Lauren | Pavlus Travel

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Recommendations and Reviews of Lauren

All reviews are from actual Pavlus clients

Lauren is the best

11/30/2018 Pavlus Verified Traveler

Lauren kept us informed of anything we should know about our trip. The rebates are great to receive. Thanks.

11/23/2018 Pavlus Verified Traveler

Pavlus travel was very helpful with all the steps from planning to final payment. When a issue arose with the incorrect spellling of my husband's name and Gate 1 wanted to charge us $600 to correct the spelling on the airline tickets, both Lauren and especially Paul were able to deal with the matter at no expense to us.

11/19/2018 Pavlus Verified Traveler

Have loved the responsiveness of all at Pavlus. People are knowledgeable and helpful. Thanks for all your help.

11/12/2018 Pavlus Verified Traveler

We are extremely pleased with Lauren Riesenberger and a Paul Neuenschwander. They in my opinion go far above what is expected from a travel agency. I have called and e-mailed both of them many times in the past few years and without a doubt I hear from them within hours of making contact. To give you an example I contacted Lauren on our most recent cruise due to the fact that we had not received Pavlus’s gift in our Stateroom upon arrival. She got back to me immediately and said by the end of the weekend this would be taken care of but come Monday still nothing so I contacted her again and low and behold come Monday afternoon we had a monetary gift from a Pavlus plus our two other friends traveling with us also received the same gift. This in our opinion was way above what we expected. We continue to recommend Pavlus to our friends who are interested in traveling and look forward to working with Lauren and Paul in the future.

11/12/2018 Pavlus Verified Traveler

Lauren did a great job in handling all aspects of our recent Oceania cruise to Cuba and Cozumel. No problems encountered and we are ready to book our next adventure. Thank you for your expert assistance.

11/12/2018 Pavlus Verified Traveler

My first trip out of the U.S. and had a great time. Looking forward to many more vacations in the coming years and will definitely use Pavlus.

11/11/2018 Pavlus Verified Traveler

Very satisfied with services provided by Lauren and your Customer Service department.

11/10/2018 Pavlus Verified Traveler


11/01/2018 Pavlus Verified Traveler

I had booked this particular cruise via Princess and then sent it to Lauren once I was introduced to Pavlus Travel. She has booked other cruises for me and I am very pleased with the assistance she provides.

11/01/2018 Pavlus Verified Traveler

Our trip to Spain was absolutely fabulous.

10/18/2018 Pavlus Verified Traveler

Lauren is terrific. She genuinely cares about her clients.

10/14/2018 Pavlus Verified Traveler

Had some problems with Viking and THEIR customer service, Pavlus intervened and we all thought it was resolved. Alas it was not. This was no fault with Pavlus and you worked hard to try to take care of it but even you were not given the truth. We appreciate all Lauren and YOUR customer service department attempted to do. Thanks.

10/13/2018 Pavlus Verified Traveler

I have never been dissatisfy with Pavlus. Additionally, Lauren, is the best.

10/09/2018 Pavlus Verified Traveler

Very Happy with the professional way Pavlus handles everything from beginning to the end. Thank You!

10/02/2018 Pavlus Verified Traveler

Our travel planner was very efficient and professional. She answered all our questions and was very helpful. We appreciated receiving your gifts upon our arrival on board our cruise ship. Everything was very much appreciated and enjoyed. We look forward to our next cruise thru Palvus Travel.

10/01/2018 Pavlus Verified Traveler

Lauren is a professional and made sure everything for setup perfectly for our Tauck tour to Northern Spain.

09/26/2018 Pavlus Verified Traveler

It was everything I was told it would be. Lauren and her team did an EXCELLENT job. Lauren was GREAT! I will use Pavlus again just so I can have Lauren plan everything.

09/21/2018 Pavlus Verified Traveler

As always, Lauren does a fantastic job ensuring all of our travel plans are taken care of and all of the loose ends tied up before we depart.

09/18/2018 Pavlus Verified Traveler

Highly satisfied with the booking by Pavlus

09/10/2018 Pavlus Verified Traveler

Our river cruise unfortunately was spoiled by low level water in Danube, but we appreciate Pavlus service, Lauren help in any way she could. I did recommend Pavlus to my friend and will continue to do so for others.

08/31/2018 Pavlus Verified Traveler

Our vacation was fabulous. The Oceania cruise was exemplary in service, food and itinerary. We look forward to cruising with them again. We also appreciate Pavlus' responsiveness. When we had a problem due to multiple changes of travel planners, Pavlus corrected the problem and even sent us wine to apologize. We are committed Pavlus clients.

08/26/2018 Pavlus Verified Traveler

Trafalgar tour very good and Pavlus Travel as usual very good.

08/24/2018 Pavlus Verified Traveler

Lauren has been my professional and helpful travel planner for several years. I would recommend Pavlus.

08/22/2018 Pavlus Verified Traveler

We have booked several cruises with your company and we have been very happy with the service and the support. We have also passed you name onto several friends as well. We will be back. Ken Perich

08/19/2018 Pavlus Verified Traveler

Very professional operation. If Lauren was not available there was always someone who could give you an answer to your inquiry. This is the second cruise Lauren has arranged for us, she s knowledgeable, courteous and helpful. Thank you.

