By: Pavlus Verified Traveler on 10/08/2025

Pam has always been very responsive to our inquiries. She is well-informed but if she doesn't know an answer to our questions she will get the information to us in a timely manner. We have recommended her to our friends and they have agreed with us that she is a great agent.

By: Pavlus Verified Traveler on 09/26/2025

I booked this Trafalgar Iceland tour for Sept 2025 with Pam. Pam is such an inspiration and it is with confidence and gladness that I have Pam take care of the planning and reservation. This Iceland trip was fantastic, remarkable and amazing! Pam's attention to details and care are admirable and praiseworthy to say the least. It has been such a pleasure and privilege to have Pam take such excellent and exemplary care of me in every way with this trip and every trip :) With so much appreciation and gratitude for Pam and all she does ❤️

By: Pavlus Verified Traveler on 09/20/2025

Wouldn't use anyone else. Pam Chaves is fantastic.

By: Pavlus Verified Traveler on 09/07/2025

Pam provided excellent service; she was attentive, efficient, knowledgeable, and helpful. We were extending our Globus tour (2 additional days in Calgary); Pam offered a suggestion for accommodations; the hotel that she recommended was perfect (location/amenities, etc.).

By: Pavlus Verified Traveler on 08/27/2025

My sister and I have used Pavlus Travel for many years and have been very satisfied with their service and recommendations. I also appreciate Pavlus' prompt responses to any questions we might have. Many thanks for your excellent travel offers and advice.

By: Pavlus Verified Traveler on 08/26/2025

Pam and the guest service team are fantastic!!!!!

By: Pavlus Verified Traveler on 08/08/2025

Pam has been my travel advisor at Pavlus for many years and I am very happy for all she has done to make my trip experiences enjoyable. I feel she is a friend even though we have never met in person. I am pleased to get the Pavlus rebates for all the trips I have taken. I recently booked a cruise and was pleasantly surprised to learn that Pavlus was able to give me a lower rate than what was quoted by the cruise line.

By: Pavlus Verified Traveler on 07/19/2025

Our 1st time Viking ocean cruise was excellent. The Viking Vela was new & nicely designed. The crew staff were personable & attentive. Pam is also an excellent travel planner. Overall, we enjoyed our cruise.

By: Pavlus Verified Traveler on 07/05/2025

My son and I went on a Trafalgar tour called Best of Eastern Canada this past month. Pam, who has been our planner for over 2 decades, expeditiously and perfectly took care of the reservation & details. I want to highlight that it is Pam that brings the inspiration and success to each and every trip with all her care and attention to details, which makes all the difference! She is fast, efficient and astute about all the important details as well as the follow-ups to make everything always go so well. That is quite a track record for over 20 years! Pam is the best and I cannot applaud, celebrate and praise her enough for being the best and always so caring for our happiness❤️ Know that my family and I are greatly appreciative and grateful to Pam, who is so stellar and exemplary in making sure each of our experiences, including this one is fantastic and memorable! These trips are priceless as they allow for wonderful memories that last a lifetime and more! - A loyal and joyful customer for over 20 years

By: Pavlus Verified Traveler on 07/05/2025

Pam does a great job!

By: Pavlus Verified Traveler on 07/05/2025

We appreciate the guidance of Pam's advice in selecting the cruise, which was the right ship and itinerary, and is what this is all about. The Pavlus support staff Samantha, Denise and Chey were evermore impressive, persistently handling our issues with airline upgrades, adjusting airline schedules with Silversea, a transportation debacle, and simple, yet essential numerous travel clarifications for us.

By: Pavlus Verified Traveler on 06/28/2025

I have booked several tours with Pam over the years and she has been very helpful and committed to making our trips memorable.

By: Pavlus Verified Traveler on 06/23/2025

Fabulous vacation.Tauck never disappoint.

By: Pavlus Verified Traveler on 06/12/2025

We really enjoy working with Pam.

By: Pavlus Verified Traveler on 05/30/2025

Couldn't be happier dealing with Pam and your air depth. So far an excellent experience

By: Pavlus Verified Traveler on 05/15/2025

We will!

By: Pavlus Verified Traveler on 05/12/2025

Globus missed the mark on 2 of the hotel. After Palermo, first hotel had no air, but more importantly no hot water in shower. The food, breakfast all good, love pasta, but only had meat once( chicken) til last night had sausage and meatball. First stop was 3 eggplant dishes. Was good, but we were on an island, no fish? Guide and bus driver were great!!!

