Pam Recommendations and Reviews

Pam

1-866-436-9445
pam@pavlustravel.com

Favorite Destination You’ve Traveled to: Canadian Rockies
Destination You’d Love to Go: Spain

Recommendations and Reviews of Pam

All reviews are from actual Pavlus clients

Pam, as usual, was responsive, patient, and a pleasure to work with. She is a star.

2/10/2020
Pavlus Verified Traveler

I would use Pavlus again, Pam was wonderful!

09/14/2019
Pavlus Verified Traveler

Excellent safari vacation. Pam was extremely helpful as always.

08/28/2019
Pavlus Verified Traveler

Outstanding Avalon cruise! Pam, as always, was very informative and helpful with booking the trip & ensuring it was an overwhelming success.

08/23/2019
Pavlus Verified Traveler

Pam was awesome in getting everything organized and set up. She is always a pleasure to work with.

07/27/2019
Pavlus Verified Traveler

Very pleased with the service I get from Pam. I have availed myself of her assistance many times.

07/13/2019
Pavlus Verified Traveler

Pam is amazing in what she does and what she can do in a moment’s notice. I love her commitment and deep care to make it all work out no matter the challenge and difficulty. Pam has helped in the creation of our best family memories together!

06/07/2019
Pavlus Verified Traveler

We have been using Pam for the past 4 years and are very pleased with her and Pavlus.

05/19/2019
Pavlus Verified Traveler

Pam, as usual, provided that extra level of service which resulted in our taking this cruise. She remains a star.

05/13/2019
Pavlus Verified Traveler

Pam is a gem! Over the years, she has patiently gone over and beyond to help me design the perfect trips.

05/03/2019
Pavlus Verified Traveler

Pam does a good job. We keep coming back to Pavlus.

04/29/2019
Pavlus Verified Traveler

Pam is steadfast in her attention to our requests and details putting our trips together

04/19/2019
Pavlus Verified Traveler

Pavlus and Pam always give excellent service and cooperation. I gave her card to others on the trip.

04/11/2019
Pavlus Verified Traveler

Pam is great to work with

04/06/2019
Pavlus Verified Traveler

Pam exceeds our expectations. We are lucky.

04/03/2019
Pavlus Verified Traveler

Great trip! Pam is great!

03/23/2019
Pavlus Verified Traveler

Have had excellent experiences with Pam.

03/09/2019
Pavlus Verified Traveler

Pam is most competent and pleasant!!!

01/30/2019
Pavlus Verified Traveler

I have been extremely pleased with my Pavlus experience and the service I get from Pam. I recommend Pavlus to everyone I know who is planning a cruise vacation.

01/30/2019
Pavlus Verified Traveler

Have already referred numerous friends

01/24/2019
Pavlus Verified Traveler

Very…we gave out Pam’s cards to a number of people.

12/27/2018
Pavlus Verified Traveler

We love Pam and Pavlus. She is always available to help and is very efficient. Weâ€™ve referred several friends to her, and they all are pleased with her service. We appreciate all the extra things she does for us, especially the shipboard credit on this last cruise. As long as we can keep traveling, weâ€™ll keep calling onPam!

12/25/2018
Pavlus Verified Traveler

Appreciate the check we always receive before our departure. And Pam has always been
great and ready to help us

12/11/2018
Pavlus Verified Traveler

Pam helped when we ran into flight changes right before the start of the trip.

11/15/2018
Pavlus Verified Traveler

Pam has always be absolutely fabulous!!!!!!!! Thanks again for taking care of the tips. Personally, I think it is the biggest rip off that there ever was!!!!!!

11/11/2018
Pavlus Verified Traveler

Pam was extremely helpful and the trip with Tauck was great. Cecelia

11/11/2018
Pavlus Verified Traveler

The tour was excellent including the group and most importantly the Tour Director and Driver of the bus. Also Pam should be commended for her very high degree of professionalism and attention to detail. It is professionals like Pam that makes the difference! Rest assured we will be repeat customers…..

William Hilary Guinan, Ontario Canada

11/01/2018
Pavlus Verified Traveler

PAM HAS BEEN PROVIDING EXCELLENT SERVICE THE PAST 5+ YEARS.

THANK YOU PAM.

10/27/2018
Pavlus Verified Traveler

regent is first class as well as pavlus

10/22/2018
Pavlus Verified Traveler

Pam Tafoya Chavez did a fantastic job booking my Tauck river cruise and air itinerary. She kept in communication in a very timely fashion, listened to my preferences, and responded appropriately. I’ve worked with her on 2 trips so far and plan to contact her in the future about my international trips.

10/13/2018
Pavlus Verified Traveler

Pavlus has handled all of our Cruises for the last several years with professionalism and personalization. When things went wrong out of their control they made it better and always have gone above the call of duty. We recommend them to everyone. On our last cruise to Cuba we were greeted by beautiful tropical flowers fruit and a bottle of wine in our cabin . It started the Oceania cruise with a big smile on our face. We booked another on board and told by Oceania reps that Pavlus is the best. We agree. Thanks for alll your assistance for making our travels even more enjoyable.

10/10/2018
Pavlus Verified Traveler

Always extremely pleased with dealing with Pavlus Travel.
Pam is always a pleasure to work with.

10/06/2018
Pavlus Verified Traveler

Great value and support for the resources spent.

10/04/2018
Pavlus Verified Traveler

Great trip! Pam was most helpful!

10/01/2018
Pavlus Verified Traveler

Excellent. Minor issue on board with HAL cruise services re: on board credit quickly was resolved by Pam and support staff.

Many Thanks

09/29/2018
Pavlus Verified Traveler

Pam is always very responsive and helpful, especially if we have occasional questions. We appreciated the “perks” in our stateroom when we arrived. Oceania was good, as usual. company smart to divert from Bermuda and go to Nassau instead because of hurricane. Made for 8 straight sea days, which was a lot but better safe.

Thank you for your great service.

09/27/2018
Pavlus Verified Traveler

We are very likely to recommend Pavlus based on Pam’s continuing prompt and responsive service. She is a star.

09/24/2018
Pavlus Verified Traveler

Good tour prices compared to local travel agencies.. Pam was very efficient responding to our questions, getting it booked and returning our calls..

