By: Pavlus Verified Traveler on 06/12/2025

We really enjoy working with Pam.

By: Pavlus Verified Traveler on 03/10/2025

It is with great appreciation and gratitude that I come back to praise Pam for taking care of my reservation for this Trafalgar tour. She inspires confidence and comfort as a repeat return customer with Pavlus every year for over 20 years. I know with Pam, all shall go well in the best way possible :) Pam is always so attentive, responsive and exceeds expectations in keeping me informed and current to all the happenings that makes planning and the trip successful in every way! I feel so fortunate to have Pam to go back to whenever I am ready to plan the next trip with Pavlus. I just came back from my most recent tour with Trafalgar and am so delighted and grateful for how great the trip was, thanks to Pam’s excellent organization and attention to details to ensure all would go well. I want also take this opportunity to thank the wonderful friendly Pavlus staff for answering and following up with confirmatory information. It has, all in all, been an amazing and awesome experience with Pavlus! THANK YOU❤️

By: Pavlus Verified Traveler on 03/09/2025

Pan does an excellent job for me.

By: Pavlus Verified Traveler on 03/08/2025

Because Pam is beyond excellent in her job, every detail was managed so that all we had to do is get on board and enjoy! Her personality, her ethics, her knowledge of the industry, and her responsiveness is always a 10+ and I’m sure Pavlus knows what an asset she is to the company. – not to mention her customers. We have referred Pavlus/Pam to several people.

By: Pavlus Verified Traveler on 01/25/2025

Pam and the Guest Services team do a fantastic job!

By: Pavlus Verified Traveler on 01/04/2025

Pam and your guest service teams provide fantastic service. The St. Petersburg to Key West and back during Christmas was a wonderful experience with many fond memories.

By: Pavlus Verified Traveler on 01/03/2025

This was my first Viking cruise. I have a two week cruise with Viking in April. I prefer Regent for my next trip. Viking itineraries involve too much walking. I have a bad back and not able to do long walks. I would prefer more bus tours with stops as they do with Regent on our Africa cruise. Also I would like to be contacted when a great deal on a cruise comes up. Something that would be considered a great all inclusive trip. Also would consider a river cruise.

By: Pavlus Verified Traveler on 12/11/2024

would never think of using another agency - Pam is specular

By: Pavlus Verified Traveler on 12/10/2024

Appreciate open office on Sundays.

By: Pavlus Verified Traveler on 11/22/2024

I’m always impressed by Pavlus Travel and planner Pam. I referred six people to Pavlus Travel on my most recent Cosmos Tour. Keep up the great work!

By: Pavlus Verified Traveler on 11/19/2024

Pam has taken care of our travel plans for years and it always so efficient and knowledgeable.

By: Pavlus Verified Traveler on 11/15/2024

I'm very happy with your company! Thank you for all your great help. When I was recently in the Mediterranean on an Oceania cruise I was able to reach your team easily due to the time difference and it was a great relief to be in touch with them when I had an urgent matter.

By: Pavlus Verified Traveler on 11/14/2024

Christopher and Denise were very helpful. They did not stop until we resolved the issues. Was so happy with them.

By: Pavlus Verified Traveler on 11/14/2024

Thank You in GOD’s Will . It was one of my BEST ever Voyage.

By: Pavlus Verified Traveler on 10/09/2024

Pavlus is great! When there was a possible strike Pam helped me move from Air Canada to United Airlines. Tauck is usually great, but this was definitely not my favorite vacation. Food and weather were great, but accommodations were not up to Tauck standards. Also one long bus ride, and rest stops were too "touristy".

By: Pavlus Verified Traveler on 10/09/2024

Everything went smoothly. There were no hiccups. Another great vacation coordinated by Pam.

By: Pavlus Verified Traveler on 10/08/2024

Pam Chavez has been my agent for countless top tours and she does a superb job in every respect

By: Pavlus Verified Traveler on 10/06/2024

Pavlus has been excellent to deal with on Vacation needs.

By: Pavlus Verified Traveler on 10/04/2024

I am a long-time Pavlus client and Pam Chavez is my travel planner. I am so pleased with the services received by Pam and Pavlus over the years.

By: Pavlus Verified Traveler on 10/04/2024

Pam Chavez is the BEST!

By: Pavlus Verified Traveler on 10/03/2024

Well organized. Outstanding Tour Director.

By: Pavlus Verified Traveler on 09/17/2024

Pam does a FANTASTIC job! Trafalgar Poland trip was a marvelous experience and great history lesson. Country is immaculately clean, people are friendly, and food is very good. Very good exchange rate also.

