By: Pavlus Verified Traveler on 08/01/2024

Annette is always quick to respond and problem solve if necessary.

By: Pavlus Verified Traveler on 07/22/2024

Wonderful service and care! We love Annette!!! Thank you for helping us solve our travel issues!!!!

By: Pavlus Verified Traveler on 07/22/2024

Been long time Regent travelers. Love Annette.

By: Pavlus Verified Traveler on 07/20/2024

Oceania was a line I had not been on before but had heard many good things about it. In working with Annette, I was happy to go on Nautica and to experience Oceania. We were very pleased. Annette has been very helpful, particularly as this was my first time working with her and Pavlus. The way Pavlus operates has been a breath of fresh air, and I look forward to working with Annette and Pavlus again.

By: Pavlus Verified Traveler on 06/17/2024

Annette did an outstanding job in making multiple changes to this Grand Voyage for Ida and me. Thanks for her above and beyond service

By: Pavlus Verified Traveler on 05/26/2024

We love working with Pavlus. We have referred friends who had good experiences. Annette is super, very professional

By: Pavlus Verified Traveler on 05/19/2024

We've been with Annette since 2015, and have been very satisfied with our Pavlus experience. It was great to meet Annette and Craig in person on the Explora cruise!

By: Pavlus Verified Traveler on 05/11/2024

Trip was great. Service from Annette is above expectations, as usual!!!

By: Pavlus Verified Traveler on 03/17/2024

Just want to say how much we enjoy working wiht Annette and Renee. We have referred them to several of our friends.

By: Pavlus Verified Traveler on 03/06/2024

We have been very happy with you & have recommended when possible. Annette & Renee are an outstanding team. Pavlus is lucky to have them both.

By: Pavlus Verified Traveler on 03/06/2024

Annette is great to work with!

By: Pavlus Verified Traveler on 03/05/2024

Annette is truly the best of the best as she is always there for us and returns our phone calls and gets us everything that we ask for. I cannot say enough good things about Pavlus travel. I was just telling Annette the other day that I was singing, your praise to another couple on our Regent cruise and they were bragging how great their travel agent is and we kept going back-and-forth and oddly enough we were both talking about Pavlus. We laughed until we cried. Thought you would want to hear that as you were well thought of by your customers

By: Pavlus Verified Traveler on 02/28/2024

Enjoy working with Annette.

By: Pavlus Verified Traveler on 02/05/2024

Annette was great in setting everything up. We had a great time!

By: Pavlus Verified Traveler on 01/26/2024

Your staff are wonderful to work with and very helpful in unexpected flight delays. American Airlines had mechanical problems on our flight to San Juan and Annette and Renee were great in communicating with Viking to reschedule our transfers. We look forward to our next trip with Pavlus as our travel agent.

By: Pavlus Verified Traveler on 01/12/2024

WE CAN'T THANK PVLUS ENOUGH FOR ALL THE WONDERFUL HELP AND ATTENTION WE GET WHEN PLANNING A TRIP ANNETTE IS OUR TRAVEL AGENT AND SHE IS JUST AMAZING. THERE HAS NOT BEEN ONE MIS-STEP IN ANY OF THE TRIPS SHE HAS PLANNED FOR US. I FEEL THAT IS SAYING A GREAT DEAL IN THE KIND OF SERVICE AND HELP WE GET. THANK YOU SO MUCH FOR EVERYTHING!

By: Pavlus Verified Traveler on 01/11/2024

I have already recommended Pavlus Travel, and in particular Annette, to many people. I think so highly of her. She goes above and beyond for clients.

By: Pavlus Verified Traveler on 01/10/2024

Annette always takes the time to present all of the options for my trip. Then she completes the reservations with expediency. We've been using Pavlus Travel (Annette) for over 20 years - the prices are the best!

By: Pavlus Verified Traveler on 01/09/2024

We have been using Annette since 2005 and love her service to us.

By: Pavlus Verified Traveler on 12/30/2023

Annette is the absolute best there is! I just wish I had known of her sooner, but I am glad that I found her when I did. She was highly recommended to me and now I know why.

By: Pavlus Verified Traveler on 12/29/2023

Annette and her team provided exemplary service!

By: Pavlus Verified Traveler on 12/26/2023

Your rebate was great and Annette was very responsive. Excellent customer service.