By: Pavlus Verified Traveler on 04/20/2025

You do it all

By: Pavlus Verified Traveler on 03/10/2025

It is with great appreciation and gratitude that I come back to praise Pam for taking care of my reservation for this Trafalgar tour. She inspires confidence and comfort as a repeat return customer with Pavlus every year for over 20 years. I know with Pam, all shall go well in the best way possible :) Pam is always so attentive, responsive and exceeds expectations in keeping me informed and current to all the happenings that makes planning and the trip successful in every way! I feel so fortunate to have Pam to go back to whenever I am ready to plan the next trip with Pavlus. I just came back from my most recent tour with Trafalgar and am so delighted and grateful for how great the trip was, thanks to Pam’s excellent organization and attention to details to ensure all would go well. I want also take this opportunity to thank the wonderful friendly Pavlus staff for answering and following up with confirmatory information. It has, all in all, been an amazing and awesome experience with Pavlus! THANK YOU❤️

By: Pavlus Verified Traveler on 03/09/2025

Pan does an excellent job for me.

By: Pavlus Verified Traveler on 03/08/2025

Because Pam is beyond excellent in her job, every detail was managed so that all we had to do is get on board and enjoy! Her personality, her ethics, her knowledge of the industry, and her responsiveness is always a 10+ and I’m sure Pavlus knows what an asset she is to the company. – not to mention her customers. We have referred Pavlus/Pam to several people.

By: Pavlus Verified Traveler on 01/25/2025

Pam and the Guest Services team do a fantastic job!

By: Pavlus Verified Traveler on 01/04/2025

Pam and your guest service teams provide fantastic service. The St. Petersburg to Key West and back during Christmas was a wonderful experience with many fond memories.

By: Pavlus Verified Traveler on 01/03/2025

This was my first Viking cruise. I have a two week cruise with Viking in April. I prefer Regent for my next trip. Viking itineraries involve too much walking. I have a bad back and not able to do long walks. I would prefer more bus tours with stops as they do with Regent on our Africa cruise. Also I would like to be contacted when a great deal on a cruise comes up. Something that would be considered a great all inclusive trip. Also would consider a river cruise.

By: Pavlus Verified Traveler on 12/11/2024

would never think of using another agency - Pam is specular

By: Pavlus Verified Traveler on 12/10/2024

Appreciate open office on Sundays.

By: Pavlus Verified Traveler on 11/22/2024

I’m always impressed by Pavlus Travel and planner Pam. I referred six people to Pavlus Travel on my most recent Cosmos Tour. Keep up the great work!

By: Pavlus Verified Traveler on 11/19/2024

Pam has taken care of our travel plans for years and it always so efficient and knowledgeable.

By: Pavlus Verified Traveler on 11/15/2024

I'm very happy with your company! Thank you for all your great help. When I was recently in the Mediterranean on an Oceania cruise I was able to reach your team easily due to the time difference and it was a great relief to be in touch with them when I had an urgent matter.

By: Pavlus Verified Traveler on 11/14/2024

Christopher and Denise were very helpful. They did not stop until we resolved the issues. Was so happy with them.

By: Pavlus Verified Traveler on 11/14/2024

Thank You in GOD’s Will . It was one of my BEST ever Voyage.

By: Pavlus Verified Traveler on 10/09/2024

Pavlus is great! When there was a possible strike Pam helped me move from Air Canada to United Airlines. Tauck is usually great, but this was definitely not my favorite vacation. Food and weather were great, but accommodations were not up to Tauck standards. Also one long bus ride, and rest stops were too "touristy".

By: Pavlus Verified Traveler on 10/09/2024

Everything went smoothly. There were no hiccups. Another great vacation coordinated by Pam.

By: Pavlus Verified Traveler on 10/08/2024

Pam Chavez has been my agent for countless top tours and she does a superb job in every respect

By: Pavlus Verified Traveler on 10/06/2024

Pavlus has been excellent to deal with on Vacation needs.

By: Pavlus Verified Traveler on 10/04/2024

I am a long-time Pavlus client and Pam Chavez is my travel planner. I am so pleased with the services received by Pam and Pavlus over the years.

By: Pavlus Verified Traveler on 10/04/2024

Pam Chavez is the BEST!

By: Pavlus Verified Traveler on 10/03/2024

Well organized. Outstanding Tour Director.

By: Pavlus Verified Traveler on 09/17/2024

Pam does a FANTASTIC job! Trafalgar Poland trip was a marvelous experience and great history lesson. Country is immaculately clean, people are friendly, and food is very good. Very good exchange rate also.