By: Pavlus Verified Traveler on 09/16/2024

Excellent company to work with. Wonderful benefits

By: Pavlus Verified Traveler on 09/16/2024

Pam has been great for many years --

By: Pavlus Verified Traveler on 09/16/2024

Pam Chavez has been our main contact and has been very responsive and helpful. We have also worked with Leann Wright and Mike Duran and they both have been helpful and very professional

By: Pavlus Verified Traveler on 09/16/2024

The vacation was wonderful. Booking through Pam at Pavlus has always been easy. She is quick to respond to our questions and requests. The onboard credit and referral from Pavlus are also great perks! We definitely we be using Pavlus again.

By: Pavlus Verified Traveler on 07/20/2024

Pam is terrific - I've worked with her for many years.

By: Pavlus Verified Traveler on 06/04/2024

We took 2 Smithsonian Journeys tours, back to back, and both were very good. And, as always, Pam is perfect to work with.

By: Pavlus Verified Traveler on 06/01/2024

Have used Pavlus and worked with Pam for several years. She is great to work with.

By: Pavlus Verified Traveler on 05/27/2024

Pam and the balance of the team do a great job for us.

By: Pavlus Verified Traveler on 05/27/2024

Pam is the greatest -- Been with her over 10 years ---

By: Pavlus Verified Traveler on 05/19/2024

Love Pam! We were recommended to Pam probably 15-20 yrs from friends. Best decision we ever made. Since then we’ve recommended Pam several times over. We carry her business cards when we travel. Hopefully she’ll get some new clients from our recent cruise.

By: Pavlus Verified Traveler on 05/15/2024

The tour we took was the Classic Italy tour with Tauck. Pam was extremely helpful and made all the arrangements for the trip. She contacted us when the need arose and let us know when events were changed prior to the trip. This is the third time we have been on a Tauck tour and we used Pam each time. It is evident to us that using a professional like Pam makes traveling so much easier and pleasurable. We will continue to use Pam and Pavlus anytime we travel domestically or internationally Thank you and we look forward to our next journey arranged by Pavlus Travel.

By: Pavlus Verified Traveler on 03/16/2024

This cruise was my first vacation in at least 15 years. A friend had been telling me about his long time experiences with cruises over the year and he discovered Pavlus Travel while we were choosing a cruise on the Oceania Cruises website. I was so happy with the experience of working with Pam because she handled absolutely everything cruise-related. Denise was also a huge personal helper with making all of the airline reservations work! I definitely liked the Oceania Cruise, the culture, the ship and all of the features, events, services, restaurants and tours. I have already signed up for two more cruises in the future. Thanks to Pavlus Travel I am now a cruise person!

By: Pavlus Verified Traveler on 03/11/2024

VACATION WAS GREAT. PAM & PAVLUS HANDLED ALL THE ARRANGEMENTS QUICKLY AND EFFICIENTLY. I HAVE, AND WILL CONTINUE TO RECOMMEND PAVLUS TO MY FRIENDS AND ACQUAINTANCES.

By: Pavlus Verified Traveler on 02/20/2024

Pam is always very patient and helpful with making our plans. This trip the Guest Relations department was very responsive and helpful with making additional accommodations that we needed.

By: Pavlus Verified Traveler on 02/05/2024

The Trafalgar tour to Costa Rica was fantastic and Pam made it a breeze to plan! Thanks!

By: Pavlus Verified Traveler on 02/01/2024

Extremely satisfied - Pam is the best

By: Pavlus Verified Traveler on 01/07/2024

Our Oceania Vista cruise over the Holidays was wonderful and Pam from Pavlus Travel was instrumental in booking and ensuring we had the best time! We truly appreciate all the hard work Pam is putting into giving us the best service and best prices for all the cruises we already went on and future cruises we have booked with her! Thank you, again, Pam for your time and kindness!

By: Pavlus Verified Traveler on 12/24/2023

Pam was as always, very professional, very responsive and helpful throughout the booking process. Thanks to her, another 2 of our friends also booked their cruise reservations with her. They had very similar thoughts. I believe she is the reason we keep coming back to Pavlus for our cruise reservations. She is a real asset to your organization.

By: Pavlus Verified Traveler on 12/19/2023

Great Viking Ocean Cruise, and Pam was very helpful in booking our cruise. She has booked several trips for us, and has always done a great job for us.

By: Pavlus Verified Traveler on 10/28/2023

We love working with Pam and have recommended her to many of our friends and family.