08/12/2018 Pavlus Verified Traveler

Very satisfied. Everything as promised.

08/11/2018 Pavlus Verified Traveler

The rebate is great and the wine, flowers, and fruit were appreciated and a nice touch. The only concern I have was that I wasn’t informed that my previous travel agent had left, and I didn’t find out until I had a request. However, my request was handled expeditiously, even though Lauren was not available.

08/04/2018 Pavlus Verified Traveler

We thoroughly enjoyed our Viking Homelands cruise and the shipboard credit that was included.

08/02/2018 Pavlus Verified Traveler

excellent cruise....................wonderful service from Pavlus........................

07/30/2018 Pavlus Verified Traveler

Very pleased. Lauren was easy to work with and very helpful.

07/24/2018 Pavlus Verified Traveler

Very pleased with Lauren and Pavlus travel. We've already booked another cruise and have referred other people.

07/22/2018 Pavlus Verified Traveler

Wonderful tour of Newfoundland.

07/15/2018 Pavlus Verified Traveler

Everything went well, from planning to booking to the actual trip. Lauren is great. The rebate check is tops.

07/13/2018 Pavlus Verified Traveler

Lauren did her usual outstanding job. She is always very helpful, responsive and creative as well. The customer service staff at Pavlus does an outstanding job also. I think I have successfully referred another client to Lauren who was on our last cruise. Keep up the good work! Walt Rosemund

07/13/2018 Pavlus Verified Traveler

Our motivation with going with Pavlus was your offer of a rebate check, which our local travel agent, who is a personal friend, does not offer through his company (Vacation Connection). However, we have also been happy with Lauren's follow-through and Paul's help in any airline issues we've had. We will continue with Pavlus and continue to refer you as long as your level of service holds up as it has so far.

07/11/2018 Pavlus Verified Traveler

Wonderful Viking River Cruise!!!

07/07/2018 Pavlus Verified Traveler

This is our 4th trip with Pavlus and we continue to be extremely pleased with your professional services and remarkable vacations! We look forward to our next adventure!

07/01/2018 Pavlus Verified Traveler

Fantastic trip! Thanks Lauren for making it better than we could have imagined.

06/28/2018 Pavlus Verified Traveler

Trip was great. Lauren was great--again. She is our go to person. I have her email address in my Contacts list.

06/23/2018 Pavlus Verified Traveler

Pavlus is a pleasure to deal with and I enjoy the extra discounts.

06/17/2018 Pavlus Verified Traveler

Great itinerary. Tour director Tim was superb. Really nice accommodations.

06/16/2018 Pavlus Verified Traveler

The cruise was fabulous and Lauren and Paul are tremendous and when you’re-mail them they get back to you right away.

06/04/2018 Pavlus Verified Traveler

Our Odysseys European Tapestry tour was wonderful, as have been all of the Odysseys trips we have taken. Thanks to Lauren for doing a great job getting our flights and for answering my questions when needed. Now to decide where to go to next! I gave Pavlus cards to several folks on the trip. It is a "win-win" all the way around. Dianne Eakin

05/28/2018 Pavlus Verified Traveler

Great vacation. One of the best ever.

05/24/2018 Pavlus Verified Traveler

Viking Cruises was excellent! Not one bad thing we can say about it, probably the best cruise w have taken> Thank you again to Lauren for a being such a great travel planner.

05/12/2018 Pavlus Verified Traveler

Fabulous cruise. Great service from Lauren.

05/08/2018 Pavlus Verified Traveler

Trip/cruise was great. Have always enjoyed working with Lauren, she’s an asset to your company.

05/07/2018 Pavlus Verified Traveler

Great trip. Lauren took care of ALL THE DETAILS,I just had to enjoy the cruise and I did.

05/04/2018 Pavlus Verified Traveler

Very satisfied. Have another cruise thru your company in July!

04/25/2018 Pavlus Verified Traveler

Great prices, Nice & professional staff. Thank you very much.

04/24/2018 Pavlus Verified Traveler

Lauren did her normal outstanding job! I have recommended Lauren to several people who have booked with her and they think as highly of her as I do!!

04/22/2018 Pavlus Verified Traveler

As always Pavlus did a great job in setting up our cruise. We also thank them for the Bottle of wine that was in our cabin. Nice Touch. Our vacation was relaxing and just what we needed. We were very pleased with Celebrity Cruise Line.

03/03/2018 Pavlus Verified Traveler

Everything was booked perfectly. All our extra reservations outside of the cruise before and after went very smoothly. That included our transfers and other tours that we took before and after the cruise. Lauren is extremely efficient and follows through on everything. We have recommended your travel agency to several people. Again thank you for making our vacation a great success.

01/13/2018 Pavlus Verified Traveler

One of the best vacation I have taken with my family. I was introduced to Pavlus from one of my friend. I am very satisfied with their services. I have already told many of my friends about Pavlus. I will be doing more trips through Pavlus rest of my life.