09/22/2018
Pavlus Verified Traveler

Recently took a Celebrity Cruisetour to Alaska. We love booking with Pavlus as we like the cruise credit we receive by booking through your company!

09/08/2018
Pavlus Verified Traveler

Pam is the consummate professional. She makes travel so easy.

09/07/2018
Pavlus Verified Traveler

As Always Pam does a great job. Looking forward to book more tours in future.

09/03/2018
Pavlus Verified Traveler

WELL DONE THANK YOU PAM.

09/02/2018
Pavlus Verified Traveler

Pam was helpful and calls were returned quickly.

08/27/2018
Pavlus Verified Traveler

Very satisfied with Pavlus, Pam was terrific, although very busy she was always prompt to answer my emails as well as return phone calls. This was very appreciated.
J Gavron

08/26/2018
Pavlus Verified Traveler

We always have excellent customer service from Pavlus. Pam always does an excellent job helping us plan our trips. We are looking forward to future trips.
Max and Brenda Holland

08/25/2018
Pavlus Verified Traveler

A beautiful trip to Scotland that exceeded expectations. Pam did an excellent and professional job for us. We needed to have the outbound and incoming flights adjusted due to connections that were too short. She worked with Pavlus flight people who worked with CIE flight people and got it done perfectly and exactly as we needed. Also, when we were notified of the date when our back packs would be delivered, we realized that we would be out of town. I called Pavlus and Pavlus followed through with UPS to change the date of delivery. All great. This is our fourth trip with Pavlus. We will do more!

08/24/2018
Pavlus Verified Traveler

Pam is wonderful….thank you!!!

08/18/2018
Pavlus Verified Traveler

Very good service-as usual!

08/15/2018
Pavlus Verified Traveler

Have been a long-time client of Pavlus Travel and am very pleased with the service we’ve received over these many years. I tell everyone I meet about Pavlus and encourage them to contact my agent.

08/12/2018
Pavlus Verified Traveler

Pam has been our travel planner for as long as I can remember and we’ve always received superior service from her. For this recent cruise, Pam made airline reservations and cruise reservations for seven of us (family vacation). The coordination Pam had to do with Holland America included new passport numbers and also my credit card information changed. Everything went perfectly with our flights and with the cruise.
We continue to use your travel company because of service that Pam provides us.

08/11/2018
Pavlus Verified Traveler

Everything went as planned. Pam did great job.
Bill

07/29/2018
Pavlus Verified Traveler

Pavlus travel personnel are easy to work with and has the clients best interest in mind. Thank you Pam for the wonderful service.

07/14/2018
Pavlus Verified Traveler

great trip to Alaska. Rally liked Regeant Seven Seas

07/08/2018
Pavlus Verified Traveler

We are very pleased with the service provided by Pavlus. Thank you so much for the chocolate covered strawberries and wine that was waiting for us in our cabin. We travel a lot and will continue to book with Pavlus Travel.

07/07/2018
Pavlus Verified Traveler

Great vacation and Pam did a great job!

Thanks,

07/07/2018
Pavlus Verified Traveler

Every detail was taken care of…from getting us a reservation at a late date….terrific suite….wheelchairs at the airports.
We had questions and Pam was quick to answer. It was great to work with her again.

07/04/2018
Pavlus Verified Traveler

Pavlus is a professional organization, and I’m completely satisfied with their assistance.

06/22/2018
Pavlus Verified Traveler

This cruise was great. We were terribly disappointed
last yr.on the Iceland cruise. Cuba cruise was the
exact opposite.
Staff was professional,friendly,accommodating.

We appreciated the amenities that Pavlus gave us.
Pam is terrific!!!!

06/22/2018
Pavlus Verified Traveler

Overall, we had a fantastic vacation. The Viking cruise portion which we booked with Pavlus was exceptional. Their new 930 person ocean ships are terrific and designed for senior travelers – so much more relaxing than on a 5,000+ person mega-ship. We were completely satisfied with Pavlus’ handling of our booking and in fact have already booked a Panama Canal trip with you in the spring of 2019.

06/17/2018
Pavlus Verified Traveler

Very good

06/16/2018
Pavlus Verified Traveler

Globus tour of National Parks was fabulous! Better than expected. A real “on the go” tour. Everyone should see these parts
of our country once in their life.

06/14/2018
Pavlus Verified Traveler

Pam has been wonderful . We love working with her.

06/13/2018
Pavlus Verified Traveler

Pam is always prompt and accurate.

06/02/2018
Pavlus Verified Traveler

Terrific,

06/01/2018
Pavlus Verified Traveler

Pam did a super job in helping me with the vacation.

06/01/2018
Pavlus Verified Traveler

pavlus was excellent as always and pam is really the very best. gate 1 did an excellent job mike stoller

05/29/2018
Pavlus Verified Traveler

Got in a bind with Air France and Pam came to the rescue. This is my 5th trip through pavlus and I’m very satisfied I have referred two other people.

05/28/2018
Pavlus Verified Traveler

The cruise was great and Pam did a great job making the arrangements for transfers.

05/24/2018
Pavlus Verified Traveler

Very good experience. Pam does a great job. I have recommended many people to Pam but I do not know how many actually followed through.

05/14/2018
Pavlus Verified Traveler

Very good.

05/14/2018
Pavlus Verified Traveler

Always competent service

05/11/2018
Pavlus Verified Traveler

Very satisfied with the entire company.

05/06/2018
Pavlus Verified Traveler

My Caravan Guatemala vacation was awesome. The tour director and coach driver were both very professional and made the trip so enjoyable. The hotel facilities were excellent and the provided meals offered plenty of options for all. Pam, as usual, took care of all the details in the planning of the trip. All I had to do was get to the airport on time.

05/06/2018
Pavlus Verified Traveler

Pavlus has generous savings via their commission sharing.

05/03/2018
Pavlus Verified Traveler

Our travel planner, Pam, is outstanding. This is the third trip we’ve planned with Pam, and we have recommended her to our friends and fellow travelers. Also, the Pavlus rebate check comes in so handy right before we depart.

Thanks for the excellent service.