By: Pavlus Verified Traveler on 09/29/2023

Always a pleasure to work with Pam and get all the Pavlus benefits.

By: Pavlus Verified Traveler on 08/17/2023

Love working with Pam!

By: Pavlus Verified Traveler on 07/22/2023

Pam and Pavlus helped make our trip very enjoyable

By: Pavlus Verified Traveler on 07/19/2023

This was my seventh cruise with Uniworld, and it was a great experience. Our first time with Pam. In my opinion, she continued the excellent service we have always received from Pavlus Travel - courteous, responsive, and professional!

By: Pavlus Verified Traveler on 07/18/2023

My agent Pam was so attentive, she ensured that we were aware of everything and checked up to ensure our comfort. Her care and concern helped us have an enjoyable time.

By: Pavlus Verified Traveler on 07/16/2023

The cruise was great! Pam did an excellent job keeping me informed and updated regarding information about the cruise and the things that had to be completed prior to the departure date. On the ship Pam made sure everything went well and answered any questions I had. She was professional, helpful, and friendly.

By: Pavlus Verified Traveler on 07/02/2023

We can always depend on pam to get us the best pricing and follow-up

By: Pavlus Verified Traveler on 07/02/2023

Pam and the Pavlus team do a great job arranging our travel. Pam is very responsive to my inquiries and schedules our requested trips without error. She and Pavlus are now our only travel agent. And of course, the Pavlus credits and incentives exceed any we've seen in the travel industry.

By: Pavlus Verified Traveler on 06/19/2023

This was our first time using Pam. She was always attentive to our needs and we had many. First class service! We have a few more vacations lined up using Pam!

By: Pavlus Verified Traveler on 06/13/2023

Pam was great with all our arrangements! Love Pavlus!

By: Pavlus Verified Traveler on 06/03/2023

Pam does a great job for us and with all of the chaos in the past couple of years she has been a great help.

By: Pavlus Verified Traveler on 06/01/2023

Wish that I had known about Pavlus Travel years ago. We were very satisfied with the services provided by Pam. She was knowledgeable, helpful, and efficient.

By: Pavlus Verified Traveler on 05/27/2023

Wonderful trip with Tauck - We had a great time. Once again, we appreciate the help of Pam and Pavlus travel in creating the whole thing! This is our 3rd trek with Pavlus and Tauck. Thanks for all the help!!

By: Pavlus Verified Traveler on 05/26/2023

Pam is a great agent. She is a real asset to your company.

By: Pavlus Verified Traveler on 05/22/2023

Pam is a top-notch travel planner; knowledgeable, efficient, responsive, available, friendly. Her service is superior.

By: Pavlus Verified Traveler on 05/16/2023

I am always happy with the service I get from Pam. she does a great job

By: Pavlus Verified Traveler on 05/09/2023

The cruise was wonderful! Pam always kept us up to date with any changes or information we needed. And quickly responded to any of my questions.

By: Pavlus Verified Traveler on 02/17/2023

Pam gives the extra effort required when planning a trip that runs into difficulties, eg Covid. Delaying the trip caused complications which Pam was able to overcome resulting in a very wonderful cruise for us.

By: Pavlus Verified Traveler on 02/12/2023

Always great service.

By: Pavlus Verified Traveler on 02/12/2023

We always have 100% satisfaction working with Pam to plan our vacations. She gets us exactly what we like! She forwards us an communication updates she receives. Also, always love the extra perks of working with Pavlus! Thank you for another great cruise!

By: Pavlus Verified Traveler on 02/07/2023

Pam did a fantastic job of scheduling our Trafalgar tour. She was very expeditious and patient with the two cancellations due to the pandemic. The tour was stupendous! We also appreciate the fantastic discounts we received from Pavlus. Thanks!

By: Pavlus Verified Traveler on 01/29/2023

Pam Chavez is a wonderful planner. She is caring,smart and thorough. Every trip she has booked for us has been perfect!! I would give her 5 stars

By: Pavlus Verified Traveler on 01/03/2023

Love working with Pam!

By: Pavlus Verified Traveler on 12/29/2022

Pam is always quick and efficient at getting the cruises I want.

By: Pavlus Verified Traveler on 12/21/2022

Pam has been very responsive to any requests I have.

By: Pavlus Verified Traveler on 12/19/2022

Pam helped us out with a very unusual situation. We were unable to leave on the embarkation date of our recent cruise due to a family illness. She received permission from Oceania cruises for us to fly to Trinidad and embark the ship one week later. All the proper paperwork was waiting for us at immigration there. Thanks Pam!

