Viking River Cruises FAQs
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Viking FAQ
We created a Viking FAQ section to deal with the many questions about ones Viking River Cruise. Questions range from what time do Viking cruises depart to please tell me about a Viking river cruise ships layout and of course the natural one Viking river cruises what is included. Questions asked range to what is a viking beyla deck plan to simply a statement Viking Jarl. Every day new questions arrive and we love answering every Viking FAQ to our office.
What is the tipping policy?
Our onboard staff is dedicated to providing you with the best cruise experience possible, and it is customary to give gratuities in recognition of their service. How much you choose to tip is at your discretion. To save you from worry over whom to tip and how much, we suggest you pre-purchase our standard recommended gratuity in My Viking Journey. The amount will be shared among the onboard staff who helped support and provide for your cruise experience, including your Program Director, waitstaff, stateroom stewards, galley staff, nautical staff, and others.
Is there internet access aboard the ship? Are there computers, or should I bring my laptop?
All of our ships offer free Wi-Fi. You may use your personal device or one of the ship’s computers in our Internet Café. Our connection relies on a satellite terminal—the best possible solution for river cruising. Due to the nature of data bandwidth and latency, as well as potential interruptions in satellite signals based on terrain and weather, you may experience slower online connections than you are accustomed to at home. In order to ensure fair usage for all, we reserve the right to limit heavy-bandwidth applications, downloads or software upgrades so that all our guests have access to Wi-Fi. We suggest that guests limit large uploads/downloads and live streaming. Please download your content prior to your cruise, as bandwidth will affect your service and cannot be guaranteed. We would be pleased to help you with your device settings once you are on board.
We hope you will understand that we will do our very best to provide you with an enjoyable online experience, and remember you will likely be able to access standard Wi-Fi and data roaming services on shore in most towns and cities you visit.
What is the electrical voltage in the stateroom? What kind of converters will I need for my computer/cell phone/camera battery charger?
If you are traveling on a Viking Longship, you will find both 110V and 220V electrical outlets in your stateroom. The 220V outlets are German Schuko 2-pin safety plugs. There are also several US 110V sockets. Should you need an adapter for these outlets, they can be found at most electronic or travel stores, or are available for sale in the onboard shop. (Remember that if you’re staying in a hotel for part of your journey, you’ll want the appropriate adapter for that country as well.) In your stateroom, you will also find a USB socket to charge cell phones and tablets; just bring the appropriate cable with you. Modern electronic devices can accommodate different electrical currents, so you probably won’t need a current converter. Please note that heat-producing appliances, such as irons, steamers, curling irons and heaters, are potential safety hazards and therefore not permitted on board. Hair dryers are provided on board and in our hotels so you likely do not need to bring one with you.
Do you have any packing tips?
Yes. We do.
What to bring
We suggest bringing comfortable, casual clothing. Ties and jackets are not required; there are no formal nights although some guests choose dressier clothing for the Captain’s Dinner. Consider dressing respectfully when visiting places of worship and other religious sites where you may be denied entry if wearing clothing considered to be inappropriate or too revealing. Your Tour Escort can assist you with any questions. Also, please consider baggage weight restrictions on the intra-China flights when packing.
Here is a short list of items you might want to bring with you:
– Comfortable walking shoes
– Dressier shoes
– Collapsible umbrella/lightweight rain gear
– Lightweight jacket/warm sweater/sweatshirt
– Sunglasses, sun hat or visor
– Toiletries (including medical remedies)
– Warm coat, gloves and water-resistant footwear (as needed for cooler months)
Pack in your carry-on baggage
We suggest you bring copies of your key travel documents (passport information page, airline tickets, credit card numbers and insurance information) and carry them separately in case you lose your originals.
You might also want to consider packing the following items:
– All needed medications, including prescriptions, in their original, labeled containers
– Eyeglasses, contacts, contact lens solution
– Important papers and travel documents
– Camera gear, film or extra memory cards, extra batteries
– Valuables
Optional items
Here is a list of optional items to consider bringing with you:
– Electric converter/adapter for North American appliances (220V)
– Travel alarm clock, travel flashlight, binoculars, anti-bacterial wipes and/or hand sanitizer
– Small calculator for foreign exchange calculations
– Travel journal/notepad and/or reading material
– Small, basic sewing kit/extra buttons; pack scissors in checked bags
– Address list or pre-addressed labels for sending postcards
NOTE: Most hotels and Reception onboard have hair dryers available for guest use. Also, laundry service (no dry cleaning) is available on board for a fee.
