Club Med Cancellation Policy

With Club Med one thing is certain, you will have full peace of mind when booking with us. We want you to feel confident when making vacation plans with us, and thanks to our flexible cancellation^ policy you can cancel up to 61 days prior to departure and receive a full refund (refund excludes membership fees, optional insurance and airfare) on the land portion of your stay when booking with our Semi Flex Rate.​

Non-refundable Rate​:
This rate is non-refundable. No cancellations or modifications are allowed. Should you wish to modify or cancel your reservation, you will be charged 100% of the stay (includes the non-refundable membership fee, non-refundable optional insurance and non-refundable air tickets).​

Semi-Flex Cancellation Policy:​
If you wish to cancel or revise a booking, the following charges plus the non-refundable membership fee, non-refundable optional insurance and non-refundable air tickets will be assessed for all travel. Airline change fees and any applicable difference in ticket fare applies to all flight changes. Does not apply to non-refundable rate. Days prior to Departure Cancellation Charge (per person)​

61 days or more: No cancellation charge​
60 to 31 days: 25%​
30 to 15 days: 50%​
14 days or less: 100%​

CANCELLATION CHARGES FOR HOLIDAY WEEKS: For Holiday weeks (including but not limited to Christmas week, New Year’s week, Presidents week as well as for other designated peak times and special promotions, cancellation charges are as follows:​

Days prior to Departure Cancellation Charge (per person)​
91 days or more: No cancellation charge​
90 days or less: 100%​

The cancellation charges are assessed on the full package price. Revisions of any kind (including but not limited to a change in the date of departure or resort) will be treated as a cancellation and applicable cancellation charges will be assessed and revised booking will be subject to pricing then in effect. One-time substitutions within the same room may be accepted, except during holiday periods, subject to a $50 fee and applicable membership fee, and any airline ticketing fee and/or ticketing restrictions. Please inquire for additional details. Unpaid balances on cancellation charges are subject to collection action. No refunds will be made in the event of no-shows or interruption or cancellation by the Member after departure. There is no refund for unused travel vouchers or transfers. Cancellation charges for special events, certain promotions and holiday travel may vary; please contact your travel advisor.​

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