By: Pavlus Verified Traveler on 12/06/2022

Pam is a great asset to Pavlus Travel. She always does a great job arranging my travel for me.

By: Pavlus Verified Traveler on 12/06/2022

Pam is the best!!!!

By: Pavlus Verified Traveler on 12/01/2022

All of the expert and prompt service Pam provided made my trip to Australia and New Zealand fantastic. I look forward to having Pam and Pavlus assist me with future travels. I plan without hesitation to refer others to Pavlus.

By: Pavlus Verified Traveler on 11/30/2022

This long-awaited trip was so enjoyable and made possible with the assistance of Pam at Pavlus. She is always so helpful and responsive to what is needed, making trip planning much easier. Thank you to Pam and Pavlus for all you have done for me over the years.

By: Pavlus Verified Traveler on 11/25/2022

Pavlus always does an excellent job in getting me ready for my trip. Pam is a great and agent, always efficient and accurate. The trip went off perfectly and I am looking forward to traveling again soon.

By: Pavlus Verified Traveler on 11/16/2022

Pam Chavez is an excellent travel agent/advisor. She always gets back to us when we have questions or concerns.

By: Pavlus Verified Traveler on 11/12/2022

Pam took care of everything

By: Pavlus Verified Traveler on 11/11/2022

Very happy with customer service and Pam is a great travel planner. She is responsive to calls and emails and listens to requests and special issues.

By: Pavlus Verified Traveler on 11/06/2022

Good service from Pam, and great prices.

By: Pavlus Verified Traveler on 11/03/2022

I love Pavlus Travel and think Pam is amazing! Our Tauck tour, Magic of Morocco, was wonderful. Marrakech is a beautiful and exciting city. The Yves Saint Laurent Museum was a walk in time in fashion. Add the sights, sounds and excitement of the medina , museums and shopping in the souk and this is a trip not to miss. Pam arranged the hotel booking before the tour. She made sure we received all the paperwork from Tauck and responded immediately to answer all my questions. I even talked about Pavlus on tour and shared Pam's number with other travels. We are cruising in January on another trip Pam has booked for us. Go Pavlus Geri

By: Pavlus Verified Traveler on 11/01/2022

I have worked with Pam for years and will continue to do so -- I have referred several to Pam in the past -- she is the best --

By: Pavlus Verified Traveler on 10/22/2022

Pam does a great job and is an asset to your company.

By: Pavlus Verified Traveler on 10/14/2022

Pam is extremely helpful and knowledgable during my cruise booking process! She's so responsive to each of my inquiry, and clear with her message. I also had a great cruise experiences with Celebrity. Will definitely recommend Pavlus Travel to my friends or colleagues, and come back to book with Pam in my future vacation.

By: Pavlus Verified Traveler on 09/24/2022

Pam always does a good job.

By: Pavlus Verified Traveler on 09/05/2022

Trip was great as expected. That's why we always go with Pam and Tauck. Recommended Pam to another guest.

By: Pavlus Verified Traveler on 09/03/2022

The cruise to Iceland and Greenland was great. Pam did a good job in keeping me informed.

By: Pavlus Verified Traveler on 09/02/2022

Pam has always been great booking our trips. She knows what type of traveler’s we are and helps us with first class trips.

By: Pavlus Verified Traveler on 08/21/2022

This was my sixth or seventh trip in which Pavlus, and specifically Pam Chavez, helped to plan and coordinate my trip, including air transportation and trip insurance. I have always been 100% satisfied with the services provided to me. My trips have always gone smoothly, with the exception of some flight delays which were beyond Pavlus's control. I have made 12 referrals to Pavlus. All persons referred were satisfied clients, several of whom have been repeat travelers using Pavlus. I particularly appreciate Pam for her prompt replies to my emails, and an occasional phone call, during the trip planning process. She has been a successful advocate for me with Uniworld as Uniworld seems to be always offering new price incentives for trips already booked.

By: Pavlus Verified Traveler on 08/21/2022

Pam does a very nice job on putting together cruises. I have recommended her name to other people who plan on making reservations in the nearest future.

By: Pavlus Verified Traveler on 08/18/2022

Pam and the crew she works with are terrific. We do let folks know about Pam and Pavlus whenever we talk travel. But at our age, 70s and beyond, many folks prefer a local agent or don't like dealing over email or the internet. But for us, there won't be anyone but Pam and Pavlus.

By: Pavlus Verified Traveler on 07/26/2022

Pam, as usual was patient and perceptive. This cruise was a "late booking", and she had all details settled before I could spell out all our needs. She remains a star.