What are the amenities available?
Your ship has hair dryers for guest use, as do most hotels. Your stateroom amenities include shower gel, shampoo, lotion, shower cap and vanity kit.
What is your single supplement?
On occasion, Viking Cruises will make special solo traveler fares available. Please check back for pricing updates, and in the meantime explore the Viking Inclusive Value fares currently available on all our river and ocean cruises. With Viking Inclusive Cruising, we offer you great value every day, in a category that will fit all your travel needs.
My Ship
How do I know which ship I am travelling on?
Your booking displays your ship and stateroom category.
Can you provide docking location and/or port address information?
Viking has secured many dock locations along the rivers, and we strive to arrange the most convenient docking available. Due to limited space or local regulations, occasionally ships may be required to dock alongside each other, so your view may be temporarily blocked and you may need to pass through another ship (or other ship’s guests may pass through yours) to disembark. Your preliminary itinerary document gives you more information about cities along the way and approximate times of arrival and departure.
Are there elevators on the ship?
Yes, your ship has elevators.
Can you accommodate my dietary needs?
We can in most cases. Every meal has vegetarian options on the menu, and our chefs are able to prepare low-salt or gluten-free cuisine. Guests requiring special diets such as diabetic or low-cholesterol meals must alert Viking Cruises one month prior to departure and inform the Maître d’ when on board. The chefs will make every effort to accommodate these requests.
Are the ships non smoking, are there smoking areas?
All Viking ship interiors, staterooms and verandas are nonsmoking; this policy also applies to e-cigarettes. Each ship has an outdoor smoking area, generally on the Sun Deck.
Is there fitness equipment on board?
While your ship does not have any fitness equipment, feel free to walk the Sun Deck for your daily exercise, or take part in our shore excursions and walking tours.
Does my ship have a library?
Yes. Your ship’s library offers informative and inspirational books about the history, geography, biology and current affairs of the countries through which you cruise.
Is there an onboard ship?
Yes. Your ship has an onboard shop offering Viking-branded items, souvenirs and toiletries.
Is it possible to visit the wheelhouse on my ship?
Your cruise typically offers visitation times for the wheelhouse, during which you can ask your Captain questions and see how the ship is steered. Except for these scheduled visits, please don’t enter the wheelhouse unless explicitly invited by the Captain or First Officer.
Is there an onboard concierge?
Yes. Our onboard Viking Concierge can help you customize your trip, such as procuring museum or concert tickets; directing you to a special bookstore or café; or making a spa reservation ashore. Just contact the Concierge desk once you’re aboard.
Are visitors allowed on ship?
We regret that for security reasons visitors are not permitted aboard the ship.
Is a list of ship emergency telephone numbers available?
A list of ship telephone numbers can be found at the link below; you can provide the phone number for your ship to your contacts for use in case of emergency. If you would like to make or receive phone calls on a non-emergency basis, you should know that your cell phone may not work overseas, or it may work but run up large international roaming charges. You should contact your cell provider to see if you can make arrangements before you go.
What do I need to embark the ship?
Please be sure to have a valid passport. A copy of your printed (or electronic) Cruise Documents may expedite embarkation at certain ports but is not required to embark your ship.
What time is embarkation?
You’ll be able to access your stateroom at approximately 3:00 PM; should you arrive before this, you can relax in the Lounge or leave your luggage with the staff and explore on your own. A light lunch buffet will be available in the Lounge around midday for early arriving guests.
My stateroom
What amenities are in my stateroom?
Your stateroom is stocked with complimentary bottled water, soap, shampoo, conditioner and lotion, which are replenished as needed.
What is the electrical voltage in the stateroom? What kind of converters will I need for my computer/cell phone/camera battery charger?
If you are traveling on a Viking Longship, you will find both 110V and 220V electrical outlets in your stateroom. The 220V outlets are German Schuko 2-pin safety plugs. There are also several US 110V sockets. Should you need an adapter for these outlets, they can be found at most electronic or travel stores, or are available for sale in the onboard shop. (Remember that if you’re staying in a hotel for part of your journey, you’ll want the appropriate adapter for that country as well.) In your stateroom, you will also find a USB socket to charge cell phones and tablets; just bring the appropriate cable with you. Modern electronic devices can accommodate different electrical currents, so you probably won’t need a current converter. Please note that heat-producing appliances, such as irons, steamers, curling irons and heaters, are potential safety hazards and therefore not permitted on board. Hair dryers are provided on board and in our hotels so you likely do not need to bring one with you.