By: Pavlus Verified Traveler on 09/16/2024

Excellent company to work with. Wonderful benefits

By: Pavlus Verified Traveler on 09/16/2024

Pam has been great for many years --

By: Pavlus Verified Traveler on 09/16/2024

Pam Chavez has been our main contact and has been very responsive and helpful. We have also worked with Leann Wright and Mike Duran and they both have been helpful and very professional

By: Pavlus Verified Traveler on 09/16/2024

The vacation was wonderful. Booking through Pam at Pavlus has always been easy. She is quick to respond to our questions and requests. The onboard credit and referral from Pavlus are also great perks! We definitely we be using Pavlus again.

By: Pavlus Verified Traveler on 09/08/2024

By: Pavlus Verified Traveler on 09/07/2024

Dealing with Viking’s office during payment was a nightmare. The cruise itself was great.

By: Pavlus Verified Traveler on 09/05/2024

Pavlus is the only travel agent we will use Pam is superior

By: Pavlus Verified Traveler on 08/31/2024

No complain with Pavlus but the Globus tour need some improvements.The tour director was superb but not enough time for eating lunch. Also the numbers of participants was too many (45).we also has I day stay in all the hotels except one . This travel company is not for us.

By: Pavlus Verified Traveler on 08/31/2024

By: Pavlus Verified Traveler on 08/27/2024

By: Pavlus Verified Traveler on 08/26/2024

Had some communication problems with NCL but your customer service department took care of every one of them quickly and efficiently. The 4 days in Denali were outstanding. I’ve been using Pam at Pavlus for years now and have recommended Pavlus to my friends some of which are now your clients.

By: Pavlus Verified Traveler on 08/25/2024

Pam handled all of the travel plans doing an excellent job making the reservations we needed. She communicated appropriately keeping us informed of all we had to do to prepare for our trip. She is an excellent travel agent, who is professional, helpful, and displays a caring attitude to ensure she takes care of every detail! She is definitely an asset to Pavkus Travel. The cruise was a trip of a lifetime, with great food, sightseeing, and entertainment.

By: Pavlus Verified Traveler on 08/24/2024

By: Pavlus Verified Traveler on 08/22/2024

Cruise was fantastic with many great excursions. Staff was fabulous, food was great, and ship was very comfortable and well maintained. If they had more itinerary's, which we have not already completed we would sign up for those! HIGHLY recommend Pearl Seas.

By: Pavlus Verified Traveler on 08/20/2024

All our travel arrangements were great. Pam was always very responsive to any questions or concerns. We really liked the American Cruise Line boat. Clean, comfortable, friendly crew, good food etc.

By: Pavlus Verified Traveler on 08/18/2024

Pam Chavez was very helpful and kept us updated!

By: Pavlus Verified Traveler on 08/14/2024

Enjoyed working with Pam over the past years. Looking forward to continuing.

By: Pavlus Verified Traveler on 08/13/2024

By: Pavlus Verified Traveler on 08/13/2024

By: Pavlus Verified Traveler on 08/04/2024

Always love working with Pam!

By: Pavlus Verified Traveler on 07/29/2024

By: Pavlus Verified Traveler on 07/28/2024

By: Pavlus Verified Traveler on 07/25/2024

Very good

By: Pavlus Verified Traveler on 07/25/2024

By: Pavlus Verified Traveler on 07/21/2024

By: Pavlus Verified Traveler on 07/20/2024

Agent was non responsive. Did not return calls

By: Pavlus Verified Traveler on 07/20/2024

We had some problems before we left. Lots of trouble setting up dinner reservations. We had 21 people. Once we arrived everything went very well. We had a great time. I don’t know who was responsible. It could have been all Princess. I called and they were very uninformed. The Princess website is terrible. I got three different answers. One from Pavlus, one from Princess trip and another on the medallion. All in all it turned out and my family had a great time.

By: Pavlus Verified Traveler on 07/20/2024

Pam is terrific - I've worked with her for many years.

By: Pavlus Verified Traveler on 07/16/2024

By: Pavlus Verified Traveler on 07/14/2024

By: Pavlus Verified Traveler on 07/08/2024

By: Pavlus Verified Traveler on 07/04/2024

By: Pavlus Verified Traveler on 06/30/2024

Tauck always provides a FANTASTIC over the top experience.

By: Pavlus Verified Traveler on 06/30/2024

Tauck always provides a FANTASTIC over the top experience.

By: Pavlus Verified Traveler on 06/28/2024

By: Pavlus Verified Traveler on 06/26/2024

Pavlus Travel is always responsive. Pam does an excellent job.