01/01/2018 Pavlus Verified Traveler

Very happy, have referred a lot of friends! Great service. Thank you!

12/13/2017 Pavlus Verified Traveler

Lauren did a great job for me. I was booking for myself and four other staterooms on Viking. I have already booked two more cruises, Regent 6 Seas in April and Celebrity to Russia in July! Thank you Lauren!!!

11/18/2017 Pavlus Verified Traveler

Although the river cruise was a little under expectations Lauren and the Pavlus team were way over.

10/26/2017 Pavlus Verified Traveler

Excellent handling of our booking and updates, proactive communications.

10/20/2017 Pavlus Verified Traveler

one of the best trips in my experience

10/10/2017 Pavlus Verified Traveler

Lauren has been extremely responsive to our travel needs.

09/30/2017 Pavlus Verified Traveler

Vacation was fabulous and we cruised with Oceania (our 13th cruise with them). And we can't say enough good thingsabout Lauren our travel consultant and your other staff members who we have dealt with in the past.

09/07/2017 Pavlus Verified Traveler

Excellent vacation. All questions were answered quickly.

09/05/2017 Pavlus Verified Traveler

Excellent value and fantastic service. Lauren does a wonderful job. I have recommended her to two close friends and they are as impressed with her as I am. Also, your customer service team is great. I have worked with LeAnn and others and am impressed!

08/24/2017 Pavlus Verified Traveler

Great savings; great service. Lauren was very helpful in working with Globus to change my reservations when a non-stop flight became available. Many thanks to Lauren!!

08/22/2017 Pavlus Verified Traveler

Great service, every detail taken with major care. Thanks

08/15/2017 Pavlus Verified Traveler

Lauren did a great job helping us choose our cruise and answering all our questions. We will use Pavlus again!

07/31/2017 Pavlus Verified Traveler

Easy to do business. Recognize client loyalty

07/22/2017 Pavlus Verified Traveler

Knowledgable agents, quick response to coustomer questions, clear and very thorough communication. I like everything about Pavlus!

07/22/2017 Pavlus Verified Traveler

Always great service.

07/17/2017 Pavlus Verified Traveler

We had prior experience booking direct with Viking, but Lauren and Pavlus helped us get better pricing and smoothed the way for another great trip. We will look to Pavlus again when planning travel.

07/06/2017 Pavlus Verified Traveler

We've enjoyed working with Pavlus and especially love Lauren.

07/05/2017 Pavlus Verified Traveler

Excellent service! Great price with all the incentives. Lauren was excellent, personable person. She answered all my questions. Everything happened exactly as described on my invoice I received all the incentives and more . Thanks for being an outstanding company. I will highly recommend you business.

07/05/2017 Pavlus Verified Traveler

Quality agents Price Communicates regularly with clients

06/29/2017 Pavlus Verified Traveler

Very efficient, friendly and accommodating.

06/27/2017 Pavlus Verified Traveler

Low prices & great, personalized service!

06/27/2017 Pavlus Verified Traveler

Seem to get competitive pricing and offer decent incentives.

06/22/2017 Pavlus Verified Traveler

Lauren is outstanding. Always finds us the best prices in addition to adding Pavlus perks. She always answers quickly and is very well informed. On our last Pavlus cruise we were even treated to an additional excursion. Would recommend Pavlus to anyone.

06/20/2017 Pavlus Verified Traveler

Personal attention, pleasant people.

05/31/2017 Pavlus Verified Traveler

Pavlus stands 100 percent behind what they sell from planning trip through travel insurance. We would have not successfully interrupted rhe cruise for medical necessity without the timely assistance of Michael Steudle. My husband did have a cervical (neck) laminectomy yesterday here in Albany NY.

05/24/2017 Pavlus Verified Traveler

Pavlus makes any trip you take better. The discounts you get make you come back again and again.

05/10/2017 Pavlus Verified Traveler

Lauren did a great job coordinating our two trips together. She was usually available right away to answer our many questions and even got our airline seat problem taken care of in a positive way. She was always pleasant and helpful.

05/08/2017 Pavlus Verified Traveler

Lauren has been amazing and I have recommended her to all of my friends. I have received several referral checks from your company. Love Lauren, she is always ready to take care of us.

05/03/2017 Pavlus Verified Traveler

Good service, excellent rates if you don't need much hand holding!

05/03/2017 Pavlus Verified Traveler

Everything was wonderful. Beautiful countryside, amazing History. Stress less travel.

04/28/2017 Pavlus Verified Traveler

Unbelievable price!

04/27/2017 Pavlus Verified Traveler

Pavlus' personnel went out of their way to make our trip an adventure. They facilitated everything for us. Everything from accommodations to service was superb.

04/26/2017 Pavlus Verified Traveler

Easy to use, better pricing than directly with Viking, great customer service.

04/24/2017 Pavlus Verified Traveler

We've enjoyed working with Pavlus and had recommended several friends. Lauren has been our advisor from the beginning and is always such a pleasure to work with, she's helped us with bookings, cancellations and we value Lauren and her expertise..