By: Pavlus Verified Traveler on 10/31/2023

Annette and her associates do an amazing job. Thanks!

By: Pavlus Verified Traveler on 10/04/2023

Annette is great. We appreciate her efficiency, responsiveness and excellent organization. She is always a pleasure to deal with. She also consistently recommends a great stateroom for our cruises. We seem to see sunsets, sunrises and land and scenic sites along the way from our private balcony. We also appreciate the extra onboard credits from Pavlus and the overall extra discount. So all and all, we would never book directly with our favorite cruise line, as long as we have Annette and Pavlus to work with.

By: Pavlus Verified Traveler on 09/29/2023

For years now, Annette has always done an excellent job with our travel plans and all those who we have traveled with. She’s a delight to work with.

By: Pavlus Verified Traveler on 09/27/2023

We had a wonderful time on our Oceania Alaska cruise. A big thanks to Annette for help in all the arrangements. And a thanks to Pavlas for the wine and fruit basket! We recommended you to several others on the cruise!

By: Pavlus Verified Traveler on 09/23/2023

Annette has been very helpful setting things up for me.

By: Pavlus Verified Traveler on 08/25/2023

Great trip… Annette did a wonderful job as usual… also helped our family members on last minute booking on same cruise. Very satisfied…

By: Pavlus Verified Traveler on 08/23/2023

My husband and I were referred to Annette and Pavlus. Annette was extremely helpful in answering our questions, getting us registered and fitting us in under a deadline, even while on her vacation. We found that to be exceptional service by Annette.

By: Pavlus Verified Traveler on 08/19/2023

You guys have been booking our trips for years and we are very happy with your services. Annette is extremely helpful and very knowledgeable.

By: Pavlus Verified Traveler on 07/26/2023

Annette, Shari and Renee took great care of our group of six travelers. I've already booked another cruise for 2024 and I'm planning to book a tour in Hawaii for 2025 with them.

By: Pavlus Verified Traveler on 07/19/2023

It was a fantastic family river cruise with Tauck Bridges. Annette was helpful as always.

By: Pavlus Verified Traveler on 07/03/2023

Annette is ALWAYS a pleasure to work with!

By: Pavlus Verified Traveler on 07/01/2023

Everything was great and Annette did a wonderful job for us.

By: Pavlus Verified Traveler on 05/27/2023

Both Travel Planner (Annette) and the Guest Relations Manager (Renee) were very friendly and helpful to guide us in booking the cruise. They were very professional and answered our repeated questions patiently and thoroughly. They made everything simple and easy and gave us peace of mind. We really appreciated their sincere help and were deeply satisfied through out the whole trip. We will definitely continue to book travel and /or refer friends with or to them again in near future.

By: Pavlus Verified Traveler on 05/19/2023

AMAWaterways Bordeaux cruise was one of the best trips I have ever taken. Annette has been for over 20 years a superb agent.

By: Pavlus Verified Traveler on 05/12/2023

Annette answered all my questions, with full knowledge. She was quick to respond to my inquires and I felt comfortable with her. We have mentioned your company service to friends.

By: Pavlus Verified Traveler on 02/16/2023

I always recommend Pavlus! Annette and other Pavlus team members are highly responsive and always do well by us.

By: Pavlus Verified Traveler on 02/12/2023

NCL Prima Lovely balcony cabins - bathrooms nice, storage closet problem Making reservations for shows and dinners difficult. Bartenders on island and pool deck overwhelmed Once a day turn day ok. Tendering rules change port to port.

By: Pavlus Verified Traveler on 02/06/2023

Love Pavlus. Have referred probably a dozen fellow cruisers to Pavlus. On just last cruise met two other couples who use and recommend Pavlus.

By: Pavlus Verified Traveler on 02/05/2023

Annette did an amazing job getting us a non-stop flight to Cape Town from Washington when Regent was offering a much less convenient combination of flights. It made all the difference in getting to South Africa rested and ready to go. Thanks!

By: Pavlus Verified Traveler on 02/03/2023

Annette and the Team always treat us as Customer #1. They certainly enhance our cruising experience!

By: Pavlus Verified Traveler on 01/12/2023

Annette is always great to work with. I have passed out her card many times.

By: Pavlus Verified Traveler on 01/03/2023

Annette is not only very knowledgeable, but always in our corner when there were problems to solve. Thank you.