Will I be able to watch TV in my stateroom?
All staterooms have a color television with a selection of live TV channels, including news, sports and finance channels, on-demand movies and in-house programming. Because satellite coverage is dependent on weather conditions and location, there may be times when programming is temporarily unavailable.
Are there irons and ironing boards in the staterooms?
For your safety, we do not have irons or ironing boards in the staterooms, as they are a fire hazard. Instead, clothing can be pressed for you.
Is there a phone in my stateroom?
Each stateroom has its own phone, and charges will be placed on your shipboard account. Phones function via satellite and there may be times when reception isn’t possible. This satellite service is comparatively expensive, and you may prefer to use your own personal mobile phone to make international calls instead.
Once we have unpacked in our stateroom, where do we store our luggage?
Most staterooms have ample space under the bed for your luggage; the space under the bed is about 15 inches, which can easily accommodate most full-sized suitcases laid flat. In the event your stateroom does not have space under the bed, you will be able to store your luggage elsewhere on your deck.
Are the staterooms on the ship air controlled?
Yes, all Staterooms are equipped with easy-to-use air conditioning.
Will there be a safe in my room?
Yes. All staterooms include a complimentary safe for you to store any valuables.
Will there be a hair dryer in my stateroom or should I bring one? What about shampoo and other toiletries?
Your ship has hair dryers for guest use. Most staterooms are equipped with a hair dryer; if there isn’t one in your stateroom, you can request one at the Reception Desk and it will be provided to you. Your stateroom amenities include shower gel, shampoo, conditioner, body lotion, plus a shower cap and vanity kit.
Are there refrigerators in individual staterooms?
Yes, your ship has a small refrigerator with a mini-bar and room for you to store your own items.
We need Twin Beds; is this possible?
Most staterooms have beds that can be set up as either queen-size or twin beds. Please inform us of your bed configuration preference so we can make sure your stateroom is set up properly when you arrive.
Life on Board
What are the onboard dining times?
Breakfast, lunch and dinner are served in your ship’s restaurant; you may opt for breakfast or lunch in the Lounge, or take a plate to the Sun Deck. Room service is not available. While serving times can vary depending upon excursions and cruise schedules, they are generally:
- Breakfast: 7:00 AM–9:30 AM
- Lunch: 12:00 PM–2:00 PM
- Dinner: 7:00 PM
Hot coffee and tea from the coffee station, as well as bottled water in your stateroom, are complimentary throughout your voyage. Soft drinks, wine and beer are complimentary during lunch and dinner service; a charge applies outside these hours. You may bring local wines on board, and our Maître d’ will be happy to serve your wine without any corkage fee. Should you require a special diet such as vegetarian, low-salt or similar and have not already notified us, please contact us immediately. Once aboard the ship please inform your Maître d’ of any dietary requirements and our chefs will make every effort to accommodate you.
How do I find out about life on board my ship and in my stateroom?
Viking’s river cruise ships are built to provide a comfortable, relaxing backdrop for your cruise. Spectacular scenery beckons from every part of the ship, including the Sun Deck, Restaurant and Lounge, and your stateroom. Follow the link below to discover further details about what life is like aboard a Viking Cruises ship.
Is there a “dress code” on the ship?
Dress during the day is casual including shorts (if the season is warm), trousers or jeans and comfortable shoes for walking tours. There are no “formal nights” and recommended evening dress is “elegant casual” such as a dress, skirt or slacks with a sweater or blouse for ladies; for gentlemen, trousers and a collared shirt. Ties and jackets are optional. We suggest you pack comfortable walking shoes, dressier shoes, a collapsible umbrella/lightweight rain gear; items you can layer like lightweight jackets/sweaters; sunglasses, a sun hat/visor, sunscreen; and toiletries including a travel-sized hand sanitizer. Depending on the season and destination, you may also want to add a warm coat, gloves and water-resistant footwear.
What is the language spoken aboard the ship?
Your ship’s key staff, Program Director and local guides speak English, as will your fellow guests. You’ll find a variety of languages ashore, but your English-speaking local guide accompanies you on all escorted tours. Should you wish to travel on your own, you may want to bring a small travel dictionary or smart phone translation app.
Is there internet access on my ship? Are there computers, or should I bring my laptop?