04/03/2017 Pavlus Verified Traveler

Excellent service, great prices. I like the referral program.. BTW, when should I expect funds for referring my brother, Joseph Emanuel?

03/06/2017 Pavlus Verified Traveler

Lauren is a very professional person who does a great job. Leann Wright has done some excellent work for me as well. I trust Lauren to get everything done and find her to be a very nice person to work with. I appreciate the great service combined with the rebates and look forward to continuing to work with your company! Walt Rosemund

02/27/2017 Pavlus Verified Traveler

We've not used travel agents prior to finding Pavlus and are more than pleased. We've referred quite a few friends, too bad we're running out of travel buddies, and they too have been very pleased. We always tell friends to give Pavlus a call and see what they can do, no obligation, no commitment. Every referral has been pleased with no complaints. We enjoy working with Lauren so much, not only is she helpful, attentive and informed, she's made travel easier and always responds promptly. Thanks Lauren!

01/23/2017 Pavlus Verified Traveler

When using Pavlus, we get outstanding service and the best discounts in the industry.

12/24/2016 Pavlus Verified Traveler

Planning and paying for the trip was very easy. Lauren answered all of our concerns and questions expediently. There were no unpleasant surprises, several very nice surprises. The trip was awesome and we are already contemplating our next trip. Thanks for a wonderful experience.

11/11/2016 Pavlus Verified Traveler

Love the extra discount.

10/07/2016 Pavlus Verified Traveler

Lauren was great, very attentive and personable. We feel that we got the best package for the price.

10/07/2016 Pavlus Verified Traveler

This was our second trip that Pavlus arranged for us with Globus Tours and we will use Pavlus again next time we travel. The only thing we wish could have been arranged was the seating on our flight back from Heathrow to Atlanta. We weren't assigned seats until we got to the airport at Heathrow and as far ahead as we booked, it seems like the airline would have accommodated. We did have our Delta seats already assigned for the flight from Atlanta to Houston. All in all, though, it was a great trip we will always remember. Thanks, Sharon Sole

09/23/2016 Pavlus Verified Traveler

We have been using Pavlus for over 10 years. The service is great and they have the best prices. We have been very happy with Lauren. She always responds to our emails with 24 hours. Thanks for the great service.

09/08/2016 Pavlus Verified Traveler

Rose was out of town when we started thinking about taking this trip, and Lauren stepped in and made it happen. We appreciate the assistance the Pavlus team has given us.

08/27/2016 Pavlus Verified Traveler

Pavlus Travel and Lauren ensured that we were kept abreast and assured of our upcoming trip.

08/26/2016 Pavlus Verified Traveler

Efficient, responsive, provided a good discount on the Viking River cruise prices, always returned calls and emails and answered questions.

08/07/2016 Pavlus Verified Traveler

you were extremely efficient, quick and accurate, a very smooth booking experience.

08/04/2016 Pavlus Verified Traveler

Great professional service.

08/04/2016 Pavlus Verified Traveler

Your price is very good.

08/04/2016 Pavlus Verified Traveler

We have been extremely pleased with Pavlus travel agency. All staff members that I have been in contact with for advice and recommendations have been helpful, courteous, knowledgeable, and friendly. Lauren Mangione, our primary agent, has been stellar in making arrangements for our 2 trips. We have saved money, felt confident that her arrangements are in our best interest, and been thoroughly happy with both trips. On our recent trip to Alaska, we went through Pavlus to reserve our dogsled adventure in Juneau. Unfortunately, the trip was cancelled due to adverse weather conditions. We contacted Shore Excursions while on the trip about the cancellation. They had already put the full refund check in the mail, and it was waiting for us when we returned, Now, that's good business. I have already referred a friend to Pavlus, and she and her family are currently in France. I have also given other friends Pavlus Travel information and recommend your agency highly. Thanks for making our trips memorable. Sincerely, Judy & Steve Spector

08/02/2016 Pavlus Verified Traveler

Pavlus Travel takes pride and pleasure in helping to plan travel experiences for their clients. They do a great job booking both the tour and the air flights. Any questions can be easily answered by any one of their professional agents. We have used Pavlus Travel for many trips and have been completely satisfied with their excellent services.

07/29/2016 Pavlus Verified Traveler

Great attention to detail and needs. Lauren [our travel agent] was there ready to tackle any questions and gave us great advice and assistance to fit our budget requirements. Although we had to miss out on the Istanbul destination, this was a honeymoon of a lifetime. The ship Lauren recommended to us Royal Princess was so concerned with the guests and staff safety that they made the executive decision to relocate us from Istanbul to Rhodes. That's true family!

07/14/2016 Pavlus Verified Traveler

Lauren kept us updated on everything and promptly responded to our inquiries. When I had a problem with the company we were traveling with, Lauren went to bat for me and resolved the issue.

06/23/2016 Pavlus Verified Traveler

Friendly service. Gives discounts and friend referral payments. Lauren was prompt in answering our inquiries, either by phone or emails.

06/22/2016 Pavlus Verified Traveler

They are very helpful, very polite, and do all they can to make your trip a good one. The rebate checks are great. Lauren was good about helping us when we didn't get main seating for dinner, and gave us shipboard credit to have some dinners in specialty restaurants.