05/02/2018
Pavlus Verified Traveler

Departing flights were cancelled less than 24 hours from departure (Air France strike). Pam and Michael were excellent in helping to arrange alternative flights. They kept in contact until we arrived at our final destination (SFO to Munich to Paris).
Thank you Pam and Michael.

05/01/2018
Pavlus Verified Traveler

Planning went smoothly. Kept up with changes, due dates and new information with regular e-mails, so no surprises. Especially liked the large cash discount as well as the on-board welcome gift. Much more than other agencies offer.

04/30/2018
Pavlus Verified Traveler

The stormy weather here in NJ during the winter months makes it challenging at times to be able to leave as planned. So having someone like Pam available during those difficult weather conditions to plan and help with alternatives is a great help.

Pam has been our travel planner for a number of years and we have been very satisfied and happy with her services.

04/16/2018
Pavlus Verified Traveler

Pam was helpful every step of the way
I am enjoying my $300 Costco card and using it for gas
AMA are a great company and we want 2019 trip
AmaLea was brand new ship so lots of easy boarding and new beds etc
We teemed up with a couple we met last year on AmaLyra
I hope Pam can help us again

04/08/2018
Pavlus Verified Traveler

Pam has been our travel planner for years. She has understood our needs and catered to them. She is knowledgeable and friendly, therefore we can depend on her suggestions. We have another trip planned later this year for which she has been very helpful.

03/26/2018
Pavlus Verified Traveler

Great service!

03/15/2018
Pavlus Verified Traveler

Excellent ship (Viking Sky) with wonderful crew. Great service from Pam.

03/12/2018
Pavlus Verified Traveler

Pam has always provided fast and reliable service on all our travel requests.
Thank you

02/26/2018
Pavlus Verified Traveler

I book groups often through Pavlus. Pam is great to work with.

02/25/2018
Pavlus Verified Traveler

We’ve worked with Pam for years. She is terrific.

02/24/2018
Pavlus Verified Traveler

WE have used Pam for years and she always gave us great service; she is very professional.

02/18/2018
Pavlus Verified Traveler

Have already recommended Pavlus to a friend.

02/11/2018
Pavlus Verified Traveler

Bin with Pam for 14 Years never had a problem, excellent employee love doing business with here.Thank you Ernst & Gertraud Kaser

01/12/2018
Pavlus Verified Traveler

Another terrific job by Pam and Pavlus.

01/10/2018
Pavlus Verified Traveler

Pam continues to provide timely and excellent responses to our needs. We look forward to working with Pam in the future. Thanks you.

01/05/2018
Pavlus Verified Traveler

Always a pleasure to deal with Pam.

01/05/2018
Pavlus Verified Traveler

Had Good time on Christmas market cruise

Repeat Pavlus customer. Always great service from Pam

12/17/2017
Pavlus Verified Traveler

Everything went as planed. Pam did a good job and I even had a free upgrade to a penthouse suite, wow.

11/22/2017
Pavlus Verified Traveler

Awsome ! Very educational and exciting! We covered so much and so many places that probably we will not be able to do on our own. The Tour Manager Vivi is the best . Very kind but firm . She is very approacheable and is so much. Fun! The dinners were great especially the dinner with the opera singers! The lunch at the olive plantation was awesome and yummy ! Mario our bus driver is also the best! Very respectful , and also so much fun ! The tour guides were very knowlegeable ! I can go on and on about this enriching experience but we just wish your company more success! Please continue to be the tour company that offers the best for less ! Grazie! We are already planning our next trip with you !

11/13/2017
Pavlus Verified Traveler

Pam always been very precise in planning our tour. I’m a repeat customer. Our tour to South America was very enjoyable. Made lots of friends, some from Australia, & Canada.

Thanks Pam for all the help!
Thara krishnan:-)

11/05/2017
Pavlus Verified Traveler

Pam continues to provide exemplary service on a continuing basis. Her response and attention to our travel needs have kept us as Pavlus’ clients for more than ten years. Thank you and Pam.

Note re: below. I am on your e-news list.

11/04/2017
Pavlus Verified Traveler

Great advice about this trip from Pam! Easy planning as we set it up!
She was always ready to answer my questions! We loved the cruise and enjoyed the
Islands we arrived at! Thanks Pam!

10/21/2017
Pavlus Verified Traveler

Pam as always provides fast and accurate service.

10/21/2017
Pavlus Verified Traveler

Pam was wonderful in answering all our questions and booking our trip to Iberia with Gate 1. We had a wonderful time!

10/20/2017
Pavlus Verified Traveler

Everything went swell!

09/28/2017
Pavlus Verified Traveler

Our Globus Monograms tour of Beijing and Shanghai, China, was incredible! Pam Tafoya Chavez has been our travel planning for the last 8 years or so, and she always provides excellent recommendations and service. We never hesitate to recommend Pavlus and Pam whenever we get a chance. You can be sure we’ll be contacting Pam again!

Thanks for asking and keep up the great work!

09/28/2017
Pavlus Verified Traveler

Pam has been booking our tours and cruises for over the past eleven years. She has done this with patience, care and extraordinary response to our needs. She has made trips happen that we had given up on. My response to your next questionaire which will be in about two months will be the same. Pan is a star.

09/09/2017
Pavlus Verified Traveler

We had a terrific vacation. It was a fine ship with good food, entertainment, etc. The countries visited were very interesting, and, and we had very good guides. Pavlus did a great job of preparing things for us and of anticipating things that might happen.

08/31/2017
Pavlus Verified Traveler

The crew were excellent and the excursions were very well organized. This was the first river cruise, although we have been on many ocean cruises. We had to change our reservation because of work, and Pam was wonderful and took care of everything. I will certainly use her services in the future for other types of tours or cruises.

08/24/2017
Pavlus Verified Traveler

Knowledgeable and a good discount

08/22/2017
Pavlus Verified Traveler

We have recommended Pavlus to several people. Pam is very easy to work with and I feel like I have made a friend. She works with us and is spot on with our wishes. We recently took a Princess Cruise and were treated to a meal at the Crown Grill by Pavlus. Thank you.

08/17/2017
Pavlus Verified Traveler

We have used Pavlus and Pam several times and like the efficient and friendly service they provide.