By: Pavlus Verified Traveler on 06/26/2024

By: Pavlus Verified Traveler on 06/23/2024

Pam is great. She has always been there for us over the many years. We enjoy working with her.

By: Pavlus Verified Traveler on 06/21/2024

We had a wonderful time on our cruise. We felt we made an excellent choice both on the cruiseline and on the specific cruise. Our shore excursions were enjoyable, and we loved the amenities of the PLUS program. We also booked transfers both to and from LaGuardia. We had initially booked our departure from LaGuardia at 10:59 AM but received the following message from Pavlus: Hi Gail, I can add the arrival transfer. However, unfortunately, your departure flight leaves too early to get the Princess transfer: On the day of departure, we were asked to arrive in one of the dining rooms by 8:15 AM, boarded the bus shortly afterwards and arrived at La Guardia by a little after 9 AM. We ended up flying standby on an earlier flight #993 at 10:59 AM (coincidentally the same flight we had originally booked), and I flew standby on flight #3115 at 2:15 PM to Sarasota. I don't understand why our original flight had to be changed. Flying standby, we could very easily not have been able to secure seats on these earlier flights, plus we could have avoided the hassle of flying "standby". Plus, I lost the upgrade I had booked for myself on the SRQ flight.

By: Pavlus Verified Traveler on 06/09/2024

I tell every one about our trip. Pam was awesome. I give her cards to all the people who asked about Hawaii. I told them it is the way to go.i liked the cruise because you could go at your own pace and do what you wanted to do. Great adventure. Would like a baggage handler in air port to handle baggage to shuttle. Long way to walk with all the luggage.

By: Pavlus Verified Traveler on 06/04/2024

We took 2 Smithsonian Journeys tours, back to back, and both were very good. And, as always, Pam is perfect to work with.

By: Pavlus Verified Traveler on 06/03/2024

By: Pavlus Verified Traveler on 06/03/2024

By: Pavlus Verified Traveler on 06/01/2024

Have used Pavlus and worked with Pam for several years. She is great to work with.

By: Pavlus Verified Traveler on 05/27/2024

Pam and the balance of the team do a great job for us.

By: Pavlus Verified Traveler on 05/27/2024

Pam is the greatest -- Been with her over 10 years ---

By: Pavlus Verified Traveler on 05/20/2024

Pavlus is a terrific company to work with. Have been clients for many years. Will continue to work with the company. Barbara Simon

By: Pavlus Verified Traveler on 05/19/2024

Would not recommend the ship. Did not like the new edge series on celebrity. The ship is to crowded, dark. Hardly any windows. A lot of wasted space. Breakfast was subpar. Dinner was better, but not great. No table in the cabin to put our room service on despite plenty of room for one. Mgmt refused to bring us a table. The solstice series is much nicer brighter and easier to get around. We will be sailing on Oceania in the future.

By: Pavlus Verified Traveler on 05/19/2024

Love Pam! We were recommended to Pam probably 15-20 yrs from friends. Best decision we ever made. Since then we’ve recommended Pam several times over. We carry her business cards when we travel. Hopefully she’ll get some new clients from our recent cruise.

By: Pavlus Verified Traveler on 05/19/2024

By: Pavlus Verified Traveler on 05/15/2024

The tour we took was the Classic Italy tour with Tauck. Pam was extremely helpful and made all the arrangements for the trip. She contacted us when the need arose and let us know when events were changed prior to the trip. This is the third time we have been on a Tauck tour and we used Pam each time. It is evident to us that using a professional like Pam makes traveling so much easier and pleasurable. We will continue to use Pam and Pavlus anytime we travel domestically or internationally Thank you and we look forward to our next journey arranged by Pavlus Travel.

By: Pavlus Verified Traveler on 05/15/2024

By: Pavlus Verified Traveler on 05/08/2024

Cruise fantastic. Concerned about lack of response on evenings, weekends, or when travel advisor out of the office. I need to find some email address that will handle issues/concerns while travel advisor is away from her desk.

By: Pavlus Verified Traveler on 05/05/2024

Completely satisfied with my planner - always consistent, reliable, on time, and informative. Trip was well planned and executed.

By: Pavlus Verified Traveler on 05/04/2024

Pam was excellent. Defensively will call Pam for my future travel plans. She was very professional.

By: Pavlus Verified Traveler on 05/04/2024

pam and pavlus are great

By: Pavlus Verified Traveler on 05/01/2024

By: Pavlus Verified Traveler on 04/28/2024

Very pleased with Pam and Leann. We enjoyed being on Avalon for the first time since 2019. They are staying on top and stepping up their game.