06/16/2016 Pavlus Verified Traveler

Your service has been excellent! Lauren does a fantastic job. I recommended one client to her and they were completely satisfied. All the folks who work with her such as Leann are great too! Your discounts are wonderful and will keep us coming back for a long time!!!!

05/21/2016 Pavlus Verified Traveler

Lauren was wonderful with planning and making our trip happen. Uniworld was a superb choice over Viking ... 8 in our group vs 32 in each Viking group!

05/21/2016 Pavlus Verified Traveler

They are the best to book a tour with. I recommended so many friends. I just started to tell them to mention my name for the referral program. Pavlus is truly the best.

05/18/2016 Pavlus Verified Traveler

Lauren wAS A SENSATIONAL customer service rep.

05/06/2016 Pavlus Verified Traveler

That you provide good deals on cruises and your service is very good.

04/15/2016 Pavlus Verified Traveler

efficient. discount on Viking cruises. knows the business. Lauren was very helpful. She was recommended to us by our friends the Gauthiers, who have booked many trips with Pavlus.

04/13/2016 Pavlus Verified Traveler

They are efficient, courteous and helpful.

04/11/2016 Pavlus Verified Traveler

Have enjoyed working with Lauren and find it easy to book with Pavlus

04/04/2016 Pavlus Verified Traveler

Lauren at Pavlus was extremely on top of all matters concerning my trip. She addressed every question I had promptly and thoroughly always with a smile, great attitude. I will always use Pavlus for my travel needs and have spoken very highly of this company in referrals.

03/28/2016 Pavlus Verified Traveler

Great personal service. Lauren Mangione is terrific. Discounts, bonuses, incentives are unbeatable.

02/26/2016 Pavlus Verified Traveler

We are always treated like we are their only clients. They know us by name and that makes us feel comfortable and important. Lauren has been such a great travel agent it is to bad that it took so long to find her.

02/05/2016 Pavlus Verified Traveler

We've gotten excellent help in planning trips when working with Lauren. Lauren is professional, always courteous and helpful answering any questions whether it's regarding a trip we've already planned or one we'd like info on. There's never pressure to make a booking. We feel we've gotten great deals when working with Pavlus, not only referral wise but with discounts offered by Pavlus.

02/01/2016 Pavlus Verified Traveler

kept me fully informed

01/08/2016 Pavlus Verified Traveler

Pavlus took care of our complete trip. They contacted Viking Cruises, who scheduled our flight, room, type of beds. We received all the possible discounts and amenities available and we would use Pavlus Travel for our next vacation.

12/22/2015 Pavlus Verified Traveler

We were very pleased with the professional treatment, the great bargain, and especially our contact with Lauren who took care of our booking.

12/16/2015 Pavlus Verified Traveler

Lauren is phenomenal and comes through for us every time we call her. We have handed out her cards both to friends and fellow travelers. They are shocked when we tell them how much we saved booking through Pavlus as compared to what they paid for the same trip and accommodations. Lauren has booked our three river cruises and we hope there will be many more trouble free, memorable vacations in our future. THANK YOU LAUREN and PAVLUS

12/10/2015 Pavlus Verified Traveler

Pavlus has been very helpful arranging Caravan and Globus tours at the best prices.

11/04/2015 Pavlus Verified Traveler

We always appreciate the quick and accurate response to our questions. Thank you Lauren!

11/03/2015 Pavlus Verified Traveler

Lauren knew all the details and made our trip arrangements accurately, and answered all our questions.

11/03/2015 Pavlus Verified Traveler

Pavlus Travel booked my trip to Egypt with Cosmos tours. It was an unbelievable trip.

10/26/2015 Pavlus Verified Traveler

Lauren Mangione is a warm, friendly, and professional travel planner. I have been a long-time client of Pavlus, and she is the the very best, by far. I have recommended Pavlus and Lauren to travel companions and people I meet on escorted tours. I give out the personalized cards during conversations about future trips. I look forward to the discounts and incentives offered by Pavlus.

10/13/2015 Pavlus Verified Traveler

It's a great way to book travel and get a discount. It may not help you when you have to pay a steep single supplement, but it helps a bit on the land portion.

10/06/2015 Pavlus Verified Traveler

Lauren was knowledgeable and got us the best pricing. Very helpful with questions and responded quickly.

10/03/2015 Pavlus Verified Traveler

We found Lauren to be professional and concerned about our trip. We think she felt personally responsible for our trip to be successful. We will certainly recommend Pavlus.

10/02/2015 Pavlus Verified Traveler

We found that Lauren was extremely helpful with both helping plan the trip and answering all of our questions. My wife and I are die-hard cruisers and this was our first coach tour. She helped us out every step of the way.

09/28/2015 Pavlus Verified Traveler

Great way to save money.

09/24/2015 Pavlus Verified Traveler

Good company to work with, Lauren is great.

09/23/2015 Pavlus Verified Traveler

Knowledgeable and seem to offer a significant discount on travel packages over other agencies

09/22/2015 Pavlus Verified Traveler

You definitely provide a good travel package ... even though we found out that ocean cruises are for us the right way to travel.

