstarcruises.com/.

Media Contact:

Sarah Scoltock, Windstar Cruises / sarah.scoltock@windstarcruises.com Sally Spaulding, Percepture Public Relations /sspaulding@percepture.com

About Windstar Cruises

Windstar Cruises operates a fleet of six boutique all-suite and sailing yachts carrying 148-342 guests. Small ship cruises sail throughout Europe, the Caribbean, Costa Rica and the Panama Canal, Asia, Alaska and British Columbia, Canada and New England, Tahiti and the South Pacific, Mexico and U.S. Coastal, and newly launched Australia and New Zealand cruises. Windstar has recently launched the $250 Million Star Plus Initiative to transform three Star Class ships with new suites, restaurants, and a world-class spa and fitness center. The award-winning line is known for immersive experiences, destination authenticity, port- intensive itineraries, exceptional service, and an innovative culinary program as the Official Cruise Line of the James Beard Foundation. Windstar Cruises is a part of Xanterra Travel Collection, an award-winning, globally diversified travel company offering once in a lifetime experiences in some of the most beautiful and iconic places on earth. To learn more about authentic small ship cruising with Windstar, visit www.windstarcruises.com.

DATE : March 12, 2020

Windstar Cruises Pauses Ship Operations Worldwide Due to Coronavirus Pandemic

SEATTLE, WA, March 12, 2020 – Small ship cruise operator Windstar Cruises announced today that the company will temporarily suspend operations worldwide for cruises embarking March 14 through April 30, 2020 due to the unpredictable environment surrounding the coronavirus COVID-19 pandemic.

“After much thought, we believe we are making the most responsible decision we can during this coronavirus pandemic,” said Christopher Prelog, chief operating officer of Windstar Cruises. “This worldwide pause in the operation of our fleet of small ships is an effort to curb the spread of the virus and keep our guests, crew and the communities we visit, safe and healthy. We look forward to resuming operations again on May 1 with a return to offering our 180 degrees from ordinary vacation experience.”

Windstar will temporarily suspend operations of all sailings embarking on March 14 through April 30, 2020. Cruises will begin operating again according to schedule on May 1, 2020.

Windstar Cruises regrets the cancellation of travelers’ vacations. Guests on cancelled cruises will receive the choice of a Future Cruise Credit valued at 125% of all monies paid to Windstar Cruises or a refund equal to the amount paid on the Windstar booking. Guests will have 24 months to book and embark on any available Windstar cruise using their Future Cruise Credit. Windstar Cruises will protect Travel Advisor commissions on the affected bookings.

Windstar’s reservations team is reviewing all affected bookings and will send a letter outlining details to guests and travel advisors with canceled cruises. The reservations team appreciates the patience and understanding of guests and travel advisors as they work through this process.

The staff, executives, officers and crew at Windstar Cruises look forward to hosting travelers again this spring aboard its fleet of six small yachts carrying 148 to 342 guests in scenic and cultural destinations around the world.

Media Contact:

Sarah Scoltock, Windstar Cruises / sarah.scoltock@windstarcruises.com Sally Spaulding, Percepture Public Relations /sspaulding@percepture.com René A. Mack, Percepture Public Relations / rmack@percepture.com

About Windstar Cruises

Windstar Cruises operates a fleet of six boutique small ships and motor sailing yachts carrying 148-342 guests. Small ship cruises sail throughout Europe, the Caribbean, Costa Rica and the Panama Canal, Asia, Alaska and British Columbia, Canada and New England, Tahiti and the South Pacific, Mexico and U.S. Coastal, and newly launched Australia and New Zealand cruises. Windstar has recently launched the $250 Million Star Plus Initiative to transform three Star Class ships with new suites, restaurants, and a world- class spa and fitness center. The award-winning line is known for immersive experiences, destination authenticity, port-intensive itineraries, exceptional service, and an innovative culinary program as the Official Cruise Line of the James Beard Foundation. Windstar Cruises is a part of Xanterra Travel Collection, an award-winning, globally diversified travel company offering once in a lifetime experiences in some of the most beautiful and iconic places on earth. To learn more about authentic small ship cruising with Windstar, visit www.windstarcruises.com.

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