By: Pavlus Verified Traveler on 12/29/2022

This was our first experience working with Annette and the Pavlus team and overall it was GREAT! Probably the most noteworthy comments are: - my learning to work and interact with a travel agency when having done all this on my own in the past. - The patience and professionalism Annette and her team, including Renee, demonstrated by being responsive and helpful on our first travel plans as well as getting 2 more on the books. When there was a challenge or question during the travel they were VERY RESPONSIVE and everything worked out just fine for us.

By: Pavlus Verified Traveler on 12/19/2022

Annette is awesome!

By: Pavlus Verified Traveler on 12/10/2022

Annette is an amazing travel planner. She’s extremely efficient and easy to work with. We will definitely book future cruises through Annette.

By: Pavlus Verified Traveler on 11/01/2022

We had a wonderful vacation. Annette was a pleasure to work with and we have referred several people to her.

By: Pavlus Verified Traveler on 10/30/2022

Pavlus Travel -- particularly Annette and her team -- have always come through for us. You're the best!

By: Pavlus Verified Traveler on 10/26/2022

Have been working with Annette for years and have referred her to friends. I will continue to do so.

By: Pavlus Verified Traveler on 10/22/2022

It was a pleasure dealing with Annette. She was always patience with us and very helpful Everything went as planned

By: Pavlus Verified Traveler on 10/10/2022

Just another great vacation with Pavlus assistance. Currently, two more in the works and more after that. Annette, as always, did a super job.

By: Pavlus Verified Traveler on 10/08/2022

Always very satisfied with Pavlus and especially Annette. The trip to Southern Italy and Sicily was everything we hoped for.

By: Pavlus Verified Traveler on 10/05/2022

Annette is the best

By: Pavlus Verified Traveler on 09/29/2022

We really enjoyed our American Cruise Lines cruise on the Columbia and Snake Rivers. As always we appreciated all of Annette and her team's assistance.

By: Pavlus Verified Traveler on 09/02/2022

Outstanding service once again- a hallmark of Annette's performance.

By: Pavlus Verified Traveler on 09/02/2022

Annette is first rate and like a dog with a bone if there are problems, like with our last cruise item. She is responsive and gets things done. Thanks, Annette!

By: Pavlus Verified Traveler on 08/28/2022

Very satisfied with Annette/Pavlus Travel. Looking forward to returning to Regent.

By: Pavlus Verified Traveler on 08/16/2022

Just another great vacation planned with Annette. Can’t go wrong here. We currently have another upcoming cruise with Annette and about to schedule another Tauck Tour with Annette.

By: Pavlus Verified Traveler on 07/17/2022

Annette continues to provide us excellent service. We also appreciate the Pavlus discounts.

By: Pavlus Verified Traveler on 07/15/2022

I greatly appreciate that the travel planner, Annette, was prompt when replying to a query. That level of service is why I would recommend Pavlus Travel.

By: Pavlus Verified Traveler on 07/09/2022

AS ALWAYS, ANNETTE AND HER TEAM ARE RESPONSIVE, KNOWLEDGEABLE, AND PATIENT! I COULD PLAN AND BOOK MOST TRIPS MYSELF THROUGH THE INTERNET BUT QUITE FRANKLY I ALWAYS FEEL I GET BETTER PRICES AND SERVICE BY LETTING PAVLUS DO THE WORK FOR ME!

By: Pavlus Verified Traveler on 07/04/2022

Annette has always done an excellent job supporting us. We will be back.

By: Pavlus Verified Traveler on 06/29/2022

We love working with Annette and the team at Pavlus. Our experiences have always been positive and the entire team is just so nice to work with. Thank you for everything that you do and we look forward to more vacation opportunities together.

By: Pavlus Verified Traveler on 06/21/2022

The tour was fabulous. Annette and Renee were very responsive to our needs and questions! Great job!

By: Pavlus Verified Traveler on 05/28/2022

As usual, Annettee did an excellent job.

By: Pavlus Verified Traveler on 05/28/2022

Annette is the best !

By: Pavlus Verified Traveler on 05/17/2022

Wonderful trip. Annette was great as always, especially since this was our third try for this river cruise.

By: Pavlus Verified Traveler on 02/24/2022

Pavlus and Annette is my travel agent of choice. Thanks Annette.