All of our ships offer free Wi-Fi. You may use your personal device or one of the ship’s computers in our Internet Café. Our connection relies on a satellite terminal—the best possible solution for river cruising. Due to the nature of data bandwidth and latency, as well as potential interruptions in satellite signals based on terrain and weather, you may experience slower online connections than you are accustomed to at home. In order to ensure fair usage for all, we reserve the right to limit heavy-bandwidth applications, downloads or software upgrades so that all our guests have access to Wi-Fi. We suggest that guests limit large uploads/downloads and live streaming. Please download your content prior to your cruise, as bandwidth will affect your service and cannot be guaranteed. We would be pleased to help you with your device settings once you are on board.
We hope you will understand that we will do our very best to provide you with an enjoyable online experience, and remember you will likely be able to access standard Wi-Fi and data roaming services on shore in most towns and cities you visit.
We are considering purchasing the beverage package; it would be useful to know what the by-the-glass beverage prices are.
On board our river cruise ships, you may have free assorted hot teas and specialty coffees anytime, as well as house wines, beers and soft drinks with onboard lunches and dinners; bottled water is supplied in your stateroom and is refilled as needed. If you choose to upgrade to our Silver Spirits beverage package, you can enjoy unlimited beverages including a selection of premium local wines, beers, cocktails, specialty coffee drinks, soft drinks and juices throughout the day; plus an open bar (during operating hours). You may purchase the package prior to sailing or once on board.
Please note you must be 21 years of age or older to purchase and consume alcoholic beverages. Both guests in a stateroom must purchase the package for the full length of the cruise in order for it to be valid.
Will there always be someone available if I need to speak with a Viking representative?
Yes. Our ship’s Reception Desk is always open to assist you. You can also drop off any cards or letters for mailing; if postage is required, a fee equal to your postage amount will be added to your stateroom account.
Will we be able to have laundry done on the ship? What are the prices?
Laundry service is available aboard your ship; unfortunately, clothes cannot be dry cleaned.
Can I use my mobile phone during my trip?
If you wish to use your mobile phone during your trip, check with your phone provider to see if your phone and service will work. It may be less expensive to rent an international phone or buy a SIM card on site; should you choose to use a local SIM, ensure that your phone can accept one.
Is a list of ship emergency telephone numbers available?
A list of ship telephone numbers can be found at the link below; you can provide the phone number for your ship to your contacts for use in case of emergency. If you would like to make or receive phone calls on a non-emergency basis, you should know that your mobile phone may not work overseas, or it may work but run up large international roaming charges. You should contact your cell provider to see if you can make arrangements before you go.
I would like to stay in touch with family, friends and associates back home. What do you recommend?
From our list of ship phone numbers, you can obtain the phone number for your ship and provide it to your contacts in case of an emergency. If you would like to make or receive phone calls on a non-emergency basis, you should know that your cell phone may not work overseas, or it may work but run up large international roaming charges. You should contact your cell provider to see if you can make arrangements before you go.
- To call overseas from North America, dial: 011 + country code + area code + the number
- In country, dial: 0 + area code + the number (do not use the country code)
- Within the area code, dial: The number you’re calling (only)
- To call from one country to another when overseas, dial: The international access code (usually 00) + country code + area code + the number
Note: Most mobile phones allow you to place a “+” before the country code, area code and number you’re calling and will automatically connect, regardless of your location.
Can I order a gift?
You can order a gift for delivery on board. Please note, orders and full payment must be received no later than 30 days prior to sail date.
What is the Viking river cruises services guarantee?
We hope you love your cruise from the very beginning; however, should you be dissatisfied with our service upon first check-in (hotel or aboard ship) including food, personnel or shore excursions — just notify us within 24 hours of the start of your journey (if your first check-in is aboard ship, notify your Program Director; at a hotel, contact your Viking Host). We then have 24 hours to correct the situation, and in the unlikely event a solution isn’t possible, you can then depart as soon as possible and we’ll refund 100% of your cruise price. We can assist with any departure reservations, but your return trip/alternate travel plan costs are your sole responsibility. This Service Guarantee cannot be activated or applied due to Acts of God, Strike or Other.
Foreign Currency
What is the local currency where we are going? Will I be able to exchange Money on Board? What forms of payment are accepted on the ship?