08/08/2017
Pavlus Verified Traveler

Good service plus a discount check.

07/31/2017
Pavlus Verified Traveler

All professional and good. Have used Pavlus before and would use again.

07/31/2017
Pavlus Verified Traveler

Great service, great deal. I have referred many!

07/31/2017
Pavlus Verified Traveler

I tell people that Pavlus is reliable, trustworthy and can save you money. I have given out the Pavlus cards to people I meet on trips and to friends.

We love the excellent service we get from Pavlus and especially Pam. Pam is attentive to our needs and always communicates to us in a timely manner. We have not been disappointed on the many trips she has booked for us!

07/20/2017
Pavlus Verified Traveler

Pavlus is a great travel agency to use if you really know what type of trip you would like to plan. They are conscientious about booking a tour and arranging transportation to and from the tour’s destination. Pavlus does a good job of trying to get the discounted prices for their clients.

07/19/2017
Pavlus Verified Traveler

Prompt and reliable service.

07/18/2017
Pavlus Verified Traveler

You are very helpful. Always good suggestions. Your discount is a help.

07/15/2017
Pavlus Verified Traveler

We have planned 5 vacations with Pavlus and have had an excellent experience in booking each of these trips. The travel planners are very knowledgeable about the itineraries and the cruise/tour providers. Pavlus handles all the paperwork with the travel companies including billing and gets very competitive discounts off the listed fares to help reduce our cost. The Customer Service department has also been very helpful in resolving any problems that might arise prior to the trip. In general, it has been a very nice experience working with Pavlus including on our next trip which is coming up in 2018.

07/14/2017
Pavlus Verified Traveler

Pavlus gives a very good discount on the published fares and does a great job managing all the paperwork, sending documents, etc. from the cruise/tour company. The travel planners are very experienced and quite personable to work with. The Customer Service team does a great job helping to solve any problems that might arise with your reservation. In general, we have had a very good experience with Pavlus on all 5 of the vacations that we have booked with them.

07/14/2017
Pavlus Verified Traveler

The process of booking the tour and payment was handled effectively. Follow-up clarification questions was answered clearly and promptly. Discount from Pavlus was a nice bonus.

07/13/2017
Pavlus Verified Traveler

Very professional and knowledgeable. Pam Tafoya is always so efficient in getting the information I request of her, regarding my travel plans. She is an asset to your agency!!

07/09/2017
Pavlus Verified Traveler

Pam is fantastic to work with!

07/05/2017
Pavlus Verified Traveler

Well Planned

06/29/2017
Pavlus Verified Traveler

Excellent vacation!!

06/28/2017
Pavlus Verified Traveler

Great customer service. Fast, efficient, friendly. I call Pam every year. She is fantastic. Always helpful-I couldn’t ask for more attentive service. Great pricing.

06/27/2017
Pavlus Verified Traveler

Outstanding service from travel planner.
Great price with Pavlus discount.

My wife tells people we meet on trips we take how pleased she is and hands out Pam’s card.

06/26/2017
Pavlus Verified Traveler

We have always had excellent help and service from Pam.
We recently had to leave our land tour of England after Judi fell and broke a rib. Brian in your customer service did a great job in helping us arrange flights home.
This degree of service is why we will continue to use Pavlus Travel and highly recommend it to otheres
Thanks again for the great service
Bill & Jud Hornsey

06/24/2017
Pavlus Verified Traveler

You just do a great job of taking care of the arrangements A-Z. We also appreciate that you offer credits or discounts on the tours we’ve booked. Pam has always been great in helping us choose the right tours for us. She takes the worry out of all the booking.

06/21/2017
Pavlus Verified Traveler

Lowest cost guarantee and amazing service and responsiveness. Pam or one of the team would always respond in a day or less, with the goal of resolving my question in my favor. And the Pavlus discount was several times larger than the agency discount offered by our previous agent. I find myself passing on the Pavlus name and Pam’s to everyone that asks about the trip.

06/21/2017
Pavlus Verified Traveler

On our cruise I recommended you to several people who had gone through other agencies or booked directly with Vikimg. I said that Pavlus treated us first found you years ago we saved over a thousand dollars versus the local agent we had been using.

06/20/2017
Pavlus Verified Traveler

I have recommended your travel agency many times.

06/20/2017
Pavlus Verified Traveler

Pam has given me good service on a number of occasions, and I appreciate the discounts offered by Pavlus.

06/20/2017
Pavlus Verified Traveler

Good knowledgeable service and cash incentive.

06/15/2017
Pavlus Verified Traveler

Have booked close to 20 trips through Pavlus with Tauck, Lindblad, and Viking. Never anything but top notch dependable service with discount rates. The best!!

06/06/2017
Pavlus Verified Traveler

Excellent customer service. Ms Pam Tafoya is diligent, and customer oriented. Her excellent recommendations were very valuable!

06/04/2017
Pavlus Verified Traveler

great service great prices just outstanding

05/31/2017
Pavlus Verified Traveler

We have been booking tours through Pavlus for perhaps 10 years. Pam Tafoya-Chavez is an absolute dream to work with — – prompt, helpful, and experienced. Never any hard sell either — just first rate service.

I have recommended Pavlus to friends often and will continue to do so.

05/30/2017
Pavlus Verified Traveler

That Pavlus can get discounts when other travel agents can’t. Plus Pavlus agents are very responsive and helpful.

05/10/2017
Pavlus Verified Traveler

The service and response from Pam was always good and the pricing was a great savings. I enjoyed the discount for the same cruise others paid more for.
The documents for cruise were received right on time and exactly what we had discussed with Pam. Great job !

05/09/2017
Pavlus Verified Traveler

You can find the trip you want, have a professional plan it and travel with the confidence that all is well. We love Pam Chavez! She’s helped us for a lot of years.

04/28/2017
Pavlus Verified Traveler

I have recommended Pam several times and always tell them how easy it is to deal with her.

04/17/2017
Pavlus Verified Traveler

Pam always gets me the best deals for what I’m looking for, and she’s very patient with me constantly asking about something.

04/07/2017
Pavlus Verified Traveler

You always get the best service and prices through Pavlus. If there are perks to be found, Pavlus finds them plus you usually get a discount on your travel with Pavlus. Pam is wonderful to work with and very helpful.