By: Pavlus Verified Traveler on 04/28/2024

Our Tauck river cruise of the Douro that started in Madrid and ended in Lisbon was highly anticipated. Unfortunately, my husband (and I) became ill early on in the cruise with an intestinal flu. My husband required transfer by ambulance to a local hospital where he received treatment aided by the translation of our able tour guide Manuel Rezende. I became ill the next day and we were unwell for the rest of the trip, missing most of the excursions and meals. We even booked a private car return from Porto to Lisbon because of our level of discomfort . It was very disappointing but we commend the Tauck staff for being helpful and accommodating as best they could. To add insult to injury, our return flight home on April 21 was cancelled. When we called the Pavlus travel desk, they told us they could not help us rebook, that United airlines was “in control” of our flights. We found that troubling. So what is the purpose of access to emergency travel hotline if assistance is not offered?? My husband ended up speaking with United and then Air Canada representatives at length to book our return flight. We are not blaming anyone for our unfortunate experience but felt you should know both the positive and negatives of our trip.

By: Pavlus Verified Traveler on 04/28/2024

By: Pavlus Verified Traveler on 04/24/2024

By: Pavlus Verified Traveler on 04/23/2024

By: Pavlus Verified Traveler on 04/20/2024

you were very helpful with all our questions.

By: Pavlus Verified Traveler on 04/16/2024

We have always been very happy with Pavlus.

By: Pavlus Verified Traveler on 04/13/2024

First Riverboat was great, decond one was fair. Very satisfied with Pavlus.

By: Pavlus Verified Traveler on 04/12/2024

By: Pavlus Verified Traveler on 04/01/2024

I promote you gguys every time I get a chance!!! Magnificant Mekong was MAGNIFICANT!!!

By: Pavlus Verified Traveler on 03/28/2024

Trip was great Pam as always was very helpful been our agent for over 10 years

By: Pavlus Verified Traveler on 03/16/2024

This cruise was my first vacation in at least 15 years. A friend had been telling me about his long time experiences with cruises over the year and he discovered Pavlus Travel while we were choosing a cruise on the Oceania Cruises website. I was so happy with the experience of working with Pam because she handled absolutely everything cruise-related. Denise was also a huge personal helper with making all of the airline reservations work! I definitely liked the Oceania Cruise, the culture, the ship and all of the features, events, services, restaurants and tours. I have already signed up for two more cruises in the future. Thanks to Pavlus Travel I am now a cruise person!

By: Pavlus Verified Traveler on 03/11/2024

VACATION WAS GREAT. PAM & PAVLUS HANDLED ALL THE ARRANGEMENTS QUICKLY AND EFFICIENTLY. I HAVE, AND WILL CONTINUE TO RECOMMEND PAVLUS TO MY FRIENDS AND ACQUAINTANCES.

By: Pavlus Verified Traveler on 02/20/2024

Pam is always very patient and helpful with making our plans. This trip the Guest Relations department was very responsive and helpful with making additional accommodations that we needed.

By: Pavlus Verified Traveler on 02/05/2024

The Trafalgar tour to Costa Rica was fantastic and Pam made it a breeze to plan! Thanks!

By: Pavlus Verified Traveler on 02/01/2024

Extremely satisfied - Pam is the best

By: Pavlus Verified Traveler on 01/07/2024

Our Oceania Vista cruise over the Holidays was wonderful and Pam from Pavlus Travel was instrumental in booking and ensuring we had the best time! We truly appreciate all the hard work Pam is putting into giving us the best service and best prices for all the cruises we already went on and future cruises we have booked with her! Thank you, again, Pam for your time and kindness!

By: Pavlus Verified Traveler on 12/24/2023

Pam was as always, very professional, very responsive and helpful throughout the booking process. Thanks to her, another 2 of our friends also booked their cruise reservations with her. They had very similar thoughts. I believe she is the reason we keep coming back to Pavlus for our cruise reservations. She is a real asset to your organization.

By: Pavlus Verified Traveler on 12/19/2023

Great Viking Ocean Cruise, and Pam was very helpful in booking our cruise. She has booked several trips for us, and has always done a great job for us.

By: Pavlus Verified Traveler on 10/28/2023

We love working with Pam and have recommended her to many of our friends and family.

By: Pavlus Verified Traveler on 09/29/2023

Always a pleasure to work with Pam and get all the Pavlus benefits.