Your ship will be unable to exchange money, so plan on bringing some currency with you and exchanging it for local currency at a bank or currency exchange office, or getting cash as needed at ATMs. If you are planning on using an ATM, you should verify with your bank that your ATM card and PIN will work overseas.
Items purchased aboard the ship will be added to your shipboard account. You may settle your account in cash (local money, dollars or euros) or with a credit card (sorry, the ship is unable to accept traveler’s checks).
Can I use my credit card throughout my journey?
MasterCard, Visa and American Express are accepted in major shops, restaurants and hotels, and may also be used to settle your shipboard account. Notify your credit card companies that you will be traveling abroad to avoid any restrictions on your account.
American credit cards with magnetic stripes may not work in European automated ticketing machines (such as transit vending systems) as these require chip and pin cards; contact your credit card company for details.
What are the rules with VAT (Valued Added Tax) in the countries that I am visiting?
A number of countries have a national sales tax (VAT) levied on goods. It is possible that with the proper point of purchase documentation you may get a portion of this tax refunded on unused, high-value, new items purchased from a single retailer; we recommend you research what’s necessary for the country from which you plan to purchase a high-ticket item before you depart. Depending upon flight schedules and timing, it may be possible to receive a refund by applying at the airport kiosk before departure, but understand that it can take some time and effort to achieve this.
Can you help me deal with money and currency issues?
Yes. Here is some information to help you deal with money and currency issues, both on shore and aboard your ship.
Currencies & exchange rates
Local currencies vary with the regions where we travel:
China uses the renminbi (RMB), whose basic unit is the yuan.
Egypt uses the Egyptian pound.
Most of Europe uses the euro. Hungary uses the forint, and the Czech Republic uses the koruna.
Hong Kong uses the Hong Kong dollar.
Cambodia uses the riel.
Vietnam uses the dông.
Thailand uses the baht.
Israel uses the shekel.
Jordan uses the Jordanian dinar.
Russia uses the ruble.
Ukraine uses the hryvnia.
Current exchange rates are available in the financial sections of newspapers and at websites like XE and CNN Money.
Are ATM’s available?
Yes. ATM’s are a good source of cash overseas; however, they may or may not be conveniently located in the larger cities and may be rare in smaller towns along the rivers. Your itinerary may not always allow you sufficient time to locate one. Your Program Director or tour guide can probably help you.
When available, ATM’s dispense local currency for internationally accepted ATM cards and/or credit cards, and have a service fee of approximately 3%. If you are planning to use ATM’s, you should confirm with your bank prior to departure that your ATM/credit card and Personal Identification Number (PIN) will work abroad.
Can I exchange currency or travelers checks?
Unfortunately, your ship will not be able to change money for you or accept travelers checks for payment of your shipboard account. You may be able to change cash or travelers checks at some hotels, most banks and exchange bureaus for a fee.
In China:
Chinese law prohibits exchanging cash or travelers checks onboard your ship. To change Chinese currency back to U.S. dollars, euros or other currencies, you will need to provide all receipts and currency declarations. Because this process can be quite time-consuming, we suggest exchanging currency in smaller increments, as needed.
In Russia/Ukraine:
Russian and Ukrainian currency is regulated. Change your hard currency (U.S. dollars, euros, etc.) only at official exchange points and use only rubles or hryvnia as cash (by law, our ships cannot exchange cash or travelers checks for hryvnia). A fee will be charged. The local people will be happy to accept your dollars for tips, taxi rides and souvenirs, but it is technically not allowed.
Air
How do I confirm my flights?
Flight schedules, policies, seat assignments and luggage restrictions are always subject to change, so please confirm these with your airline directly at least 72 hours prior to departure.
What will I need for customs?
Obtaining Your Travel Documents:
Roundtrip airport transfers are included when air is purchased with a cruise or cruisetour package. All transfers must be in conjunction with a Viking-purchased cruise, cruisetour, land extension or extra hotel nights. If you should choose to make your own air arrangements, transfers may be purchased through Viking Cruises up to 30 days before departure for an additional cost, or you may make your own transfer arrangements.
Passport:
Due to airline security measures, your passport name must match your airline ticket name or you may be denied boarding. Your passport’s expiration date must be at least six months after your return from your trip; if it is not, you should renew your passport.