03/20/2017
Pavlus Verified Traveler

Easy to arrange a trip plus a reward refund.

03/17/2017
Pavlus Verified Traveler

Pam is always helpful when booking or if I need to change something on a reservation. In fact I have just recommended
Someone to Pam and I am sure they will be booking with you.

03/14/2017
Pavlus Verified Traveler

lWe have been using Pam at Pavlus Travel for many years. She works with us to get our vacation packages and flights a all coordinated and organized. All our paperwork is sent on time and any questions are answered by Pam or an associate .promptly. They all make planning our travels easy and stress free
We have received some referrat fees when friends have booked a trip through Pavlus Travel and the rebates on your booked trips are an added bonus.

02/22/2017
Pavlus Verified Traveler

Good pricing and follow up.

02/16/2017
Pavlus Verified Traveler

Excellent service with potential for some cost savings.

02/13/2017
Pavlus Verified Traveler

Always a joy to work with Pavlus.

01/04/2017
Pavlus Verified Traveler

All reservations have worked out perfectly. Professional and efficient staff.

01/02/2017
Pavlus Verified Traveler

Good service and consistently the best prices around with great On Board Credits.

12/29/2016
Pavlus Verified Traveler

Best service and rewards on the industry – Pam takes care of us

12/13/2016
Pavlus Verified Traveler

We had an absolutely wonderful time. A special thanks to Pam for helping us plan our vacation!

12/03/2016
Pavlus Verified Traveler

Excellent travel agent. Have used Pavlus for numerous trips around the world and have never had a problem with Pavlus.

Thank you.

12/02/2016
Pavlus Verified Traveler

Easy to work with. Respond back when questions. Very accommodating figuring things out for you. Enjoy not having to go to an office to work out vacation plans. Price is always competitive if not better than other tours.

11/29/2016
Pavlus Verified Traveler

Great benefits,on board Credit on cruises and good discount on bus tours .free bottle of wine and received a free shore excursion. Quick response from travel agent by email .dependable service .

11/09/2016
Pavlus Verified Traveler

best service best reps very best pricing thank you, pavlus

11/09/2016
Pavlus Verified Traveler

They offer great customer service,get back with answers promptly, pricing is great, easy to schedule, offer lots of options.
Most important , the people are great to work with.

10/24/2016
Pavlus Verified Traveler

Good prices.

10/24/2016
Pavlus Verified Traveler

Friendly,professional travel services.Timely responses to questions and inquiries.Terrific travel value and realistic suggestions for travel options.Always puts the clients travel needs first.

10/14/2016
Pavlus Verified Traveler

I have booked three trips with Pavlus Travel and have been happy with every trip and keep coming back.

09/30/2016
Pavlus Verified Traveler

Great service. Pam was very expedient in answering all my questions.

09/19/2016
Pavlus Verified Traveler

fantastic very organized

08/24/2016
Pavlus Verified Traveler

Very knowledgable (Pam) and took care of what needed to be done.

08/05/2016
Pavlus Verified Traveler

Pam is highly professional, patient, and customer service centric. Awesome service. Thank you

08/01/2016
Pavlus Verified Traveler

Good service. good prices.

07/27/2016
Pavlus Verified Traveler

Discounts and great service.

07/20/2016
Pavlus Verified Traveler

Good service and follow up

07/19/2016
Pavlus Verified Traveler

efficient, competitive, detailed and competent.

07/15/2016
Pavlus Verified Traveler

Pam has helped us greatly for many wonderful cruises. She always has good answers for all of our many questions. We are looking forward to a cruise around Australia and Tasmania that Pam is helping us and our brother and sister-in-with for March 2017.

We appreciate all the details and the gifts of complementary wine that Pam arranged for the Coral Princess cruise that our family of 6 took 7/2-9/16 from Anchorage to Vancouver, B.C. We all had a terrific time.

Thank you very much, Pam and all of Pavlus Travel.

07/12/2016
Pavlus Verified Traveler

Excellent, courteous service providing an excellent travel experience. We have been dealing with Pavlus Travel for many years and continue to be happy with the service we are receiving. Pam Tafoya has been a wonderful agent – helpful, prompt and courteous.

07/11/2016
Pavlus Verified Traveler

Pam Chavez always does a very good job of looking after me when I book a tour through her. Also, I like the fact that there is a discount with Pavlus Travel on the land price of tours.

07/01/2016
Pavlus Verified Traveler

Professional and responsive. Excellent company to deal with. Pam did a very good job.

07/01/2016
Pavlus Verified Traveler

pam has been terrific at helping us to plan several trips. I would highly recommend her.

06/29/2016
Pavlus Verified Traveler

The job gets done and their is a nice rebate. Pam is very easy to work with and there is backup if she is not available.

06/21/2016
Pavlus Verified Traveler

Pam was extremely helpful as we made our plans. She kept us up to date on any changes that had to be made and was always courteous and friendly when we called with any questions. My husband and I were very pleased with Pavlus and would use them again with any future travel plans.

Sincerely,

Thomas and Christine Guercio

06/15/2016
Pavlus Verified Traveler

Knowlegable staff who always answer their direct line (Pam Tafoya) and get answers right away,if they don’t know it.

This is not a customized travel agency (ie train schedules between Venice-frankfurt)

They may have better prices for package tours/cruises than the provider; they may offer a discount if one pays in cash

So check them first when planning a trip

06/06/2016
Pavlus Verified Traveler

Wonderful service. Rebate on trip. Very nice gifts when we arrived on board.

06/02/2016
Pavlus Verified Traveler

Kept us informed about air flight changes sent us a lot of information

06/01/2016
Pavlus Verified Traveler

Pam was wonderful to work with. She stayed
In communication even when our original flight was cancelled and rescheduled. She worked with our 3 new referrals well. The paperwork arrived promptly prior to departure. We will use her again.

05/06/2016
Pavlus Verified Traveler

Check other avenues first then call Pavlus. That way you will really appreciate what Pavlus can do for you. My experience was terrific. Pan Tofoya Chavez was really great & helpful.