By: Pavlus Verified Traveler on 08/17/2023

Love working with Pam!

By: Pavlus Verified Traveler on 07/22/2023

Pam and Pavlus helped make our trip very enjoyable

By: Pavlus Verified Traveler on 07/19/2023

This was my seventh cruise with Uniworld, and it was a great experience. Our first time with Pam. In my opinion, she continued the excellent service we have always received from Pavlus Travel - courteous, responsive, and professional!

By: Pavlus Verified Traveler on 07/18/2023

My agent Pam was so attentive, she ensured that we were aware of everything and checked up to ensure our comfort. Her care and concern helped us have an enjoyable time.

By: Pavlus Verified Traveler on 07/16/2023

The cruise was great! Pam did an excellent job keeping me informed and updated regarding information about the cruise and the things that had to be completed prior to the departure date. On the ship Pam made sure everything went well and answered any questions I had. She was professional, helpful, and friendly.

By: Pavlus Verified Traveler on 07/02/2023

We can always depend on pam to get us the best pricing and follow-up

By: Pavlus Verified Traveler on 07/02/2023

Pam and the Pavlus team do a great job arranging our travel. Pam is very responsive to my inquiries and schedules our requested trips without error. She and Pavlus are now our only travel agent. And of course, the Pavlus credits and incentives exceed any we've seen in the travel industry.

By: Pavlus Verified Traveler on 06/19/2023

This was our first time using Pam. She was always attentive to our needs and we had many. First class service! We have a few more vacations lined up using Pam!

By: Pavlus Verified Traveler on 06/13/2023

Pam was great with all our arrangements! Love Pavlus!

By: Pavlus Verified Traveler on 06/03/2023

Pam does a great job for us and with all of the chaos in the past couple of years she has been a great help.

By: Pavlus Verified Traveler on 06/01/2023

Wish that I had known about Pavlus Travel years ago. We were very satisfied with the services provided by Pam. She was knowledgeable, helpful, and efficient.

By: Pavlus Verified Traveler on 05/27/2023

Wonderful trip with Tauck - We had a great time. Once again, we appreciate the help of Pam and Pavlus travel in creating the whole thing! This is our 3rd trek with Pavlus and Tauck. Thanks for all the help!!

By: Pavlus Verified Traveler on 05/26/2023

Pam is a great agent. She is a real asset to your company.

By: Pavlus Verified Traveler on 05/22/2023

Pam is a top-notch travel planner; knowledgeable, efficient, responsive, available, friendly. Her service is superior.

By: Pavlus Verified Traveler on 05/16/2023

I am always happy with the service I get from Pam. she does a great job

By: Pavlus Verified Traveler on 05/09/2023

The cruise was wonderful! Pam always kept us up to date with any changes or information we needed. And quickly responded to any of my questions.

By: Pavlus Verified Traveler on 02/17/2023

Pam gives the extra effort required when planning a trip that runs into difficulties, eg Covid. Delaying the trip caused complications which Pam was able to overcome resulting in a very wonderful cruise for us.

By: Pavlus Verified Traveler on 02/12/2023

Always great service.

By: Pavlus Verified Traveler on 02/12/2023

We always have 100% satisfaction working with Pam to plan our vacations. She gets us exactly what we like! She forwards us an communication updates she receives. Also, always love the extra perks of working with Pavlus! Thank you for another great cruise!

By: Pavlus Verified Traveler on 02/07/2023

Pam did a fantastic job of scheduling our Trafalgar tour. She was very expeditious and patient with the two cancellations due to the pandemic. The tour was stupendous! We also appreciate the fantastic discounts we received from Pavlus. Thanks!

By: Pavlus Verified Traveler on 01/29/2023

Pam Chavez is a wonderful planner. She is caring,smart and thorough. Every trip she has booked for us has been perfect!! I would give her 5 stars

By: Pavlus Verified Traveler on 01/03/2023

Love working with Pam!

By: Pavlus Verified Traveler on 12/29/2022

Pam is always quick and efficient at getting the cruises I want.

By: Pavlus Verified Traveler on 12/21/2022

Pam has been very responsive to any requests I have.

By: Pavlus Verified Traveler on 12/19/2022

Pam helped us out with a very unusual situation. We were unable to leave on the embarkation date of our recent cruise due to a family illness. She received permission from Oceania cruises for us to fly to Trinidad and embark the ship one week later. All the proper paperwork was waiting for us at immigration there. Thanks Pam!

By: Pavlus Verified Traveler on 12/06/2022

Pam is a great asset to Pavlus Travel. She always does a great job arranging my travel for me.