Visas:
If you are traveling with us to China, Russia, Egypt, Jordan or Southeast Asia, you will need a visa. As a service to guests, visas are available from an independent third party upon request. If you would like to obtain your visa through our partner, please visit their website and download a visa kit. Complete and return the forms to the visa company in a timely manner so that you will have your documentation in time to travel. The timing is explained within the kit instructions. Should you decide to obtain a Russian visa directly instead of using the kit, you will need to contact Viking Cruises for an Invitation Letter using the link provided. Anyone who wishes to obtain their own visas for Southeast Asia should make sure to get a single-entry visa for Cambodia and a double-entry visa for Vietnam (Vietnam and Cambodia e-visas may not be used with this itinerary). This will enable travel to Vietnam, to Cambodia and back to Vietnam during the course of the itinerary. Note: Viking River Cruises accepts no responsibility for obtaining required visas nor for advising guests of visa or other immigration requirements.
Distribution of Travel Documents:
Tickets and other travel documents will be issued approximately 3 weeks prior to departure. All early document requests will be charged a $25 early processing fee. Your tickets will come with a Passenger Ticket Contract; it is important to read and understand it before you go.
How do I check in online for my flight?
Most airlines will allow you to check-in 24 hours prior to your first flight. When you receive your tickets, please check the departure date and time carefully to make sure you understand when you are flying, and when you must check-in. Some flights are overnight or “red-eye” flights leaving very early in the morning. For these flights you may need to check in at a later time on the previous evening (example: an 11:00 PM check-in for a 1:00 AM flight). Please note that your flight may be a “code-share” among partner airlines. Make sure you check your flight information carefully to determine your air carrier. This will assist you in finding correct departure gate information and help you understand which airline’s luggage restrictions and other rules will apply to you.
What is my seat assignment?
When you receive your air reservation, it may or may not reflect a seating assignment. Airline policies concerning specific seat requests, random seat assignments, and check-in-only seat requests vary widely. Additionally, airlines sometimes change their schedules or change aircraft, resulting in a different configuration from the one in place when your reservation was made. Therefore, air seats are not guaranteed and may be changed by the airline or by Viking. When you contact your airline, you can find out whether you have seat assignments and what the policy is regarding obtaining or changing seats.
What are my airport transfer agreements?
Transfers are included with roundtrip airfare purchase. Itinerary details will be provided approximately 3 weeks before your departure in your final document package. If air is not purchased from Viking River Cruises, transfers between the airport and ship/hotel may be purchased separately at an additional cost per person, per direction. Embarkation (ship) check-in is generally at 3:00 PM; earlier arrivals may relax in the Lounge or leave luggage aboard while exploring the port city.
Check-in time at most hotels is often in the early afternoon and if you arrive earlier the hotel may allow you to check in if your room is ready or will store your luggage so you can explore on your own. On departure day, guest disembarkation (ship) is generally at 10:00 AM and hotel check-out is generally at 12:00 PM. If you made your own flight arrangements and would like to book/purchase transfers through Viking, you can request assistance by phone or click on the link to the right. Transfers may be purchased up to 30 days before departure.
What is the baggage policy?
Many airlines include up to one complimentary piece of luggage per guest on international trans-oceanic flights, but may charge for luggage on international domestic flights. Viking guarantees one complimentary piece of luggage per guest, for all flights if travel is international and purchased through Viking Air. If an airline charges a fee for the first piece of luggage, Viking will reimburse this fee for up to one piece of luggage per guest; compensation excludes travel within the United States and its territories and between the United States and Canada. For reimbursement, please mail receipts, including the booking number and the name of the traveler, to Viking, Attention Air Department, 5700 Canoga Ave. Suite 200, Woodland Hills, CA 91367.
What do I do in case of an air travel emergency?
If you have travel protection, please contact your provider – a phone number will be printed on your policy.
If you do not have coverage and purchased air from Viking, call us at 1-877-523-0576.
If you arranged your own air and are traveling independently, contact the emergency number listed in your Cruise Documents.
What should I pack in my carry-on luggage?
We advise you carry on: valuables; medications in original, labeled containers; glasses/contacts, etc.; important papers (passport, insurance, medical records), Cruise Documents, emergency contact information; and cameras, memory cards and batteries.
How do I find out more information about my aircraft?
Please visit your airline’s website or SeatGuru.com for the most up-to-date information.
When will my full flight itinerary be ready to view?
Flight schedules are sent no later than 75 days prior to departure which allows Viking to negotiate the best deals and flights for our guests. This includes economy, Premium Economy and Business Economy Class. When ready, your full flight itinerary will display in your My Viking Journey account – we will also email or mail this to you.