04/29/2016
Pavlus Verified Traveler

great pricing options/rebates/discounts on nearly all major tour operators

good service and follow-up

04/27/2016
Pavlus Verified Traveler

Easy to do business with and discount cruises.

03/26/2016
Pavlus Verified Traveler

Work with Pam! She is patient and responsive. Whatever the needs, it is done quickly and well.

03/23/2016
Pavlus Verified Traveler

I completely trust Palvus Travel with helping plan all my trips..

03/23/2016
Pavlus Verified Traveler

Great

03/21/2016
Pavlus Verified Traveler

An amazing company that treats everyone like a family member and on top of that offers additional bonuses. We are always referring friends and colleagues .
Keep up the good work. Our agent, Pam Tafoya, we think is the best agent in the whole wide world, and we have used a few agents from Tauck to Insight to Abercombie.

03/21/2016
Pavlus Verified Traveler

Timely, efficient, professional service.

03/16/2016
Pavlus Verified Traveler

Very efficient. Receive a rebate with A&K tours booked through Pavlus.

03/08/2016
Pavlus Verified Traveler

We were pleased with Pavlus and Pam’s help. They were responsive and helpful and we will use them again.

02/15/2016
Pavlus Verified Traveler

Saves you money – good service – Pam easy to work with and very helpful.

02/15/2016
Pavlus Verified Traveler

They do a good job and have really good prices.

02/15/2016
Pavlus Verified Traveler

Pam is responsive in a timely fashion to my needs. She makes excellent recommendations. Cecelia

02/08/2016
Pavlus Verified Traveler

I have found Pavlus to be helpful and very fair on their prices

01/27/2016
Pavlus Verified Traveler

Timely, efficient, professional friendly service.

01/25/2016
Pavlus Verified Traveler

Although the market is catching up with Pavlus pricewise, Pam continues to provide prompt and patient service which more than compensates for any cost issues. She remains outstanding.

01/12/2016
Pavlus Verified Traveler

Pam was so helpful in recommending a cruise for us to go on. We booked last minute. Cyber Monday for a Dec 20 cruise and she located two great cabins for our family and at a really great rate. I will use her again and recommend her to my friends.
Thanks!

12/28/2015
Pavlus Verified Traveler

Good pricing and service.

12/21/2015
Pavlus Verified Traveler

Friendly and professional travel service that strives to meet their clients travel interiests and budget considerations.Planners that will research ways to provide a more enjoyable and memorable travel experience.Effective and efficient–timely communications. A company with a well tuned SOP and reputation for excellence.

12/15/2015
Pavlus Verified Traveler

Very efficient, knowledgeable, and competitive.

12/09/2015
Pavlus Verified Traveler

Excellent service. All representatives are very courteous and helpful

11/11/2015
Pavlus Verified Traveler

Knowledgeable and good prices when figuring in the rebate,

11/04/2015
Pavlus Verified Traveler

Pam has always given me very good and prompt service.

10/30/2015
Pavlus Verified Traveler

Pam has been very helpful in planning private journeys with Abercrombie and Kent as well as group travel with Tauck. The rebates are a plus!

10/27/2015
Pavlus Verified Traveler

Pam is extremely efficient, very helpful and very accommodating.

10/26/2015
Pavlus Verified Traveler

Great prices.

10/26/2015
Pavlus Verified Traveler

Good travel company with competitive pricing.

10/20/2015
Pavlus Verified Traveler

BEST PRICES

10/20/2015
Pavlus Verified Traveler

Great discount prices and knowledgeable staff.

10/07/2015
Pavlus Verified Traveler

What I like is value added. I like that fact that Pavlus usually provides a rebate based on the tour or cruise cost that no other travel agency is able to provide. Even though Tauck no longer allows rebates, Pavlus proviced gift cards. Pam is always thorough and professional. Our vacation to China was amazing!

10/05/2015
Pavlus Verified Traveler

So far so good
I like that there is a small rebate (bounce back) for booking the trip with them
I like that Pam gets back to me in a timely manner!

10/05/2015
Pavlus Verified Traveler

Pam has set up 4 cruises for us now and it has always gone well w/o any problems. I was referred to Pavlus, and Pam, by a friend back in 2007.

10/02/2015
Pavlus Verified Traveler

Pam was very helpful and could answer all of my questions. What she did not know she was able to refer me to another department for assistance. The service was excellent. Always got back to me in a timely fashion.

09/28/2015
Pavlus Verified Traveler

Courteous service, good advice, many options to choose from and great savings!

09/28/2015
Pavlus Verified Traveler

Pam gives us great customer centric service.

09/14/2015
Pavlus Verified Traveler

Service,price and attentiveness

09/10/2015
Pavlus Verified Traveler

Very professional & accommodating

08/28/2015
Pavlus Verified Traveler

We have been clients for several years and have always been very satisfied with the service we have received from Pavlus and from Pam Tafoya Chavez in particular. The deals have been great!

08/27/2015
Pavlus Verified Traveler

It is the best travel agency who takes care of all details and will go above and beyond to make sure all is well taken care of. I love Pam, who I have been planning all my family vacations 1-2 times a year for the past 5 years. She is special and has made my experience with Pavlus exemplary and joyful.

08/18/2015
Pavlus Verified Traveler

Pam delivers the ultimate customer service. Even though our communication is by internet, I feel she is providing information with a smile.
Pavlus provides a wide array of choices. The pricing is excellent and detailed so there are no unwelcome surprises.
A disappointment that I had to download all of our travel arrangements whereas the other clients on the tour had Monograms brochures and tags to identify their luggage. Otherwise, no issues.
I used to use a different travel website, but for the same trips, Pavlus beats the price.

08/18/2015
Pavlus Verified Traveler

Pam Tafoya Chaves is efficient, capable, helpful, finds what we want/need at a good price, follows through beautifully, is never pushy, and is always kind. She put us as #1 on the Island Princess wait list for a balcony stateroom for 4, notified us when it became available and procured it for us. It was excellent. She also arranged a transfer for us from the Venice, Italy airport to our hotel in Venice by private boat…a great way to introduce our grandchildren to Venice.

My sister-in-law introduced us to Pam online and we have both been helped by Pam for at least 5 years.

Thanks, Pam!

08/18/2015
Pavlus Verified Traveler

Best travel value!