By: Pavlus Verified Traveler on 12/06/2022

Pam is the best!!!!

By: Pavlus Verified Traveler on 12/01/2022

All of the expert and prompt service Pam provided made my trip to Australia and New Zealand fantastic. I look forward to having Pam and Pavlus assist me with future travels. I plan without hesitation to refer others to Pavlus.

By: Pavlus Verified Traveler on 11/30/2022

This long-awaited trip was so enjoyable and made possible with the assistance of Pam at Pavlus. She is always so helpful and responsive to what is needed, making trip planning much easier. Thank you to Pam and Pavlus for all you have done for me over the years.

By: Pavlus Verified Traveler on 11/25/2022

Pavlus always does an excellent job in getting me ready for my trip. Pam is a great and agent, always efficient and accurate. The trip went off perfectly and I am looking forward to traveling again soon.

By: Pavlus Verified Traveler on 11/16/2022

Pam Chavez is an excellent travel agent/advisor. She always gets back to us when we have questions or concerns.

By: Pavlus Verified Traveler on 11/12/2022

Pam took care of everything

By: Pavlus Verified Traveler on 11/11/2022

Very happy with customer service and Pam is a great travel planner. She is responsive to calls and emails and listens to requests and special issues.

By: Pavlus Verified Traveler on 11/06/2022

Good service from Pam, and great prices.

By: Pavlus Verified Traveler on 11/03/2022

I love Pavlus Travel and think Pam is amazing! Our Tauck tour, Magic of Morocco, was wonderful. Marrakech is a beautiful and exciting city. The Yves Saint Laurent Museum was a walk in time in fashion. Add the sights, sounds and excitement of the medina , museums and shopping in the souk and this is a trip not to miss. Pam arranged the hotel booking before the tour. She made sure we received all the paperwork from Tauck and responded immediately to answer all my questions. I even talked about Pavlus on tour and shared Pam's number with other travels. We are cruising in January on another trip Pam has booked for us. Go Pavlus Geri

By: Pavlus Verified Traveler on 11/01/2022

I have worked with Pam for years and will continue to do so -- I have referred several to Pam in the past -- she is the best --

By: Pavlus Verified Traveler on 10/22/2022

Pam does a great job and is an asset to your company.

By: Pavlus Verified Traveler on 10/14/2022

Pam is extremely helpful and knowledgable during my cruise booking process! She's so responsive to each of my inquiry, and clear with her message. I also had a great cruise experiences with Celebrity. Will definitely recommend Pavlus Travel to my friends or colleagues, and come back to book with Pam in my future vacation.

By: Pavlus Verified Traveler on 09/24/2022

Pam always does a good job.

By: Pavlus Verified Traveler on 09/05/2022

Trip was great as expected. That's why we always go with Pam and Tauck. Recommended Pam to another guest.

By: Pavlus Verified Traveler on 09/03/2022

The cruise to Iceland and Greenland was great. Pam did a good job in keeping me informed.

By: Pavlus Verified Traveler on 09/02/2022

Pam has always been great booking our trips. She knows what type of traveler’s we are and helps us with first class trips.

By: Pavlus Verified Traveler on 08/21/2022

This was my sixth or seventh trip in which Pavlus, and specifically Pam Chavez, helped to plan and coordinate my trip, including air transportation and trip insurance. I have always been 100% satisfied with the services provided to me. My trips have always gone smoothly, with the exception of some flight delays which were beyond Pavlus's control. I have made 12 referrals to Pavlus. All persons referred were satisfied clients, several of whom have been repeat travelers using Pavlus. I particularly appreciate Pam for her prompt replies to my emails, and an occasional phone call, during the trip planning process. She has been a successful advocate for me with Uniworld as Uniworld seems to be always offering new price incentives for trips already booked.

By: Pavlus Verified Traveler on 08/21/2022

Pam does a very nice job on putting together cruises. I have recommended her name to other people who plan on making reservations in the nearest future.

By: Pavlus Verified Traveler on 08/18/2022

Pam and the crew she works with are terrific. We do let folks know about Pam and Pavlus whenever we talk travel. But at our age, 70s and beyond, many folks prefer a local agent or don't like dealing over email or the internet. But for us, there won't be anyone but Pam and Pavlus.

By: Pavlus Verified Traveler on 07/26/2022

Pam, as usual was patient and perceptive. This cruise was a "late booking", and she had all details settled before I could spell out all our needs. She remains a star.