By: Pavlus Verified Traveler on 02/04/2022

This is our second cruise with Oceania since they restarted. This cruise, an Eastern Caribbean voyage had a total different feel to it. It was a great cruise and we knew going into this vacation that things would be different from our late fall transatlantic cruise. Most of our ports were cancelled and we were re-routed to ports that would accept cruise ships. Omicron was peaking at the time of our cruise and all of the Entertainment team and a few other staff were quarantined (some only as a precaution) during this cruise. It was very quiet, no music, games onboard were very minamal but the food and drinks were plentiful. Annette and Renee kept us informed before the cruise as to what port was cancelled and was always available for a question or two I may have had. Cruising 6 weeks prior I knew what to expect and how well Oceania has been dealing with the pandemic. When onboard we enjoyed the bottle of wine and lovely flowers that were gifted to us from Pavlus Travel. That is always a nice treat for us. We are very thankful that Pavlus travel was recommended to us and are very satisfied with the service we have received from Annette.

By: Pavlus Verified Traveler on 01/30/2022

Very pleased with Annette.

By: Pavlus Verified Traveler on 01/16/2022

Excellent service. Greatly appreciated.

By: Pavlus Verified Traveler on 01/12/2022

Very pleased with Pavlus and especially with Annette and Jennifer. The cruise was so-so because of all the missed ports.

By: Pavlus Verified Traveler on 01/12/2022

I receive great and up-to-the-minute service from Annette and Jenny. Keep up the good work! Best Regards, Kelvin

By: Pavlus Verified Traveler on 01/10/2022

Annette was great…as usual…. Wish things get better so we can book more cruises! Happy New Year.

By: Pavlus Verified Traveler on 01/03/2022

Regent Splendor was great!

By: Pavlus Verified Traveler on 12/28/2021

First of all, thank you for the most generous OBC. It was much appreciated. We love Silversea, and our voyage on the Silver Spirit could not have been better. We were in one of the Silver suites in the new stretched portion of the ship (Suite 1116) which we were told is similar to the Silvers on the Moon and Dawn. The layout, especially the closet, was superior to the Silvers on the Muse and possibly better than the older Silvers on the Spirit. The location was superb. There were no neighbors, the veranda was completely private, and there was no noise from the elevators. Silversea crew was wonderful as always. The food was very good, but we fear that they have increased portion size which is not necessarily good. While we do miss the Main Dining Room, we did enjoy Indochine a lot. We felt that the menu in Atlantide was limited, and having to make a choice of what type of food you wanted before dinner was not as good as just being able to walk into the MDR and make a decision. The Covid protocols were handled very well and passengers and crew adhered to them consistently. Even though we did have one passenger test positive on the transatlantic portion, it was handled very well, and we never felt at risk. We would not hesitate to travel on Silversea in the future.

By: Pavlus Verified Traveler on 12/26/2021

I was totally satisfied with Annette and her group. They are always excellent. But the Royal Caribbean cruise company was quite a disappointment. The only actual decent treatment was in the concierge lounge where the two concierges were excellent. We are used to much better service, and this is one of the reasons that we don't use RC, the only reason we did this time was a special occasion and friends were already booked on it. We had actually not been on a RC since 2011 I think a lot of the problem is so many of the crew is new, as the experienced crew had to find other employment due to COVID.

By: Pavlus Verified Traveler on 12/26/2021

Family Christmas celebration on Oasis of the Seas. Wonderful trip.

By: Pavlus Verified Traveler on 12/26/2021

We love working with Annette. Every time we have a question she is quick to get us an answer. She is very patient with us as we sometimes need to determine the class of service we want to cruise in so getting all of the facts for us is key to making our decisions and Annette always is gracious to get us those details. We look forward to 2022 and with a bit of hope we can get ‘back to normal’ soon.

By: Pavlus Verified Traveler on 12/16/2021

Annette has always been most responsive that is why I am a return customer.

By: Pavlus Verified Traveler on 12/11/2021

Always book with Pavlus!

By: Pavlus Verified Traveler on 12/11/2021

This was our second time to use Pavlus and our first trip. We will leave on the 29th for our next trip. Annette helped us with that one and she referred Sandra to us for the most recent trip. Both were excellent and very professional and efficient! We will use them again and will recommend them to our friends.

By: Pavlus Verified Traveler on 12/10/2021

First time Pavlus customer. I was referred to Annette and am very happy I was. She seamlessly took care of my cancelled cruise and rebooked a different one for us. Just back from that vacation and everything went perfect in these unpredictable times. Service was excellent and we have booked a few more vacations with them.