08/05/2015
Pavlus Verified Traveler

The service was great and the price was exceptional

08/02/2015
Pavlus Verified Traveler

Pam has always provided fast and thorough response to our requests for quotes and follow up questions, The rebates are always good

08/02/2015
Pavlus Verified Traveler

Pam’s booked travel for us for many years and has always given nothing but the best customer service. This trip was no different. For this particular trip, she was able to share her personal river cruise experience with Uniworld which was very helpful to me. One thing that I particularly like is that when I have any questions regarding upcoming travel, I can always call Pam and she will return my call in a promptly manner. I will continue to use Pavlus Travel and Pam as my agent.

07/25/2015
Pavlus Verified Traveler

Our Castles on the Rhine River Cruise was fabulous!! Pam was very knowledgeable about the cruise and went above and beyond to make sure all our travel needs were met and our questions were answered. I will recommend her to all my friends.

07/23/2015
Pavlus Verified Traveler

Pam did an amazing job in coordinating our trip and assuring everything was in place before we left. There were no hiccups along the way and best of all the vacation was truly amazing.

07/22/2015
Pavlus Verified Traveler

We’ve been dealing with Pavlus Travel with Pam as our travel planner for many years. We have always received outstanding service. There is no reason to use any other travel agency.

07/20/2015
Pavlus Verified Traveler

Pleased always

07/19/2015
Pavlus Verified Traveler

As usual, Pam’s quick response and attention to detail contributed much to the pleasure of our cruise.

07/15/2015
Pavlus Verified Traveler

We have made many referrals to Pavlus. Your prices are great & our travel agent, Pam, always gets back to us right away.
She answers all our questions & is so helpful. You offer many trips all over the world

07/15/2015
Pavlus Verified Traveler

You cannot beat the price!

07/06/2015
Pavlus Verified Traveler

Excellent service by a low-cost travel agency. Rebates from travel companies likely, with additional incentives offered by Pavlus.

07/02/2015
Pavlus Verified Traveler

Best service and place to get deals on the net. My personal planner, Pam, is always able to get what I want at the best rates fro me. She assures my needs are met and keeps me informed of any changes. If plans change she responds quickly and efficiently. Pavlus meets and exceeds the other sites by a mile.

07/01/2015
Pavlus Verified Traveler

Good Morning!

I have recommended your agency to several of my friends. This time also I have referred 4 new people to your agency. Excellent help from Pam Tafoya. Very pleasant to deal with. We bought 18 tickets from you for the Caravan Costa Rica tour. Still thinking of going to Panama & Guatamala through Caravan, I will get in touch with Pam soon for next April.

07/01/2015
Pavlus Verified Traveler

Pam is extremely responsive to my vacation needs. Her responses are always timely and very helpful. She accurately prepares the quotes as requested and secures the slots as soon as possible. She understands the sense of urgency.

Pavlus Travel sends all communication on a timely basis, e.g. travel information (booklets and other materials). It is a very well run and efficient organization.

06/29/2015
Pavlus Verified Traveler

Great value for the money. Pam handled all tour arrangements expertly and efficiently.

06/21/2015
Pavlus Verified Traveler

Have been using them for years, service is good and they can save you money

06/17/2015
Pavlus Verified Traveler

Very professional, very efficient. Lovely to deal with. Quick responses. All goes smoothly.

06/15/2015
Pavlus Verified Traveler

Good service and discounts!

06/14/2015
Pavlus Verified Traveler

Pam is an outstanding professional. Besides she is all ways looking out for her clients. And not to get We like the discounts Pavlus gives.

06/14/2015
Pavlus Verified Traveler

Pam was extremely efficient. She answered all of my questions and she was very quick in her responses.

06/11/2015
Pavlus Verified Traveler

We really appreciated the prompt support and the unexpected courtesy gift ($90 on-board credit.) It is apparent that all of you work as a team and that benefits your clients. We are VERY pleased with your service and support!

06/09/2015
Pavlus Verified Traveler

That the level of service was outstanding and the value in light of the discount was very attractive. Pam Tafoya was extremely responsive and timely.

06/03/2015
Pavlus Verified Traveler

Quick response. Good discounts. Knowledgable

06/02/2015
Pavlus Verified Traveler

We were well taken care of and Pavlus did an excellent job communicating! We had a wonderful cruise!

06/01/2015
Pavlus Verified Traveler

Excellent knowledge of trips, very professional service in putting trip together, friendly service. Pam met all these standards.

05/15/2015
Pavlus Verified Traveler

great planners, good prices and rebates.

05/13/2015
Pavlus Verified Traveler

pam does a fantastic job….at a great price… with efficiency and care…

05/11/2015
Pavlus Verified Traveler

Great service! Very careful planning. questions answered promptly. We have always received wonderful service and help from Pam–she is great!

05/10/2015
Pavlus Verified Traveler

Easy, Efficient and Professional! There should be no other way when booking a vacation. Pam assisted me in booking a fantastic cruise vacation. She found us the best rates, offered suggestions and truly ensured that we were booking the best cabin for our money. I would not only recommend Pavlus Travel to friends, family and colleagues but will certainly be booking all of our future travel arrangements with Pam.

04/17/2015
Pavlus Verified Traveler

Pavlus is a great travel agency which can save you a lot of money…..Pam is an awesome travel agent!!!

04/07/2015
Pavlus Verified Traveler

Pavlus gave me a discount on my cruise price. When I found a sale price on the cruise they were able to get me the lower price. They notified me of changes in my itinerary and airline,changes

04/02/2015
Pavlus Verified Traveler

Pam has done a great job for me on several occasions. And it\’s always so nice to receive the Pavlus discount check!

03/06/2015
Pavlus Verified Traveler

Excellent service.

02/20/2015
Pavlus Verified Traveler

Pavlus provides excellent service.They are very courteous and helpful in planning a trip.

02/20/2015
Pavlus Verified Traveler

Pavlus provides excellent service.They are very courteous and helpful in planning a trip.

02/20/2015
Pavlus Verified Traveler

Pavlus provides excellent service

02/20/2015
Pavlus Verified Traveler

Pam is great!

02/14/2015
Pavlus Verified Traveler

They save you money and get the job done!!!