09/09/2015 Pavlus Verified Traveler

Lauren is extremely responsive to us. Always knowledgable and professional. Her promptness in answering my questions and researching trips/tours is wonderful. You are very lucky to have her on your staff.

09/03/2015 Pavlus Verified Traveler

Competitive pricing and good service.

08/28/2015 Pavlus Verified Traveler

The staff was very helpful and quick to respond to any questions we had. They arranged for special travel arrangements we requested and always were very prompt. The price savings over the listed river cruise direct listing saved us a lot of money. I would highly recommend Pavlus to anyone wishing to book.

08/28/2015 Pavlus Verified Traveler

Very good service from Lauren and her associates in her abscence. Always followed through on the commitments she made.

08/26/2015 Pavlus Verified Traveler

Lauren was very helpful in coordinating the elements of our trip. She seemed to want to help us find the best deals based around the timing of our trip.

08/23/2015 Pavlus Verified Traveler

Lauren is just a great person with whom to deal. She is personable, helpful, friendly, and gets travel-related things taken care of. I have recommended her to several of my friends as well. We hope she will be with your firm for a long time!

08/19/2015 Pavlus Verified Traveler

Lauren is a great agent--attentive and always trying to get us the best deal.

08/13/2015 Pavlus Verified Traveler

Most of the other people on this trip had multiple connections taking them all over the country getting to China and coming home. We had only one connecting flight in Chicago with just the perfect amount of time for the layover. I must mention how helpful Lauren and the entire team was all the way up to our departure. You provide a good service, thank you.

08/05/2015 Pavlus Verified Traveler

Helped me with planning, organizing, and keeping track of my travel needs. Great communication with us throughout the planning stages and alerting us when documents were due etc. Really reduced my vacation stress by taking a lot off my plate. I had contact with quite a few people-- Stephanie, Lauren, Leann, Deborah, Michael and ALL were very responsive and helpful. Great teamwork! THANK YOU!

08/04/2015 Pavlus Verified Traveler

all good-keeps us informed on any changes and makes great recommendations. I'm so happy with my travel planner, Lauren.

08/03/2015 Pavlus Verified Traveler

Pavlus offers a nice discount, very good customer service and timely delivery of necessary documents. They are always ready to answer any concerns you may have and give experienced advice.

07/20/2015 Pavlus Verified Traveler

Lauren was attentive and pleasant. She was able to answer all my questions and did it quickly. I had no surprises on the trip and was happy with the quality of services I received from Lauren.

07/20/2015 Pavlus Verified Traveler

awesome service, very customer focused

07/16/2015 Pavlus Verified Traveler

The service is good and the prices are better than other retailers. I know what I want, therefore I look for the best price. Pavlus credits are the key factor.

07/15/2015 Pavlus Verified Traveler

Our agent is very good and will go out of her waY for you.

07/04/2015 Pavlus Verified Traveler

Very good service; saved us money; very friendly staff

06/19/2015 Pavlus Verified Traveler

Excellent Company to travel with. They do excellent job in planning, informing, and delivering. There choice of hotels is superb. The Coach was excellent. Driver and tour guide were the best.

06/17/2015 Pavlus Verified Traveler

Full information and complete support for all needs. We are mobility challenged and all of our needs are arranged for and met. The discount in price is important.

06/16/2015 Pavlus Verified Traveler

We always mention Pavlus to friends, telling them to at least give you a call and compare what you can do vs their other travel agents, et .

06/15/2015 Pavlus Verified Traveler

Lauren was great. Always got back to me in timely fashion and explained everything to my satisfaction.

06/14/2015 Pavlus Verified Traveler

Lauren did a great job helping us plan our Legends of the West Tauck tour. She is always so pleasant, prompt, and professional when discussing our travel plans. The day before we were to leave, we were doing an airline check-in and there was a discrepancy in the seating assignments. We contacted Lauren and she quickly solved the problem. Thank you, Pavlus Travel, for the opportunity to work with such a wonderful travel planner!

06/08/2015 Pavlus Verified Traveler

Very good discounts, easy to use, very good website

06/08/2015 Pavlus Verified Traveler

Can't beat the discounted price! Customer service is excellent.

06/03/2015 Pavlus Verified Traveler

A good company for OBC or rebate check and a good company if you do referrals. Lauren has been responsive to our requests and/or changes.

05/26/2015 Pavlus Verified Traveler

this was a great trip we thoroughly enjoyed ourselves thank you for all the extras the wine was great the cities we visited were wonderful and the ship was outstanding

04/16/2015 Pavlus Verified Traveler

Pavlus offer good service and good prices on cruises.

04/05/2015 Pavlus Verified Traveler

Lauren Mangione is excellent. We kept changing dates and times and she was wonderful throughout. 2nd year we used you guys and booked throgh Lauren. She deserves recognition for excellent customer support. Regards, Andrew

04/02/2015 Pavlus Verified Traveler

good value for price excellent tour directors and drivers great selection of sights and events good pacing so that a lot is done in a few days. new and modern buses

03/10/2015 Pavlus Verified Traveler

is the only way to make travel arrangements

02/24/2015 Pavlus Verified Traveler

Pavlus has the best discounts. It really pays to book with them.