By: Pavlus Verified Traveler on 12/05/2021

Annette goes above and beyond to make everything perfect for us.

By: Pavlus Verified Traveler on 11/26/2021

Annette took great care of us!

By: Pavlus Verified Traveler on 11/24/2021

Loved Renee she could not have been more helpful. Annette totally came through also. Love the total experience. Doug and Darlene Knecht. Thank you

By: Pavlus Verified Traveler on 11/24/2021

Annette consistently provides friendly fast excellent service. We are very impressed. Thank you!

By: Pavlus Verified Traveler on 11/20/2021

Great communication with Annette - both pre-cruise and post-cruise. She's definitely an asset for Pavlus Travel!

By: Pavlus Verified Traveler on 10/30/2021

Annette, as usual, was amazing in getting everything set up for this anxious traveler. Silversea was awesome. Great job! Great vacation.

By: Pavlus Verified Traveler on 10/24/2021

Annette is very easy to plan with. But we were very disappointed in our American Cruise trip on the Hudson. The cruise director was very unorganized and curt. The hotel manager was rude at times. The housekeeping staff of one often forgot towels, etc when cleaning our room. The excursions were very disappointing as we couldn't go in FDR or Vanderbilt mansions. The bus rides were VERY LONG and uncomfortable. The ship was dated, and in need of updating and sound proofing between rooms. It was a very disappointing trip. Fran and Larry Heaton

By: Pavlus Verified Traveler on 10/22/2021

Annette was timely (quick responses!) and knowledgeable. This cruise was a last-minute thing, but it came together easily.

By: Pavlus Verified Traveler on 10/17/2021

Sandra is great to work with. Always responsive and positive.

By: Pavlus Verified Traveler on 10/13/2021

Great trip. Over the top Regent Service.

By: Pavlus Verified Traveler on 10/02/2021

Annette was a fantastic travel agent. Her communication skills were superb! She kept us informed as to all the changes to our itinerary and all the Covid-19 testing and flight requirements. My wife and I will definitely ask for Annette when we travel again.

By: Pavlus Verified Traveler on 09/29/2021

Everything from the planning process to getting home went very smoothly! It was especially hard being one of the first cruises after Covid and the uncertainty of travel restrictions flying internationally, but, Annette helped us every step of the way. Thank you for an amazing experience!

By: Pavlus Verified Traveler on 09/20/2021

Annette has been helping us with our travel arrangements for many years. We have booked countless cruises and land tours which were all well organized for the best prices as advertised. Our recent land tour in Alaska was really interesting, fun and educational. Thank you for another great travel experience.

By: Pavlus Verified Traveler on 09/15/2021

I am very satisfied with the travel services of Annette and Pavlus. I chose the American Cruise Lines Ohio River Cruise but will not sail on ACL again. ACL needs much improvement to come close to perfect cruising. We had HVAC issues on our July and August sailings. Food was fair.

By: Pavlus Verified Traveler on 09/15/2021

Latest tour was booked through you with Alexander + Roberts on their On Safari Kenya and Tanzania. Great tour, very memorable, saw all of the animals in their natural habitat

By: Pavlus Verified Traveler on 09/02/2021

As always, Annette did a fabulous job planning our trip!

By: Pavlus Verified Traveler on 08/11/2021

Annette has been excellent every step of the way. She listened to the details we were interested in and worked to make everything run smoothly. Our trip to Alaska was picture perfect.

By: Pavlus Verified Traveler on 08/05/2021

No problems with Pavlus Crystal Cruises still leaves an undecided flavor in my mouth. The crew, service, fellow passengers and food were exemplary. The pre-cruise information, the size of the cabins and the lack of visibility of the officers leaves a lot to be desired. The pre cruise check in was not organized well and there was little to no communication of what was going on. At many times I felt like a second class citizen since we weren't in a penthouse cabin. So many people have said what a big deal Crystal makes over birthdays. Ken got a cake at dinner. When we were on Oceania for my birthday, our cabin stewardess decorated the cabin and I had the cake at dinner. Different vibe. Would I sail Crystal again? Maybe. Would definitely be itinerary driven.

By: Pavlus Verified Traveler on 08/01/2021

We continue to be well satisfied with Annette and her colleagues and with Pavlus Travel. Thank you so much.