01/19/2015
Pavlus Verified Traveler

My travel representative, Pam, provides patience, very prompt responses and overall excellent service. Further, the discounts are competitive.

01/07/2015
Pavlus Verified Traveler

I like the rebate and referral program as well.

12/20/2014
Pavlus Verified Traveler

I have been using Pam for years. She is always nice and works with me in getting the lowest possible deal.

12/03/2014
Pavlus Verified Traveler

Simply that Pam always does a wonderful job for us. We have depended on her for several years now and would not consider anyone or anywhere else.

12/02/2014
Pavlus Verified Traveler

Very professional in all of our dealings.

11/25/2014
Pavlus Verified Traveler

You get full and complete personal service from highly qualified travel agents. Pam was very helpful and cared about us as travelers.

11/22/2014
Pavlus Verified Traveler

Check out this online travel company. You will save money and the agents are the best. Ask for Pam! They always call back or respond to e mail quickly. You will not be disappointed.
I have referred several people that all have been satisfied..

11/16/2014
Pavlus Verified Traveler

Does more Tauck bookings than any other agency. Offers discounts or rebates with many tours. Pam responds promptly to inquiries.

11/07/2014
Pavlus Verified Traveler

Pam{ Has been extremely helpful in every way. Very detailed oriented and has been extremely helpful in pointing out options available to us when selecting a cruise and trip.

11/03/2014
Pavlus Verified Traveler

Everything arranged beautifully.

10/20/2014
Pavlus Verified Traveler

Great service and pricing.

10/18/2014
Pavlus Verified Traveler

Great service from Pam and she works to get me the best available cruise prices plus discounts. Love the service and availability plus the fast response time.

10/15/2014
Pavlus Verified Traveler

Service was great and all info was correct. Pam and Brian were terrific and handled the plans perfectly. We had a great time on our trip and met terrific people.

10/15/2014
Pavlus Verified Traveler

I have booked several trips through Pam at Pavlus. She is dependable, professional, and responds to e-mails and calls promptly. I have a choice of several tour companies, and the price is very competitive.

10/14/2014
Pavlus Verified Traveler

Planning was efficient and accurate. Pricing was more than competitive. All details were accomplished without extra effort.
The Viking Cruise was unbelievable!

10/09/2014
Pavlus Verified Traveler

Good deal. Prompt service. Good discounts. Everything good!

10/02/2014
Pavlus Verified Traveler

For many years we have worked with Pam who has always patient, accommodating and most responsive. More so than any agent we have worked with in the past, and we have done a lot of travel.

Further, we have always found Pavlus\’ cost to be as reasonable as any we have been able to find, most often, more reasonable.

I believe it is foolish not take advantage of Pam and Pavlus\’ costs.

09/30/2014
Pavlus Verified Traveler

1 – based upon our request, Pam defined a perfect cruise plan.
2 – information was clear.
3 – when a change was requested, there was no problem in making the change
4 – prompt information when requested
5 – Good value for the trip

09/30/2014
Pavlus Verified Traveler

Pam is a rock star at coordinating tours for us. We had an almost last-minute cancellation of our Cosmos Holy Land Tour, and she was able to help us quickly find a different tour that fit within our budget and scheduled vacation time.

09/26/2014
Pavlus Verified Traveler

There are multiple tours to select,some very good others not so good. Service is prompt.Cheaper if you get it from them than directly from tour company

09/26/2014
Pavlus Verified Traveler

Very easy booking and great service.

09/24/2014
Pavlus Verified Traveler

Very competent group of travel consultans.

09/23/2014
Pavlus Verified Traveler

Pam has always been very good to help me with any travel plans that I have. I am planning on going on a river cruise with Avalon and will be calling her for help with those arrangements. Won\’t be till next year sometime.

09/22/2014
Pavlus Verified Traveler

Pam and others did a very good job in giving us the info we needed and helping make sure we were making the right decisions in planning our trip to Sicily

09/20/2014
Pavlus Verified Traveler

Great service and a plus – discounts on travel,

09/20/2014
Pavlus Verified Traveler

Very helpful & a discount is given on the trip!

09/11/2014
Pavlus Verified Traveler

I compared Pavlus Travel to other travel company and found that the gave me the best price.

09/09/2014
Pavlus Verified Traveler

We had a great experience

08/17/2014
Pavlus Verified Traveler

The best service — the best prices — THE BEST

08/17/2014
Pavlus Verified Traveler

Service was very good. Liked the reimbursement that we received.

08/17/2014
Pavlus Verified Traveler

Excellent service providing timely and expert help. We also appreciate the discounts offered by Pavlus on a wide variety of products. Every aspect of our cruise worked as was expected. Thank you.

08/17/2014
Pavlus Verified Traveler

Very helpful in arranging trips even for large groups like ours

08/11/2014
Pavlus Verified Traveler

Good discounts, prompt responses and good service – with no extraneous frills.

08/11/2014
Pavlus Verified Traveler

Pam is always very helpful and pleasant to work with. In addition, she is very responsive.

08/11/2014
Pavlus Verified Traveler

We have used your company for all of our Tauck trips. The refund is appreciated and having someone take care of the details is great.

08/07/2014
Pavlus Verified Traveler

Pavlus & Pam Tafoya are great! We have recommended you to a number of people.

08/03/2014
Pavlus Verified Traveler

Pam did a great job and I loved that we received a 5% rebate.

08/01/2014
Pavlus Verified Traveler

excellent service

07/31/2014
Pavlus Verified Traveler

Great service. Pam is always available to answer our questions and make sure we get the best price. Great discount prices.

07/28/2014
Pavlus Verified Traveler

Excellent customer service, competitive prices.

07/28/2014
Pavlus Verified Traveler

Get discount and good service.

07/22/2014
Pavlus Verified Traveler

Does a great job. Answers questions promptly. Solves problems efficiently and know what they are talking about. Also, I think they give the best possible price (but, I\’m not sure because i would rather pay a lettle extra for good service than go on the cheap and suffer for it.)

07/21/2014
Pavlus Verified Traveler

Tell them to ask for Pam as she is always efficient and helpful. A great agent.

07/21/2014
Pavlus Verified Traveler

GREAT service!