02/24/2015 Pavlus Verified Traveler

It was a fabulous trip. Mounier was an execellent guide and he was very informative of the culture and the history of the Seven Emirates.

02/23/2015 Pavlus Verified Traveler

Pavlus Travel [Lauren and Debra, in my case] promptly provided information and/or contacted Caravan Tours to ask specific last minute questions that came up. In addition to excellent service, one saves money via discounts by working through Pavlus. Caravan\'s tour of Costa Rica was excellent and is an excellent value, as you know. My wife and I had done this trip in \'09, the Panama tour in \'11, but as the CR trip is so exceptional, we took our adult children and 5 grandchildren, ages 5-11, on this as an educational, memory-making trip. We all loved it, and while it\'s likely unusual to have young children on such a tour, the other adults on the tour enjoyed the children [who were well-behaved]. Several couples said it prompted them to consider taking children/grandchildren on a future tour.

02/18/2015 Pavlus Verified Traveler

Lauren is very good. The OBC or rebate is good.

01/20/2015 Pavlus Verified Traveler

Lauren has been just great as our travel agent. She has always answered any questions quickly and accurately. I refer people to her whenever I get the chance.

01/06/2015 Pavlus Verified Traveler

They took care of all travel arrangements and kept in touch to make sure my needs were met

12/30/2014 Pavlus Verified Traveler

Great price and great customer service by Lauren. Have already booked a Globus Canadian Rockies tour with Lauren for next year.

12/22/2014 Pavlus Verified Traveler

The agency is very professional. Lauren did an excellent job of getting our trip set up. Lauren and the other folks at Pavlus Travel sold me as being a customer rather than one cruise. I will call Lauren regarding some places we want to go next

12/20/2014 Pavlus Verified Traveler

They were easy and fast to respond.

12/05/2014 Pavlus Verified Traveler

Lauren was extremely helpful in helping us work out the details for our river cruise, and we seem to have gotten the best price possible. This was confirmed when speaking to other people on the cruise.

11/10/2014 Pavlus Verified Traveler

Lauren is wonderful. Very patient and always willing to help. She provides great customer service and I highly recommend her.

11/01/2014 Pavlus Verified Traveler

The professional assistance provided along with the cash rebate.

10/24/2014 Pavlus Verified Traveler

Everything worked very smoothly and you always responded quickly to questions and were extremely helpful.

10/22/2014 Pavlus Verified Traveler

Good Listener - arrangements as requested without drama.

10/21/2014 Pavlus Verified Traveler

Lauren was excellent. She answered all of our many questions and handled our changes, etc. very professionally and was very easy to talk to and ask questions.

10/18/2014 Pavlus Verified Traveler

Your pricing handily beat any competitor, both local and internet, that I contacted. Lauren was wonderful to work with. She was always quick to respond to my numerous questions and concerns. Lauren, and your agency, went above the expected level of service by arranging for airline seats in the United economy plus section on our flight to Amsterdam. I can not fully say how much that meant to my wife and me. I would not only recommend Pavlus Travel, I would specifically recommend Lauren.

10/08/2014 Pavlus Verified Traveler

Pavlus was both responsive and helpful and provided a discount to the Avalon River Cruise price.

10/08/2014 Pavlus Verified Traveler

Good prices, professional service

10/05/2014 Pavlus Verified Traveler

Lauren was very helpful and courteous. She explained the details of the trip and answered all of our questions. We will recommended your travel company to our friends.

09/28/2014 Pavlus Verified Traveler

A very professional organization that stands behind their product 100% .... we recommend to all of our friends.

09/27/2014 Pavlus Verified Traveler

Efficient, no hassle booking. Very good tour guides. Interesting tours. Nice hotels and good food.

09/23/2014 Pavlus Verified Traveler

Lauren went out of her way to obtain info from Viking which was so helpful. She was always exceptionally accommodating and gave us the best price.

09/18/2014 Pavlus Verified Traveler

Lauren handled all details most professionally, and the price was very competitive.

09/17/2014 Pavlus Verified Traveler

I appreciated the discount on the cruise and Lauren was very helpful in our planning, helping our friends join us on the cruise and giving us cruise details. We could call her at any time with questions and she was always very helpful! She had gone on this cruise last fall and that was helpful for information. The cruise was Awesome! We loved all our travels. Thanks for your help!

09/17/2014 Pavlus Verified Traveler

Planning trip through Pavlus was very easy. And the tour with Insight was wonderful! Would recommend.

09/16/2014 Pavlus Verified Traveler

Good service at a discounted rate.

09/14/2014 Pavlus Verified Traveler

Pavlus provided us with our dream vacation and all the while gave us a good communication at every level. Thanks again.

09/10/2014 Pavlus Verified Traveler

Excellent communication with Lauren. She immediately answered any concerns we had. Also liked getting the discount on your.