By: Pavlus Verified Traveler on 07/11/2022

I absolutely rave about Pavlus Travel and Pam's great service! Pam truly cares about me, and I have always appreciated her expertise and advice. She is a gem! I have referred several people to Pavlus, and I am already beginning to plan my next international trip. Thank you!

By: Pavlus Verified Traveler on 07/06/2022

Arrangements by Pam were flawless. Very satisfied.

By: Pavlus Verified Traveler on 06/27/2022

It was a wonderful cruise. Pam helped so much in getting ready for this trip. She always answered our many questions and followed up when we were due a refund because of a lower price offered by Princess. As always, a top notch job by Pam.

By: Pavlus Verified Traveler on 06/19/2022

Pam was very helpful and extremely patient with all of our planning, cancellations, etc. would definitely book with her again

By: Pavlus Verified Traveler on 06/16/2022

Pam was so helpful when we had to reschedule flights (several times!) because of my husband's COVID diagnosis during our river cruise. She liaised with Uniworld to get us the best schedule at the lowest price. We really appreciated her efforts and will be using her for all our travel going forward as well as recommending her to friends. Thanks Pam!

By: Pavlus Verified Traveler on 06/16/2022

Pam Chavez is an incredible travel agent. She makes Pavlus shine. She is a delight to work with—knowledgeable, efficient, and caring. Great trip with Tauck to the Canadian Rockies.

By: Pavlus Verified Traveler on 06/03/2022

Pam does a great job and we appreciated her timely and honest opinions

By: Pavlus Verified Traveler on 05/31/2022

Pam did a fantastic job of scheduling our trip and was very patient in regards to the multiple cancellations and rescheduling caused by Covid. We have already booked another trip with Pavlus Travel and Pam!

By: Pavlus Verified Traveler on 03/15/2022

Pam has always provided excellent service in fulfilling our travel needs for several years.

By: Pavlus Verified Traveler on 02/27/2022

Pam was very helpful when we had to reschedule due to Covid! Appreciate the on board credits as well

By: Pavlus Verified Traveler on 01/27/2022

Pam is great!!!!!

By: Pavlus Verified Traveler on 12/10/2021

VERY SATISFIED WITHT HE VACATION AND PAVLUS. AA CANCELLED OUR FLIGHT, BUT THANKS TO PAM WE WERE RESCHEDULED AND MADE THE SHIPS DEPARTURE.

By: Pavlus Verified Traveler on 12/06/2021

Pam is a real gem and an asset to your agency.

By: Pavlus Verified Traveler on 12/03/2021

Pam, as usual was responsive beyond expectations. She remains a star.

By: Pavlus Verified Traveler on 11/26/2021

ACL is handling the restarting of river cruising very well with the new restrictions. If you choose your cruise based upon the schedule of the historian/presenters, you will get a great experience. Pam has always been efficient, helpful and friendly and I thank her for her assistance in our travel plans.

By: Pavlus Verified Traveler on 11/11/2021

Pavlus and Pam have always been at our side when traveling. They never fail to get us the best deal. We are constantly recommending them to everyone we meet. Keep up the good work in these difficult times.

By: Pavlus Verified Traveler on 11/01/2021

Thanks for the onboard credit.

By: Pavlus Verified Traveler on 10/18/2021

My vacation to Sicily was caught up in the pandemic and had to be rebooked. Pam always does a good job and rebooked everything for us with Globus. I have traveled with Globus many times. Before we left, we tried to get flights changed and were told nothing better could be found. On the way over on Delta and Alitalia, our luggage was lost. This was due to Alitalia being sold and employees were on strike and never loaded luggage. While waiting at Luggage Lost in Palermo, our transfer did not wait for us. We paid additional for the transfer because we traveled a day early. Fortunately, we found transportation to the hotel after contacting the hotel. Globus is reimbursing us for the transfer. Our tour was amazing and our guide was excellent. This helped to put Globus back in good terms. We communicated with Globus about our issues and still tried to get flights home changed. Finally, the day before we left, Globus changed our flights because ours were cancelled. I had to wonder if that would have happened had we not been in touch with Globus. Some of the people on our tour were stuck at the airport with cancelled flights. So, we were fortunate. All-in-all, our tour was very good. Globus just didn’t do as good a job with travel as they have with previous trips.

By: Pavlus Verified Traveler on 09/27/2021

Enjoyed Michigan As always Tauck's Tours did a good job.

By: Pavlus Verified Traveler on 08/28/2021

The Pavlus Team kept us informed all through the transaction. Couldn't have made the trip without them.