By: Pavlus Verified Traveler on 07/11/2022

I absolutely rave about Pavlus Travel and Pam's great service! Pam truly cares about me, and I have always appreciated her expertise and advice. She is a gem! I have referred several people to Pavlus, and I am already beginning to plan my next international trip. Thank you!

By: Pavlus Verified Traveler on 07/06/2022

Arrangements by Pam were flawless. Very satisfied.

By: Pavlus Verified Traveler on 06/27/2022

It was a wonderful cruise. Pam helped so much in getting ready for this trip. She always answered our many questions and followed up when we were due a refund because of a lower price offered by Princess. As always, a top notch job by Pam.

By: Pavlus Verified Traveler on 06/19/2022

Pam was very helpful and extremely patient with all of our planning, cancellations, etc. would definitely book with her again

By: Pavlus Verified Traveler on 06/16/2022

Pam was so helpful when we had to reschedule flights (several times!) because of my husband's COVID diagnosis during our river cruise. She liaised with Uniworld to get us the best schedule at the lowest price. We really appreciated her efforts and will be using her for all our travel going forward as well as recommending her to friends. Thanks Pam!

By: Pavlus Verified Traveler on 06/16/2022

Pam Chavez is an incredible travel agent. She makes Pavlus shine. She is a delight to work with—knowledgeable, efficient, and caring. Great trip with Tauck to the Canadian Rockies.

By: Pavlus Verified Traveler on 06/03/2022

Pam does a great job and we appreciated her timely and honest opinions

By: Pavlus Verified Traveler on 05/31/2022

Pam did a fantastic job of scheduling our trip and was very patient in regards to the multiple cancellations and rescheduling caused by Covid. We have already booked another trip with Pavlus Travel and Pam!

By: Pavlus Verified Traveler on 03/15/2022

Pam has always provided excellent service in fulfilling our travel needs for several years.

By: Pavlus Verified Traveler on 02/27/2022

Pam was very helpful when we had to reschedule due to Covid! Appreciate the on board credits as well

By: Pavlus Verified Traveler on 01/27/2022

Pam is great!!!!!

By: Pavlus Verified Traveler on 12/10/2021

VERY SATISFIED WITHT HE VACATION AND PAVLUS. AA CANCELLED OUR FLIGHT, BUT THANKS TO PAM WE WERE RESCHEDULED AND MADE THE SHIPS DEPARTURE.

By: Pavlus Verified Traveler on 12/06/2021

Pam is a real gem and an asset to your agency.

By: Pavlus Verified Traveler on 12/03/2021

Pam, as usual was responsive beyond expectations. She remains a star.

By: Pavlus Verified Traveler on 11/26/2021

ACL is handling the restarting of river cruising very well with the new restrictions. If you choose your cruise based upon the schedule of the historian/presenters, you will get a great experience. Pam has always been efficient, helpful and friendly and I thank her for her assistance in our travel plans.

By: Pavlus Verified Traveler on 11/11/2021

Pavlus and Pam have always been at our side when traveling. They never fail to get us the best deal. We are constantly recommending them to everyone we meet. Keep up the good work in these difficult times.

By: Pavlus Verified Traveler on 11/01/2021

Thanks for the onboard credit.

By: Pavlus Verified Traveler on 10/18/2021

My vacation to Sicily was caught up in the pandemic and had to be rebooked. Pam always does a good job and rebooked everything for us with Globus. I have traveled with Globus many times. Before we left, we tried to get flights changed and were told nothing better could be found. On the way over on Delta and Alitalia, our luggage was lost. This was due to Alitalia being sold and employees were on strike and never loaded luggage. While waiting at Luggage Lost in Palermo, our transfer did not wait for us. We paid additional for the transfer because we traveled a day early. Fortunately, we found transportation to the hotel after contacting the hotel. Globus is reimbursing us for the transfer. Our tour was amazing and our guide was excellent. This helped to put Globus back in good terms. We communicated with Globus about our issues and still tried to get flights home changed. Finally, the day before we left, Globus changed our flights because ours were cancelled. I had to wonder if that would have happened had we not been in touch with Globus. Some of the people on our tour were stuck at the airport with cancelled flights. So, we were fortunate. All-in-all, our tour was very good. Globus just didn’t do as good a job with travel as they have with previous trips.

By: Pavlus Verified Traveler on 09/27/2021

Enjoyed Michigan As always Tauck's Tours did a good job.

By: Pavlus Verified Traveler on 08/28/2021

The Pavlus Team kept us informed all through the transaction. Couldn't have made the trip without them.