09/04/2014 Pavlus Verified Traveler

I found Pavlus on line when I was looking up Globus tours. Lauren Mangione was extremely prompt and helpful in answering any questions we had. The Globus company did a great job as well. My sister and I thoroughly enjoyed our trip to Ireland.

09/02/2014 Pavlus Verified Traveler

Everything was handled professionally and Lauren was helpful throughout the process. Questions were answered promptly and completely. Everything was as promised.

08/23/2014 Pavlus Verified Traveler

Lauren and Pavlus travel are very efficient and easy to work with. I have booked 4 cruises with Lauren this summer.... Alaska and Europe and have been impressed with the service that we recieved from her. It has been many years since I have used a travel agent, but will in the future. In the past, I have used etc. I have just retired and will be doing more travel. We are going to Australia next year, back to Europe and back to Iceland.

08/22/2014 Pavlus Verified Traveler

Lauren was very helpful in getting the price of our river cruise down. Also helpful as doing some of the traditional travel agent funcions.

08/19/2014 Pavlus Verified Traveler

Great discounted prices and creditability for the same good quality tours offered anywhere!

08/18/2014 Pavlus Verified Traveler

Plavus provided discounted prices on the same tours offered at full price elsewhere. This was our second trip with them and we have been happy both times. Lauren Mangione was very helpful with prompt replies to questions. We will use Plavus again when we travel.

08/18/2014 Pavlus Verified Traveler

Using Pavlus made our first trip abroad effortless and saved us money too. They are very thorough and wonderful to work with! Lauren was knowledgeable and made numerous good suggestions to ease my pre-travel planning.

08/17/2014 Pavlus Verified Traveler

Our travel planner is a very special person. She did everything to make our trip outstanding. All the offers were as we expected. I would recommend this travel agency strongly.

08/15/2014 Pavlus Verified Traveler

Trustworthy company

08/12/2014 Pavlus Verified Traveler

I actually gave out a few referral cards on the Tauck tour. Encouraged calling for discounts off land portion of many tours.

08/11/2014 Pavlus Verified Traveler

Cheapest price I could find. Lauren responded quickly to all questions before and after booking.

08/01/2014 Pavlus Verified Traveler

Friendly, courteous, and knowledgeable service.

08/01/2014 Pavlus Verified Traveler

Lauren was excellent, the trip was all we had hoped for and more. We learned that we liked the old world cities much better than the newer cities such as Berlin, Munich, or Colonge. Bravaria was awesome. Lake Constance was beautiful, we could stay there a week or more. Also this agency offers a better deal than other travel agencies., and they send you more than enoughinformation.

07/30/2014 Pavlus Verified Traveler

Prices were cheaper than any I found

07/30/2014 Pavlus Verified Traveler

Great service. Easy to deal with. Lauren was great.

07/24/2014 Pavlus Verified Traveler

A great savings with professional service. Lauren was always responsive.

07/20/2014 Pavlus Verified Traveler

Everything was as promised--reservations and refunds.

07/03/2014 Pavlus Verified Traveler

having a personal planner like Lauren has made my vacation planning so easy. I\'m looking forward to my next trip to Dubai. Furthermore the tour in Germany was amazing. Sonia

07/01/2014 Pavlus Verified Traveler

Lauren Mangione was customer-service oriented, timely accountable for mishaps. I originally booked Spanish Salsa 2014 family tour which was cancelled. Lauren contacted me immediately to provide alternatives or a refund. I was greatly disappointed and upset because the family tour was selected so my children would meet other children. Lucky for me, our tour group embraced the children and enjoyed having them around. To my relief, it was a very enjoyable and pleasant experience!

06/30/2014 Pavlus Verified Traveler

Efficient, well organized, helpful.

06/16/2014 Pavlus Verified Traveler

Very competent, very pleasant. Saved us a lot of money--both on travel and on trip insurance. Available when needed. All in all, a very good experience.

06/12/2014 Pavlus Verified Traveler

Great customer service! Knowledgable travel professionals.

05/10/2014 Pavlus Verified Traveler

Pavlus took care of all the details we didn't have to stress over planning and making last minute decision, which made the trip very enjoyable for us.

04/26/2014 Pavlus Verified Traveler

Lauren Mangione was extremely helpful in planning our trip. We didn't have to do any of the worrying or work...just told Lauren what we wanted and she delivered. We never had to compromise our "wish list". As "newbees", we had a million questions and she was always prompt and knowledgeable in answering them. Couldn't have done it without her. Pavlus' discounts made this river cruise so affordable and I know that we received one of the best "deals" among our fellow passengers. No doubt, Pavlus is the way to go.

04/06/2014 Pavlus Verified Traveler

The service was exceptional with Pavlus travel. Lauren answered all my Emails in a timely manner. Pavlus travel is also very cost effective. They gave me a $450 discount. Thank you.

03/26/2014 Pavlus Verified Traveler

It was a pleasure. Planning was easy. We were glad to save some money on the package! Lauren was most helpful and prompt with her responses to questions.

02/13/2014 Pavlus Verified Traveler

A very serious company, helpfull and professional.

01/23/2014 Pavlus Verified Traveler

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